My weird crashing issue? What could it be? - One (M7) Q&A, Help & Troubleshooting

Hi everyone, i wonder if anyone can help with my issue.
I recently got a brand new m7 phone - yes it is very old model, but was sealed and boxed.
The issue is the following, it came with android kitkat 4.4.3 in the box, i used it and it was fine. It was fully charged..... around 70% battery. I was then setting it up checking out all features, then suddenly it makes a sound red light and shuts down..... hmm odd. When i try and turn it back on with the power button.... it is not working ... i then put in charger and am shocked to find it is 1%!!
What happened??
After i upgraded android to lollipop.... 5.1 on htc m7..... i took a while.... i updated all my apps.
Again it was charged this time to 100%.......... then i started using it heavily videos etc.... at around 50% the same issue! it does the same thing and shuts down with no error message? just goes black and has a sound and red led???? again i put in usb charger mains..... it is again 0% charger...???
So then everyone.... this power or battery issue has happened twice on two different android versions?
What can i do to fix this?
I am not sure what to do as it is a brand new phone? Or could it be a refurbished phone with a issue?
Hope you guys can use your knowledge to guide me.... i would really be grateful
Many Thanks

http://forums.androidcentral.com/ve...ry-charger-reset-procedure-htc-one-m7-m8.html
Try this. If it doesn't work, the battery is most likely faulty

Hi ok then
i will check it out and see if it works
cheers

Related

URGENT: Help needed - wizard keeping dying

Hi guys,
My o2 xda mini S just suddenly died couple days ago. It didn't even hold any charges. I hard reset it and it kinda started working. I thought it was the t-mobile rom 2.26 screwed up my phone so i downgraded to rom 2.21. However, the phone started acting up again. Battery kept on draining quickly. And today, the phone died again. I'm trying to charge it and nothing happens. No indicator light. I even tried hard resetting it again but no luck. I guess it's totally dead now. Please let me know if there's something I can do. What's wrong with my phone? Did I brick it? I doubt that since after the rom 2.26 upgrade i was able to use the phone for a while. PLEAAAASSEE HEEELLLLPPP.
- Did you charge it with USB or charger?
- Does it feels unusually hot the last time it is used
Sound like a hardware problem though. Unlikely a ROM will give battery issues.
-I tried both USB and charger nothing charges.
-It doesn't feel hot at all.
Please help. Thanks.
hanmin said:
- Did you charge it with USB or charger?
- Does it feels unusually hot the last time it is used
Sound like a hardware problem though. Unlikely a ROM will give battery issues.
Click to expand...
Click to collapse
oh man...spamity spam...lol...
and about the thread problem, i think that ur battery is dead...this damn device ONLY work with a working battery (just try removing the battery and turning on the device...what happens? nothing!)
try jump starting your battery with a 9 volt...I read it in some thread. Try using someone else's battery and see if it works.
<_<
Someone else's battery will do the trick. If it still isn't working, then I hope your warranty is still good? >_>

Diamond Shutting Down

I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
Click to expand...
Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine

Battery Issue?

I'm having major battery issues with my X1.
it's always auto shut down all of the sudden although my battery was 70%
Then when I turn my phone back on.. it became low battery (less than or just 10%)
Is this related to my battery? or the phone itself?
Heard a friend having the same problema with a HTC after installing a new ROM.
Maybe it's soft related.
that problem WILL persist even if I changed so many roms? I just don't understand why.. Need to fix this ASAP.. it annoys me by running out of battery everytime =.="
I suggest you flash back your stock rom to exclude a software issue. If the problem persists I would say you have got a defective battery.
I suggest it's the battery. Had similar problem with aftermarket battery off eBay. Used it for 2 weeks, then it suddenly shut off and no sign of life whatsoever from my X, got the charger plugged in - nothing, no side lights, no startup. Flicked another battery in to make sure my X is functioning. Then got the battery that caused problem back in to see what's happening. Well, it was at 35%, started charging again and behaved like nothing happened.
enigma1nz said:
I suggest it's the battery. Had similar problem with aftermarket battery off eBay. Used it for 2 weeks, then it suddenly shut off and no sign of life whatsoever from my X, got the charger plugged in - nothing, no side lights, no startup. Flicked another battery in to make sure my X is functioning. Then got the battery that caused problem back in to see what's happening. Well, it was at 35%, started charging again and behaved like nothing happened.
Click to expand...
Click to collapse
yeah that's what happened to my phone..
Ahh... Guess I really need to change my battery already.. Thanks for the info. Helped a lot..

