Galaxy Note 5: Setting Up With Service Provider? - Galaxy Note5 Q&A, Help & Troubleshooting

Setting up with service provider?
Hello. For those of you who hate noobs in this forum, prepare to cringe a little bit. So I plan on getting the International Model of the Galaxy Note 5, but I have NO IDEA how it works, setting up the sim card and all. I've had some pretty extensive issues with phones and setting it up with my carrier and such. Is it as simple as popping in the SIM card, or do you have to do more than that?
Thanks

What carrier are you on and which model specifically are you looking at?

It's been a while since I get an international phone (I'm with AT&T). The last time I did, all I have to do is insert the sim card. Likewise when I bring my phone out of the U.S., all I have to do is insert a local sim card.

CrimsonKatsuro said:
Is it as simple as popping in the SIM cardThanks
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Click to collapse
Usually, yes
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Related

[Q] APN Settings for Galaxy Note On Straight Talk

Ok I have a moderate grasp that it is definately possible to use the Note on Straight Talk. I recently read the only other thread on it here in these forums. But I thought to start one here so that the information is available for others who need in its own post. This is also, of course for my benifit.
I am about to purchase an International Note from Amazon or Newegg this week. I plan to use it on StraightTalk wireless. I know specific APN settings are necessary for it to be usable to its full potential. So i have a couple of questions:
1) What is the correct APN settings for Straighttalk using the Note?
2)When ordering the Sim, so I chose unlocked phone or ATT compatible phone?
3)I currently have Straighttalk service on a dumbphone. Is that Sim usable in the Note? If it is, will just be able to change my plan to the Unlimited all for $45 and get the same service as I would if i ordered the unlocked or att sim?
4)I also saw some loose mention of a Data cap in the other thread but to my knowledge Straighttalk clearly says unlimited. Which is it?
Thank you in advance.
imho, the best thing to do is call your provider? anyway, for comparison, i purchased my note from company A with their own sim. Note is unlocked. im using company B's sim on my note without any problem.
SO...
Anyone using it know the exact settings and if i need to purchase new unlocked sim from them or if i can use my old sim from my original straighttalk dumbphone?
you can find the info you need here
http://forum.xda-developers.com/showthread.php?t=1487293
those are the settings most of us are using.
I didnt want straight talk to set me up on tmobile so I ordered the at&t sim..i would suggest the same if you have good at&t coverage cause you'll only get edge speeds on tmobile.
Is Sim Card in the Moto W418G same as the "AT&T Compatible Phone Sim Card" from ST??
Hello my fellow XDA-Developers,
Just have a quick question for anyone who can answer, I am coming from a Black Samsung Galaxy S2 [which I love] (on BS Sprint <--- who i HATE... no wait... who I DESPISE...) to my (sexy white) Unlocked Samsung Galaxy Note, that of which, arrives today! IM SO HAPPY ABOUT THIS!!! ;-)
My question is... is the Sim Card that comes with the Motorola W418G (www shopstraighttalk dot com/bpdirect/straighttalk/PhoneDetails.do?action=view&productVariantExtensionId=13092337) [which I had to purchase, because I really needed a phone at the moment) the same Sim Card as the "AT&T Compatible Phone Sim Card" that can be purchased separately online from StraightTalk for $14.99?? (www straighttalk dot com/ShopSims)
I would like to know this because I am planning on taking the sim that I activated with the $45 Unlimited plan yesterday, out of the Motorola W418G and putting it into the Galaxy Note that will arrive today... I am assuming/hoping that everything will function correctly (Voice, Text+MMS, & Data) once I update the APNs appropriately... This should be ok... right?? Or are they different Sim Cards??
Worst Case Senario... if they are different Sim Cards and I am forced to purchase one from StraightTalk separately... how would I go about putting my account onto that Sim Card and not the one that came with the Motorola W418G??
Thanks in advance for your help!
Best Regards,
dbC4G

