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I decided to return my phone. However, I unlocked the bootloader and have since updated to 4.4.2. I am little hesitant flashing 4.4 back, and the new firmware is not available on their website yet.
Ideally, I want to return the phone to the state I received it in, locked bootloader, stock recovery, etc.
What are my options?
Thank you.
Edit: Posted in the wrong section. Will someone please move to Q/A?
Badal
badalj said:
I decided to return my phone. However, I unlocked the bootloader and have since updated to 4.4.2. I am little hesitant flashing 4.4 back, and the new firmware is not available on their website yet.
Ideally, I want to return the phone to the state I received it in, locked bootloader, stock recovery, etc.
What are my options?
Thank you.
Edit: Posted in the wrong section. Will someone please move to Q/A?
Badal
Click to expand...
Click to collapse
I would just do a device reset and send it back how it is. Wrong software, bricked, whatever.
badalj said:
I decided to return my phone. However, I unlocked the bootloader and have since updated to 4.4.2. I am little hesitant flashing 4.4 back, and the new firmware is not available on their website yet.
Ideally, I want to return the phone to the state I received it in, locked bootloader, stock recovery, etc.
What are my options?
Thank you.
Edit: Posted in the wrong section. Will someone please move to Q/A?
Badal
Click to expand...
Click to collapse
If you upgraded to 4.4.2 then you cannot downgrade to 4.4.
Mr. Orange 645 said:
If you upgraded to 4.4.2 then you cannot downgrade to 4.4.
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Click to collapse
I did not realize that. Thank you!
Can someone confirm that they have successfully done this? I would hate to brick a phone I want to return.
badalj said:
I did not realize that. Thank you!
Can someone confirm that they have successfully done this? I would hate to brick a phone I want to return.
Click to expand...
Click to collapse
Confirm that they have successfully done what?
Mr. Orange 645 said:
If you upgraded to 4.4.2 then you cannot downgrade to 4.4.
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Click to collapse
Even with an unlocked DE?
*EDIT* I did some reading. eFuse sounds pretty crappy.
This isn't a nexus guys. We have limits. Going backwards on an x can lead to a brick.
Sent from my Moto X cellular telephone...
---------- Post added at 04:51 AM ---------- Previous post was at 04:49 AM ----------
The dev edition works no differently than any other x with an unlocked bootloader. They are exactly the same. The dev keeps the warranty, the only difference.
Sent from my Moto X cellular telephone...
badalj said:
I did not realize that. Thank you!
Can someone confirm that they have successfully done this? I would hate to brick a phone I want to return.
Click to expand...
Click to collapse
Is this on Verizon? If so, just send it back. They don't care. They send them back to Motorola to be refurbished. Don't even think twice about it.
Cozume said:
Is this on Verizon? If so, just send it back. They don't care. They send them back to Motorola to be refurbished. Don't even think twice about it.
Click to expand...
Click to collapse
Thread title says DE... DE's don't return to Carrier, they go directly to Moto, so being on Verizon wouldn't make difference.
badalj,
Why are you returning? Is it because you've changed your mind and don't want the X? or are you trying to do a warranty exchange?
Check your bootloader version. If its not 30.B4, then you should be able to flash to the 4.4 DE rom on Moto's site. If you do have 30.B4, you are stuck. If you used a 4.4.2 OTA from T-Mobile, then I wouldn't worry about being on 4.4.2.
As far as relocking your boot loader, I don't think its needed. The warranty is not voided on DE phones. But more importantly, once you click ACCEPT and request the code, they have record you have the code, and assume you unlocked. (per the wording, if you accept and request the code, non-DE phones have immediately voided their warranty.)
KidJoe said:
But more importantly, once you click ACCEPT and request the code, they have record you have the code, and assume you unlocked. (per the wording, if you accept and request the code, non-DE phones have immediately voided their warranty.)
Click to expand...
