Just got a Note 4 from ebay with firmware COG2 - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Just got my N910T off Ebay with firmware N910TUVU1COG2, experiencing random freezes then the phone reboots itself. I have no SD card inside and I have factory reset my phone. Is this firmware or hardware issue? Should I send it back?

I wouldn't keep equipment that doesn't work properly.

Odin
Sent from my SM-N910T3 using Tapatalk

Just went into settings > storage and cleared my cache and I have no more random reboots. I guess the previous owner did not do that after updating the firmware. Now I'm off to find a way to enhance my GPS signal =/

Related

[Q] Phone stuck in reboot loop.

So my brand new 7 day old vibrant is not working now. yesterday i was surfing the droid store, and looking for new apps, and installed a text editor, afterwards i made a text file. and saved it, that's when things went awry, I got a force close message, so i figured no big deal, i'll just reboot the phone. Well after cycling the power, now all i get is the initial splash screen saying samsung galaxy s gt-i9000m and it blanks out, then continues an endless loop. Only way to stop it is to pull the battery. the 3 button combo for force downloading works, but the 3button combo to get the recovery menu doesnt.
Question is can my phone be fixed? is it possible to recover the data ie pics/videos i had on it? or is it borked and i need to take it to exchange it.
Technical information
Virgin Mobile Canada gt-i9000m
Hardware Revision 10.11
running Froyo from box, jp6 i believe was the version.
any help/insight you can offer would be appriciated.
I hope i didnt get one with a bad internal SD card.
i doubt that the app you downloaded had anything to do with it. I hade the same prob. kept rebooting, 3button download mode works. 3 button recovery mode didnt, you need to call bell and get it sent away basically.
out of curiosity, did you do a big file dump onto your phone prior to the dead phone issue? like put on a ton of music or movies or images?
call bell. good luck. i am still waiting for mine.
haha.. don't worry!
just reflash using Odin. for details check this out...
http://androidspin.com/2010/08/09/h...oidSPIN+|+Your+No.1+source+for+Android+news.)
oh yeah, i forgot to mention i tried that too.no go!
SD card fail. You're done.
Your Internal SD Card has failed like many other Bell Phones. Use the Search option to find for possible solutions.
Try downloading a JH2 which includes SBL and flash it (stock 2.1 for your i9000M). I believe you should also check the "Phone Bootloader Update" in Odin.
http://www.multiupload.com/EZF1IEZ34H
If that doesn't work, call it in to Bell and do me a fav and report this failure in the i9000M hardware fail poll. This is the first 10.11 fail I've seen.
Good luck.
Well after searching all over the forums, and finding some similar situations and methods used to correct them.
I've flashed my phone probably 12 times, today and nomatter whatrevision or options i use with odin, it always hangs, in some cases, I'd get past the gt-i9000m black screen, to the galaxy s splash screen, but not past there, i9000ugjh2 seems to get me the furthest along @ the boot screen.
Anyone looking to reflash to a different version, before returning i suggest using the i9000ugjh2 image since it resets the model number to gt-i9000m which, maybe be changed by some of the other firmwares/roms
anyways back to the store tomorrow, since i got snowed in today.
Good luck to anyone else, I will post information on the new hardware tomorrow, If it's 10.11 again i'll have to try and force a failure. But we'll see what we see.
This guy seemed to have been lucky and got is supposed dead I9000m working again. Here's his procedure:
http://forum.xda-developers.com/showthread.php?t=905975
Worth a shot.
update
I received my new handset yesterday, it's another 10.11
I'm going to be treating it with kid gloves for the next few days while I'm at work.
Once I get home I will again begin taxing/loading the internal memory with a large amount of data to test it's stability.
New phone details,
Virgin mobile canada (AKA Bell canada)
Hardware 10.11
Model GT-I9000M
Firmware 2.2
Baseband version I9000UGJL2
Kernel Version 2.6.32.9 - [email protected] #3
Build number FROYO.UGJL2
As for his guide, My previous phone was unable to enter recovery mode, not until i flashed the nutz outta it.
even then his guide was unable to achieve usable results.
i got the same problem , my Phone stuck in reboot loop . its happen when i use some voodoo apps in the market that change the screen i think.
i brought my phone from malaysia.
my Firmware DXJPE.

