Xperia Z C6603 no sound from loudspeaker - Xperia Z Q&A, Help & Troubleshooting

Hi. I've got an Xperia Z here that I managed to get a good deal on because it doesn't play sound from the loudspeaker. Everything else works absolutely perfect including the headphone port. I've tried putting the board in another z and it still refused to produce sound through that loudspeaker too and another board in this z made it play sound. Does anyone have any idea what could cause this? I know when stuff like that happened psps years ago they had little fuses you could bridge but I can't find any info at all about the z motherboard.

For anyone that's interested it turns out it actually is playing sound but at an extremely low volume level to the stage where you can just barely hear it if you hold it right to your ear.

Hardware speaker Xperia Z C6603 Photos Motherboard
steocullen91 said:
For anyone that's interested it turns out it actually is playing sound but at an extremely low volume level to the stage where you can just barely hear it if you hold it right to your ear.
Click to expand...
Click to collapse
I have the same problem. In my case, it is probably hardware - related. Here is the picture of broken part.
Images located here: (I cant post as a new user......thanks...)
i66.tinypic.com/16mmh3.jpg
i66.tinypic.com/n6x7om.jpg
i64.tinypic.com/152yk8z.jpg
Broken part number (probably): 2993 FC17
Maybe that will help someone If you fix your phone by changing this part, please let me know!

Related

[Q] Xperia Z mic and speaker issues... Help!

Hello,
- I realized after putting the phone into the water and then the speaker sounds really soft and as if there's water in side of the speaker hole, but it gets back to normal after an hour of so. Does it happen to everyone ?
- The mic seems stopped working after using the earphone that comes with the handset. For example, 5 mins ago I was listening music with the earphone, then there's a call came in, I answered with hands free, then next min I unplugged the earphone, then people on the other side of the call can not hear my voice, I then had to restart my phone get the mic on the phone to work... Does it happen to anyone else? (I was on the stamia mode)
Please take your time to try them out, and let me know. Would be really appreciated if someone came up with a solution.
Thank you
Yes..after putting in water the speaker becomes normal and then after some times its normal...and about the mic problem I would say that when the mic doesnt works during the call just mute it and then again unmute it..
Sent from my C6602 using xda app-developers app
I've had this issue a few times. I haven't had it in water and I haven't used headphones. When I've had an issue with the caller not being able to hear me they can ring back and it's the same but then I can get another call off another person 5 mins later and it's fine...Gonna try switching stamina mode off and will try that as well Ame123 thanks
xperia z sound issue
m1keyb said:
I've had this issue a few times. I haven't had it in water and I haven't used headphones. When I've had an issue with the caller not being able to hear me they can ring back and it's the same but then I can get another call off another person 5 mins later and it's fine...Gonna try switching stamina mode off and will try that as well Ame123 thanks
Click to expand...
Click to collapse
yeah me too..i got scared when my xperia z sound was horrible after water test within 10 second..i thought the phone was wreck..
gratefully i'm not the only one here..is it true the speaker volume turn to normal after a few hours??
anyone can answer me...plz
Xperia Z External Speaker Problem
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
:good:
---------- Post added at 09:13 AM ---------- Previous post was at 09:04 AM ----------
jjnpower said:
Hello,
- I realized after putting the phone into the water and then the speaker sounds really soft and as if there's water in side of the speaker hole, but it gets back to normal after an hour of so. Does it happen to everyone ?
- The mic seems stopped working after using the earphone that comes with the handset. For example, 5 mins ago I was listening music with the earphone, then there's a call came in, I answered with hands free, then next min I unplugged the earphone, then people on the other side of the call can not hear my voice, I then had to restart my phone get the mic on the phone to work... Does it happen to anyone else? (I was on the stamia mode)
Please take your time to try them out, and let me know. Would be really appreciated if someone came up with a solution.
Thank you
Click to expand...
Click to collapse
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
jiahuiliou_97 said:
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
:good:
---------- Post added at 09:13 AM ---------- Previous post was at 09:04 AM ----------
it happen on my xperia z too..once i enter my phone into the water..then after i take it out..the speaker volume is like damn soft..
hmm... what i do is .first i take a soft cloth , dry the external speaker..then i use my mouth and suck out the water from the external speaker ..
although is disgusting ..but i really work for me ..
have a try guys !!
let me know if this work !!
Click to expand...
Click to collapse
Yeah, I did the same LOL. I sucked out the water from the speaker, and the sound comes back in couple mins, apparently I heard from Sony, that is just part of the protection for the speaker, once the water drys out from the speaker, the sound comes back~ lol, and after few days of research, I've finally found out the reason behind the Mic issue, it's in the call setting, once you cancel the Microphone noise suppression, everything went back to normal , I guess it's just the software minor bugs.
I had the same problem, after 30 min, back to normal!
Is there any problem if you use the hairdryer ??? pls help me
ani99 said:
Is there any problem if you use the hairdryer ??? pls help me
Click to expand...
Click to collapse
I tried mine. Just dont place dryer too close and not with maximum power like 2, use '1' around 5-10 minutes is enough
Sent from my Xperia Z 10.1.1.A.1.253 using xda app-developers app
Dear
Don't put your phone in water , Sony will not provide any warranty if your phone got damaged .
ravi jain said:
Dear
Don't put your phone in water , Sony will not provide any warranty if your phone got damaged .
Click to expand...
Click to collapse
I think 90% of the Xperia Z owners tried the water test
The speakers become horrible after the test, but without any action taken it takes a few hours to have them up and running. I'll try the suck out method next time.
Hi, guys!
If the sound is very quiet even after a long time, then you should dip your phone’s speaker part into the alcohol (medical)! Also you can use syringe without niddle to make pressure. It is because of condensate, which damaged the waterproof material of external speaker, so the sound doesnt have output!
I think it will help you!
Cya!

