Sensors not working - Xperia Z3 Compact Q&A, Help & Troubleshooting

After using the flashtool to update my z3c the sensors are not working. These include ambient light sensor, gyroscope and some others. Is it possible for an update like this to break the sensors or is it more likely a hardware issue?

unlikely..
my guess is you had a hw issue and you happened to notice after flashing.
if you flash another ftf, by wiping everything, and it is still not working, just take it to the service. or even better, try a restore with pc companion before going to sony.

Related

Is there anyway to test hardware functions?

I remember (but not for sure) a settings page that gave you the ability to test different sensors and what-not. the reason for my question is because when i make a call the proximity sensor doesnt work, and i wanna know is it because of the rom or anything software related, or is it the sensor itself, since i recently had repair done on the screen.
thanks.
Nobody knows? i got a 30-day warrenty, so if my proximity sensor really isnt working i need to know soon.
I've used an app previously that would display raw readouts from the various sensors in the device, including the proximity and ambient light sensors. Stand by while I try to find what app that was...
In the meantime, you can at least verify that half of the sensor is working by looking at the screen through a digital camera or other phone's camera. The proximity sensors works off of a flashing IR LED that you should be able to see through a digital imaging sensor. The sensor is located to the left and below the speaker.
Also, I believe the application I was using is called "Elixir", and is free on the Market.
Thanks man, great app. everything is working ok now.

Calibrate accelerometer and/or gyroscope

Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems

Nexus 6, all sensors are not working

Recently I noticed that, while on call, my phones screen not turning off and on, my screen does'nt adjust the brightness levels automatically, my camera app is so slow to start, so I downloaded sensor apps to check sensors, i was shocked to see, none of the sensors are working in that app. Things like gyroscope, gravity, magnet, light, proximity. Nothing is reflected in the app.. What is happening? And how do i get them to be working?
i was running pure nexus rom, then i flashed beanstalk, but failed to install as phone goes in bootloop, so i flashed back pure nexus and realised, none of the sensor is working, i tried everything...flashed to stock several times, but failed to get sensors work again.
anyone else getting the same problem ?
Please guys help me out to get my phones sensors to work again.
Did you use only one app or several? It may be an issue with kernel, maybe a clean flash can solve problem?(if you did not already)
Btw i checked "sensor test" app and it seems everything is working with brand and model name is sensors. I have stock ROM(marshmallow) with hellscore kernel.
Clean flash another ROM. If that doesn't work, backup your data and fastboot flash a factory image to return to absolute bone stock. If it's still not working it's a hardware issue and hopefully you can RMA if within the warranty period.
I gave my nexus 6 to moto service.... They saying.... Display n touch need to replace in order to work sensors..... I can't understand how display n touch linked with sensors....????
Sent from my Nexus 6P using Tapatalk

Note8 Sensors error - Any of you faced with?

I have Note8. It has a very strange sensors error, as below:
- All sensors, from proximity sensor, light sensor, to GPS, iris scanner, and all the other sensors do not work at all.
- In the app like Phone INFO Samsung, CPU-Z or AIDA64, in the Sensors section, all sensors do not work.
- The Auto Brightness function does not work (due to the light sensor), the brightness of the AOD screen is also not adjustable.
- When making a phone call and move the phone close to the ear, the screen does not turn off due to proximity sensor.
- Auto Rotation function is not working (due to rotation sensor).
- Google Maps shows inaccurate location. Other apps that rely on GPS (such as the speedometer app) are completely not working.
- The iris scanner function does not work either.
It was about two weeks ago. I've Wiped the cache, restart the phone but does not make sense.
Yesterday it suddenly returned to normal, I don't know why.
But today - while I'm typing this post - all sensors suddenly do not work again.
Any idea about the error and how to fix it?
Thank you guys
Best advice I can think of is to factory reset and see if that alleviates the problem.
If you did not do anything firmware-related, or you did not drop or submeged your device, the best you can do is to make a warranty claim, pure and simple, if you have no way to make such claim, well, next time you should consider getting a device from an official source
I've read other users have had same problem. Ones I read said it was motherboard issue had to have sammy replace it.
Thank you guys
There is also built-in sensor test. Open dialer and dial *#0*#
I noticed a problem when I was playing Asphalt (racing game on me Note 8). I am unable to use the Tilt controls to move the scar.
Testing out the Sensors using *#0*# at the dialer revealed that all the SENSORS was faulty.
I reset the whole phone just now. The issue is still there with the sensor. As expected Auto rotation doesn't work.
Running the latest version 8.0.
I recently changed my motherboard (under warranty) 3 months back cos something was faulty. Seems it may be another motherboard issue.
Anyone else in this thread solved the issue?
Hey everyone I'm facing the same problem. All sensors stoped working but they were working before on 7.1.1 and i updated my device to oreo and realized all sensors stoped
Then i got another updated for about 900mb i thought maybe this update will fix them and also that update said tha after updating the user cannot downgrade to nougat but after updating the problem still exsist. Please if anyone can help i also try to flash same oreo firmware with odin but doesn't fixed the sensors

Sensors not working: acceleration, light, near sensor and NFC

Hello,
I have tried using SailFish OS on my device but switched back to Android but right now a lot of sensors are not working anymore.
Tried serveral things like flashing the sony rom with Emma and after booting into android, locking the bootloader againt and update it all the way.
Things that do work: fingerprint, gps, data, wifi.
Is this a hardware defect somehow?
Thanks in advance.

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