Project Fi - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So recently I found out about something called project fi
Its a phone service by google. I bought it and im not sure
how to add the apn. There is no add new apn button.

datad0 said:
So recently I found out about something called project fi
Its a phone service by google. I bought it and im not sure
how to add the apn. There is no add new apn button.
Click to expand...
Click to collapse
According to the Project Fi website, you can only use it on Nexus phones.

datad0 said:
So recently I found out about something called project fi
Its a phone service by google. I bought it and im not sure
how to add the apn. There is no add new apn button.
Click to expand...
Click to collapse
TheSt33v said:
According to the Project Fi website, you can only use it on Nexus phones.
Click to expand...
Click to collapse
I've been on Fi for !months now. I was wan of the first users. Several things to point out.
1. As the previous poster mentioned its for Nexus devices only at the moment. Google will boot you off the network when they find out
2. The Fi sim partly works on other devices but only T-Mobile works. T-Mobile is the network the sim ships on and activates with. Once activated you'll then be able to connect to Sprints network.
3. Fi doesn't even work on CM or AOSP based roms yet so no chance another device will get full functionality until it happens on non factory based roms for the nexus devices.
4. Lastly I was able to uncover the APNs that google will not release. But there is literally 50+ APNs as far as I remember that are needed for full functionality on both carriers and their roaming partners.