Click to collapse
Actually they can tell if you used the code or not, once you use the code on your phone then it trips the eFuse and burns it up, there is no way to repair it either, rather smart on Qualcomm/Motos part
Hello everybody, I just got my Moto X and I have to say it is a lovely device better than I expected in terms of how it feels in the hand. Really compact device.
I have some questions:
1. My phone has 4.4.2 but OTA fails to update it to 4.4.3. Is there any software that I can use to update the phone?
2. Is there a flashtool software where I can flash different .ftf fies?
3. Root option for 4.4.3 available?
1. There are a few threads discussing the 4.4.3 OTA, and what condition your phone must be in to receive/install the OTA. For example -> [XT1053] 4.4.3 OTA Update Zip and Android™ 4.4.3, KitKat® Rolls Out to Moto Devices I'm sure if you READ it, you'll find information that will solve your issue. Or if you post details of your phone, carrier, any tweaks you've made to it, etc...
2. I do not believe so.
3. If you have an unlocked bootloader, you *can* Root 4.4.3. If you have a LOCKED bootloader, you *can not* root 4.4.3.
asilviug said:
Hello everybody, I just got my Moto X and I have to say it is a lovely device better than I expected in terms of how it feels in the hand. Really compact device.
I have some questions:
1. My phone has 4.4.2 but OTA fails to update it to 4.4.3. Is there any software that I can use to update the phone?
2. Is there a flashtool software where I can flash different .ftf fies?
3. Root option for 4.4.3 available?
Click to expand...
Click to collapse
Locked or unlocked bootloader? What carrier?
I have an unlocked Dev Ed Moto X running TMobile, and it accepted the 4.4.3 OTA update. I first had to revert entirely to stock 4.4.2, though.
varxx said:
Locked or unlocked bootloader? What carrier?
I have an unlocked Dev Ed Moto X running TMobile, and it accepted the 4.4.3 OTA update. I first had to revert entirely to stock 4.4.2, though.
Click to expand...
Click to collapse
My phone is branded with an AT&T logo on the back. Model number is xt1058 and I'm running stock 4.4.2
I don't know about the bootloader though, how can I verify that?
I would really like to update this to 4.4.3 and root it, although it's not that easy I see.
Any help would be highly appreciated. I'm even considering throwing in a bounty
asilviug said:
My phone is branded with an AT&T logo on the back. Model number is xt1058 and I'm running stock 4.4.2
I don't know about the bootloader though, how can I verify that?
I would really like to update this to 4.4.3 and root it, although it's not that easy I see.
Any help would be highly appreciated. I'm even considering throwing in a bounty
Click to expand...
Click to collapse
Ok... here we go...
4.4.3 is not out for the ATT XT1058 yet, so you can't update to it. You need to wait for ATT to start making it available.
ATT XT1058 has a locked bootloader, and Moto doesn't give out the bootloader unlock codes. Your only option to unlock the bootloader is *IF* (or maybe when) the Chinese WebSite/MiddelMan comes back to selling bootloader unlock codes. See -> http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
There is no option to root 4.4.3 when you have a locked bootloader.
If you want usable root on the X you need two parts 1. Root Exploit, and 2. An Exploit that allows for disabling Write Protection. There is now a Root Exploit for 4.4.2 with a locked bootloader, but there is not an exploit to disable write protection. This means if you'd root, then anytime you power your phone off/on, the changes, root, etc is lost. And Root style apps that need to write to /system and the like, CANT.
there is no root option for 4.4.3 with a locked bootloader
For more details see -> http://mark.cdmaforums.com/MotoX-Locked.html
KidJoe said:
Ok... here we go...
4.4.3 is not out for the ATT XT1058 yet, so you can't update to it. You need to wait for ATT to start making it available.
ATT XT1058 has a locked bootloader, and Moto doesn't give out the bootloader unlock codes. Your only option to unlock the bootloader is *IF* (or maybe when) the Chinese WebSite/MiddelMan comes back to selling bootloader unlock codes. See -> http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
There is no option to root 4.4.3 when you have a locked bootloader.
