mic stopped working - Xperia Z Q&A, Help & Troubleshooting

Bros, just found another bug, both mine and my wife xperia z has this problem. Out of the blue when try making phone calls, the mic muted, had to turn on the speaker , the mic works. When switched off the speaker, the mic fails. I when to the sony menu (*#*#) and tested the mic function and its working normally. Seems not a hardware problem. Had to restart the phone to solve it. Done a factory reset and even went for an exchange for a new set. Problems exists. I noticed it maybe the problem that i downloaded WECHAT. Any one came across this issue too? Is android version 4.1.2 too new and programs not competible? HELP

try to do factory reset.

I have this problème too 2 time in same day...

Anyone jave this issue too?

hi, the bug happened again, mic not responding, but working with both earphones and speaker. Please help!!

I also have this issue. It worked fine again after a restart though.

Yes, I got the mic problem a number of time. And I have factory reset the phone last night and now under monitoring.

Related

no audio in phone call

Hello,
Just wondering if anyone has any ideas.
My TYTN ii has been working fine but a few days ago it had a problem.
I have no audio in a phone call. Speaker phone works fine.
All other sounds and audio seems fine. I just can't hear anything in a phone call. The person on the other end can hear me ok.
I tried a Hard Reset and it made no difference.
Anyone come across this before ? any ideas ?
Cheers
Leigh
Not dropped the phone have you?
If you done a hard reset ... try another... I know one guy couldnt boot his phne up even after a hard rest but on the second hard reset, he could.
I had a treo last week in repair that had the same problem (Treo 650) and in the end, I replaced the speaker as it was evident it was not software issue.
This solution worked.

Microphone issue

I am facing peculiar issue since one week., during the normal phone call the microphone seems to be very low, the person on the other end is hardly able to hear me. But if I make whatsapp call, the microphone is very clear. I have tried to do a factory reset and also upgraded to latest 6.0 stock rom. Issue is still unresolved.
I was on stock 5.0.2 before upgrade and had same issue. This has cropped up recently, the phone was working fine before, not sure what has started it. is there any setting that I should look into? Has anyone faced issue before and successfully resolved it. Any help is much appreciated.

Xperia ZR no sound speaker,headphones,ear piece

Hello,
my Xperia ZR have a serious problem
no sound on calls , songs , videos , youtube, anything related with sound don't work
no sound on speakers,headphones,ear piece
phone restart when receive or start a call
music app give message: sound enhancements has stopped
camera app dont record video , but when set the option record without audio its reorde fine
i tried everything
clear cache clear data, reinstall a new system , downgrade from android 5 to 4.4.2
everything but nothing works
ant help
thank you
Any ideas
Any idea to solve this problem??
Tesla002 said:
Any idea to solve this problem??
Click to expand...
Click to collapse
I am facing a similar issue,though it isn't as bad as yours.My phone speaker doesn't work for calls and music but it works for the alarm. I suspect its due to the software. I am planning to custom rom my stock xperia zr.
Same issue
I am having the same issue since two weeks. the audio is intermittent sometimes it does not even work. Last night it worked fine. I was watching videos on YouTube and no issue. I got calls in the morning and no issue. all of a sudden everything stopped working again. I tried reseting the phone repaired the phone from PC Companion as instructed by SONY Support but the issue is still persistant

Help me fix this MIC Problem with my Note5

Hello,
I have a problem with my Note 5 second microphone, that I can't find a solution how to fix.
Now, let me explain the problem, when I make a phone call people can hear me normally, but when I try to go in the loudspeaker mode no one can hear me.
Even when I try Whatsapp Video Calls people can't hear me.
I tried everything possible to fix the problem but the mic still doesn't work, so I am totally sure that this is a hardware problem.
Now what I want to do is to force my Note 5 to use the first microphone when I am on loudspeaker.
I found a video online when someone was doing smth similar but for MTK devices.
https://www.youtube.com/watch?v=GdExupsSmgs
Is there any program that can help me do this?
Or maybe, someone can direct me what can I edit on my phone system files to fix this issue.
Thanks In Advance
Cheers
P.S
I have tried the loopback test *#0283# and confirmed that when in the SPK_2ndMic I can't hear myself
I have tried entering safe mode and still the 2ndMic doesn't work
I have tried to clear the cache, and still the same problem
I have tried to clean the mic with a pin, or blowing air but without success.
Up
i have a similar issue. i tried the loop back test and the spk_mic2 works but mic 1 is feint. have you figured out the issue?

Speaker and Earpiece NOT WORKING

So I encountered this problem today. Was watching a YouTube video and then paused it, spoke to my dad for a few seconds, resumed the video and BAM! The sound was gone. First I thought there's some problem with the video or the app. Replayed the video and also restarted the app, none worked. Rebooted the phone, the Nokia jingle didn't come at the boot screen. Starting to freak out, I booted into safe mode, this time the jingle did come and speakers and Earpiece both were working just fine. So it seemed a software issue and in the hopes that now everything would be fine, rebooted the phone into the normal mode. Rebooted into normal mode and NOPE! No audio via the speakers or the Earpiece. Tried calling and it worked on the speakerphone however when I'd disable the speakerphone, I couldn't hear anything nor the person on the other end. Although, when I get a call, the speakers are working just fine. As of writing this, the problem still persists where Audio through Earpiece and speakerphone is not coming. Tried the following : 1. Reboot 2. Reboot into safe mode. 3. Plug in/out earphones for atleast 10-20 times. 4. Dial some *#*# number to check the Earpiece. Nothing seems to work. Please help if anyone of you have encountered this issue. Seems a software issue though.
Well, booted into safe mode once again( Nokia jingle came this time) and played a song.(sound through the speakers came nice and clear). Powered off the phone and then powered it back on(Nokia jingle did come) and, VOILA! Everything has started working although afraid to put the earphones into the jack. Let's see, will keep you all updated.
Update
Hi.any update in regard to this? Im facing the same issue right now
Memi88105 said:
Hi.any update in regard to this? Im facing the same issue right now
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Click to collapse
hey i would just suggest that you don't panic and do what i did (read the above two posts). it should start working without any problems.
hehe. yeah. I have contacted their customer support and they suggest me to do a soft reset. however I failed to do so-I guess, for theres a red warning sign in my android that showed up while im doing the reset with stated "no command" below.
Will try the above procedures when I encounter it again.(its working fine now. after constant restart.lol)
I haven't tried inserting earphones tho.
thanks a lot'
Same problem , any solutions?
Try doing what's written in the second post. It could've been a fluke in my case but fortunately it did work and that issue has never come up ever since.

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