Related

[Q] Calls Immediately end On TMobile Nexus 6 flashed with VZW stock image

Good Morning Group,
I have VZW service. The Nexus 6 is from TMobile. In my infinite wisdom or rather the lack their off. I decided that I was over not having data while talking. I downloaded the VZW LMY47E image and followed the instructions found in the Nexus 6 general sticky roll up. How to flash factory images.
The short method did not work but the long method did. I rooted it and added TWRP recovery. Apart from that I left it stock.
I dialed *#*#4636#*#*. and turned off VOLTE provisioning flag. Then I checked for enhanced 4G under phone settings and it was enabled.
Awesome right....Wrong. I decided to test it. All calls immediately end after starting them flashing 00:00 time stamp. I decided to pull my sim and put it back into my S4 and dial *228 option 1 and I can make calls using my sim. Something must have went wrong.
What that is I have no clue.
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
As you can imagine not having phone service kicks rocks. I figured Id ask before flashing and or making anything else worse.
Thanks in advance.
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
PHP:
akellar said:
*228 should never be done on an lte device.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
onyxbfly said:
PHP:
Now I know. Did I harm anything? I also booted into recovery and wipe data/factory reset and wipe cache partition. To no avail...
Click to expand...
Click to collapse
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
I was thinking of flashing the 5.1 TMobile image but everything that I have read suggest that if you are on VZW you should use LMY47E.
Click to expand...
Click to collapse
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them? Even if the sim was locked into 3g shouldn't I be able to make calls?
Edit: I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls
Click to expand...
Click to collapse
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
onyxbfly said:
FML will they give me a new sim for a phone that did not come from them?
Click to expand...
Click to collapse
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
akellar said:
Typically provisions the sim to 3g prl. Likely need a new sim.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
cam30era said:
Flashing another factory image will do nothing to help your problem.
I agree with the above suggestion of starting with a replacement SIM.
And whatever you do, DO NOT TRY RELOCKING YOUR BOOTLOADER. It will not help, and you may brick your device, unless you follow @Evolution_Freak 's guide.
Click to expand...
Click to collapse
I put my sim back into my S4 and it displays 3G like you said. I can make calls on the S4 but no on my Nexus 6. I put the sim back into my nexus 6 and it displays LTE but I can not make calls .
So basically you are saying just go to a Verizon store and ask for a new nano sim and ask them to activate it? Or do you suggest asking for a sim for my S4 and cutting it down to size again?
akellar said:
Turn off volte and try. Either way, get a new sim
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
When I dial *#*#4636#*#* my phone looks at me like Essentially I cant access that menu any more since its not dialing. I have data and it just backed up my apps from the play store.
cam30era said:
No they won't if you tell them it's for your N6. You'll have to tell them it's for a "legitimate" VZW phone.
Click to expand...
Click to collapse
Thanks for the suggestions. I'll try to sort it out.
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
onyxbfly said:
I decided to try reflashing the LMY47E image again. After doing so I was able to get 3G and make and receive calls. I went to VZW and they gave me bloody hell about getting a replacement sim.
Essentially they were not having it. They wanted to see the physical phone that the card would be activated in. I went back to my car and gave them my S4. To make a long story short they gave me a VZW sim for my S4. Got back home and cut the micro down to nano. I now have LTE service.
But I do not have VOLTE. I dialed *#*#4636#*#* and turned off VOLTE provisioning flag. I have enhanced 4g calling under phone options. But I can not browse a web page or talk on the on the phone while using GPS etc. Is VOLTE supposed to be turned on or off.
With it off I do not get the enhanced 4g calling options. With it on I do get enhanced 4g. Either way it doesn't work lol. Any suggestions would be greatly appreciated.
I'm just happy to be up and running again.
Thanks once again for your time and patience with my N6!!!!!!!!
Click to expand...
Click to collapse
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
slimc84 said:
Do you have advanced calling activated on your account? I don't believe that the S4 has advanced calling. You may have to put your sim card into a VZW device that requires it and then have them activate the feature.
Click to expand...
Click to collapse
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