[Q] Sudden Death for Note N7000 ?

Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Im the 2 today just a minute ago mine is dead 2.
Have to do a lot of reading here and when i succeed i will let it know.
First of all: test with a different and fully loaded battery.
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
To Stefouch ,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
ThaiDai said:
First of all: test with a different and fully loaded battery.
Click to expand...
Click to collapse
Already done, still dead.
x33eraser said:
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
Click to expand...
Click to collapse
As mentioned previously, I tried direct charging on the battery connectors but it changes nothing. The battery is not involved.
I also changed the circuit board in a repair shop, unfortunately it didn't reanimate my samsung.
The tech said he can't do anymore unless putting a new Note mother board, but that's almost 300 bucks.
annoniem said:
To Stefouch,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
Click to expand...
Click to collapse
I didn't try to press longer, I will try this one this evening and keep you informed.
Thanks all for your help,
Regards,
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
eMMC brickbug Micro USB module Note N7000 hot
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Got like the same problem with N7000. Phone in use for about 11 months. Dropped it more then once but not last few months, find it hard to believe you didn't ever drop in in almost 700 days, but ow well you must be that one in a million guy, hèhè. Anywhooo... Phone was fully charged overnight. It had been of charger for only few hours. Got a call from friend, but I was buzzy, so ignored it. When I wanted to call him back an hour later phone didn't respond in any way. Went to store, they said it wasn't battery but most likely the power-grid or something like it he said. Spoke about changing a module. But as there are signs of damage on the outside they said warranty is no longer valid. He to said the micro USB did not go well in the port of the phone, which he connected to the failure of the phone. To my disappointment I can say, this flaw was present when I got the phone (new!). I figured getting it in difficultly was normal cause I had nothing to compare it to. But feel pretty screwed by my provider. So now I think about changing that specific module, but the guy from the store spoke about billing me around 90 euros (like $130) for the repair. So now feel double screwed by Vodaphone because: The module itself is for sale online between 23,95-32,95 euro, so they wanted to charge me 60 euro for 5 minutes work. I'm totally broke right now so can't tell you if this is gonna work. And with a week waiting till my pay-check is gonna make me whole again, I got the opportunity to learn from other peoples experience. So perhaps this is something for you to try?
I know for sure I got this eMMC Brickbug (tested it with the app) and I'm not sure I updated my Note the right way last year.
So...
Is it possible a new (automatic) update screwed me over and most of all: screwed the hardware?
Other QUESTIONS:
Could it be the Micro-USB module?
I used the phone much for online gaming, so it got pretty hot at the back sometimes. Did you have the same? Can anyone else relate to this?
annoniem said:
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
Click to expand...
Click to collapse
If you take a light bulb connect it to power and shake it, the inside wiring will reconnect when it makes contact and work again. So changing the bulb is mostly because we THINK it's not fixable or being lazy. Most things we can fix ourselves or with a little help from our fellow users.
If there is still warranty left you should indeed try to take advantage of that. But please ask the guy that fixed it what was wrong and what was replaced and share it with us.
Hope you too will be able to fix it cheap.
Thanks all in advance!

[Q] New 5.0.2 Update Bug (HTC One)

Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs
ClaireMo said:
Hi there,
I just recently updated my phone this afternoon to the new 5.0.2 update. My phone is the HTC One and the update seems to be working fine except I can no longer double click the home button to show recent/open apps. Is there a way to fix this?
Thanks,
ClaireMo
EDIT:
Just a few minutes ago my phone was near 100% battery and it suddenly shut off. Now when I plug it in it says its at 0%, won't hold a charge or charge at all. Arggghs
Click to expand...
Click to collapse
the battery problem happened to me was charging and the battery was 30% suddenly shutdown, after powering it up battery 0%. it only happened once so far will update if happened again. seems like lollipop on M7 is full of bugs
im also having this problem http://forum.xda-developers.com/htc-one/help/google-play-crash-update-to-android-5-0-t3047032

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