Moto G with Water Problem - G 2014 Q&A, Help & Troubleshooting

Hi there. I had moto g 2 non lte this year. Sometime around spring of this year, i was on a vacation. While on vacation, I dropped my moto g and my bag into a river and thought i would never see it again.
A few days ago, the authorities said they had found my bag with all my possesions and my moto g. they shipped them to me.
I would like to know if there is any chance of recovering my device? So far, I've opened the back cover and saw it was covered in water. Some parts were also rusted. The display has weird purple blotches around the edge. I have tried to power on or charge the device. I have put the device in a bag of rice and put it in a warm area of my house.
Will I need to swap out any parts? Where could I find parts? I'm willing to replace parts. Also, where could I find instructions for replacing parts?
Thanks.

After sitting in water that long I'd be surprised it it ever came back from the dead. Also the worst thing you can do is to power on a wet phone. I would guess that you have some rust on the board, plus in the usb and earphone holes. I personally think the parts would exceed the value of the phone.

Hi there. I've opened up the main board, and I have not tried power it on. I've removed the battery, sim card, and buttons. The main bored appears corroded and I dried it off. If I dip it in 91% isoploryl alcohol, would it remove corrosion? I also saw corrosion in the ports. If I remove all the corrosion and water, logically the device would work again, right?

Anything is possible, you can also put a wet device in a bag of uncooked rice if no type of desiccant or silica powder is available. That will absorb moisture from places you can't see. As for alcohol, alcohol is a solvent and can dissolve the internal adhesives. If it was salt water, that's even worse since it dries and leaves crystals behind. I'll be shocked if you get it working completely after soaking in water. I'm surprised the sim card didn't get ruined.
Sent from my SM-T530NU using Tapatalk

At this point in time, I really don't care if the son card works or not. I just want to get to the point where I can power the device on and charge. I be read online in many places people suggested to dip your device in 91% isopropyl alcohol. Where can I get this alcohol and how much would it be? I have placed the device in a paper towel and put on top of a heating vent in my house. I'll see if that does anything.

That's regular alcohol that's sold at any drugstore or store that sells first aid stuff. You can buy it in different percentages of strength.
Sent from my SM-T530NU using Tapatalk

OH MY GOD. I CLEANED OUT THE INTERNALS, REMOVED ALL THE CORROSION I COULD WITH A TOOTHBRUSH, THEN SCREWED THE THING BACK TOGETHER. THEN I PLUGGED IT IN, AND GUESS WHAT, THERE ARE SIGNS OF LIFE!!!! The boot screen blinks for one second and goes away. There is a white led that constantly flashes. The device shows 0% charging. I have tried to boot it into recovery but the device keeps bootlooping. It turns on by itself, blinks white led, shows motorola screen, shuts off then repeats the process. I'll leave it to charge and see what happens.

Okay so maybe I reacted too quickly. I'm trying to get the device working. So far, I can boot it into fast boot mode and no further. My computer recognizes the device and can perform fast boot operations. I have tried to flash the stock firmware but the device reports error low battery remote failure on some operations. The device still does not boot. I plugged in the device for about an hour, but the second I take it off the charger, it cannot function. The device still is boot looping when it's plugged in. What should I do now?

Make absolutely sure there is no corrosion in the USB plug. After that, I don't have any ideas, something in the charge circuit has a problem or something between the battery and board.
Sent from my SM-T530NU using Tapatalk

I can't seem to remove the corrosion in the USB plug. Besides, I can plug my device into the wall or the computer and at least has limited function, however removing the plug will cause the device to loose power. The device shows up on my pc and I tried writing the factory image but the device is still in it's weird bootloop. My computer just keeps playing the USB disconnected and connected sound everytime the device does the bootloop. If I boot into fastvoor I can moto device manager to show and it says fastboot falcon s

That may be part of your problem. The corrosion in the plug could cause most of your problem. That port only costs 50 cents US, but I believe its tightly soldered in and if that's the case it would be very hard to replace without a special soldering gun.
Sent from my SM-T530NU using Tapatalk

Probabily your battery is dead

Related

[Q] Battery problems, do I need a new one?