dansan382 said:
Yea.... Did you ever activate the service on your account. You need to login in the website or call and turn the feature on. Dialing weird numbers and turning flags on in your phone won't do jack until the service is turned on within verizon.
Click to expand...
Click to collapse
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
onyxbfly said:
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
onyxbfly said:
I never had a problem with using data while talking on the phone with my S4. Regardless if it was the stock rom or not.
Unfortunately I am a member of a family plan. I will speak to my cousin who is the account owner and ask him to double to check and see if it has been advanced calling and HD calling has been enabled on my account.
Thanks for the suggestions.
Click to expand...
Click to collapse
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
dansan382 said:
i can pretty much say thats your problem. it isn't turned on by default so it needs to be turned on. no amount of flashing software or hitting buttons on your phone will help. I think you can even call the 611 number and when it gets to the voice prompts just say advanced calling one point zero. it should try to turn the feature on within that line.
Click to expand...
Click to collapse
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
onyxbfly said:
Thanks for the number. The CS Rep said they can not make any change to the account because I dont have the password or pin.
Ironically one of the main reasons for getting a new phone was that my S4 wanted to power off randomly and it would be a chore just to get it to power back on and stay on. This time it would not turn at all so I was forced to call from my old thunderbolt.
I called the number you gave me while surfing the web on the phone. The CS Rep said that any 4G / LTE phone can use data over voice except for iphone due to their antenna construction. I guess its true I was just doing it.
But anyway it really shouldn't be a process just to get data while talking on the phone with the nexus.
The phone they have listed for my account is a S4. They said advanced calling and HD calling will be available for the S4 when they provide a software update. He had no clue to when the update would be released.
Just for Sh1t and giggles I inquired with the CS res in regards to purchasing a phone from google and using it. He said that I could go to a Verizon store and they would add it and give me a nano sim. I just thanked him for his time. I guess thats true right until you walk in their with it.
My nexus is from TMobile and from what I read people across various forums are having issues with getting their Nexus 6 added to their account regardless of where it came from.
Seems like verizon is really working hard to make the nexus 6 experience a pain in the ass. I dont need or want HD calling. Is asking to talk and look up something on the web or use gps to much to ask for....
Click to expand...
Click to collapse
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
slimc84 said:
The S4 had dual antennas so there was no need for the Advanced Calling feature. The Nexus only has a single antenna and requires Advanced Calling to be enabled on the account and the device in order for it to work.
Click to expand...
Click to collapse
Thanks for the clarification. I did not know.
How should I go about this? I called and they said the phone that is listed is a S4. Currently advanced calling is not enabled for the S4. They said I would need to do a phone swap and or sim swap for a newer phone. If the phone is not listed on my account/ number what do I tell ask or tell them so they will enable it?
dansan382 said:
no problem. you dont even need to speak with anyone in order to activate. some people reported just using the prompts, speaking with a machine it was able to turn it on. either way, good luck and glad you got some info.
I literally just got back from best buy with my unbranded unlocked nexus 6. they didnt have any "verizon versions". I will be cutting my sim card thats in my GS4 and throwing it into the nexus so i wont have to deal with verizon. i already had them send me a nano sim so just in case i have a backup. if i completely mess it up, ill go back to verizon and get a new sim for my GS4 and start over again
Click to expand...
Click to collapse
It works fresh out the box. Mine did and it was from TMobile. I didn't do factory resets or anything insert sim and load up my apps and enjoyed.
I used a sim card cutter that I got from Amazon. Cut it popped it in and everything was lovely. I didn't notice that I couldn't talk and use gps until i was actually driving. The sim cutter is a good investment because it comes with sim card adapters that will allow you to use your sim in any phone.
I wonder how the people got it activated using the prompts. Did they call from their nexus or their old verizon phone?
The only reason I decided to flash the LMY47E rom is to get data over voice. Hopefully I will get this sorted out sooner than later.