[Q] Please Help - Galaxy Note suddenly show "Emergency Calls Only"

Quick background:
- I have an International version, sourced from Latin America
- I have rooted the phone but NOT custom ROM
- I have Straight Talk service
The phone was just working fine for almost 1 month, can receive call, SMS, etc. Just today, I shutdown the phone and took out the microSD card and SIM.
I copied some files to the microSD card using a reader and left the phone with the SIM and battery out for about 30 minutes.
I put the microSD, SIM and battery and rebooted the phone. Suddenly, I got Emergency Calls only!
I have tried to "fix" it but to no avail:
1). Looking at the 3 PIN in the SIM slot, they are all INTACT, nothing bend or broken or lopse
2). The SIM card works - tested it in another 2 different phone and can make calls, etc.
3). I did CWM recovery to a backup from 1 day ago (when the phone still works)
Anyone have this experiences or my phone just DEAD?
weird...
try do the hard reset (try not to restore anything yet), if still doesn't change anything... flash new radio (LC1)
I disassembled my Note using the instructions from here to check if any of the 6 (SIX) SIM Card connector is bent and it is NOT.
I am putting it back together now and will do factory reset (this is what you meant by "hard reset", right?). I will post back with updates/
PS: this is INDEED weird. The phone works OK, Wifi works, sound works, screen works, microSD card is readable, everything works EXCEPT the GSM connection! And I didn't even mess aroud with the custom ROM/kernel/radio!
did u test other sim card on that phone yet?
thehackersz said:
did u test other sim card on that phone yet?
Click to expand...
Click to collapse
I don't have an extra SIM card. What I did was take out the Straight Talk (ST) SIM card from my Note and put it in another unlocked GSM phone (Nokia N73). The Nokia N73 works with the ST SIM.
I just did a "Factory Reset" and still the same thing.
Before I try the radio flash, what will this "software" do to the Note modem? I am just curious how it will fix it.
BTW, my Baseband vesion is "BKK1", and I don't see the radio for this baseband in the link you provided. Which one should I use?
PDA: N7000UBKK2
PHONE: N7000UBKK1
CSC: N7000UWHKK2
flashing the radio doesn't effect your rom... try them.
try to borrow your neighbor sim card first before flash new radio.
thehackersz said:
flashing the radio doesn't effect your rom... try them.
Click to expand...
Click to collapse
Which radio files I should use? The link you provided show multiple radios, but I don't see one for my phone:
PDA: N7000UBKK2
PHONE: N7000UBKK1
CSC: N7000UWHKK2
Try to clean the Sim slot.
Yes, I tried cleaning the SIM slot. I have been very careful with my Note since day 1.
Someone mentioned that they have the same problem and was able to fix it by flashing STOCK ROM back.
I searched in the development section and could not find ROM for my phone (N7000UBKK1). Do you have any idea where I can get this from?
Well, looks like my phone is toast. I have tried the following:
1). Wipe data, cache, Dalvik and restore to CWR backup --> NO GO
2). Do a "factory reset" --> NO GO
3). Install stock firmware using Odin --> NO GO
NOTE: had to search for stock firmware on the Internet since it is NOT available in XDA
The only thing I haven't tried is flashing the modem firmware, but this is NOT available anywhere in XDA either.
The ST SIM card works because I tried this on two other GSM phone. Only the Note show "Emergency Call Only" message.
So now I have a $600 media player that I can't event sell. I guess serves me right for buying an International version with ZERO warranty and just happen that there is NO modem firmware for my phone.
lanwarrior said:
Well, looks like my phone is toast. I have tried the following:
1). Wipe data, cache, Dalvik and restore to CWR backup --> NO GO
2). Do a "factory reset" --> NO GO
3). Install stock firmware using Odin --> NO GO
NOTE: had to search for stock firmware on the Internet since it is NOT available in XDA
The only thing I haven't tried is flashing the modem firmware, but this is NOT available anywhere in XDA either.
The ST SIM card works because I tried this on two other GSM phone. Only the Note show "Emergency Call Only" message.
Click to expand...
Click to collapse
Boy.. That's a serious issue man.
So now I have a $600 media player that I can't event sell. I guess serves me right for buying an International version with ZERO warranty and just happen that there is NO modem firmware for my phone.
Click to expand...
Click to collapse
LOL
Anyhow,
I found out the solution to this problem by accident, and there doesn`t appear to be a solution anywhere else on the internet. Turn off your phone and restart it. As soon as you are able to do so, open up setting, or any other app. When your phone goes into cool down mode, hold down the home button. A screen will come back asking you to select an app. Select whatever you opened prior to cool down mode (If you need to get into settings press the search button and search for settings after your out of CDM). You then need to do two things. Go to Running services (Settings>Applications>Running services), find detect battery service, touch it and stop it. To the best of my knowledge, it doesn`t do anything to your phone, other than activate cool down mode. Then go to manage applications (Settings>Applications>Manage applications) press your menu button and select filter> all applications. Find Battery protect, click on it, and select force stop. This allows your phone to get reception. You will have to do this every time your phone starts up, but it isn`t too much of a hassel for a truely excelent phone. The Cool down mode problem is definitly a software fault.
Source:
askmefast.com/My_galaxy_s2_shows_i_have_signal_but_says_emergency_calls_only-qna1783355.html
I'm also having the same problem and mine is also N7000UBKK1. Anyone know what's going on?
Try another rom. I have it on some roms and some not
Sent from my GT-N7000 using Tapatalk 2
Try the following link
http://forum.xda-developers.com/showpost.php?p=25289773&postcount=207
If you can get into download mode then flash using PC odin
AbyssNotekernel42CWTouchOriginalLogo.tar
If it pass you can flash a GB rom in your sdcard.
HELP!!
I have also had this same problem. My phone is STOCK I have not touched it. got the phone on last Monday working fine until the battery level ran right down yesterday, then I got message to "insert sim card!", ever since re-starting the phone I no longer can make calls!. I had no intension of rooting or messing with this phone and decided to wait until official ICS, but now what do I do?, is this a common problem?.
Tried previous instruction on this post, but unable to find any battery service running on the device.
Please help!!
I now also have this issue after updating to the latest firmware via Kies.
UPDATE: I got mine checked and it looks like the replacement unit I got had its SIM card broken. Dodgy eBay seller.
Just fyi, never insert MicroSim card adaptor in Galaxy Note. Mine works now after spending $100. Jeez
FYI, I tried all of the suggested solutions in this thread and I still have problem. So I returned the Note and got the AT&T version... At least now I got US Warranty
Same thing just happened to my phone. Rogers Galaxy note II.
Tried bunch of different SIM cards, none work.
Got the SIM reader app, phone reads SIM just fine. Data connection also works, but refuses to make voice calls "emergency only".
So pissed, wanna throw this phone against the wall.
Did anyone find a solid solution? Mine did this today, Stock never been rooted or anything! Any ideas?