If you want usable root on the X you need two parts 1. Root Exploit, and 2. An Exploit that allows for disabling Write Protection. There is now a Root Exploit for 4.4.2 with a locked bootloader, but there is not an exploit to disable write protection. This means if you'd root, then anytime you power your phone off/on, the changes, root, etc is lost. And Root style apps that need to write to /system and the like, CANT.
there is no root option for 4.4.3 with a locked bootloader
For more details see -> http://mark.cdmaforums.com/MotoX-Locked.html
Click to expand...
Click to collapse
Thanks for the info fist of all. Not very good news but it is what it is.
I took a look at that link and apparently the newer models of Moto X are most likely to get an unlock code. My phone is from 2013 most probably but I don't know how to find out exactly. Can you advise on this matter as getting a code from that asian dude seems the next step for me.
asilviug said:
Thanks for the info fist of all. Not very good news but it is what it is.
I took a look at that link and apparently the newer models of Moto X are most likely to get an unlock code. My phone is from 2013 most probably but I don't know how to find out exactly. Can you advise on this matter as getting a code from that asian dude seems the next step for me.
Click to expand...
Click to collapse
There are several ways to find out your date code.. The easiest is to boot the phone in bootloader/fastboot mode, and select the option for Bar Codes. The date displayed there is the build date.
KidJoe said:
There are several ways to find out your date code.. The easiest is to boot the phone in bootloader/fastboot mode, and select the option for Bar Codes. The date displayed there is the build date.
Click to expand...
Click to collapse
Thanks, it appears that my phone is from August 2013. I will try to get a code. Before I do that just want to double check it with you.
Once I get the unlock code, I can root 4.4.2 that I'm currently running and also future updates released by AT&T/Motorola in the near future including the 4.4.3?
asilviug said:
Thanks, it appears that my phone is from August 2013. I will try to get a code. Before I do that just want to double check it with you.
Once I get the unlock code, I can root 4.4.2 that I'm currently running and also future updates released by AT&T/Motorola in the near future including the 4.4.3?
Click to expand...
Click to collapse
Correct. Once you unlock your bootloader (which is DESTRUCTIVE, so BACKUP EVERYTHING To Your PC, or Cloud, before you do the process), you will be able to root any android version by flashing a 3rd party recovery (like TWRP), booting to the 3rd party recovery and installing SuperSU.
For more info, see -> http://mark.cdmaforums.com/MotoX-Unlock1.htm
KidJoe said:
Correct. Once you unlock your bootloader (which is DESTRUCTIVE, so BACKUP EVERYTHING To Your PC, or Cloud, before you do the process), you will be able to root any android version by flashing a 3rd party recovery (like TWRP), booting to the 3rd party recovery and installing SuperSU.
For more info, see -> http://mark.cdmaforums.com/MotoX-Unlock1.htm
Click to expand...
Click to collapse
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible asking them politely?
asilviug said:
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible to ask them politely?
Click to expand...
Click to collapse
Zero chance. Sorry.
I mean...it's certainly possible to ask them politely, but they still won't give it to you....guaranteed.
I'm guessing you have a 2013 variant since the middleman couldn't help you?
samwathegreat said:
Zero chance. Sorry.
I mean...it's certainly possible to ask them politely, but they still won't give it to you....guaranteed.
I'm guessing you have a 2013 variant since the middleman couldn't help you?
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Click to collapse
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
asilviug said:
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
Click to expand...
Click to collapse
I'm not an AT&T customer, so I can't advise on contact info, but I can tell you that you will be wasting your time if you even try. The chance that they will give you the code is exactly 0% no matter how nicely you ask them.
You might consider selling your AT&T XT1058 and buying one that can be unlocked, such as the XT1053, or the XT1058 Roger's variant if unlocking the BL is that important to you.
Good Luck
asilviug said:
Unfortunately the Chinese middle man couldn't help me with the unlock code. What about contacting AT&T regarding the unlock code? Do you think it's possible asking them politely?
Click to expand...
Click to collapse
asilviug said:
Yes, a late 2013 model. He said that the database could become available again in the future...