Must use new sim

Not sure if this is the right place but this post is just to inform people of what i learned the hard way today.
There are new SIM cards, they should come shipped with your phone. If you are like me, you just toss your old card in and go with it. I was unable to get LTE with it, but i didnt know that was the issue. I went to the store, they gave me a new SIM to try, and the same thing. The manager got involved and when she looked at the SIM she said it wasnt right. Apparently, the new SIM cards have grey and purple on them in one of the corners. Not 100% what it is but one of the guys said it had something to do with ISIS.
Anyways, long story short if you are getting 4g in the notification, but not LTE and you ,know you are in an LTE area, make sure you are using one of the new SIM cards, it is apparently a requirement because as soon as we put one in, i was good to go.
cloudraker said:
Not sure if this is the right place but this post is just to inform people of what i learned the hard way today.
There are new SIM cards, they should come shipped with your phone. If you are like me, you just toss your old card in and go with it. I was unable to get LTE with it, but i didnt know that was the issue. I went to the store, they gave me a new SIM to try, and the same thing. The manager got involved and when she looked at the SIM she said it wasnt right. Apparently, the new SIM cards have grey and purple on them in one of the corners. Not 100% what it is but one of the guys said it had something to do with ISIS.
Anyways, long story short if you are getting 4g in the notification, but not LTE and you ,know you are in an LTE area, make sure you are using one of the new SIM cards, it is apparently a requirement because as soon as we put one in, i was good to go.
Click to expand...
Click to collapse
More than likely the ISIS issue has to do with a secure element SIM. LTE should be available as long as a LTE enabled SIM is used but it will be interesting to see if AT&T has changed the game again. I guess we will soon know when others try to use their LTE enabled SIMs (from their S4s) in their S5s.
scott14719 said:
More than likely the ISIS issue has to do with a secure element SIM. LTE should be available as long as a LTE enabled SIM is used but it will be interesting to see if AT&T has changed the game again. I guess we will soon know when others try to use their LTE enabled SIMs (from their S4s) in their S5s.
Click to expand...
Click to collapse
I was using an LTE enabled SIM from my G2, and the new one they gave me originally was also an LTE enabled SIM. Thats the reason for this post. The new SIM has to be used, at least thats the only way they were able to get LTE to work on mine and i truly dont think thats coincidence.
cloudraker said:
I was using an LTE enabled SIM from my G2, and the new one they gave me originally was also an LTE enabled SIM. Thats the reason for this post. The new SIM has to be used, at least thats the only way they were able to get LTE to work on mine and i truly dont think thats coincidence.
Click to expand...
Click to collapse
That's interesting, but not surprising. I have to wonder if they did it to keep people from just switching SIM cards from an older phone to a newer phone without telling AT&T.
scott14719 said:
That's interesting, but not surprising. I have to wonder if they did it to keep people from just switching SIM cards from an older phone to a newer phone without telling AT&T.
Click to expand...
Click to collapse
That was the store managers theory as well. They hadnt even unboxed the new SIMs yet, so i had to hang out for a bit to wait on it.
LTE worked for me with old sim i had from SGS4 , but ISIS complained that it's not secure sim ect. ISIS wont work with old sim, if you dont care for ISIS old sim should get you LTE if you had it before.
New sim did come with the my SGS5 phone when i preordered , droped that in called customer rep to provision it and was set.
ordered mine with Next program, and it shipped with a new sim. Ignored the new sim. popped my nano sim card in using an adapter and works well and I get LTE.