Help with Project Fi back to Sprint

Well, tried out Project Fi and didn't go well. My Nexus 6 was purchased from Sprint and when activated on Project Fi would never connect to Sprint. Called Sprint to see if it was locked somehow and they did an unlock request. Found out later this was a bad idea. Phone would still not connect to Sprint on Fi so cancelled and tried to go back to Sprint. Now they are saying phone is incompatible and they can not re add my MEID back to the system. Anyone else went through this? Been calling every day for a week and ready to say FU to this incompetent company.
Broken said:
Well, tried out Project Fi and didn't go well. My Nexus 6 was purchased from Sprint and when activated on Project Fi would never connect to Sprint. Called Sprint to see if it was locked somehow and they did an unlock request. Found out later this was a bad idea. Phone would still not connect to Sprint on Fi so cancelled and tried to go back to Sprint. Now they are saying phone is incompatible and they can not re add my MEID back to the system. Anyone else went through this? Been calling every day for a week and ready to say FU to this incompetent company.
Click to expand...
Click to collapse
i would try flashing yoour stock build. i saw somewhere that fi can change some things that need a stock flash to fix.
just curious, why were you unhappy the fi wouldnt connect to sprint? was tmo not as good as the sprint you had?
my thought is its going to connect to the best network (theoretically), and for a large portion of the country, thats not sprint.
Well, where I live they are both about the same, except where I work. Barely any reception on T-mo and when I do it is Edge...
Broken said:
Well, where I live they are both about the same, except where I work. Barely any reception on T-mo and when I do it is Edge...
Click to expand...
Click to collapse
i read some post about bad activation on sprint, possibly tmo too, i dont recall the specifics.
unfortunately, i believe the fix was to wipe the phone and let it activate again on both networks.
once they had good activation's, the connection problems went away.
bweN diorD said:
i read some post about bad activation on sprint, possibly tmo too, i dont recall the specifics.
unfortunately, i believe the fix was to wipe the phone and let it activate again on both networks.
once they had good activation's, the connection problems went away.
Click to expand...
Click to collapse
Sounds like a plan. Go stock and see what the hell works. If they can't make it work it an RMA and get new IEMI.
Broken said:
Well, tried out Project Fi and didn't go well. My Nexus 6 was purchased from Sprint and when activated on Project Fi would never connect to Sprint. Called Sprint to see if it was locked somehow and they did an unlock request. Found out later this was a bad idea. Phone would still not connect to Sprint on Fi so cancelled and tried to go back to Sprint. Now they are saying phone is incompatible and they can not re add my MEID back to the system. Anyone else went through this? Been calling every day for a week and ready to say FU to this incompetent company.
Click to expand...
Click to collapse
On Google's fi website it says to do the following when activating the service:
Is your Nexus 6 ready for Project Fi?
Only the North America model (XT1103) is supported.
If your phone is on Sprint, deactivate your Sprint service before you insert your Project Fi SIM card. This step doesn't apply if you're transferring your Sprint number to us.
https://fi.google.com/signup#signup/device
Could this be the issue you are having with Sprint? Did you deactivate your service first?
quailallstar said:
On Google's fi website it says to do the following when activating the service:
Is your Nexus 6 ready for Project Fi?
Only the North America model (XT1103) is supported.
If your phone is on Sprint, deactivate your Sprint service before you insert your Project Fi SIM card. This step doesn't apply if you're transferring your Sprint number to us.
https://fi.google.com/signup#signup/device
Could this be the issue you are having with Sprint? Did you deactivate your service first?
Click to expand...
Click to collapse
the phone is not activated without a sim in it, so you should be able to remove the sim, then factory reset, and any trace of the sprint activation will be gone.
may be a better option for those who want to test fi, and arent ready to cancel their current service.
Broken said:
Well, tried out Project Fi and didn't go well. My Nexus 6 was purchased from Sprint and when activated on Project Fi would never connect to Sprint. Called Sprint to see if it was locked somehow and they did an unlock request. Found out later this was a bad idea. Phone would still not connect to Sprint on Fi so cancelled and tried to go back to Sprint. Now they are saying phone is incompatible and they can not re add my MEID back to the system. Anyone else went through this? Been calling every day for a week and ready to say FU to this incompetent company.
Click to expand...
Click to collapse
I did the same thing. I was going to just pay a month on Fi and use my google # and sim swap it to try it out. It got really hairy. T-Mo worked fine but wouldn't connect to Sprint. I called both Google and Sprint and they said it wouldn't ever work unless I cancelled the original line with Sprint. From what they said, you can't register the same IMEI twice on network. The service issue was fixed by doing this, manually reflash LMY48M in fastboot (fastboot flash radio radio.img) etc. There's a tutorial a google search away. Then boot, activate, dialer #*#*4636*#*#, change to LTE/GSM/CDMA AUTO PRL, and switch to band 7 mode.