If I want to contact AT&T, what would be the best way? Phone/email? I'm not an US citizen nor living in US.
Click to expand...
Click to collapse
You have zero chance getting a boot loader unlock code from Att or Moto.
And If you are not living in the USA, then you are likely not an ATT customer, so they won't even talk to you.
I have Moto X (2013), I want to know why my phone is still on 4.4.2 KitKat and not getting any newer updates? Others running 4.4.4 KitKat and about to get Android L, what's wrong with my phone? I have tried resetting my phone couple of times and tried Motorola Device Manager too but no luck. I don't know whether I have XT1049 or XT1058 because I got this phone from a friend, he just gave it away and I am not living in a country where I can get Motorola Support. I thought I had XT1049, I contacted Republic Wireless, they checked my IMEI number and told me that it's not their phone, I contacted Motorola's online support they told me by looking at the IMEI number it's XT1058 AT&T phone but when I connect my phone to my computer it says "XT1049 is connected to the computer" and in pictures "details" I can see that the picture is taken by XT1049, I am so confused. Kindly help, I want updates coming to my phone
Dee Singh said:
I have Moto X (2013), IMEI # 990002933335380, I want to know why my phone is still on 4.4.2 KitKat and not getting any newer updates? Others running 4.4.4 KitKat and about to get Android L, what's wrong with my phone? I have tried resetting my phone couple of times and tried Motorola Device Manager too but no luck. I don't know whether I have XT1049 or XT1058 because I got this phone from a friend, he just gave it away and I am not living in a country where I can get Motorola Support. I thought I had XT1049, I contacted Republic Wireless, they checked my IMEI number and told me that it's not their phone, I contacted Motorola's online support they told me by looking at the IMEI number it's XT1058 AT&T phone but when I connect my phone to my computer it says "XT1049 is connected to the computer" and in pictures "details" I can see that the picture is taken by XT1049, I am so confused. Kindly help, I want updates coming to my phone
Click to expand...
Click to collapse
Your device belongs with ACG Regional Carriers. It is currently at 4.4.2 only. You can see your model in the lower area of your back panel..
Check out moto site for your device. Your "System Version" in the screen shot is "161.44.38.ghost_row.ACGLTE.en.US". Check out...
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94927/p/30,6720,8696
lol u are lucky because we AT&T users updated to 4.4.4 and now stucked :::: cant root or unlock bootloader and sunshine is only working till 4.4.2 so be happy and unlock it root it and enjoy any custom rom
Thanks for the help
Now I know that I have "ACG Regional Services" phone, any idea about me getting updates in future or is there another easy option to get the 4.4.4 or 5.0.2 update?
Javajohn said:
lol u are lucky because we AT&T users updated to 4.4.4 and now stucked :::: cant root or unlock bootloader and sunshine is only working till 4.4.2 so be happy and unlock it root it and enjoy any custom rom
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Click to collapse
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way
Dee Singh said:
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way
Click to expand...
Click to collapse
here is the best thread for you to start
CLICK ME
Unlock your bootloader first theroot.ninja , rooting after that is easy, so is anything else you want to do with your phone.
Dee Singh said:
Now I know that I have "ACG Regional Services" phone, any idea about me getting updates in future or is there another easy option to get the 4.4.4 or 5.0.2 update?
Click to expand...
Click to collapse
OTA updates are really up to your carrier and/or Motorola. You will seen no updates, until THEY make them available.
When the bootloader is locked, you can only flash official roms (or parts like recovery) for your model/carrier, which are digitally signed by Motorola. Attempts to flash anything else, will fail.
Dee Singh said:
I really don't have any idea how to unlock and root or use any custom rom, I am afraid I will break my phone if I try, suggest anything else or tell me how to do it in an easiest way
Click to expand...
Click to collapse
As for unlocking the bootloader, and/or rooting.. see -> http://forum.xda-developers.com/mot...w-root-moto-x-confusion-t2826159/post54671918
Why would you want to unlocked the bootload? So you could flash either a totally custom rom, or a rom meant for another carrier/model 2013 X which might be newer. (like some ATT XT1058 users like to flash Rogers XT1058 rom to get rid of the ATT bloat).
