Can't connect to network after flashing - Nexus 6 Q&A, Help & Troubleshooting

This is my first post after being on here years and downloading many roms.
Last night, I was trying to redo my nexus 6 (T-Mobile) back to factory and then upgrade to the 6.0.1. One of the posts I had read had talked about installing the latest bootloader and radio. I did. Since then, I can't connect at all to T-mobile. I have tried factory restore, downloaded the Google image and installed, and tried numerous things. Everytime, everything appears to go fine until I boot up and can't connect to T-mobile at all. Tried going back to an old android version and radio and same thing. Rom boots and installs fine. No network. Hope some one has a fix for this and thank you in advance. Tried looking it up online and couldn't find anything that worked.

relatica said:
This is my first post after being on here years and downloading many roms.
Last night, I was trying to redo my nexus 6 (T-Mobile) back to factory and then upgrade to the 6.0.1. One of the posts I had read had talked about installing the latest bootloader and radio. I did. Since then, I can't connect at all to T-mobile. I have tried factory restore, downloaded the Google image and installed, and tried numerous things. Everytime, everything appears to go fine until I boot up and can't connect to T-mobile at all. Tried going back to an old android version and radio and same thing. Rom boots and installs fine. No network. Hope some one has a fix for this and thank you in advance. Tried looking it up online and couldn't find anything that worked.
Click to expand...
Click to collapse
check your apn. if you booted, and alls running fine, then the rom isnt your problem. most likely your apn is wromg or missing info in it. that happened for everyone when marshmallow just came out.

simms22 said:
check your apn. if you booted, and alls running fine, then the rom isnt your problem. most likely your apn is wromg or missing info in it. that happened for everyone when marshmallow just came out.
Click to expand...
Click to collapse
I tried the T-Mobile APN settings listed here and on the internet. Wont even attempt to connect. It actually won't even let me choose outside of CDMA.

relatica said:
I tried the T-Mobile APN settings listed here and on the internet. Wont even attempt to connect. It actually won't even let me choose outside of CDMA.
Click to expand...
Click to collapse
apn and cdma.. whats cdma have to do with an apn? apn is located in the main settings, more, cellular nrtworks, access point names(apn)..

simms22 said:
apn and cdma.. whats cdma have to do with an apn? apn is located in the main settings, more, cellular nrtworks, access point names(apn)..
Click to expand...
Click to collapse
Meaning..I set my APN to what is on the internet for T-Mobile. No change. I cant select anything other than 3G and still won't connect and all that shows up is CDMA.

relatica said:
Meaning..I set my APN to what is on the internet for T-Mobile. No change. I cant select anything other than 3G and still won't connect and all that shows up is CDMA.
Click to expand...
Click to collapse
dial *#*#4636#*#*
then select phone information
scroll down, until you get to set preferred network type
select LTE/GSM
does that change anything?

simms22 said:
dial *#*#4636#*#*
then select phone information
scroll down, until you get to set preferred network type
select LTE/GSM
does that change anything?
Click to expand...
Click to collapse
I dialed what you said. There is no phone information option to select and nothing dealing with set preferred network type.

relatica said:
I dialed what you said. There is no phone information option to select and nothing dealing with set preferred network type.
Click to expand...
Click to collapse
odd
thats available on every nexus, thats how i set lte only.

simms22 said:
odd
thats available on every nexus, thats how i set lte only.
Click to expand...
Click to collapse
I agree. Nothing about this is making sense as to why I can't connect to T-mobile network and the only thing showing is CDMA. I have screwed up my phone before but always been able to fix it.

Related

Lost Data Connection!