Nexus 6 5.1.1- Cannot Use Data While In Phone Call

Nexus 6 not multitasking?
I just purchased a Nexus 6 that I'm using on Verizon. The phone is completely stock(5.1.1). I've noticed that when I'm on a phone call, I'm unable to use Google maps or anything else that involves data. I was also listening to Sirius radio via the ap. When I tried reading a text, the Sirius player would stop playing. It's as if I'm unable to mulitask at all with the Nexus. Is this the case with this particular phone? I never had an issue with my Note 3? Thanks for any input...
Do you have advanced calling on your account? If so then it should work as it will use 3G data when your using VoLTE.
It's free, so if that's not already on the account add it and then it will work.
iRub1Out said:
Do you have advanced calling on your account? If so then it should work as it will use 3G data when your using VoLTE.
It's free, so if that's not already on the account add it and then it will work.
Click to expand...
Click to collapse
I have no idea. I never had a problem before the Nexus so I assume I do. I'll check though. Thanks!
Yup - Just log into the account and go to features - add that feature and then on the phone under cellular networks check the "advanced calling" thing (it might turn on by itself) - then it's for sure working.
why does verizon do tbeir system like this? lol. for nearly every other network, once you connect, everything works properly. oh well, i guess thats one reason that im not with verizon
simms22 said:
why does verizon do tbeir system like this? lol. for nearly every other network, once you connect, everything works properly. oh well, i guess thats one reason that im not with verizon
Click to expand...
Click to collapse
Because not every phone has this ability - so why would they offer it or implement it on devices that can't use it? Then they would expect it to work, but since the device can't, it doesnt work - then the customer is all pissed. I agree that it's kind of dumb that you have to add it to the account prior to it working on the phone - I feel like if the phone can do it, and it's free anyway, why wouldn't it just add it from the git-go? That's kinda stupid.
They don't do it any weird or unusual way. The devices that CAN use it, have the option to use it, those that dont...dont.
simms22 said:
why does verizon do tbeir system like this? lol. for nearly every other network, once you connect, everything works properly.
Click to expand...
Click to collapse
iRub1Out said:
Because not every phone has this ability - so why would they offer it or implement it on devices that can't use it? Then they would expect it to work, but since the device can't, it doesnt work - then the customer is all pissed. I agree that it's kind of dumb that you have to add it to the account prior to it working on the phone - I feel like if the phone can do it, and it's free anyway, why wouldn't it just add it from the git-go? That's kinda stupid.
They don't do it any weird or unusual way. The devices that CAN use it, have the option to use it, those that dont...dont.
Click to expand...
Click to collapse
they could do it the way GSM carriers do - if you have a device that supports that capability, it works. If not, it doesn't work. User doesn't have to go change any settings, or call carrier to change something on account etc.
iRub1Out said:
Because not every phone has this ability - so why would they offer it or implement it on devices that can't use it? Then they would expect it to work, but since the device can't, it doesnt work - then the customer is all pissed. I agree that it's kind of dumb that you have to add it to the account prior to it working on the phone - I feel like if the phone can do it, and it's free anyway, why wouldn't it just add it from the git-go? That's kinda stupid.
They don't do it any weird or unusual way. The devices that CAN use it, have the option to use it, those that dont...dont.
Click to expand...
Click to collapse
every phone does have the ability, just not on verizon. my first smartphone i bought in 2003, and have been using data on voice calls with tmobile since then. the problem is that verizon isnt a gsm carrier but a cdma carrier. sprint has the same issue with vouce and data(at least verizon offers Volte), but not as much as verizon. att and tmobile never had the issue. many phones dont have this issue on verizon anymore because now they add two different radios to verizon phones, to catch a voice signal, and a data signal. on tmobile and sprint, they have one radio, because you can have voice and data on a gsm provider.
I was just speaking on a per-verizon service situation - since that's what the OP has. I know it has worked for a long time on other carriers.
iRub1Out said:
I was just speaking on a per-verizon service situation - since that's what the OP has. I know it has worked for a long time on other carriers.
Click to expand...
Click to collapse
ahh.. well then it makes more sense :angel:
iRub1Out said:
Yup - Just log into the account and go to features - add that feature and then on the phone under cellular networks check the "advanced calling" thing (it might turn on by itself) - then it's for sure working.
Click to expand...
Click to collapse
I just activated it, thanks!!!!!

