I don't remember doing anything to cause this. I went in to check settings after I had lost 4g/LTE data, it has been almost 15 days now. Never had ANY problems with LTE service until now. I have tried to change the values back to no avail. Tried the restore option, nothing. Spent 35 min on the phone with sprint guiding the tech. Through my issue.......he sent out a "refresh" as he put it.....nothing! I'm guessing that if I take my device in to a physical store they can handle it?
Anyone have any suggestions?
63sammo1 said:
I don't remember doing anything to cause this. I went in to check settings after I had lost 4g/LTE data, it has been almost 15 days now. Never had ANY problems with LTE service until now. I have tried to change the values back to no avail. Tried the restore option, nothing. Spent 35 min on the phone with sprint guiding the tech. Through my issue.......he sent out a "refresh" as he put it.....nothing! I'm guessing that if I take my device in to a physical store they can handle it?
Anyone have any suggestions?
Click to expand...
Click to collapse
Try ##72786# from the dialer. When the menu pops up, choose reset in the top right corner. That should get you up and running again.
I have done that as well. No results.
I don't know if it will help or not, kinda doubt it, but I'm going to run an RUU
Thanks for your response magnum.
63sammo1 said:
I have done that as well. No results.
I don't know if it will help or not, kinda doubt it, but I'm going to run an RUU
Thanks for your response magnum.
Click to expand...
Click to collapse
No problem. Only other suggestion is ##3282#, but you'll need your MSL code but if you're rooted won't work properly. Try the RUU, then if things are still jacked up, try ##3282# before rooting again. You can get your MSL via the MSL Reader app on the Play Store. It's a free app.
Yes sir, did that as well.
Ran RUU then did what you described. Values still empty. I'm just gonna bite the bullet and take it into sprint so they can reset my profile.
Thanks man.
63sammo1 said:
Yes sir, did that as well.
Ran RUU then did what you described. Values still empty. I'm just gonna bite the bullet and take it into sprint so they can reset my profile.
Thanks man.
Click to expand...
Click to collapse
No problem. Sorry it didn't fix your issue.
So to my surprize.....lol, Sprint could not fix this issue. To my surprize they gave me a brand new m8. That's some scary sh%t, being s-on. Forgot what is was like. All done now tho.
Related
I've been running the same radio, ROM, and SPL on my Tilt for months. A few days ago it started having a white screen issue. Whenever the screen turns off, it is solid white when it comes on (either by me turning it on or receiving a call or text). If I turn it off and on again everything is normal. I've soft reset my phone a couple of times. Is there anything I can try short of a hard reset or flashing another rom/radio/SPL? Thanks!
Also, I can no longer uncheck check boxes with the stylus. I have to use the hardware buttons.
wow crazy i just had this happen to mine phone today, luckily i found a tilt 2 on craigslist for 150 so i just went and got that. as soon as i backup all my stuff i am going to try and get the tilt back up and running. ill let you know if i get anywhere.
Yeah. I'm about go upgrade with AT&T and am going to get an Aria or an iPhone 4.
feanor512 said:
Also, I can no longer uncheck check boxes with the stylus. I have to use the hardware buttons.
Click to expand...
Click to collapse
pdtp said:
wow crazy i just had this happen to mine phone today, luckily i found a tilt 2 on craigslist for 150 so i just went and got that. as soon as i backup all my stuff i am going to try and get the tilt back up and running. ill let you know if i get anywhere.
Click to expand...
Click to collapse
Have you even tried a hard reset to see if that solved the problem?
I just flashed back to the stock ROM and it still happens. I guess it's a hardware issue.
I've never had an issue that I wasn't able to remedy by simply leafing through the forums here. However, this problem has put an end to all of that. I have the same exact issue as described by the OP and have absolutely no idea what to do. If anyone has any insight on the matter, please do help.
So I posted a thread about how my 3G wasn't working, and it's still not working. So after talking with Sprint for about 2 hours yesterday, I'm getting a refurbished phone. They told me when I get the refurb, to send back the one I have now, which is rooted. So I need to completely unroot the phone I have now. Is there a tutorial online that will show me how to completely unroot my phone?
Thanks
EDIT: Will this do it? If I just run this file with my phone connected to the computer?
Yes, the RUU completely restores the phone back to factory, unrooted stock condition, just like if it were fresh out of the box.
chromiumleaf said:
Yes, the RUU completely restores the phone back to factory, unrooted stock condition, just like if it were fresh out of the box.
Click to expand...
Click to collapse
Nice, also, I saw what you posted in my other 3G thread. I'm gonna give that a shot. The update profile thing I tried a few times (a few times myself as well as with the Sprint rep), but I never tried the airplane mode. Thanks for the info.
EDIT: Thanks, but it didn't help..still the same thing. I don't get what could be wrong though, I literally tried everything. I even factory reset my phone twice, still no go..I wonder if it's a hardware error, I don't know what else it could be at this point.