not true. i popped the same micro sim from my S3 into my S5 last night and it worked perfectly fine. LTE works and is just as fast. the only thing was the ISIS app was complaining that i needed to use the new sim to use the new features. I disabled ISIS completely and no more notifications.
ExTREmE99 said:
not true. i popped the same micro sim from my S3 into my S5 last night and it worked perfectly fine. LTE works and is just as fast. the only thing was the ISIS app was complaining that i needed to use the new sim to use the new features. I disabled ISIS completely and no more notifications.
Click to expand...
Click to collapse
I am also using my S3 sim in my S5 showing LTE and getting LTE speeds with no error messages. Not sure what ISIS is though.
Pretty sure the new gray sim card is built out of security to use ISIS ( an E- wallet that use money in your cellphone account, etc ).
When I switch from G2 to Note 3, the guy in AT&T store ask me to change the sim card.
The season is just to make sure ISIS is secure when you doing transaction using your phone
laofan said:
Pretty sure the new gray sim card is built out of security to use ISIS ( an E- wallet that use money in your cellphone account, etc ).
When I switch from G2 to Note 3, the guy in AT&T store ask me to change the sim card.
The season is just to make sure ISIS is secure when you doing transaction using your phone
Click to expand...
Click to collapse
Well, that's exactly what I said to start with but the OP insisted a new SIM was needed for LTE.
Also using a SIM that is about 2 years old.
On top of that I was constantly (like 2-3 times a week) switching between an S4, Nexus 5, and an iphone 5 with out issues and got LTE on all of them.
shockandawe said:
ordered mine with Next program, and it shipped with a new sim. Ignored the new sim. popped my nano sim card in using an adapter and works well and I get LTE.
Click to expand...
Click to collapse
Same here and all is well. ISIS wont work but I dont care for now.
scott14719 said:
Well, that's exactly what I said to start with but the OP insisted a new SIM was needed for LTE.
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Click to collapse
Maybe im just a bad bad man trying to spread misinformation to the masses. J/K
I was simply sharing what had been determined by myself and a few at the AT&T store. If its wrong, i apologize. Like i stated we had tested with 2 other SIM cards, the old style and even after several reboots, we could never get it to switch from 4g to 4g LTE. Of course as its been mentioned here, i also find it odd that in the time we had other SIM cards in, i never saw an ISIS error. Maybe my phone is just jank.
No harm in the info just had that problem today with gf pro. She wanted to use isis to get the free 50 bones they are offering and she had to get the new Sim with secure in it.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
My question is will Google wallet still work after the new Sim it installed and setup with old Sim have not tested tap and pay yet
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bookmonke said:
My question is will Google wallet still work after the new Sim it installed and setup with old Sim have not tested tap and pay yet
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Click to collapse
That wasn't easy to follow, but if you are asking if you can switch back to an old sim card after ISIS is setup, the answer is no. The new sim with the secure element must be used for ISIS to function.
Yes it was but have wallet already set up and want to get the new Sim, was hoping it doesn't kill wallet
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bookmonke said:
Yes it was but have wallet already set up and want to get the new Sim, was hoping it doesn't kill wallet
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Click to collapse
the wallet wont work without the secure sim
Without using the new sim Isis wallet will not work and you will not receive the $50.00 on Serve.