Phone will not recognize sim/ imei "Unknown"/ baseband "Unknown"? *Updated*

Phone will not recognize sim/ imei "Unknown"/ baseband "Unknown"? *Updated*
Updated title because problem has now changed.
current problem--
Phone is stock, randomly stopped getting signal factory reset phone using keypad, now phone will not recognize sim card, the imei is blank and the baseband is unknown. Tried reseating the sim, and powering on off.
initial problem--
After having a problem free note for some time now it randomly stopped working. I cannot make a call/ text or use data but the wifi works and the phone functions outside of those uses. When making a call I get various errors in the form of Mobile network not available/ Not registered on network and when i go into mobile networking settings> network operators it takes a while when searching and tells me to either try again later or gives me a message "error while searching for networks." When i take the sim out all together I get bars of service but when the sim is in it either gives me a circle with a line through it or a empty signal bar triangle.
I called straight talk customer support as i thought it was a problem with the service and they told me I had a bad sim card. I have since checked the sim in another phone and it works fine. I have tried multiple working sims in other phones and no luck in mine. The phone appears to be recognizing the sim as the apn settings are adjusting based on what sim i put in. I have tried to take out the battery, take out the sim, factory restore but nothing seems to work. I have also checked the imei number online to see if it was blocked or something and it said it was not. I took it to a local phone repair shop but after toying around with it for a hour they didn't know what was wrong, so here i am, hopefully someone can point me in the right direction. thanks.
May be the phone is network locked. is it asking for some kind of key or pin anytime or when restarting the phone?
where did this begin to happen?
nokiamodeln91 said:
May be the phone is network locked. is it asking for some kind of key or pin anytime or when restarting the phone?
where did this begin to happen?
Click to expand...
Click to collapse
No, its not asking for anything. I was like 10 miles from my house when it began happening and has continued since I got home.
have you tried changing modems?
nokiamodeln91 said:
have you tried changing modems?
Click to expand...
Click to collapse
Changing modems? I am not familiar with what that means?
http://forum.xda-developers.com/showthread.php?t=1645202
After doing a factory reset using the keypad, *2767*3855#, it now says it doesn't recognize my pin and when i type *#06# IMEI comes up with nothing after it. Also, my baseband is now unknown. Is my imei corrupted or something?
Are you on a custom ROM...do you have imei backup... did you try to reseat the sim card
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
Are you on a custom ROM...do you have imei backup... did you try to reseat the sim card
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
everything is stock, I have tried taking the sim out and putting it back in. it was recognizing the imei, sim and baseband prior to the factory reset I just wasn't getting a signal. now it doesn't seem to recognize anything.
Possibly a bad sim.. you should try a friends att dim and see what happens
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
Possibly a bad sim.. you should try a friends att dim and see what happens
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I know the sim isn't the problem as it works in another phone.
You may want to try flashing stock GB with PC Odin...then with stock GB recovery do a factory reset.
Don't do anymore factory resets if your on ICS and completely stock - you will kill your device...see the brick bug sticky
Sent from my GT-N7000 using Tapatalk 2
josh3336 said:
I know the sim isn't the problem as it works in another phone.
Click to expand...
Click to collapse
when you go to settings> about phone > dont you see IMEI ?
nokiamodeln91 said:
when you go to settings> about phone > dont you see IMEI ?
Click to expand...
Click to collapse
It says "Unknown"
go to /efs and see if you have all the data.. should be about 5MB folder
asf58967 said:
You may want to try flashing stock GB with PC Odin...then with stock GB recovery do a factory reset.
Don't do anymore factory resets if your on ICS and completely stock - you will kill your device...see the brick bug sticky
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I am using stock and using ICS , whoops, thanks for the information.
nokiamodeln91 said:
go to /efs and see if you have all the data.. should be about 5MB folder
Click to expand...
Click to collapse
I'm assuming i have to root my phone in order to look at this folder? I'm looking into this now.
yes.
when restarting phone do you get the password prompt for the sim pincode, could be sim is not registered?
Anyways a stock phone should not do this. Its a case for customer service to fix efs. That appears to have instantaniously corrupted(!) first case I have ever seen of this.
Almost cannot believe it.
Without sim, is the imei there? I am suspecting your emei was gone before which you never noticed then. Is it even a new phone?
note rooting might void warrantee, so be careful
Sent from my GT-N7000 using Tapatalk 2
nokiamodeln91 said:
yes.
Click to expand...
Click to collapse
I used es file explorer and within the efs folder there were 5 mb worth of files.