I really know nothing about the "ACG Regional Carriers" variant of the Moto X. I'm not sure if it might be the same hardware as another variant, only with a different ROM flashed on it. So I don't know if its safe to flash another carrier's ROM on it. But with an unlocked bootloader, you can try 3rd party roms like CM11 or CM12.
Unlock the BL and flash custom ROMs
You may want to edit your post and remove your imei number. It can be hijacked and leave you with a non functioning device. (no calls or texts or data anyway.)
?
For anyone who might have bricked their device or just want to flash marshmallow on their s6 I have found the odin flashable file to do so. (Warning, make sure your bootloader is unlocked if you are upgrading or downgrading) I did a lot of research until I found this because I bricked my phone. Enjoy. http://www.theandroidsoul.com/download-galaxy-s6-stock-firmware/
chris62594 said:
For anyone who might have bricked their device or just want to flash marshmallow on their s6 I have found the odin flashable file to do so. (Warning, make sure your bootloader is unlocked if you are upgrading or downgrading) I did a lot of research until I found this because I bricked my phone. Enjoy. http://www.theandroidsoul.com/download-galaxy-s6-stock-firmware/
Click to expand...
Click to collapse
What process did you use to unlock your bootloader? I am under the impression no one has been able to do so on g920a.
dandrumheller said:
What process did you use to unlock your bootloader? I am under the impression no one has been able to do so on g920a.
Click to expand...
Click to collapse
I was not able to unlock my bootloader. But I do know other people who can unlock bootloaders from other cell phone companies who want to switch to att firmeware so I included that phrase. I bricked my phone trying to downgrade when the bootloader was locked and had to find the original marshmallow firmware so I could fix my phone. I do believe though that once you own your phone you should be able to take a phone to att and have them unlock the bootloader from my understanding. That is what you have to do anyways if you want to change service to straight talk or other carriers.
chris62594 said:
I was not able to unlock my bootloader. But I do know other people who can unlock bootloaders from other cell phone companies who want to switch to att firmeware so I included that phrase. I bricked my phone trying to downgrade when the bootloader was locked and had to find the original marshmallow firmware so I could fix my phone. I do believe though that once you own your phone you should be able to take a phone to att and have them unlock the bootloader from my understanding. That is what you have to do anyways if you want to change service to straight talk or other carriers.
Click to expand...
Click to collapse
AFAIK they will NETWORK unlock, which is what you're referring to, not bootloader unlock.
Can I install TWRP for the AT&T version with Nougat? I have heard that if I try it will brick. I'd really like to install a new ROM so I can get rid of all the crapware that comes with the phone.
Micah_Droid said:
Can I install TWRP for the AT&T version with Nougat? I have heard that if I try it will brick. I'd really like to install a new ROM so I can get rid of all the crapware that comes with the phone.
Click to expand...
Click to collapse
The 920A At&t cant be rooted as of yet and no twrp because the bootloader is locked...
Bootloader
I recently talked to at&t about getting my bootloader unlocked and a supervisor told me the only way to do so without bricking would be to being it in to an at&t store and they will unlock the bootloader.. anybody else have this told to them?
They're most likely taking about a Sim unlock not bootloader. Also there is a method for rooting it but you have to be on a specific bootloader and you can only use it on lolipop.
asislife20 said:
They're most likely taking about a Sim unlock not bootloader. Also there is a method for rooting it but you have to be on a specific bootloader and you can only use it on lolipop.
Click to expand...
Click to collapse
Ya, I know about that root method. Unfortunately, my phone decided to update itself a few weeks ago and now its on BL 5. So that's pretty much a no go.
In relation to bringing in the store for a BL unlock, I did specifically ask and made sure the tech I was speaking with knew the difference between BL and sim unlock. In fact, i made it very known that my radio was already unlocked, I done that weeks before i talked to her.