3G and H are appearing but nothings happening, no activity. This is after a data\cache wipe. Any fix or do I need to flash again?
On JPO
Check your apn settings. Also, try searching for your network provider.
terranq said:
Check your apn settings. Also, try searching for your network provider.
Click to expand...
Click to collapse
It's set to orange internet, network provider is set to orange.
dial *#*2263* and make sure all the bands are selected (go under combi bands and select them all). Other than that, not sure.
That's not doing anything on my phone, you sure that works with froyo?
Nevermind, tried sgs tool, all are selected... Still not working..
Ps: swype is awesome.
Shocky2 said:
It's set to orange internet, network provider is set to orange.
Click to expand...
Click to collapse
Get the exact APN name from Orange and make sure it's set for internet.
Sometimes, telcos have multiple APN settings.
Sent from my GT-I9000 using XDA App
What he said. Sorry I got the code wrong, I was going from memory. Failing that (apn check), you may have to reflash, but I'd see if you can get some insight from someone a little more experienced than me
maybe he updated to froyo and lost his imei
Don't understand why but it appears to be working now, I also tried it this morning with no luck maybe it's due to location, but it was working fine before...
Very strange, will try later today and see if it's still working.
Shortly after getting home, got no service message, after reconnecting to network the 3G connection is dead again.
I'll reflash later, this isnt right..
Exactly the same after being flashed and reseting everything to defaults, this is great.
Last time I touch clockwork recovery.
Can't even make any calls now , either the sim cards messed up or the phone is...
I'm starting to hate this phone.

[Q] no 4g or lte on stock or custom rom

So I've had this phone for almost a week now and I used to he able to get 4g LTE. But ever since I rooted it, I no longer get more than 3g. I now have bananacakes Holiraider 1.6 but I still don't get any higher than 3g. So my question is how do I get 4g and 4g lte. Oh and if anyone is using that custom Rom, is it possible to get faster than 1512? In his thread it shows you can clock it to 1566. Thanks a bunch I'm kinda new to this!
try dialing *#*#4636#*#* and see what your modem is set to, it should be GSM/WCDMA/LTE auto
you also may have an APN issue, verifiy that your APN is correct, perhaps contact your carrier for the correct APN settings for you phone and plan.
Well I'm now running a custom ROM. The apn is the same as other users and it does say the above. And yes I am in a 4G LTE area
Sent from my HTC Raider X710e using XDA App
Try doing the above and change to LTE only.
Then once you have 4G change it back. It should stay on 4G. I had to do this to get 4G on official rom.
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
the phone should be locked into the GSM/WCDMA/LTE setting. If you try to change it from that setting it just returns back. The phone will get instructions from the carrier's base station to tell it whether to be on LTE or just 4G/3G. Using *#*#4636#*#* under phone information, what is listed as the Network type?
bangorang said:
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
Click to expand...
Click to collapse
It is locked in GSM/WCDM/LTE auto.
above that option it should tell you the network type. it is about half way between the "run ping test" button and the "Set Preferred Network type" option. Need to know what it says there.
Oh ok I see what you mean, it says HSDPA
make sure that you are in a active LTE area. toggle the radio off and on. the network type should change to LTE if it is available. remember that if you make a phone call your phone will drop back to just 4g/3g and it might take a second for it to switch back to LTE.
I live in Los Angeles so I'm like in the center of the LTE center in Southern California. But for some reason my phone won't get anything higher than 3G, and my actual cellphone reception toggles on and off randomly too.
It worked before. For the first 3 days atleast. And now all of the sudden it wouldn't work, so I rooted it and installed a custom ROM
Try one of WildChilds custom ROMS. LTE works on both and they're tailored to US users.
Sent from my HTC PH39100 using xda premium
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
rft3ch said:
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
Click to expand...
Click to collapse
That's what I'm thinking... What would I do about this?
i would verify your sim with another 4gLTE phone and vice versa.
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
bangorang said:
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
Click to expand...
Click to collapse
rft3ch said:
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
Click to expand...
Click to collapse
I have done it many times . Yeah I'm actually going to head over to the at&t store in a few minutes, I'll keep you posted. Thank you so much for your help! rft3ch!
I will be replacing my phone. I replaced the sim card and that wasn't the problem . The rep said that someone else came in with the same problem as well.