Wifi calling problem

Both my dad and I picked up the Note 8 on launch day. I had zero issue enabling wifi calling out of the box, and in fact it seems to be working quite well for me. He's not had the same success. At first it said it would have to disable Google Voice. We uninstalled the app, and had Sprint de-integrate his number with Google Voice, so that the carrier stock voicemail could be configured. That didn't work initially either, and he spent some time at the store having their tech fix it. I wasn't there, so I'm not sure what they did, but eventually they got the voicemail working. So then he came around asking me to set up wifi calling. I attempted to, only this time the setup prompt insisted that it be allowed to disable Voicemail first. But since that's a system app, I'm not sure how that can be done. And given his problems with voicemail to date, I'm reticent to let it try and disable his voicemail again.
Anybody else run into this problem? Is there some sort of fix that doesn't involve another visit to Sprint?
beerindex said:
Both my dad and I picked up the Note 8 on launch day. I had zero issue enabling wifi calling out of the box, and in fact it seems to be working quite well for me. He's not had the same success. At first it said it would have to disable Google Voice. We uninstalled the app, and had Sprint de-integrate his number with Google Voice, so that the carrier stock voicemail could be configured. That didn't work initially either, and he spent some time at the store having their tech fix it. I wasn't there, so I'm not sure what they did, but eventually they got the voicemail working. So then he came around asking me to set up wifi calling. I attempted to, only this time the setup prompt insisted that it be allowed to disable Voicemail first. But since that's a system app, I'm not sure how that can be done. And given his problems with voicemail to date, I'm reticent to let it try and disable his voicemail again.
Anybody else run into this problem? Is there some sort of fix that doesn't involve another visit to Sprint?
Click to expand...
Click to collapse
If you are having issues with things not working on Sprint, I first had to factory reset...all was well afterwards...make sure you have a brand new SIM for the Note 8...is it a Sprint or Unlocked device (SM-N950U or SM-950U1)
BlueFox721 said:
If you are having issues with things not working on Sprint, I first had to factory reset...all was well afterwards...make sure you have a brand new SIM for the Note 8...is it a Sprint or Unlocked device (SM-N950U or SM-950U1)
Click to expand...
Click to collapse
It is a N950U from Sprint with carrier lock.
beerindex said:
It is a N950U from Sprint with carrier lock.
Click to expand...
Click to collapse
Coolness, factory reset is probably the best...unless it is because of a previously used SIM
I have an unlocked note 8 (US) on Verizon, and no wifi calling at all.
WiFi Calling on Verizon?
bovineyard said:
I have an unlocked note 8 (US) on Verizon, and no wifi calling at all.
Click to expand...
Click to collapse
Same here. I bought mine directly from Samsung and just found out that the option to select WiFi calling is missing! I rely on this at home because we live in a valley with poor cell phone reception (I have to step to a front window to make/receive calls without WiFi calling).
jeffp25 said:
Same here. I bought mine directly from Samsung and just found out that the option to select WiFi calling is missing! I rely on this at home because we live in a valley with poor cell phone reception (I have to step to a front window to make/receive calls without WiFi calling).
Click to expand...
Click to collapse
You can flash Verizon firmware if you want WiFi calling on Verizon...but some users have successfully had it added to the unlocked version by calling Verizon and adding their imei to Verizon database....search the threads if you need...
BlueFox721 said:
You can flash Verizon firmware if you want WiFi calling on Verizon...but some users have successfully had it added to the unlocked version by calling Verizon and adding their imei to Verizon database....search the threads if you need...
Click to expand...
Click to collapse
Thanks. I tried searching the threads but didn't find much. Maybe I need to change how I'm searching. If I do need to "flash the Verizon firmware," where can I find instructions and will it add bloat or reduce the functionality in any way (I wanted non-Verizon because of the way Verizon changed features on my Note 5)? Will flashing the firmware interfere with the Samsung support?
jeffp25 said:
Thanks. I tried searching the threads but didn't find much. Maybe I need to change how I'm searching. If I do need to "flash the Verizon firmware," where can I find instructions and will it add bloat or reduce the functionality in any way (I wanted non-Verizon because of the way Verizon changed features on my Note 5)? Will flashing the firmware interfere with the Samsung support?
Click to expand...
Click to collapse
You can flash Verizon firmware with Odin using this guide:
https://forum.xda-developers.com/ga...k-recovery-odin-recovery-software-t3671615...
Some Samsung features are blocked by carriers...I do not know what Verizon blocks...search is better from pc
BlueFox721 said:
You can flash Verizon firmware with Odin using this guide:
https://forum.xda-developers.com/ga...k-recovery-odin-recovery-software-t3671615...
Some Samsung features are blocked by carriers...I do not know what Verizon blocks...search is better from pc
Click to expand...
Click to collapse
I called Samsung tech support and they confirmed that this feature is not in the based version of Android but the ones distributed by the carriers. The tech suggested calling Verizon and asking them to install the firmware. Anyone know if (assuming they agree) this will be the full package, including all the bloatware, and if this will remove any features from the phone? Would the "upgrade" wipe out the phone so that I have to set everything up again?
When I bought my Note 5 from Verizon two years ago I was upset to find that they had removed the PDF signing capability that was a big feature of the Note 5. I'd really hate to lose any features on my new Note 8, after all that's why I bought directly from Samsung.
jeffp25 said:
I called Samsung tech support and they confirmed that this feature is not in the based version of Android but the ones distributed by the carriers. The tech suggested calling Verizon and asking them to install the firmware. Anyone know if (assuming they agree) this will be the full package, including all the bloatware, and if this will remove any features from the phone? Would the "upgrade" wipe out the phone so that I have to set everything up again?
