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Hi guys!
I'm so disappointed with my S-pen on my Note!
I mostly bought it for the big screen(movies, youtube), and browsing. Both of these tasks are clearly awesome with it, but I never thought that the pen will be such a letdown.
All those youtube draw videos are fake, as it is impossible to use the pen properly. The actual line I draw is always misaligned a couple of milimeters to the top from the tip of the pen the way I hold it.
I realised I have to hold it in a certain way to draw where I want to which is not the way it should work!
It defeats the purpose of note-taking, e.g. using a ruler for straight lines or drawing with it, as the only time I don't move my wrist around is when I write.
The application found on the market(touchscreentune) to calibrate the pen requires root permissions, and I think it only works again for only one certain wrist position.
Now with all these above I can't see any use of the pen, so please tell me :
- do you have the same problem, or is it just me?
Hi,
Strange. For me its working absolutely fine and great. I just tried it again in S-Memo application and its working as it should.
I am currently on XXLQ2 rom and it was working fine also on XXLA6. Everything stock and never rooted.
Seems like your sreen calibration is wrong and I don't know what you can do yourself to fix it, sorry.
Soniboy84 said:
Now with all these above I can't see any use of the pen, so please tell me :
- do you have the same problem, or is it just me?
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Click to collapse
Mine works just fine.
Thanks a lot guys!
I have XXLPT ICS as well, never rooted or tempered with. Does it work for you perfectly fine when try to write with your pen from above? If yes, then it might be a screen issue for me and I need to replace it with warranty
If you root your phone you can install a tool to adjust calibration on the pen. Not all wacom digitizers or pens are exactly equal. Its odd that there is no calibration tool in stock GB or ICS ROMs.
Apps is called TouchScreenTune. Its a trial and seems to work well, but you have to buy to keep the settings. Its a $5 paypal donation.
Starting a new thread since I could not find any existing thread on this and it is quite surprising since this is a widespread issue and for the same reason Samsung service here in Melbourne even refused to acknowledge this is an issue! There logic seemingly being if the issue is present in the demo unit in the store as well, it is not an issue! Vodafone has also refused to honor the warranty, even though it is in the first month of my contract and they should be replacing the handset and dealing with Samsung, and have instead told me to provide them with an acknowledgement from Samsung stating it is an issue! Talk about deadlocks!
Now coming to the issue, I have found out that there are sensitivity issues when using the S-Pen on the bottom right and left corners of the screen. There are issue on the top part of the screen as well but they arent as serious. I would also request you to check the same on your device and report back if you are also facing the same.
To check, first get into diagnostics mode by dialing *#0*# and then go to the S-Pen tab.
1. As you can see in the video, the bottom right and left corners have definite and serious issues with S-Pen sensitivity. I found this out, and it is also a use case and one of the major reasons that I went for Galaxy Note 5, while taking a screen grab from the middle of the screen right until the bottom right corner. I just could not do it. As soon as the S Pen reaches near the corner, the sensitivity issue makes sure that input isn't recognized. Not only this, even when it manages to identify the touch, the tracking is random with the S-Pen having a mind of its own.
2. The second issue is while drawing on the top part of the screen with the S-Pen but this one is not as serious as the first one. You can see in the video that S-Pen loses sensitivity in one particular area of the screen. This is easily corrected though, by pressing the S-Pen harder on the screen.
This is apart from the lag and slowness issues that rear their ugly head every once in a while and in a phone which runs an Octa Core CPU with a whopping 4GB of RAM. This is my first Samsung in a long long time and it has left me disappointed again exactly like it did in the past whenever I bought a Samsung phone. To me the level of polish of the hardware on a device costing as much as this is simply not acceptable. What are your thought? Please report in this thread if you are facing the same issue as I am with the S-Pen.
https://www.youtube.com/watch?v=XN41nE1lWGI
I have multiple stand-alone S Pens and don't experience what you're describing with them or the one included with the device.
BarryH_GEG said:
I have multiple stand-alone S Pens and don't experience what you're describing with them or the one included with the device.
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Strange because I could replicate it on all the demo devices in the store. That is their reasoning for refusing the warranty as well.
I'll say this, the included pen is more responsive on the display than pens that are pre-Note 5 so something in the pen and/or display has changed.
Does it mean mine has a problem then? I am wondering if anyone else can also confirm the same?
I can confirm the bottom left and right corner of my note 5 behave just like OP's does... but wouldn't have found out if he didn't mention it
alexcarterkarsus said:
I can confirm the bottom left and right corner of my note 5 behave just like OP's does... but wouldn't have found out if he didn't mention it
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Thanks Alex. I found the issue because I could not take a screenshot which finished near the bottom corner of the screen. Now smart select is a headline feature of the phone and this hadrware oversight to be is just not acceptable. The Samsung service would not acknowledge it as an issue let alone do something about it. May be it is only on the first batch of phone. Who knows?