[Q] Want to use Droid 3 on Straight Talk

I followed the instructions on the first post of this thread http://forum.xda-developers.com/showthread.php?t=1406812 but I'm not sure if it has worked or not. Would like to know before trying to activate the phone. I would post on that forum, but because I'm a n00b, it won't let me.
Here is what I have done:
1 - Make sure you are on the stock XT862 ROM, if you aren't flash it via this method found here: http://rootzwiki.com/topic/4370-sbf-...959-and-56890/
Click to expand...
Click to collapse
Download link was broken, so found stock ROM at http://forum.xda-developers.com/showthread.php?t=1686911 and flashed the phone OK.
2 - Make sure your phone is rooted, if not download the following and follow the steps found here: http://www.psouza4.com/droid3/
Click to expand...
Click to collapse
Bad link, so got Super One Click and was able to root the phone with that.
3 - Unlock the phone. This can be accomplished by purchasing the unlock code, and later entering the code upon insertion of a sim card. (T-mobile ATT sim cards will work, but you will get an error saying UNLOCK FAILED, this is NORMAL do not freak out)
Click to expand...
Click to collapse
Got SIM from Straight Talk and unlock code from Unlock Fusion on eBay. No problems there.
4 - Download the following files and unzip it to your desktop: http://www.mediafire.com/?y1wjw775v8itsx3
5 - Click Start and open cmd.
6 - Type in the following in cmd:
'cd desktop'
'cd fastboot'
'moto-fastboot flash radio radio.img'
ONCE it flashes, then enter:
'moto-fastboot reboot'
Click to expand...
Click to collapse
Took me a while to realize I had to be in AP Fastboot mode to make this work! Saw the box and android icon with progress bar, so I think this worked.
7 - Use root explorer to push the build.prop into the system folder
8 - Reboot, select GSM/UMTS in Network Settings.
Click to expand...
Click to collapse
Did both of these, also set APN settings per ST instructions.
Problem is that I have no service still. Shows grey bars with red crossed circle. I'm hesitant to activate the phone as I think I should be able to see bars even without activation. Or is it normal not to until activation?
did you set phone to gsm/umts? I am currently using a Droid 3 on straight talk and love it, also ,did you get the simm for an unlocked phone or att or tmoble
Buckaru11 said:
did you set phone to gsm/umts? I am currently using a Droid 3 on straight talk and love it, also ,did you get the simm for an unlocked phone or att or tmoble
Click to expand...
Click to collapse
I have the phone set to GSM/UMTS, but have also tried Global as someone on that thread suggested that might work if GSM doesn't. I specified an unlocked phone when I ordered and got a SIM that was for Unlocked or AT&T.
I guess the real question is, am I supposed to get service bars before activating the phone? I haven't purchased the activation for it yet. However, I think I should be able to dial 611, but it says no network is available.
I tried re-flashing the radio several times and copying build.prop from the zip file into the /system folder. Still getting the no signal icon. Once I got a gray box with a red plus inside, but on reboot it was gone and the no signal icon was back. Shouldn't I get signal even though my phone has not been activated?
Tron-X said:
I tried re-flashing the radio several times and copying build.prop from the zip file into the /system folder. Still getting the no signal icon. Once I got a gray box with a red plus inside, but on reboot it was gone and the no signal icon was back. Shouldn't I get signal even though my phone has not been activated?
Click to expand...
Click to collapse
Did you change back to a stock build.prop?
MrObvious said:
Did you change back to a stock build.prop?
Click to expand...
Click to collapse
I changed it back to the stock build.prop. No signal. Then changed it back to the build.prop that came in the zip file. Still no signal.
I guess what I'm going to have to do is do a factory restore and start all over again.
I wiped all user data and started over. Performed all the steps again, except I didn't have to unlock the phone. Still no service. See attached picture for what I get.
I have gone through the steps several more times, tried a different order (SBF, flash radio, root, build.prop), tried 2 other build.prop files posted on that thread, and even tried a different program to root the phone (motofail-gb). Same results.
Tron-X said:
I have gone through the steps several more times, tried a different order (SBF, flash radio, root, build.prop), tried 2 other build.prop files posted on that thread, and even tried a different program to root the phone (motofail-gb). Same results.
Click to expand...
Click to collapse
Here's a picture of the phone info. Looks like everything is correct. Any idea what I might be doing wrong???
So I'm trying to configure my Droid 3 for net10, and I keep getting stuck at step 6. I enter everything into the terminal and it says "waiting for device." I did some reading and tried "motofastboot -i 0xfce flash radio radio.img" and still get the same result. Is there something I missed? I have root. I haven't changed the ROM so I don't think I would need to reflash with step 1. I got the unlock code from Verizon and after I installed the net10 sim and entered the code it said "unlock successful." I've tried it both with the phone turned on like normal and hold M+power and selected AP Fastboot and neither seems to work
