Help me fix this MIC Problem with my Note5 - Galaxy Note5 Q&A, Help & Troubleshooting

Hello,
I have a problem with my Note 5 second microphone, that I can't find a solution how to fix.
Now, let me explain the problem, when I make a phone call people can hear me normally, but when I try to go in the loudspeaker mode no one can hear me.
Even when I try Whatsapp Video Calls people can't hear me.
I tried everything possible to fix the problem but the mic still doesn't work, so I am totally sure that this is a hardware problem.
Now what I want to do is to force my Note 5 to use the first microphone when I am on loudspeaker.
I found a video online when someone was doing smth similar but for MTK devices.
https://www.youtube.com/watch?v=GdExupsSmgs
Is there any program that can help me do this?
Or maybe, someone can direct me what can I edit on my phone system files to fix this issue.
Thanks In Advance
Cheers
P.S
I have tried the loopback test *#0283# and confirmed that when in the SPK_2ndMic I can't hear myself
I have tried entering safe mode and still the 2ndMic doesn't work
I have tried to clear the cache, and still the same problem
I have tried to clean the mic with a pin, or blowing air but without success.

Up

i have a similar issue. i tried the loop back test and the spk_mic2 works but mic 1 is feint. have you figured out the issue?

Related

HELP speaker in G1 not working, but works with headphones.

I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
orimps2 said:
I have been on the forums for a while and I can't figure this problem out. My speaker for ringers and hearing audio in a call work perfectly.The audio speaker doesn't work properly unless I have a headset plugged in, so when I'm in a call I have to were the head set so that else can hear me. I have tried wiping and flashing; this worked for one call the next call back to nothing. I have flashed different ROM's and nothing seems to work. If I posted in the wrong section let me know and tell me where to post.
Click to expand...
Click to collapse
If you have wiped and tried different roms and the problem still exists sounds like a hardware issue. Call T-Mobile or HTC to get it fixed.
Hi,
My friend is experiencing the same thing.
did you manage to solve this issue?
does speaker phone work?
No, speakerphone does not work
I must add this happened after updating to Donut (official), and wiping didn't help. Before that - it was working fine
so let me get his straight. speaker phone and music does not work but ring tones do?
No, nothing involving the speaker works. No ringtones, no mp3, nothing.
Happened just after upgrading to Donut.
I managed to get it working by plugging and uplugging headphones, but that was temporary and now this workaround doesn't work anymore
I do get audio only by headphones. Call audio is working ok
yeah this is a hardware problem. my mic randomly went out a while back i had to send it in they should fix it depending in when it was bought. it going out about the same time as donut is just bad timing.

mic stopped working

Bros, just found another bug, both mine and my wife xperia z has this problem. Out of the blue when try making phone calls, the mic muted, had to turn on the speaker , the mic works. When switched off the speaker, the mic fails. I when to the sony menu (*#*#) and tested the mic function and its working normally. Seems not a hardware problem. Had to restart the phone to solve it. Done a factory reset and even went for an exchange for a new set. Problems exists. I noticed it maybe the problem that i downloaded WECHAT. Any one came across this issue too? Is android version 4.1.2 too new and programs not competible? HELP
try to do factory reset.
I have this problème too 2 time in same day...
Anyone jave this issue too?
hi, the bug happened again, mic not responding, but working with both earphones and speaker. Please help!!
I also have this issue. It worked fine again after a restart though.
Yes, I got the mic problem a number of time. And I have factory reset the phone last night and now under monitoring.

Microphone not working in call. Please help.. :(

Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem
tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.
BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.
I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?
After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]

My microphone stoped working

Hello,
My microphone stoped working. I can make calls and everything, but other side can't hear me. They hear only static noise. Has anyone had experience with this? I would appreciate any help.
Thanks
Try making a recording with your phone, then play it back - if you hear your voice clearly, then it's not your microphone that's at fault, it's something else, like a new/updated app or ROM (if you do a lot of flashing of ROMS).
I already do that,
there is no voice, it is static noise.
I also have the same issue. I have a backup device so haven't actually bothered with the issue but I have a feeling it's a software bug. I have posted the issue on this forum but didn't get any help
Any solution please
Any solution please

Speaker and Earpiece NOT WORKING

So I encountered this problem today. Was watching a YouTube video and then paused it, spoke to my dad for a few seconds, resumed the video and BAM! The sound was gone. First I thought there's some problem with the video or the app. Replayed the video and also restarted the app, none worked. Rebooted the phone, the Nokia jingle didn't come at the boot screen. Starting to freak out, I booted into safe mode, this time the jingle did come and speakers and Earpiece both were working just fine. So it seemed a software issue and in the hopes that now everything would be fine, rebooted the phone into the normal mode. Rebooted into normal mode and NOPE! No audio via the speakers or the Earpiece. Tried calling and it worked on the speakerphone however when I'd disable the speakerphone, I couldn't hear anything nor the person on the other end. Although, when I get a call, the speakers are working just fine. As of writing this, the problem still persists where Audio through Earpiece and speakerphone is not coming. Tried the following : 1. Reboot 2. Reboot into safe mode. 3. Plug in/out earphones for atleast 10-20 times. 4. Dial some *#*# number to check the Earpiece. Nothing seems to work. Please help if anyone of you have encountered this issue. Seems a software issue though.
Well, booted into safe mode once again( Nokia jingle came this time) and played a song.(sound through the speakers came nice and clear). Powered off the phone and then powered it back on(Nokia jingle did come) and, VOILA! Everything has started working although afraid to put the earphones into the jack. Let's see, will keep you all updated.
Update
Hi.any update in regard to this? Im facing the same issue right now
Memi88105 said:
Hi.any update in regard to this? Im facing the same issue right now
Click to expand...
Click to collapse
hey i would just suggest that you don't panic and do what i did (read the above two posts). it should start working without any problems.
hehe. yeah. I have contacted their customer support and they suggest me to do a soft reset. however I failed to do so-I guess, for theres a red warning sign in my android that showed up while im doing the reset with stated "no command" below.
Will try the above procedures when I encounter it again.(its working fine now. after constant restart.lol)
I haven't tried inserting earphones tho.
thanks a lot'
Same problem , any solutions?
Try doing what's written in the second post. It could've been a fluke in my case but fortunately it did work and that issue has never come up ever since.

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