Note 4 IMEI Issue

Hi All,
My son bought a Note 4 for me from his friend who went out of contract and no longer needed his Note 4. It is a white NOTE 4. We already got a T-MOBILE account for this white phone...with the IMEI but it turns out I do not like the white color of this phone. His friend offered to just take back the phone and says I can buy a Charcoal Black 32 GB Note 4 from the store instead.
Now my question is: do I have to call T-Mobile and have them register a new IMEI number to the same SIM card from the older white phone? Or can I just instantly use this new sim card without informing them of the new phone's IMEI?
Thank you
Jack
No need to call, your service is tied to the SIM card and not the phone. Just move the SIM card over. If you buy a new device, they charge you a $15 SIM kit anyway for a replacement card. You can tell them to use the existing SIM otherwise they will activate the new one and move your service over.
Hi Nifty,
Thank you for a quick reply! Pardon my lack of knowledge as I have always been on Verizon (CDMA) and with them it's like a chain and dagger sort of system with always calling in, feeding them IMEI numbers etc through the years then waiting 72 hours for the phone service to activate.
I always thought the SIM card had the IMEI of a device/phone linked to it? Is this not the case?
So basically I can just pop in the SIM and it won't have me "activate" the device or call in etc? To clarify: this SIM card was already activated for that White Samsung Galaxy Note 4 of my friend's son. I just want to switch it over to another Note 4 from T-Mobile that is black color
CtJackHarkness said:
Hi Nifty,
Thank you for a quick reply! Pardon my lack of knowledge as I have always been on Verizon (CDMA) and with them it's like a chain and dagger sort of system with always calling in, feeding them IMEI numbers etc through the years then waiting 72 hours for the phone service to activate.
I always thought the SIM card had the IMEI of a device/phone linked to it? Is this not the case?
So basically I can just pop in the SIM and it won't have me "activate" the device or call in etc? To clarify: this SIM card was already activated for that White Samsung Galaxy Note 4 of my friend's son. I just want to switch it over to another Note 4 from T-Mobile that is black color
Click to expand...
Click to collapse
Yes. Just pop in the sim card and it will work. Imei number is on the phone.
Sent from my SM-N910T using XDA Free mobile app
hi
but isn't the sim or my account registered to the old phone's IMEI number?
Bumping this. I am sure anyone with T-Mobile can help me out here before the week starts.
T-Mobile Chat gave me this answer
"You: Would doing so require me to activate again? Or provide an IMEI number to T-Mobile similar to Verizon when switching phones?
You: or can i just take my SIM card from my current phone, pop it in the other one and im good to go?
Reichell V: Thank you for this information that you provided regarding changing the phone. No worries! You are correct you can just simply insert the sim card on your new phone and you are good to go"
Click to expand...
Click to collapse
CtJackHarkness said:
Bumping this. I am sure anyone with T-Mobile can help me out here before the week starts.
T-Mobile Chat gave me this answer
Click to expand...
Click to collapse
I don't understand what more you want. 2 of us and a tmobile agent already told you to just insert it and it's going to work.
Sent from my SM-N910T using XDA Free mobile app
flipq88 said:
I don't understand what more you want. 2 of us and a tmobile agent already told you to just insert it and it's going to work.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
That's the beauty of GSM, just pop in the sim for the carrier you want to use in the phone you want to use and you're good to go!
I hope the op enjoys the benefits of GSM as we do
Unlike CDMA which you need to register the IMEI of the phone in order to tie it to your service for example Verizon, Sprint, etc . GSM ties the service to the sim card so you may transfer it from device to device without having to get a new one or call customer support. Only reason you may need a new sim card is if the current one doesn't support LTE and in that case you would need to get a new one from T-Mobile and activate it.

Decided on the Verizon Note8... SIM card question

Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
The SIM card is a nano compared to the older micro in your awesome Note4, I had one too before the Note8
You can cut the SIM card to size but there is a chance you can cut it incorrectly and have issues, also a cut SIM card is not covered when you bring it into a store.
Your best bet is go get a new nano SIM at your provider.
I cut my SIM and I am not experiencing any issues but I do want to get a new one soon.
Ok, I figured there was likely a change in something over the last 3 years. Do you know if they will charge me the ridiculous activation fee ($35, i think?)?
blaidan said:
Can I take the SIM card out of my current Note4 and put it into my Note8? My Note4 and SIM card are just about 3 years old. Is there any lost functionality by not getting a new SIM card or should I just go to a Verizon store and get a newer SIM card? Any advantages or disadvantages to either approach (current SIM card versus new SIM card) like an activation fee or anything like that?
Thanks!
Click to expand...
Click to collapse
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
BlueFox721 said:
It has been suggested by all carriers that new SIMs be used because there have been several issues with previously used SIMs and provision functionality...in other words, there is better connections and access to carrier functions when using new SIMs...most are free from your carrier...I tested my s7e SIM and a new SIM and while they are both from my carrier, only the new SIM provisioned WiFi calling correctly and there was a considerable change in data speeds...just an idea though...
Click to expand...
Click to collapse
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
blaidan said:
One more question... Do i need the SIM card installed in the phone to actually go through the phone setup? I'm guessing not, but wasn't sure if it had to go through the setup all over again once the SIM finally is installed. I should get the phone today but probably won't get to a Verizon store to get a new SIM until a day or 2 from now. Thanks.
Click to expand...
Click to collapse
In most cases you shouldn't, and don't require a SIM card to get through the setup wizard, however I'm not sure if the process is different for US carriers so don't take my word for it.
Popping a SIM card in the phone after setup is complete also shouldn't be a problem.
blaidan said:
Thanks. That makes sense. I understand that the SIM is likely free. But, does anyone think Verizon will charge me the activation fee to put provision my Note8 on my account to replace my current Note4?
Thanks again!
Click to expand...
Click to collapse
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Nebreos said:
I just did this yesterday went from the Note 4 to the Note 8 and Verizon gave me the sim for free. The only thing is they had to activate it while in the store so bring you Note 8 with you if you have already bought it. They didn't charge me anything however if you are upgrading through them (getting the Note 8 while there) they may.
Click to expand...
Click to collapse
This is perfect! I just got my Note8 in the mail today. (came a day earlier than expected)! I'll take it with me over to the Verizon store and hopefully I have the same experience as you did. Thanks!