note 4 random reboots/restarts

just recently bought a used note 4 and I'm experiencing random reboots/restarts. i bought the phone thinking it was a n910t for tmobile but after checking the IMEI one site says it is a n910c and another says n910t . the phone was working perfectly fine until i inserted my sim card and did a factory reset. i tried with and without my sd card, Bluetooth on/off and even in safe mode. im new to flashing firmwares or doing anything like that but i do have a level of common sense.
what are my options wth the phone? should i put a n910c firmware and see what happens?

No network connection stuck in airplane mode

I have a Note 8 N950U that was originally on ATT. It was bootlooping and I got it to work somewhat by flashing the ATT_N950USQS4CRE1_ODIN firmware using the moded odin file. The phone will boot and all seems to work but it will not work on a cellular network. It shows the "no network connection" error and the airplane mode switch is highlighted as if its on but it is not on. I've tried resetting the network settings, reboot with airplane mode on, etc. I also have tried several different working sim cards and all do the same. The phone does recognize the sim because it sees my phone number in the settings.
I recently reflashed the device using the N950USQS5CRG9 firmware, and still have the same issue. the device boots and all seems to work except the cellular network. I also tried different APN settings as well.
I seem to be having trouble with other firmwares because odin will just error out on me. These are the only 2 firmwares that I was able to get to flash. So is this a firmware issue or a hardware issue? I would really like to get this device to work if at all possible. So, any and all help is greatly appreciated.
TIA to all!!!
[email protected] said:
I have a Note 8 N950U that was originally on ATT. It was bootlooping and I got it to work somewhat by flashing the ATT_N950USQS4CRE1_ODIN firmware using the moded odin file. The phone will boot and all seems to work but it will not work on a cellular network. It shows the "no network connection" error and the airplane mode switch is highlighted as if its on but it is not on. I've tried resetting the network settings, reboot with airplane mode on, etc. I also have tried several different working sim cards and all do the same. The phone does recognize the sim because it sees my phone number in the settings.
I recently reflashed the device using the N950USQS5CRG9 firmware, and still have the same issue. the device boots and all seems to work except the cellular network. I also tried different APN settings as well.
I seem to be having trouble with other firmwares because odin will just error out on me. These are the only 2 firmwares that I was able to get to flash. So is this a firmware issue or a hardware issue? I would really like to get this device to work if at all possible. So, any and all help is greatly appreciated.
TIA to all!!!
Click to expand...
Click to collapse
What version of the bootloader are you currently on now? And did you flash a CSC file from AT&T and then do a factory reset in recovery mode?
MrMike2182 said:
What version of the bootloader are you currently on now? And did you flash a CSC file from AT&T and then do a factory reset in recovery mode?
Click to expand...
Click to collapse
I am currently on N950USQS5CRG9 bootloader. And yes, i flashed this CSC file, CSC_OYN_N950UOYN5CRG9_CL13949550_QB19107689_REV00_user_low_ship_MULTI_CERT, which I believe is an ATT file. I did not do a factory reset in recovery mode after the firmware flashing. The device was factory restored prior to flashing though. THanks for the help, I've been messing with this for a week now...Thanks again.
[email protected] said:
I am currently on N950USQS5CRG9 bootloader. And yes, i flashed this CSC file, CSC_OYN_N950UOYN4CRE1_CL13303302_QB17993108_REV00_user_low_ship_MULTI_CERT, which I believe is an ATT file. I did not do a factory reset in recovery mode after the firmware flashing. The device was factory restored prior to flashing though. THanks for the help, I've been messing with this for a week now...Thanks again.
Click to expand...
Click to collapse