*update* I reinstalled the drivers and the flash was successful. I copied over build.prop into the system folder (overwrote the original) and now I'm stuck with no signal. Added the APN exactly as it is in my wife's phone (which is active on net10) and nothing. Where should I go from here?
Scan for the network. Is the SIM card slot unlocked?
Sent from my DROID3 using xda app-developers app
MrObvious said:
Scan for the network. Is the SIM card slot unlocked?
Sent from my DROID3 using xda app-developers app
Click to expand...
Click to collapse
SIM is unlocked. When I search for networks, it finds ATT 2G and 3G and Tmobile 2G but won't connect to any of them. I'm reading through the 48 pages of the other thread looking for info. I'm thinking of trying the XT883 stuff outlined on page 18
tnactim said:
SIM is unlocked. When I search for networks, it finds ATT 2G and 3G and Tmobile 2G but won't connect to any of them. I'm reading through the 48 pages of the other thread looking for info. I'm thinking of trying the XT883 stuff outlined on page 18
Click to expand...
Click to collapse
What is your build.prop? Can you post some screenshots?
tnactim said:
SIM is unlocked. When I search for networks, it finds ATT 2G and 3G and Tmobile 2G but won't connect to any of them. I'm reading through the 48 pages of the other thread looking for info. I'm thinking of trying the XT883 stuff outlined on page 18
Click to expand...
Click to collapse
You HAVE to use the XT883 radio and build.prop, the stock XT862 radio will not work on US GSM networks, Verizon had blocks put in the radio firmware to prevent it from being used on competing networks (such as AT&T). I use the D3 on Straight Talk with an AT&T compat sim, if you need help with the XT883 stuff, let me know.
MrObvious said:
What is your build.prop? Can you post some screenshots?
Click to expand...
Click to collapse
I first tried the build.prop from the guide, then the RWALEY v3 found here. What would you like screen shots of?
Skreelink said:
You HAVE to use the XT883 radio and build.prop, the stock XT862 radio will not work on US GSM networks, Verizon had blocks put in the radio firmware to prevent it from being used on competing networks (such as AT&T). I use the D3 on Straight Talk with an AT&T compat sim, if you need help with the XT883 stuff, let me know.
Click to expand...
Click to collapse
I'm working on downloading the files now. At 50k/sec it's gonna take a while
tnactim said:
I first tried the build.prop from the guide, then the RWALEY v3 found here. What would you like screen shots of?
Click to expand...
Click to collapse
Also, is the SIM already activated? Else it will NOT be accepted onto the network (it'll show signal strength under 'status' but no bars) it only shows signal bars if registered on the network. Since it 'sees' AT&T and T-Mobile (when you scan networks) I do not think it's a phone/radio problem.
Skreelink said:
Also, is the SIM already activated? Else it will NOT be accepted onto the network (it'll show signal strength under 'status' but no bars) it only shows signal bars if registered on the network. Since it 'sees' AT&T and T-Mobile (when you scan networks) I do not think it's a phone/radio problem.
Click to expand...
Click to collapse
Borrowed my wife's active SIM and everything works. Currently -81dBm. I hadn't activated mine yet because I didn't want to port my number and be without a phone if this didn't work
tnactim said:
Borrowed my wife's active SIM and everything works. Currently -81dBm. I hadn't activated mine yet because I didn't want to port my number and be without a phone if this didn't work
Click to expand...
Click to collapse
Awesome, so when you decide to activate your sim, it should work fine! Good to hear, also I suggest (if you followed the instructions for data) remove the 'proxy' field. It actually blocks a few apps and whatnot and try to keep data usage around 1~1.5GBs a month. Else you'll get throttled or possibly cut off.
Skreelink said:
Awesome, so when you decide to activate your sim, it should work fine! Good to hear, also I suggest (if you followed the instructions for data) remove the 'proxy' field. It actually blocks a few apps and whatnot and try to keep data usage around 1~1.5GBs a month. Else you'll get throttled or possibly cut off.
Click to expand...
Click to collapse
The APN I used for her (and now me) I actually had to piece together from three different ones I found. I don't know why net10 would change what they're telling people to use, but until I set it up like this, it wouldn't send or receive MMS. The current ATT APN on their website doesn't work at all for me. This is what I ended up with that works great
Name: net10
APN: wap.tracfone
Proxy: NA
Port :80
MMSC: mmsc.cingular.com (lead by http but new members can't post that)
MMS Proxy: 66.209.11.32
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: PAP
APN Type: default,mms,supl