Never Take The Sim Out Of The Note 8 Help

So...verizon told me to never take the SIM card out.
I'm confused. In the past I had a Note 4 from Verizon...but if I recall the SIM was just used for...contacts...and that's it.
Are SIMS used for the same reason or are there still such things as phones with the number hardwired?
Like my old phone - when I lost service on the Note 4 - it still shows my old phone number no longer in service
Please Help
Also - is there such a thing as a CDMA only phone...I was told I could not use a Verizon Note 4 on T-Mobile....I'm guessing that was bad information online...go figure
CtJackHarkness said:
So...verizon told me to never take the SIM card out.
I'm confused. In the past I had a Note 4 from Verizon...but if I recall the SIM was just used for...contacts...and that's it.
Are SIMS used for the same reason or are there still such things as phones with the number hardwired?
Like my old phone - when I lost service on the Note 4 - it still shows my old phone number no longer in service
Please Help
Click to expand...
Click to collapse
Sim is attached to your account. You need a SIM to get service. You can take the SIM out and use it on any other Verizon phone, but you can't take it out and get service.
Contacts on Sim cards was done years backs and could still be used. Now, the best thing is to sync your contacts with your Google account.
Sent from my SM-N950U1 using Tapatalk
What happens if I take my SIM out??
Also - I hear Verizon is doing away with 4G LTE CDMA and going the way of 4G LTE GSM.....so for a phone that was a Verizon CDMA one.....how does that transfer? Does my Note 4 have a dummy chip in it telling it to check the CDMA info on the phone? So it doesn't need a new "activated" SIM ?
CtJackHarkness said:
What happens if I take my SIM out??
Also - I hear Verizon is doing away with 4G LTE CDMA and going the way of 4G LTE GSM.....so for a phone that was a Verizon CDMA one.....how does that transfer? Does my Note 4 have a dummy chip in it telling it to check the CDMA info on the phone? So it doesn't need a new "activated" SIM ?
Click to expand...
Click to collapse
Your note 4 has an old SIM now and that no longer works. Your new SIM (inside the note 8) is your main SIM tied to your account.
You take the SIM out and you lose service. You can put the SIM in your note 4 and it will work but once you take the SIM out, service is gone.
The SIM carries your account, so in order for a phone to work, you need that sim in the phone.
Cdma is sprint and Verizon. (Sprint doesn't have their SIM tied to their accounts like Verizon. Sprint uses Imei numbers attached to the phone. From what i have read, Sprint can operate without a SIM because it's tied to the imei).
Gsm is att and tmobile.
Verizon phones work with any carrier SIM card you insert into it. For example, I insert a tmobile SIM into my Verizon note 8 and it will work.
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