Try going from CRG9 to N950USQU5CRIA because that could fix the problems.. Download the update.zip from the website put it on your SD card and then boot into recovery mode and select flash update from SD card and let it do its thing after you select the update file.. You have CRG9 still and you'll be able to flash back to it too if you have to for some reason.. The website is here put your model of phone in from the dropdown menu(Note 8) and then the next dropdown menu select your CRG9 firmware and it will give you some updates but take the latest version that's N950USQU5CRIA not the old ones after it flashes try a factory reset again!! Link https://samsung.firmware.science
MrMike2182 said:
Try going from CRG9 to N950USQU5CRIA because that could fix the problems.. Download the update.zip from the website put it on your SD card and then boot into recovery mode and select flash update from SD card and let it do its thing after you select the update file.. You have CRG9 still and you'll be able to flash back to it too if you have to for some reason.. The website is here put your model of phone in from the dropdown menu(Note 8) and then the next dropdown menu select your CRG9 firmware and it will give you some updates but take the latest version that's N950USQU5CRIA not the old ones after it flashes try a factory reset again!! Link https://samsung.firmware.science
Click to expand...
Click to collapse
OK, went through and did exactly what you said do...the update went through and finished, the phone rebooted, and then I restarted phone and did factory reset, and I went thru the setup and the update did take, but still same issue. Tried 2 different sim cards that work in other devices and still no network connection and airplane mode is still highlighted as if its on. No signal bars just a 0 with a / slash through it.
Any other ideas? Really do appreciate the help. TIA!!
[email protected] said:
OK, went through and did exactly what you said do...the update went through and finished, the phone rebooted, and then I restarted phone and did factory reset, and I went thru the setup and the update did take, but still same issue. Tried 2 different sim cards that work in other devices and still no network connection and airplane mode is still highlighted as if its on. No signal bars just a 0 with a / slash through it.
Any other ideas? Really do appreciate the help. TIA!!
Click to expand...
Click to collapse
Try this.. From the home screen, tap the settings icon, scroll down until you see General and select it, scroll down until you see the reset option. Select reset. You will be taken to the reset screen. Select Reset Network Settings, if your phone is password protected, enter your code. You will be taken to a new screen confirming your selection.
And the last idea I have is that you have a hardware issue if the above didn't work and there's something broken internally and you need to go to AT&T immediately and have them either replace that phone or call Samsung because there is a 1 year warranty on the phone for free from Samsung and they'll fix it and return it so long as it's not from something you caused, like water or dropping it and breaking it.. Also, where did you get that phone from? Is the IMEI clear?
MrMike2182 said:
Try this.. From the home screen, tap the settings icon, scroll down until you see General and select it, scroll down until you see the reset option. Select reset. You will be taken to the reset screen. Select Reset Network Settings, if your phone is password protected, enter your code. You will be taken to a new screen confirming your selection.
And the last idea I have is that you have a hardware issue if the above didn't work and there's something broken internally and you need to go to AT&T immediately and have them either replace that phone or call Samsung because there is a 1 year warranty on the phone for free from Samsung and they'll fix it and return it so long as it's not from something you caused, like water or dropping it and breaking it.. Also, where did you get that phone from? Is the IMEI clear?
Click to expand...
Click to collapse
That's one of the 1st thing i've tried before anything else. It says it resets successfully, but does not fix issue.
Unfortunately, I got this second hand...It worked great until it started boot looping, so returning it, isn't an option. I guess the baseband chip
got messed up some how. Anyways, thanks a million for the help...it was much appreciated.

Categories

Resources