I checked my phone (SM-N9208 TW, mfg: will add later) and the bottom corners have poor tracking with the hover point flying off the screen when held above.
Overall this issue shouldn't affect the usability of the phone if you rarely use these areas since it's still possible though difficult to use the s-pen there.
Edit: I re-tested with my phone flat and s-pen vertical*. The s-pen can be used on the very bottom corners with precise movements, so I don't think will affect usability for most people most of the time.
*Having the s-pen on an angle can affect the tracking significantly as seen in your video. I think the only solution would be to modify the s-pen to track at the very tip. This would probably make the tip non-replaceable and/or more complex and expensive. If someone has time, try using the s-pen without a tip and see if/how it tracks.
Update: I tested a SM-N920W8 in store and it had the same corner issue.
I complained to Vodafone again and they decided to take the phone back. Back to trusty properly working iPhone 6s Plus 64GB. My last Samsung device no matter what the specs. I wouldn't be interested in one even if it will have a gazillion core CPU and few petabytes of RAM.
I have the same issue. Can anyone else, note 5 users confirm about this issue. (Bottom right hover issue)
I dont't face that problem
Edit: here is a screenshot
https://drive.google.com/file/d/0B5LZ1p_SFZ3faTFJNzBzZGlnbzA/view?usp=docslist_api
Mine does it a little bit.
It still passes the test so I believe it's within spec. I honestly don't see it being a warranty issue.
Sent from my SM-N920T using Tapatalk
Sometimes, it is the Cover magnet.
Sometimes, it is the Cover magnet. . Try to remove you phone from it and try the s pen in the touch area in question. It worked for me with in a leather flip cover. The same for the s note stopping error message.
same here
SM-N920C cihazımdan Tapatalk kullanılarak gönderildi
if you have magnetic casing will get such problems ....
or fake s-pen need to replace with original or better fake quality
My stylus is overly sensitive; so much that I can't write properly. All text is in continuation even when I lift the stylus off for whitespace. I even followed the article on adjusting the sensitivity of the S Pen by removing the click-button cover and adjusting the Potentiometer. However, the note 4 s pen is entierly different as it doesn't have any Potentiometer under the click button. Link to article:
http://forum.xda-developers.com/showthread.php?t=2191333
What annoys me most is that I never had this issue before I flew overseas last month. I started experiencing this issue after I came back and it has rendered my s pen useless. Has anyone found a way to adjust Potentiometer on the new S spen yet (it might be located under top cap but i'm not sure how to open it).
espionage said:
My stylus is overly sensitive; so much that I can't write properly. All text is in continuation even when I lift the stylus off for whitespace. I even followed the article on adjusting the sensitivity of the S Pen by removing the click-button cover and adjusting the Potentiometer. However, the note 4 s pen is entierly different as it doesn't have any Potentiometer under the click button. Link to article:
http://forum.xda-developers.com/showthread.php?t=2191333
What annoys me most is that I never had this issue before I flew overseas last month. I started experiencing this issue after I came back and it has rendered my s pen useless. Has anyone found a way to adjust Potentiometer on the new S spen yet (it might be located under top cap but i'm not sure how to open it).
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I am having this same problem. Did you ever find a fix for it? Thank you!
Yes confirmation of problem
I found the same problem. If you try to draw a square in the S pen test mode you cannot draw a square in the bottom left or right corner. The square will turn into some kind of strange wiggle shape.
I live in Malaysia and went to the official Samsung head office service center and they confirmed this is a problem with all Note 5 models and the lady showed me her own personal Note 5 which had the same problem (actually worse than mine).
The service technicians said they do not know the reason for this problem. But as an electrical engineer I suspect there is some sensors in those areas which cause interference with the S Pen.
Anyone else experiencing spen glitchy behavior? Example I'll be hovering the pen over the screen and it'll scroll or select things without me touching the screen and sometimes it won't register the spen touching the screen when I actually try to scroll, or I'll use the square app at work and when my clients need to sign the screen it'll register the pen before even touching the screen. I really like the spen feature but at this point it's too unreliable to even use, is this normal behavior? My wife's note 8 exhibits the same behavior. Tmo note 8 and we both factory restored before setting up and did clean install no transfer data crap.
do you have a screen protector ?
No not me works great and I use my Spen everyday.
L1N3B3CK said:
do you have a screen protector ?
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Click to collapse
No I do not, my finger touches are fine, it's only when I use the spen does it act glitchy, do you think it's defective?
No issues with mine on Verizon, with a screen protector.