When I bought my Note 5 from Verizon two years ago I was upset to find that they had removed the PDF signing capability that was a big feature of the Note 5. I'd really hate to lose any features on my new Note 8, after all that's why I bought directly from Samsung.
Click to expand...
Click to collapse
In order for you to remain on unlocked firmware to avoid bloat and keep Samsung goodies you must call Verizon to have the imei # to their whitelist and reprovisioned...I did this for Sprint to enable VoLTE when available...others with Verizon have done the same...call Verizon cs and tell them you bought from Samsung and need to have your imei # whitelisted and reprovisioned to improve network connection...if one rep will not do it, call another...do not mention that it is unlocked version...just state that you got from Samsung on a Note 7 deal...afterwards, all Verizon features will work on unlocked except vvm...Google voice is better anyways
BlueFox721 said:
In order for you to remain on unlocked firmware to avoid bloat and keep Samsung goodies you must call Verizon to have the imei # to their whitelist and reprovisioned...I did this for Sprint to enable VoLTE when available...others with Verizon have done the same...call Verizon cs and tell them you bought from Samsung and need to have your imei # whitelisted and reprovisioned to improve network connection...if one rep will not do it, call another...do not mention that it is unlocked version...just state that you got from Samsung on a Note 7 deal...afterwards, all Verizon features will work on unlocked except vvm...Google voice is better anyways
Click to expand...
Click to collapse
If I get them to add my imei to the whitelist and "reprovision" the phone, when they do that the option for WiFi calling will appear?
I'm slightly puzzled by your vvm comment: will all Verizon voicemail be non-functional or only Visual Voicemail? I have Google Voice set up to provide a second number on my phone. How do I use it to set up voice mail on my phone with my Verizon number?
jeffp25 said:
If I get them to add my imei to the whitelist and "reprovision" the phone, when they do that the option for WiFi calling will appear?
I'm slightly puzzled by your vvm comment: will all Verizon voicemail be non-functional or only Visual Voicemail? I have Google Voice set up to provide a second number on my phone. How do I use it to set up voice mail on my phone with my Verizon number?
Click to expand...
Click to collapse
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
BlueFox721 said:
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
Click to expand...
Click to collapse
OK, I'll have to try and reach them. I'll follow up with my results later.
No luck with today's call
BlueFox721 said:
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
Click to expand...
Click to collapse
First, I found the Google Voice shortcut for Verizon is what you thought: *71yourgooglevoicenumber
Now for my bad news. I spent nearly an hour on the phone with Verizon tech support. After being bounced around a little, I spoke with a woman who kept contacting their "Network Team" for more details, and who tried to be very helpful, but in the end I am no further ahead. In the end, they said that adding my phone to the Whitelist was "Out of Scope" because the phone was already unlocked and functioning on Verizon. She said that all she could suggest was to contact Samsung, and that Verizon tech support would be happy to have a three-way conference call with Samsung tech support (they would call) to see what could be done, and that she'd put a note in my account about this issue.
Now, if I call back and try to speak to anyone else they will see this note that that will be it. So, I'm back to not being able to make phone calls at home.
jeffp25 said:
First, I found the Google Voice shortcut for Verizon is what you thought: *71yourgooglevoicenumber
Now for my bad news. I spent nearly an hour on the phone with Verizon tech support. After being bounced around a little, I spoke with a woman who kept contacting their "Network Team" for more details, and who tried to be very helpful, but in the end I am no further ahead. In the end, they said that adding my phone to the Whitelist was "Out of Scope" because the phone was already unlocked and functioning on Verizon. She said that all she could suggest was to contact Samsung, and that Verizon tech support would be happy to have a three-way conference call with Samsung tech support (they would call) to see what could be done, and that she'd put a note in my account about this issue.
Now, if I call back and try to speak to anyone else they will see this note that that will be it. So, I'm back to not being able to make phone calls at home.
Click to expand...
Click to collapse
You may be stuck with flashing complete firmware...you can always root the complete firmware and debloat...sorry it's not working for you
BlueFox721 said:
You may be stuck with flashing complete firmware...you can always root the complete firmware and debloat...sorry it's not working for you
Click to expand...
Click to collapse
For now, I have a partial solution for the poor phone connection at home: years ago, after we had complained a lot about a poor signal at home, Verizon gave us a free "Network extender," which acts as a mini tower in our house (connected through the house Internet). It is only 3G, so I disconnected it when we had WiFi calling on our phones. Now, I'll reconnect it. The only problem is that is won't connect to a phone with VoLTE calling enabled, so I have to remember to turn off VoLTE calling when I get home, and turn it back on when I leave so that I can keep my Internet access on a phone call.

Samsung Galaxy S10 - Unlocked Phone (AT&T Blocked Call Issue)

So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
robertkjr3d said:
So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
Click to expand...
Click to collapse
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
robertkjr3d said:
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
Click to expand...
Click to collapse
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Agreed, I didn't know such a thing was possible, but I'd love to hear more about this!
skrapmetal said:
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Click to expand...
Click to collapse
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
KennyG123 said:
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
Click to expand...
Click to collapse
I appreciate you getting back to me. Unfortunately I am still on android 11 with a custom ROM and also this is a global phone so that app didnt work for me. I dont receive OTA updatez. I'll update to a new ROM and see what happens. Thanks

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