Hi, so this is a partial port of a thread I started over on the General forum.
I may have possibly water damaged my Captivate a few days ago. It wasn't submerged or anything, but was in my pocket when I got water on my lap, and didn't come out immediately.
I disassembled the phone and let it dry for a few days, and after putting the battery back in and starting it things seemed to be working fine. However, the battery was almost dead to begin, and when I plugged the charger into the USB port, I got an error about battery temp being too high and charging pausing as a result.
When I plug the phone in while it is off to the wall charger, I get a screen that flashes from the usual charging picture (the battery with a little bit of green in it) to a picture of a batter next to a caution sign and a high temperature thermometer.
What should I do? I see no signs of corrosion on the battery itself or the pins that connect with it. So long as the phone was not plugged in, I got no errors and it worked fine (on the 2% battery life that is now extinguished). This leads me to believe the problem is in the micro USB port on the top of the phone, but I can't be sure. I cannot see in it very well and don't want to disassemble it unless I have to.
Should I just buy a new battery? Will I never be able to charge my phone through the USB jack? Does this mean I should get an independent charger for the battery, and just juice it up that way from now on (a big hassle)? Any and all advice or experience appreciated.
Has nobody had any experience with this?
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
kegobeer said:
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
Click to expand...
Click to collapse
I haven't tried using isopropyl yet. There doesn't seem to be any corrosion on the contacts whatsoever, so I didn't think it necessary. I'll give it a go.
It may be worth nothing that neither of the water indicators have turned color. Of course, the USB jack is a long way from where those water indicators are... It is completely plausible water got in there and never got down to the battery or contacts. Like I said, the only problems I've encountered are when the phone is plugged in to the charger...
Thanks for the advice though. I'll try it. If not, maybe its time to consider dismantling this thing and attempting a wipe down of the USB jack...

rained on my galaxy note.

Yesterday my galaxy note got rained on now it says its charging all the time.mtp connected also shows up on notification. if turn the phone off I can't turn out back on again just shows battery charging. The only way to turn back on is hold home power and up boot into cwm then select reboot.If I plug USB in PC it doesn't register so no mounting sdcard.The phone works perfectly but says its charging with nothing plugged in.Is there away to unroot without connecting to PC.
As you say it yesterday I believe you have some light short circuit in the hardware or simply in the usb pins. There light acid in the rain (depending on where you leave) and that makes it a conductor.
Back in the old days what we did was take the phone apart and hair dry. But those where the big-a$s Nokias from late 90-s. This system is more fragile.
Actually you are doing the worst thing that you can do to it right now. That is turning it on and keeping it on. All you should do in my opinion is turn it off, remove battery and leave it in a dry place to dry up (~2 day). And only start using it after that. Every thing should be fine.
P.S: The Galaxy Note is not IP rated, so dont leave it out in the rain and dont take it with you to the shower
The phone only had acouple of spots of rain on it but was enough to cause problems.
However its has now recovered and working fine but be aware that the slightest bit of rain may brake it.
if ever you get an electronic device wet... put it in a container with rice... for at least 48hrs...
it has always worked for me... especially when I buy devices off CList that are water damaged, put them in rice for a week (swap out rice 3x), after i have SIMPLEGREEN'd them, then sell the mobo's for PROFIT on eBay...
thats a more Desi style

[Q] Xperia Z does not turn on.

