Microphone ruined when updating from 4.4.4 - Moto X Q&A

Hello!
This is my story:
I bought a moto x that came with 4.4.4
I was happy
Updated to 5.1
I was happy
Until I realised that everyone barely hear my when talking, in whatsapp messages and moto voice would not hear my as well as a day ago (like 50% worst).
I've been dealing with this since I updated to 5.1 back in july, and now I decided to go back to 4.4.4 (just to get the mic working again), thing that I already did.
The thing is, the microphone issue is still there!
How could 5.1 destroy my microphone? (I can still use it but people can barely hear my in a call, can't use whatsapp voice msg).
When I record with the camera, I can hear myself much better than with a voice msg.
Does anyone know any possible solutions that I may attempt? I no longer have warranty.
Thanks in advance!

That's hardly related to upgrading.You've damaged your primary mic, while when you record video, it's using the secondary mic too, hence you've audio there.

Related

[Q] Mic randomly not working

Hi,
I've had a Nexus One since June and I had to replace the digitizer some months ago. Since then I'm having a problem. Sometimes the microphone doesn't work. It happens only during a call. I mean, i can be talking for hours and the mic will work perfectly but when starting a new call it might or might not work.
The microphone itself works perfeclty when recording videos or giving voice orders so I don't know why this happens and It's really frustrating I don't wanna throw away the phone
Do you have any idea how to solve this?

Noise cancellation clips out voice

Hi Folks:
I love my Moto X 2014. However, when my wife calls me from her Moto X 2014 I can hardly hear what she says sometimes. Here voice gets lowered/amplified dynamically depending on how she holds the phone. It seems that noise cancellation is somehow considering her voice background noise and clips it out. She has the same issue when using my phone (on the same carrier), so it's not the network/the specific handset. Has anyone else experienced this? Are there known solutions to the issue? Morotorla blames third-party apps and/or the network, but we have experienced this on both phones out of the box on KitKat and Lollipop.
All the best,
Jeroen Claes
Hi
I had/ have this issue. My phone was sometimes clipping my voice and other times making it really quiet and echoey. The latter issue was traced down to the case I was using but I still occasionally get the issue where it clips my voice. This seems to happen when I'm in a quiet room, not sure if the way I'm holding the phone is causing the issue, as I thought maybe my palm was blocking the back lower mic. I was going to return the phone to be looked at and contacted Motorola who seemed quite happy to do this. But ATM I'm trying to see if the issue sorts itself now I've ditched the case.

Microphone not working in call. Please help.. :(

Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem
tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.
BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.
I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?
After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]

Is my microphone broken.

Hi, since i upgraded to 7.1.1, my microphone does not work. Initially i thought it was a software bug but flashing old stock image does not help. My phone also fell down during this period. So i think my microphone is broken. The other party cannot hear me over calls on speakerphone either. The strange part is, there is no sound/video recording voice too. I was sure there were 3 microphone on this phone.
Anyhow, to the point, can i replace the microphone by normal soldering and use any other phone's spare part? Don't want to spend big on 1.5 + year old phone.
PS : with headphones i can talk normally.
Have the same problem here .. with n solution till now.

Microphone problems

Hello, I'm having two separate issues with calls on stock ROM 4.1.3.
The first issue is during calls on speaker phone. The phone uses the back mic next to the camera which makes the audio really muffled and hard to hear for the other person to the point where it's impossible to have a normal conversation. I'm not sure if this is a bug or intended, is there any way to change this?
The second issue is that the microphone doesn't seem to work when I plug in a headset. The headset I'm using is a degrauss labs sabotage royale and it works fine on other phones.
The apps I've been testing this in is Skype, WhatsApp and Messenger. Any ideas? These issues almost forces me to return the phone even though I love the rest of it

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