Okay so I'm trying to flash the originial RUU that I posted in my OP, but for some reason, when I start it up, it says "Waiting for Bootloader..." and it does that for about a minute, and then an error comes up saying that the phone couldn't be updated and to try again.. I did it twice and I'm getting the same error. Does anyone know how to get past this?
spatel9114 said:
Okay so I'm trying to flash the originial RUU that I posted in my OP, but for some reason, when I start it up, it says "Waiting for Bootloader..." and it does that for about a minute, and then an error comes up saying that the phone couldn't be updated and to try again.. I did it twice and I'm getting the same error. Does anyone know how to get past this?
Click to expand...
Click to collapse
Make sure your battery is charged pretty well (at least past 50% or so). Turn off your phone and turn it back on. Does it get stuck at the black HTC screen? Or the white one?
If so, leave it this way, plug your USB into the phone and computer, then try re-running the RUU with the phone stuck like that. Sometimes this works for people who get these types of errors.
Also check out this thread, some of that may be helpful: http://forum.xda-developers.com/showthread.php?t=586258
This one is similar: http://forum.xda-developers.com/showthread.php?t=703602
chromiumleaf said:
Make sure your battery is charged pretty well (at least past 50% or so). Turn off your phone and turn it back on. Does it get stuck at the black HTC screen? Or the white one?
If so, leave it this way, plug your USB into the phone and computer, then try re-running the RUU with the phone stuck like that. Sometimes this works for people who get these types of errors.
Also check out this thread, some of that may be helpful: http://forum.xda-developers.com/showthread.php?t=586258
This one is similar: http://forum.xda-developers.com/showthread.php?t=703602
Click to expand...
Click to collapse
Wow, you are just helping out left and right today, aren't ya, lol
Thanks, the first post on the first link you posted did the trick, thanks again.
First of all running stock Droid 3 Rooted Flashed to cricket
with all the fixin's, Bootstrap, CMW, ... etc....
:edit ... Now with safestrap.
_________________________________________
I noticed after taking my phone out of my pocket while trying to turn it on from normal off screen while on that it wouldn't show up the light still indicated it was working I can even turn off the phone.
Taking the battery out and back in semi fixed this but only to the extent where when the phone is turned on the moto logo doesn't appear but the droid eye does.
whence at the booted screen if I were to let it go black it has a chance to not stay on unless I RIGHT after it boots unlock it and keep it lit,
(but)
the main problem I noticed was it really only did this after lets say I was typing or doing anything with the qwerty board open and perhaps I let the screen turn off after a minute,
when I try to wake it up it stays black. EVERY TIME like most of the time,
it has to do with the keyboard being open when the screen goes to sleep.
WHAT IS WRONG *pulls hair out*
_________________________________
I can't say when but I've looked everywhere
tried uninstalling every app but the essentials,
then restoring to my first restore which was after my first initial root.
Tried factory reset,
Tried flashing back to stock,
yeah I think this counts for as much as I've gone insane looking for an answer for.
I have been told this sounded like a software issue so all I'd need to do is re install like I did when flashing back to stock THIS MORNING.
____________________________________________________
I need help to identify somehow if this IS or IS NOT a software/hardware problem.
and an answer to help me fix this would be nice as well thank you.
I know I am supposed to be brief but putting in all that into google and into every forum I have delved just isn't going to put it the way it needs to be said.
______________________________________________________
______________________________________________________
Edit:
Ok so far since no one has said anything I have also reinstalled my old newest state, still giving me crap.
Then just did the newest update 5.7 blah and still it's happening.
I hypothesize it might be the flex ribbon cable maybe (but it really might not) I read from another phone it might be a capacitor but it might not.
Whatever is wrong the phone still is able to at times now 40/60% of the time work properly and wake normal but then again not.
__________________________________________
Right as of now I have put isc to see if this helps .......... .... to be continued or helped.
I'm back, well ics installed fine after the second time made it boot loop over and over.
-----------------------------------------------------------------------
I can receive calls now
but
no sms, mms, or internet.
(even though the network status settings are blank it's weird I can still receive calls, and send calls.)
since you can't restore the apn's with 3rd party I now have this NEW issue.
the phone goes unresponsive within cdma workshop and ##Program does not work.
I'd like some help in finding out now how to if it is possible yet to properly flash to cricket and or just change my apns and get into cdma as well as QPST.
__________________________________________
PLEASE I NEED HELP thank you
-3nJo1
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Thanks
necromanteion said:
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Click to expand...
Click to collapse
Thanks for your input.
(verizon wouldn't replace it since I baught it from someone else (legit) and I don't have verizon.
UNLESS you think if I had the previous owner take it into the store could they replace it? what steps would they take to see if it was rooted?
_______________________
I never unrooted it when I did allll of this
Do you think rerooting is soumething that I should have done before doing this?
Or most likely is this a flex ribbon cable thing ....
I just tried the diagnostic (leave keyboard open then turn the screen off and on thing)
it came on at least 3 times normal then it didn't either right after the 3rd try or upon closing the qwerty board ...
also do you have an answer at all for the ics portion of my problem?