Hello everyone,
In the past week, I have decided to sell off my Nexus 4, and I went on to buy a new cheap unlocked 40$ android phone and a used water damaged Xperia Z.
I had just got the Xperia Z a few hours ago, and the guy who I bought the Z from, said a bit of water leaked into the phone about 2 weeks ago, and ever since then the phone does not turn on.
So far I have pretty much disassembled the whole thing, and noticed that all three water indicator stickers at the ports have turned red.
But I seriously cant find any water, damage or corrosion on the phone's connectors, internal frame, battery connectors, anywhere.
I guess only a few drops has entered the phone and over time the water evaporated.
Now after drying the internal components in the sun, and using 70% isopropyl wipes (I looked everywhere for 99% isopeopyl Alcohol liquid, I cant find them everywhere) I wiped it over the phone's motherboard and then used a toothbrush to remove any dirt or corrosion building up in the board.
Now the thing is that the phone does not do anything when I plug in the charger.
But when I remove the battery, and plug in the charger, and press the power button, the phone's LED blinks red for about half a second, then vibrates once and then a blue LED light comes and stays on. However nothing comes up on the screen.
I tried the Power button and Vol.Up button, but it does not do anything.
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
What should I do?
I guess look around or a 99% alcohol solution and properly wash the Z's motherboard?
Or is this some sort of a software issue?
Any help will be appreciated.
Thanks!
Akash434 said:
Hello everyone,
In the past week, I have decided to sell off my Nexus 4, and I went on to buy a new cheap unlocked 40$ android phone and a used water damaged Xperia Z.
I had just got the Xperia Z a few hours ago, and the guy who I bought the Z from, said a bit of water leaked into the phone about 2 weeks ago, and ever since then the phone does not turn on.
So far I have pretty much disassembled the whole thing, and noticed that all three water indicator stickers at the ports have turned red.
But I seriously cant find any water, damage or corrosion on the phone's connectors, internal frame, battery connectors, anywhere.
I guess only a few drops has entered the phone and over time the water evaporated.
Now after drying the internal components in the sun, and using 70% isopropyl wipes (I looked everywhere for 99% isopeopyl Alcohol liquid, I cant find them everywhere) I wiped it over the phone's motherboard and then used a toothbrush to remove any dirt or corrosion building up in the board.
Now the thing is that the phone does not do anything when I plug in the charger.
But when I remove the battery, and plug in the charger, and press the power button, the phone's LED blinks red for about half a second, then vibrates once and then a blue LED light comes and stays on. However nothing comes up on the screen.
I tried the Power button and Vol.Up button, but it does not do anything.
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
What should I do?
I guess look around or a 99% alcohol solution and properly wash the Z's motherboard?
Or is this some sort of a software issue?
Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
To me it rather looks like the seller modified the software and hard bricked the device... My Xperia T had the same sympoms when it was hard bricked....
I would have thought the battery had shorted out
Bang a replacement in
Oadbylad said:
I would have thought the battery had shorted out
Bang a replacement in
Click to expand...
Click to collapse
Every fault is not caused by a faulty battery. I know you fixed your phone with a replacement battery, but that is not the solution to everything.
If you had read his post properly, you would see the battery powers another device just fine. A shorted battery would surely not function at all.
Akash434 said:
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
Click to expand...
Click to collapse
Sent from my C6603 using Tapatalk
Well today, I bought some distilled water and washed the phones motherboard with a toothbrush to displace any particles left on the board.
Now When I plug in the charger (with out the battery, as the phone does nothing with the battery plugged in) the phones LED blinks red and the phone vibrates once. It then goes on to repeat this process over and over again.
But my computer kinda detects my phone, as it tries to install the phones drivers. If I remember correctly the devices name on my computer is 'S1 FlashBoot'
But for the computer and Sony PC Companion to detect my phone, I have to remove the battery ribbon to let the phone start up on USB power, and then reinsert the battery ribbon when the phone vibrates and flashes its LED once, and then I have to remove the Button ribbon since, for some reason if the button ribbon and the battery ribbon is connected at the same time the phone shuts off.
Sony's PC software detects my phone, but since I cant press the power button due to the removal of the button ribbon from the motherboard, I cant repair my phone using the software.
Maybe theres something wrong with the power button/ribbon is having a few issues?
I also found some corrosion bottom right hand corner under the network antenna, and a severely corroded 3 segment ribbon, where 2 out of 3 segments were non functional due to corrosion,. As I tried to open the connector, I sneezed and accidentally ripped it.
Dammit.
It didn't work before I ripped it, so I wonder if I somehow fix this ribbon would it help solve a few of the above issues with my phone?
What does this small dinky ribbon do, anyways?
You can read about it here:
http://forum.xda-developers.com/xperia-z/help/break-t2748834
Akash434 said:
Well today, I bought some distilled water and washed the phones motherboard with a toothbrush to displace any particles left on the board.
Now When I plug in the charger (with out the battery, as the phone does nothing with the battery plugged in) the phones LED blinks red and the phone vibrates once. It then goes on to repeat this process over and over again.
But my computer kinda detects my phone, as it tries to install the phones drivers. If I remember correctly the devices name on my computer is 'S1 FlashBoot'
But for the computer and Sony PC Companion to detect my phone, I have to remove the battery ribbon to let the phone start up on USB power, and then reinsert the battery ribbon when the phone vibrates and flashes its LED once, and then I have to remove the Button ribbon since, for some reason if the button ribbon and the battery ribbon is connected at the same time the phone shuts off.
Sony's PC software detects my phone, but since I cant press the power button due to the removal of the button ribbon from the motherboard, I cant repair my phone using the software.
Maybe theres something wrong with the power button/ribbon is having a few issues?
I also found some corrosion bottom right hand corner under the network antenna, and a severely corroded 3 segment ribbon, where 2 out of 3 segments were non functional due to corrosion,. As I tried to open the connector, I sneezed and accidentally ripped it.
Dammit.
It didn't work before I ripped it, so I wonder if I somehow fix this ribbon would it help solve a few of the above issues with my phone?
What does this small dinky ribbon do, anyways?
You can read about it here:
http://forum.xda-developers.com/xperia-z/help/break-t2748834
Click to expand...
Click to collapse
Found this post through google while looking for a solution for my Xperia Z.
My first experia also had the same problem, sort of. The battery would jump from 90% to 60%, then 73%, then 20%, then 71% and so forth.
I decided to update the system software, to which it turned off during the process. The OS became faulty, and it rebooted all the time, showing a weak red light, then a strong red light, turn on, turn off and so on. The authorized service replaced my battery, but I guess that's not your problem in this case, and I doubt it that it's a faulty OS. Because even with a faulty OS, it would atleast show the Sony or Xperia logo.
Now I have the same starting issues and I blame the ribbons I guess, since when I press it the right way, it suddenly accepts charge and boots up. Replace the ribbons, and you might be fine. Guess there's some short circuit.