Shuthefrontdoor said:
Anyone else experiencing spen glitchy behavior? Example I'll be hovering the pen over the screen and it'll scroll or select things without me touching the screen and sometimes it won't register the spen touching the screen when I actually try to scroll, or I'll use the square app at work and when my clients need to sign the screen it'll register the pen before even touching the screen. I really like the spen feature but at this point it's too unreliable to even use, is this normal behavior? My wife's note 8 exhibits the same behavior. Tmo note 8 and we both factory restored before setting up and did clean install no transfer data crap.
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Click to collapse
Are you using a case with a magnetic kick stand?
My guess is yes.. can't use that with the Note's digitizer as the S-pen tech is magnetic based
If this is not the case (pun intended) then you probably have a faulty S-pen or Digitizer
L1N3B3CK said:
do you have a screen protector ?
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Click to collapse
ingenious247 said:
Are you using a case with a magnetic kick stand?
My guess is yes.. can't use that with the Note's digitizer as the S-pen tech is magnetic based
If this is not the case (pun intended) then you probably have a faulty S-pen or Digitizer
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Click to collapse
No just a regular super slim case, it's so annyoing as it only exhibits the problem sometimes not always , I guess I'll have to take it back
You're not using a magnetic car mount either, right?
Sent from my SM-N950U using Tapatalk
L1N3B3CK said:
do you have a screen protector ?
Click to expand...
Click to collapse
ingenious247 said:
Are you using a case with a magnetic kick stand?
My guess is yes.. can't use that with the Note's digitizer as the S-pen tech is magnetic based
If this is not the case (pun intended) then you probably have a faulty S-pen or Digitizer
Click to expand...
Click to collapse
ingenious247 said:
You're not using a magnetic car mount either, right?
Sent from my SM-N950U using Tapatalk
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Click to collapse
I do in the car but I noticed this issue immediately after first spen use and I didn't have a magnetic car mount yet, so I don't think they are related and I don't use the spen when I'm in the car
Some of the Same
I also absolutely love the S Pen and I've had the note line for years. This time around with the Note 8 I'm experiencing a weird glitch that's happening with Google products ie Google Chrome Google app Google Maps. Especially when I use the Google app to read different articles. When I open the articles it will literally freeze and not recognize any touch. However if I open that article with my finger and scrolled just a little bit with my finger then I don't suffer the same problem but if I initiate scrolling with the S Pen it freezes every time. This is really frustrating to the point where I have to force close the app to get it to respond at all.... Google and Samsung please figure this out!!!! It really is maddening!!!
At least Spen works with no issue on my phone. I use it pretty often for making notes and also I found it faster and convenient to write in chat messages..
Try changing the nib. I had similar problems which seem to have gone after a nib change, maybe coincidental.
No problem on mine at all. See if you can borrow spen from somebody and test with different pen maybe? Also I would reset the phone and test again, before sending it back.
I exchanged the phone and so far it's been good, fingers crossed
Are you maybe triggering some of the events and tools that the S-pen does without touching the screen? One place this first "caught" me off guard was reading email. When you hover just of the screen it gives you choices and can do actions. There are also scroll choices in Chrome that fire up by hovering.
Just to make sure, I suggest watching
.
If it isn't behaving like in the video and you know you aren't triggering hover events, then I would definitely get it replaced.
I can't understand why third party case makers continue making cases with magnets in them for our Note series. It usually causes issues with the S-Pen. Like, a foldable stand can just be designed to "click" in place when not in use. You don't need a magnet for that. And for the wallet type cases they can just use velcro or something to clip it back into place without a magnet.
Any update? I also sent my phone in for repair of a similar issue and when I got it back, it seems like nothing was fixed. Samsung wrote that they "replaced cosmetic" whatever that means?
I had a similar issue with my note 7, as the recall started and I refused to surrender my note7, claiming warranty was not an option, I bought a spen, and, that solved it, to this day works fine, in this case with a note 8, you must go and claim warranty or, try with some one else's spen to sort the problem out
Thanks for the reply. Unfortunately in my case it seems like the s pen is not the issue. I've gone into a Best Buy and used their pen and I still encounter the same issue :/
DrIzzLe85 said:
I also absolutely love the S Pen and I've had the note line for years. This time around with the Note 8 I'm experiencing a weird glitch that's happening with Google products ie Google Chrome Google app Google Maps. Especially when I use the Google app to read different articles. When I open the articles it will literally freeze and not recognize any touch. However if I open that article with my finger and scrolled just a little bit with my finger then I don't suffer the same problem but if I initiate scrolling with the S Pen it freezes every time. This is really frustrating to the point where I have to force close the app to get it to respond at all.... Google and Samsung please figure this out!!!! It really is maddening!!!
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Click to collapse
I had the same problem when searching with Google and the result was shown in Chrome. Using the SPen and the site hang. Using my finger no problem. I then changed from Samsung Internet Browser to Chrome as default browser. The problem was gone.
