Microphone issue - Moto G 2014 LTE Q&A, Help & Troubleshooting

I am facing peculiar issue since one week., during the normal phone call the microphone seems to be very low, the person on the other end is hardly able to hear me. But if I make whatsapp call, the microphone is very clear. I have tried to do a factory reset and also upgraded to latest 6.0 stock rom. Issue is still unresolved.
I was on stock 5.0.2 before upgrade and had same issue. This has cropped up recently, the phone was working fine before, not sure what has started it. is there any setting that I should look into? Has anyone faced issue before and successfully resolved it. Any help is much appreciated.

Related

mic stopped working

Bros, just found another bug, both mine and my wife xperia z has this problem. Out of the blue when try making phone calls, the mic muted, had to turn on the speaker , the mic works. When switched off the speaker, the mic fails. I when to the sony menu (*#*#) and tested the mic function and its working normally. Seems not a hardware problem. Had to restart the phone to solve it. Done a factory reset and even went for an exchange for a new set. Problems exists. I noticed it maybe the problem that i downloaded WECHAT. Any one came across this issue too? Is android version 4.1.2 too new and programs not competible? HELP
try to do factory reset.
I have this problème too 2 time in same day...
Anyone jave this issue too?
hi, the bug happened again, mic not responding, but working with both earphones and speaker. Please help!!
I also have this issue. It worked fine again after a restart though.
Yes, I got the mic problem a number of time. And I have factory reset the phone last night and now under monitoring.

Microphone Issue, Cannot hear me or Muffled

Hello guys, I have recently purchased HTC one, and flashed Cyanogenmod 10.1 and teamseven AOSP kernel on it. I noticed there is issue with microphone during calls. Distand end cannot hear me or it sounds extremely low/muffled, but when I put it on speaker phone, issue goes away. Also after few min it sometimes randomly decides to work. I have tried to flash Android Revolution 22.1 (4.3) to see if the issue will go away, but it is still persisting. I would appreciate any help I can get, thank you
Just a quick update, I did more research on this issue and it seems like a common issue with newer HTC One models. Noise Cancellation seems to be the problem, since talking to the phone at certain angle seems to might the issue go away. I even tried restoring my phone to the stock, and even tried the disable noise cancellation fix that is around in the forums, but it did not make the issue go away completely. This is my second HTC One in 3 days, first one had a nasty dead pixel, and now microphone issue. I will take it back to AT&T store and get it replaced again. I'm not sure what is going on with the quality of the phone on newer models, since I've had the Developer's Edition and AT&T model on launch day and both were perfectly fine. Is anyone here having the same issue and found a fix for it?
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
I have similar issue. For more I noticed random disconnections during call.
it worked !!!
It worked....
mizerab1e said:
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
Click to expand...
Click to collapse
panxe said:
It worked....
Click to expand...
Click to collapse
your speaker works where you can hear the call but if you talk into it the person on the other end cannot hear you.
It has been broken in AOSP for quite some time now. CM 10.2 STABLE has the same issue.
The only working rom with speakerphone is GPE/sense based ones.
Sent from my HTC One using xda app-developers app

Microphone not working in call. Please help.. :(

Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem
tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.
BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.
I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?
After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]

Nexus 6 - No Sound Earpiece/Speaker on Calls

Hi, as the title suggests recently my phone has develop this problem.
I am not getting sound on cellular network either it's earpiece or speaker. But other than that, earpiece and speaker are working absolutely fine on sound recording and media player. What could be the possible problem and resolution.
Waiting for valuable inputs.
Regards.
Same issue happened to me when I tried to install old version of viper4android(for marshmallow) I tried to fix it by uninstalling viper and editing build.prop but it ended in a bootloop.
Solution for me was to re-flash system image.
BTW issue happened on Nougat.
In my case, the issue came randomly wihtout me installing or modifying any thing. I am also running Nougat.
I've tried to install factory images of both NBD90Z and MOB31H but the problem still persists.
I had the same issue, but my earpiece was dead no matter what. Turned out to be hardware issue. Resolved with percussive maintenance.

Microphone Issue not resolved even after flashing.

Hi,
I started facing Microphone issue post January patch which i flashed through fastboot. I tried reverting back to december build but the issue still persists.
For the life of me i cannot figure out what is the problem as in video recording, the voice is clear and even speaker calls work but when i switch over to normal call over earphone, the other person cannot hear me. Any tips to resolve the issue would be much appreciated.
Edit : anyone with insight please help?
Demonoid_i_am said:
Hi,
I started facing Microphone issue post January patch which i flashed through fastboot. I tried reverting back to december build but the issue still persists.
For the life of me i cannot figure out what is the problem as in video recording, the voice is clear and even speaker calls work but when i switch over to normal call over earphone, the other person cannot hear me. Any tips to resolve the issue would be much appreciated.
Edit : anyone with insight please help?
Click to expand...
Click to collapse
Have you tried downgrading the phone app?
Didgeridoohan said:
Have you tried downgrading the phone app?
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Click to collapse
Doesn't work. The no sound on microphone issue is over WhatsApp call too. Strangely as soon as I switch to speaker, it works fine.

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