[Solved] Dropped in WC, no actual water ingress, only buttons ..., NO TURN ON

I Dropped my A2 into the WC, lucky the phone didn't immerse in full only the side with the buttons, the accident was with the included case, the phone cant turn on.
I take it apart and I verified no water damage to logic board. battery usb connector, barely the buttons got some water , most like sweat in normal use.
I cleaned the contacts, re-assembly and nothing, plug into the PC and nothing is shown in ADB.
It's possible this killed my phone, I have recovered phones with actual wet logic board, pissed, etc, what happened do not use to require more than superficial dry with an towel.
curious I plug the charger and even do not show nothing.
Any Cues ?
@AcostaJA, put the phone in a can of rice over night...the chinese will come over night, repair the phone and eat all the rice
(I love chinese people, please this is only a joke, no offense intended)
The phone has moisture in it, it needs to dry out...the phone in a can/jar of rice is a serious proposal, do it !
minnuss said:
@AcostaJA, put the phone in a can of rice over night...the chinese will come over night, repair the phone and eat all the rice
(I love chinese people, please this is only a joke, no offense intended)
The phone has moisture in it, it needs to dry out...the phone in a can/jar of rice is a serious proposal, do it !
Click to expand...
Click to collapse
I did, then I cleaned the buttons with contact cleaner and leave the phone opened in a shoe box under the sun, logic board was neves wet, so this is strange unless those buttons are really weak about moisture.
i bet that the bottom board, with the usb connector, got fried.
I would also check the display connector for burn marks as it's usually the first thing that fries when water ingress occurs.
It is a very strange situation, because, from the tests on youtube, the phone has a very good water resistance.
https://www.youtube.com/watch?v=Y3SaQCVa8sM
https://www.youtube.com/watch?v=F_n9E3VOOss
pecholino said:
i bet that the bottom board, with the usb connector, got fried.
I would also check the display connector for burn marks as it's usually the first thing that fries when water ingress occurs.
Click to expand...
Click to collapse
The Bottom board/connector was never exposed, Display also was dry when I take it apart.
i can't imagine how the phone fell into the toilet, submersing the buttons and not the usb port.
minnuss said:
It is a very strange situation, because, from the tests on youtube, the phone has a very good water resistance.
https://www.youtube.com/watch?v=Y3SaQCVa8sM
https://www.youtube.com/watch?v=F_n9E3VOOss
Click to expand...
Click to collapse
I saw this, also I verified the speaker is hermetic do not allow water in, the display is also sealed, indeed the only water that managed to get in was at the power/volume button, and almost minimal.
I'm considering to get another A2 and keep this for spares I I found no solution/cue on what's hapening.
A thing I noted when I first turn on the phone is this phone was somehow reluctant, it took me 3 tries to power on.
pecholino said:
i can't imagine how the phone fell into the toilet, submersing the buttons and not the usb port.
Click to expand...
Click to collapse
this phone is quite long, it felt almost sideway, the WC was not deep/wide enough.
did you check the buttons connector on the main board?
pecholino said:
did you check the buttons connector on the main board?
Click to expand...
Click to collapse
I removed the mainboard, the connector in the ribbon from the buttons also was dry.
Update, after checkint the battery connector I saw it was covered by phone's own thermal paste, I cleaned it properly with contact cleaner, I checked battery boltage with an multimeter it shown 4v, then I assembly the phone, and try to power it on, it vibrated and androidone logo showed, then battery logo appera as depleted, led blinks and the phone shutdown.
If I plug the charger it means only the phone repeat this cicle (androidone logo,-> then battery logo, then led blinks, the reset then repeat)s.
AcostaJA said:
Update, after checkint the battery connector I saw it was covered by phone's own thermal paste, I cleaned it properly with contact cleaner, I checked battery boltage with an multimeter it shown 4v, then I assembly the phone, and try to power it on, it vibrated and androidone logo showed, then battery logo appera as depleted, led blinks and the phone shutdown.
If I plug the charger it means only the phone repeat this cicle (androidone logo,-> then battery logo, then led blinks, the reset then repeat)s.
Click to expand...
Click to collapse
Boot in fastboot and let it charge completely, then remove the charger and reboot
Nebrassy said:
Boot in fastboot and let it charge completely, then remove the charger and reboot
Click to expand...
Click to collapse
same behavior in fastboot, do not last more than 11 seconds between reboots.
I opened again and put in rice, I'll wait another 48h until try again, maybe there are still something wet there.
AcostaJA said:
same behavior in fastboot, do not last more than 11 seconds between reboots.
I opened again and put in rice, I'll wait another 48h until try again, maybe there are still something wet there.
Click to expand...
Click to collapse
After some extra days to dry, still the same behavior.
Solved.
The issue was some mist at the USB port, cleaned dried, plugged, and turn on.
Working like ever, I resealed with silicone.
Sent from my Xiaomi Mi A2 using XDA Labs
AcostaJA said:
Solved.
The issue was some mist at the USB port, cleaned dried, plugged, and turn on.
Working like ever, I resealed with silicone.
Sent from my Xiaomi Mi A2 using XDA Labs
Click to expand...
Click to collapse
Thanks for the update. It would be really helpful for someone in future.