T-Mobile Moto X Connection issues.

I just got my new T-mobile Moto X yesterday, got it activated and it works great at home. But often when I am out and about it will say I have 4g (HSPA+), but the internet will not be working. I was curious if maybe I just have bad APN settings? Any suggestions would be great! Thanks!
Edit: Does unlocking the bootloader invalidate my motocare package? I've tried looking a bit and I'd like to unlock it, but not if it renders motocare useless.
AMDnoob said:
I just got my new T-mobile Moto X yesterday, got it activated and it works great at home. But often when I am out and about it will say I have 4g (HSPA+), but the internet will not be working. I was curious if maybe I just have bad APN settings? Any suggestions would be great! Thanks!
Edit: Does unlocking the bootloader invalidate my motocare package? I've tried looking a bit and I'd like to unlock it, but not if it renders motocare useless.
Click to expand...
Click to collapse
Well first thing first, Did you set up the APN settings? Even if it shows like it has internet you still have to select the correct APN.
Also obvious but... the Tmobile SIM still needs to be activated lol otherwise factory reset that mother... Give a thanks why don't ya
drago10029 said:
Well first thing first, Did you set up the APN settings? Even if it shows like it has internet you still have to select the correct APN.
Also obvious but... the Tmobile SIM still needs to be activated lol otherwise factory reset that mother... Give a thanks why don't ya
Click to expand...
Click to collapse
The T-mobile sim is activated, and I am just using the stock APN setup the phone came with. The phone seems to do pretty good, but it just shows a connection sometimes when it doesn't seem to have one. Do you have a link to some T-mobile APN setting for this phone?
AMDnoob said:
The T-mobile sim is activated, and I am just using the stock APN setup the phone came with. The phone seems to do pretty good, but it just shows a connection sometimes when it doesn't seem to have one. Do you have a link to some T-mobile APN setting for this phone?
Click to expand...
Click to collapse
I'm using tmobile as well sir. The default APN settings are fine. MY question is did you actually physically select the T-mobile US LTE APN setting. You HAVE TO CLICK ON IT even if the status bar shows you're connected. And if you still need the APN just google. APN settings are everywhere!
after thoughts: if you have a sim you cut your self, don't matter if you're a surgeon, you may run into issues.
also like I said consider a factory reset or clearing your cache settings.