Problem with headset

So, I have a problem with my z1 original headphones as I said in the title. Problem is that my left earplug is working but it is very quiet compared to the right earplug. I had the same problem with my first original headset so I changed them, and now, again, the same problem.
P.S. Both were working correctly for about a 4-5 days..
Anyone knows whatvis the problem?
Sent from my Honami
I had the same problem with the same hearphones (handset). After few hours of listening music the right earplug go down to very low volume, very quiet, to finish to not working at all. It's a faulty handset and via warranty I replace it. You definitely should do the same.
Yes, I replaced them but with the new earphones I had the same problem..
Sent from my Honami
armada87 said:
Yes, I replaced them but with the new earphones I had the same problem..
Sent from my Honami
Click to expand...
Click to collapse
Try different headphones, if the problem persist that mean is the phone, or the jack of the phone but still the phone anyway.
Check also in settings if there is a balance option, maybe is not set up properly. I don't know if that option there is or not because at the moment I don't have the phone with me.

Speaker Crackle/Rattle

Has anyone observed speaker crackling above mid-volume? My top speaker has a buzzier character that gets more noticeable as you play louder and bassier/fuller sounds. I'm not sure if it's crackling or something rattling inside the case. The lower speaker sounds clear and normal.
I have this as well.
janedoe5000 said:
I have this as well.
Click to expand...
Click to collapse
Same
Mine doesn't
I made a short recording to show what I mean. The sample is from plugging in my magnetic cable a couple of times. The charging sound is particularly annoying to hear crackling.
I may have to send my unit back to Clove for warranty service. Bummer.
I have the same issue, and yes, it is the charging sound that is the most annoying, it sounds exactly the same as yours, is if something is loose inside and vibrates.
Until now I was willing to live with it since apart from that I love this device... until yesterday evening that is, when I realized that also the gyroscope calibration is way off (when trying to play Doodle Jump) and there doesn't seem to be a way to do a system-level calibration of that thing anymore. There used to be in older Xperia models in the service menu. Now I'm thinking of sending it back, which I really would rather not, having already configured everything to my liking...

[Q] Others can't hear me

Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute

Really quiet sound

Hi all,
I have the original Xperia Z 6603. It is upgraded to android 5.1.1 now and I have been using it for a while. Overall it works well but the loudspeaker volume is practically inaudiable. I can barely hear it unless I hold the phone speaker right up next to my ear. I'm just wondering if this is something anyone else has/is experiencing?
I'm wondering if it's a hardware or a software issue?
Thanks
i have same problem with it
I thought my xperia had some speaker issues.. but yeah i observed this after 5.1.1 update
nnila said:
Hi all,
I have the original Xperia Z 6603. It is upgraded to android 5.1.1 now and I have been using it for a while. Overall it works well but the loudspeaker volume is practically inaudiable. I can barely hear it unless I hold the phone speaker right up next to my ear. I'm just wondering if this is something anyone else has/is experiencing?
I'm wondering if it's a hardware or a software issue?
Thanks
Click to expand...
Click to collapse
Use any custom roms. It will give you more sound to speakers. Or try some audio mods
nnila said:
Hi all,
I have the original Xperia Z 6603. It is upgraded to android 5.1.1 now and I have been using it for a while. Overall it works well but the loudspeaker volume is practically inaudiable. I can barely hear it unless I hold the phone speaker right up next to my ear. I'm just wondering if this is something anyone else has/is experiencing?
I'm wondering if it's a hardware or a software issue?
Thanks
Click to expand...
Click to collapse
try this mod. I'm using it since KitKat. Loud crisp stereo. It's the most non intrusive sound mod
http://forum.xda-developers.com/xperia-z/themes-apps/mod-stereomod-xz-v1-1-t2835995
Try on Google play - alsamixer - download.

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