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
gilbnx said:
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
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Click to collapse
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
sparky2029 said:
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
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Click to collapse
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Also, have you gotten the FP reader update yet? I know unlocked AT&T models got it last night. Definitely helps.
mine working fine stock screen protector all updates done. received @6 March and its exynos indian variant S10+ G975F
Sent from my SM-G975F
Working fine here. Have exynos version. It initially didn't work for one of my thumb. I deleted it and again register it using every angle. Its working fine after that. Maybe Samsung released it too early without testing much.
Sent from my SM-G973F using Tapatalk
Received my galaxy s10 on March 6th. I was super excited but my excitement fizzled down after testing fingerprint scanner. That thing just would not work. It worked like 20 percent of the time. Some times I would try 5 times in a row and it would fall all the time. I had registered two thumbs twice but that didn't help. I went through a lot of threads on XDA and other forums and gathered all the suggestions. Figured out some of the things that worked for me.
Here is what you need to do to make it at least 80-90 percent reliable.
1. Upgrade to ASBA version of the firmware. I am not sure which region you are from but Samsung just released a firmware update which was about 440 MB. This should already help a ton.
2. After you upgrade, go to settings and search for "touch sensitivity". Go to the setting and turn it on. This will increase touch sensitivity of the display. It may use a bit more battery but I have not noticed any difference.
3. Now remove all your fingerprints. Click add finger. This time, when scanning finger do following.
A. Start with the middle of your thumb. Not the edge of the thumb. The part that is about half cm inside. Press that portion and don't do much of a sideway motion till you reach about 80 percent. Now use the edge of the thumb and try to move the edge a bit to reach 100 percent.
B. Add the same finger again. This time start with edge and try to get to 80 percent without much motion. Then use middle of thumb to reach 100 percent.
C. Do the same for other thumb. Also don't register your thumb in vertical position. Just register the way you would hold a phone and try to scan your thumb. Close to horizontal may be at 5-10 degree.
You may be required to press a bit hard while registering your finger but this is not needed to unlock the phone.
3. Now turn off the screen and try to unlock the device without turning on the screen. I know it is a bit hard. Just go with the feeling and press gently with middle of the thumb where you think the scanner is. Note that this is not capacitive scanner that you just touch and done. Put your thumb with a gentle press and leave it there for may be 1 second.
4. Screen should come on and phone should unlock. If it didn't work then turn off the screen and then tap it once to start always on display. This will show you the scanner on screen. Just gently press and hold for 1 second.
I have noticed that the scanner does not work when the finger is super dry. But I think after the update it has gotten better. I had initiated a return for this device and was planning to just get an iPhone. But after the upgrade I decided to keep it and trade in my galaxy note 8.
This is really worrying me. I don't want the gimmick / novelty instead of reliability
Mine is perfect. Installed the update and removed the screen protector it came with and fitted an aftermarket one my local phone shop sold. I get a failed attempt maybe 2 times a day because I haven't had my finger on the right spot
Initially I had the same issue , things I have done which resolved the issue
1 Most important, update the software version. Recent version has fingerprint issue fix.
2 Enable touch sensitivity from settings
3 Add same finger twice , i prefer to add my thumb finger in horizontal position same way you hold your phone
The only trick people miss out is they do not cover the entire sensor while unlocking...just a small adjustment and the fps is as fast and reliable as any in the market.
I initially had his problem trying with part of the sensor covered and i thought it was horrible.
Infact if you cover the sensor wholly you dont need the touch sensitivity turned on as well. I have it mine switched off.
---------- Post added at 05:57 AM ---------- Previous post was at 05:54 AM ----------
Another tip that worked for me is...while registering the fingerprint, hold the phone as you would while you unlock the device and scan the same position of the finger with minimal movement until it flashes 80%.
rtarv321 said:
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
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I took that crappy screen protector off the second it came out of the box. Only had it 24 hours and it's working so far, but time will tell...
Fingerprint sensor gone
Hi, I'm new here
After I restore factory default of my S10, because it was consuming battery too fast, the fingerprint sensor stop work.
At the samsung's members app I did the interactive check of the sensor and said it is ok.
The phone and apps are update.
I try everything to restore the sensor but had no success. Does anybody knows what could be, and if it is a software problem and how to restore?
Thank you
Hello everyone,
I would like to know if anyone experience any issues while using their S pen? At times I would use my S pen to crop a picture but I noticed it would still move even if the S pen does not touch the screen it's hoovering over , also if I write a Note on my screen it will trail (if that makes sense). I tried syncing it again which fixes those issues but it seems like a temporary fix.
Do you have a magnet close by the phone? It interferes with the spen tracking
n1Bb135 said:
Do you have a magnet close by the phone? It interferes with the spen tracking
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Click to collapse
Thanks for your response and no I do not have any magnet close by the phone.