Top left corner screen - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So I have had three ROMs now - resurrection, cm 12.1, and computerfreek - and all thee have the issue where the top left part of screen becomes disabled to touch. A restart fixes for a few. I got a message to disable chat heads in FB messenger but it didn't help. Any ideas?

I also have this issue. I'm inclined to think it's a hardware problem, since although it didn't start happening until after I unlocked the bootloader, it's persisted through many different ROM installations.

I too am having this problem restarting the phone fixes it for a wile running CF rom as well any ideas on what it might be would be much appreciated
Sent from my XT1254 using Tapatalk

We can't be the only ones with the issue

Same problem
I'm having the same issue with CM 12.1 on my T-Mobile Note 3 (Sm-N900T) and rebooting also temporarily fixes it.

I'm trying to narrow it down, does anyone else use PocketCast?
Sent from my XT1254 using Tapatalk 2

Facebook Messenger
Same problem here... I saw somewhere that Facebook Messenger is the culprit. I uninstalled it, and no problems since... But I really need the app for work and personal use. Seems crazy that an app can cause this problem!

It's the Facebook messenger app that causes this. It happens to other phones as well.

Related

[Q] Sense being weird about displaying Facebook contact photos after 4.3 update.

Hey guys, sorry if this has been covered already:
Ever since my HTC One (Sprint) received the OTA update to 4.3 it's had issues showing the Facebook photos for my contacts when I go to my messaging app. Sometimes they'll display, sometimes they won't. It seems to be a problem more on wifi than on 3g or 4g. They still display fine in People (though my own account at the top has a default photo always now).
Anyone else experiencing this?
My phone is stock everything, never rooted.
I'm also experiencing this. Bugs the crap out of me. I have yet to find a fix, so if anyone else can chime in, that'd be great.
Sent from my HTCONE using xda app-developers app
Yeah, it's bugging me as well
Bugging me as well! Went into messaging app and cleared cache, which brought em back, but we'll see how long that lasts!
I am having the same issue with my att version and have yet to update to 4.3. I can't remember if Facebook was updated before the issue started
Sent from my HTC One using xda app-developers app
Yeah, that didn't last long!
I've tried this and so far it works, 30 step volume is according to the op http://forum.xda-developers.com/showpost.php?p=46042037&postcount=6993

Facebook Messenger push notifications delayed

Hi guys,
So i use to have stock rom on my Moto G2 and Facebook Messenger worked for a few months and then one day the notifications started playing up. They always showed up 2 minutes later or they didn't show up at all until I pressed the power button. It was as if the notifications were stuck until i pushed the power button and they would all flow in at once. So I decided to root my phone and get a custom rom to try and fix this problem. I have been to no avail for the past 2 months and it is really pissing me off. I have switched between countless roms and none of them seem to tackle this bug! Any help would be so so appreciated!!!!!!!!!!! Thankyou in advance
Please anyone????
anyone??? I use messenger on a daily basis and i would seriously appreciate any help! Even if you can tell me what controls facebook messengers notifications and i can troubleshoot myself from there on a fix.
Bump
I don't use fb message on a daily basis but I do have this issue, one thing that might help is to clear your recent apps to free some ram up but that's about all I can suggest for this issue besides get a newer phone with more then 1gb of ram... As far as I can guess its the low ram that causes this issue but o could be wrong.
Hopefully this is of some help (even though It was much and I apologize that I don't have any further input right now)
Sent from my Moto G 2014 using XDA Free mobile app
There's an issue with delayed notifications that a few people have been having, myself included, but happens for all 'data' apps except when charging and when playing music (SMS and calls are not affected), this was the thread about it: http://forum.xda-developers.com/moto-g-2014/help/delayed-receiving-notifications-t2886343 if this is the issue you are having there is sadly no fix at this time.
ArmStrongDickPunch said:
I don't use fb message on a daily basis but I do have this issue, one thing that might help is to clear your recent apps to free some ram up but that's about all I can suggest for this issue besides get a newer phone with more then 1gb of ram... As far as I can guess its the low ram that causes this issue but o could be wrong.
Hopefully this is of some help (even though It was much and I apologize that I don't have any further input right now)
Sent from my Moto G 2014 using XDA Free mobile app
Click to expand...
Click to collapse
Hey, thankyou for your input I have tried so many things, I've installed custom roms that don't use much ram at all so I'm not sure if it's a ram problem... i believe it's something Motorola have implemented to actually save ram, because the messages all come through either delayed or when the phone is awoken. So maybe the phone is put into a really deep sleep and is not awkone by it self. But then again, shouldn't custom roms fix that? So I'm really confused and any further help from anyone would be appreciated. Thankyou
jay2the1 said:
There's an issue with delayed notifications that a few people have been having, myself included, but happens for all 'data' apps except when charging and when playing music (SMS and calls are not affected), this was the thread about it: http://forum.xda-developers.com/moto-g-2014/help/delayed-receiving-notifications-t2886343 if this is the issue you are having there is sadly no fix at this time.
Click to expand...
Click to collapse
Oh okay yeah i read through that forum and i posted something to see if anyone has a fix, but i doubt it. And my problem still goes on when the phone is charging as well? Also when the phone is playing music. It's really weird. But thankyou for your input any further help would be much appreciated.

Top left corner will not respond randomly

I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
can you remember if you were plugged in to the power source? I've had that few times using the phone while charging. unplug it then problem goes away. I think it's a known issue from the LG OS/software. it happens rarely so I don't really see that as a problem but surely a bug needs to be fixed.
I am having the same exact problem with my S6 edge. And looking around the Web, I've found that many others seem to be having the same problem with various devices. The only common link I've seen so far is lollipop.
Even if you rotate the screen, the dead area moves with the rotation and you still can't click on that area to access the menu, etc.
Of course, I can't find anyone official to acknowledge the problem, so I'm not sure what we can do.
Wow that's sucks. A buddy of mine is having the same issue with lollipop 5.1 I'm having this problem now after getting a brand new unopened lg g4.
Kingaries79 said:
I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
Click to expand...
Click to collapse
I had the same issue a few days ago. This was after I flashed back to stock and just finished adding all my apps back. I don't know if flashing back or adding an app caused it. All I did was kdz back and my top left corner started working again.
Try to remove facebook messenger , restart and try it will be solved (worked with me )
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
samseed101 said:
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
Click to expand...
Click to collapse
How did you come to that determination?
Kingaries79 said:
How did you come to that determination?
Click to expand...
Click to collapse
The short version, a buttload of testing with various different phones between myself and other digital forensic examiners. Can't exactly say WHAT is causing it in their code. But we can comfortably say that it is being caused by the app. We have some speculation as to the problem, but not enough to exactly pinpoint it. But we can comfortably saw that it's Facebook Messenger.
I uninstalled the app and my screen started to work properly again. Kinda wish I knew this 3 replacement phones ago.

youtube app crashes my Note 8

I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
Click to expand...
Click to collapse
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk
It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.
Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.
nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Click to expand...
Click to collapse
I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.
any update on how to fix it? Thanks
Zz'Rot said:
any update on how to fix it? Thanks
Click to expand...
Click to collapse
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Same, i also got the first update on my Note8 yesterday too.

whatsapp notification push issue

Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Click to expand...
Click to collapse
I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
Click to expand...
Click to collapse
Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
Click to expand...
Click to collapse
Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
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Click to collapse
Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
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Click to collapse
Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Click to expand...
Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.

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