Water Damaged, Bootloop Huawei P10

Okay. I really need help here guys. So long ago I had water damaged my phone and I got it working again. About 2-3 months later the battery started acting up and showing percentages in 10s and soon after could only use it when it was plugged in.
Now, whenever I plug it in it immediately shows the Huawei logo and starts to boot up. Which I don't like because I remember it used to show a green battery circle before. But nevertheless its in a bootloop now. The weird thing is, I can't use the volume up button method. I don't know why. It just carries on.
Maybe I should wet the power button with water if its been held down causing it to immediately boot up when plugged in? i dont know.
If anyone could guide me or suggest what to do I would honestly be so appreciative. Thank you so much!
Could be a hardware issue. Water is causing corrosion to metal parts and if there is still a bit water inside your phone the corrosion can damage parts of the hardware. It's risky to use the phone without drying it completely. In the most bad case the battery can be shorted by the water which can cause a battery fire or explosion.
Bring your phone to a repair shop if you're not able to open it by yourself. But I think there's no hope anymore.
You should've let it dry completely before using it again.
Don't put water again to parts of the phone.
If you're able to open it, disconnect the battery and check the logic board for corrosion and water.
If there's still water you can remove it early by putting the logic board on a piece of cloth and wait for a few days.
You can also try to clean corroded parts with pure alcohol and cotton swaps.
Get a new battery to be safe, check if the old one is misformed. If it's so, don't use it again - NEVER!
Li-ion isn't a funny thing, it can be very dangerous.
If there's a shortage inside the battery or it's physically damaged it can burn out. The technology is based on cells. If the cells are getting shorted each other, a chain reaction starts and inside the battery the current flow can get so high that the battery start burning. It stops when every cell is damaged and the voltage is 0 - it's hard to extinguish such fires. There are many videos on YouTube.
So don't make fun with this, just do something if you feel safe in electronics. If not, go to a repair shop.

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