One (M7) doesn't find 4G

My stock One won't find 4G, even when it's right next to my wife's One that's connected to 4G. I've even tried changing the preferred network to LTE only through the 4636 menu and it still doesn't find 4G, or even act like it's attempting to find it.
I haven't tried a factory reset yet, as I was hoping for a better solution first. Any help would be greatly appreciated (not that I have 4G at home yet, or even decent 3G for that matter)
tatonka_hero said:
My stock One won't find 4G, even when it's right next to my wife's One that's connected to 4G. I've even tried changing the preferred network to LTE only through the 4636 menu and it still doesn't find 4G, or even act like it's attempting to find it.
I haven't tried a factory reset yet, as I was hoping for a better solution first. Any help would be greatly appreciated (not that I have 4G at home yet, or even decent 3G for that matter)
Click to expand...
Click to collapse
What's your carrier and have you checked if the frequencies matched?
StormyNight said:
What's your carrier and have you checked if the frequencies matched?
Click to expand...
Click to collapse
carrier is Sprint, so the frequencies should certainly match.
I'm on the most recent update(5.03.651.3), with PRL 55019 if that makes a difference.
tatonka_hero said:
I'm on the most recent update(5.03.651.3), with PRL 55019 if that makes a difference.
Click to expand...
Click to collapse
Try going into *#*#4636#*#* and changing the setting to LTE only. That might help. Otherwise I don't know :/.. something might be wrong with your APN settings? Though I doubt it.
StormyNight said:
Try going into *#*#4636#*#* and changing the setting to LTE only. That might help. Otherwise I don't know :/.. something might be wrong with your APN settings? Though I doubt it.
Click to expand...
Click to collapse
I have tried that, and it doesn't find 4G at all. Doesn't really seem like it's even looking for it.
tatonka_hero said:
I have tried that, and it doesn't find 4G at all. Doesn't really seem like it's even looking for it.
Click to expand...
Click to collapse
Have you checked your APN settings? Try upgrading your radio, and different apn settings. Other than that, Idk.
StormyNight said:
Have you checked your APN settings? Try upgrading your radio, and different apn settings. Other than that, Idk.
Click to expand...
Click to collapse
The apn settings option is greyed out, can't do anything with it
tatonka_hero said:
The apn settings option is greyed out, can't do anything with it
Click to expand...
Click to collapse
install an app called APN Shortcut, then you can access apn's
also you can try ##72786#, to reset your network to defaults.
My phone won't connect to LTE since the last update pushed to it. When it do it's a very weak signal and won't open anything and switch to 3G. Never had an issue connecting till i updated so i think the latest radio just suck at 4G which is not a good thing as it wasn't too great to begin with when i first got it.
Sent from my SPH-L900 using XDA Free mobile app
tatonka_hero said:
My stock One won't find 4G, even when it's right next to my wife's One that's connected to 4G. I've even tried changing the preferred network to LTE only through the 4636 menu and it still doesn't find 4G, or even act like it's attempting to find it.
I haven't tried a factory reset yet, as I was hoping for a better solution first. Any help would be greatly appreciated (not that I have 4G at home yet, or even decent 3G for that matter)
Click to expand...
Click to collapse
Check the uicc id (the id of the SIM card) on the phone and see if it matches what sprint has listed for it on their website. If it doesn't match, that's the problem and you'll have to call sprint and have them change it to what your phone is. Hopefully that is all that's wrong. Good luck. [emoji106]
trcurren said:
Check the uicc id (the id of the SIM card) on the phone and see if it matches what sprint has listed for it on their website. If it doesn't match, that's the problem and you'll have to call sprint and have them change it to what your phone is. Hopefully that is all that's wrong. Good luck. [emoji106]
Click to expand...
Click to collapse
that makes sense. However, how do I check it on sprint's website?
Go to activate a device on the sprint website and pretend like your going to swap your phone. Select the phone with the problem and then on the next page it will list your id for that phone.
trcurren said:
Go to activate a device on the sprint website and pretend like your going to swap your phone. Select the phone with the problem and then on the next page it will list your id for that phone.
Click to expand...
Click to collapse
Awesome, it was definitely wrong, and I got them to change it. Hopefully that fixes the problem. Not that I'll be able to test it until Friday since the network in my area SUCKS lol. Thanks for your help!
Could someone link me to the thread which has the latest radios? I'm having this same issue and can only find M8 radios (I'm M7).
neijia said:
Could someone link me to the thread which has the latest radios? I'm having this same issue and can only find M8 radios (I'm M7).
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2406330

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