THANK YOU
___________________________________________________________
EDIT!!!!!!!! Actually realized I did reroot after the sbf ota flash .....
so all things aside yehs I also did that any other solutions inquiries ...
ANYONE ELSE PLEASE HELP!
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
stud beefpile said:
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
Click to expand...
Click to collapse
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
I bought my d3 off craigslist and the power button and n key weren't always working. I took it in to Verizon and had a new one in the mail 3 days later!
Sent from my XT862 using XDA App
Sorry didn't read the part about you being on cricket. Maybe you could make friends with someone that has d3 on verizon have them activate it and take it in for you.
3nJo1 said:
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
Click to expand...
Click to collapse
I believe there is another apn type tool that the Cricket Android tools are using for their specific settings. You may have to search XDA a bit to see if anything shows up for othere phones on Cricket.
Sent from my DROID3 using XDA App
I get this "sprint default configuration" ready to install crap every so often. If I load it it changes all my home screens and stuff back to sprints default. How do I stop this from trying to load/download?
Sent from my HTC ONE!
bjones72751 said:
I get this "sprint default configuration" ready to install crap every so often. If I load it it changes all my home screens and stuff back to sprints default. How do I stop this from trying to load/download?
Sent from my HTC ONE!
Click to expand...
Click to collapse
Don't know yet I think. I bet if you are rooted you could probably find the apk in system and delete it. I've just been hitting home and not hitting okay when prompted. It hasn't messed up my settings yet.
I removed the app in /system called SprintID.apk and it went away.
Sent from my HTCONE using Tapatalk 2
I'm not rooted. Hadn't really checked out development yet. Is there an easy root for it? I don't want to disable future ota's, so is it hard to go back stock after rooting and removing sprintID?
Sent from my HTC ONE!
I've removed sprint ID and everything else sprint and I still get it. it pops up every time I reboot my phone and reinstalls everything I deleted.
same issue here. For now I'm just using Go Launcher EX in case Sprint ID decides to wipe my sense screen again.
Let it install
c0rrupt said:
same issue here. For now I'm just using Go Launcher EX in case Sprint ID decides to wipe my sense screen again.
Click to expand...
Click to collapse
I'm a Sprint Product Ambassador supporting the launch of the One.
That is a necessary part of the provisioning process for the One. If it appears let it install once and it should not do it again.
mattvalenz said:
I'm a Sprint Product Ambassador supporting the launch of the One.
That is a necessary part of the provisioning process for the One. If it appears let it install once and it should not do it again.
Click to expand...
Click to collapse
I did let it install a couple times. When I try to change my screens back how I like them it'll prompt to install again. I just force stopped sprint id. Haven't rebooted yet to see if it happens again.
Sent from my HTC ONE!
mattvalenz said:
I'm a Sprint Product Ambassador supporting the launch of the One.
That is a necessary part of the provisioning process for the One. If it appears let it install once and it should not do it again.
Click to expand...
Click to collapse
Yeah, I let it and several times throughout the day it downloads again and asks me to click continue to install. Very annoying.
Please keep me posted
bjones72751 said:
I did let it install a couple times. When I try to change my screens back how I like them it'll prompt to install again. I just force stopped sprint id. Haven't rebooted yet to see if it happens again.
Sent from my HTC ONE!
Click to expand...
Click to collapse
Thanks.
enable rw on system and uninstall it, hasn't bothered me again
Config prompt and phone volume
The sprint config message keeps coming to me. Force stopping the ID app didn't work. But, I had to factory reset the phone today per HTC because the phone is always at a loud volume, like on the speaker. Nothing we did fixed it, I thot.
So, the factory reset was done and it fixed the phone problem.. After spending a few hours twiaking the phone to get my screens back in shape, the sprint config message started to appear and now the volume problome is backon my HTC One.
mattvalenz said:
I'm a Sprint Product Ambassador supporting the launch of the One.
That is a necessary part of the provisioning process for the One. If it appears let it install once and it should not do it again.
Click to expand...
Click to collapse
Sadly mine appears to be installing it multiple times as well. Since getting my phone 36 hours ago I've let it run twice and avoided running it (via the home button) 4 times.
This seems a bit ridiculous, any idea when we can expect an fix/patch to stop this from re-occurring? I haven't rooted or modified my phone in any way (other than basic application installation) yet.
sprint id
On my HTC One, I went into apps, sprint ID and clicked on disable. My problems was solved. I had another issue with no volume control for phone calls...it was way too loud, sounded like on speaker.
Went into settings, phone and found the hearing aid assist was on. Unclicked it and problem solved.
Funny, spent three hours on the phone with two different HTC techs and neither of them could figure out the solutions....
bjones72751 said:
I get this "sprint default configuration" ready to install crap every so often. If I load it it changes all my home screens and stuff back to sprints default. How do I stop this from trying to load/download?
Sent from my HTC ONE!
Click to expand...
Click to collapse
update your profile and prl from settings and reboot. mine went thru hands-free activation after booting. i hit cancel. i havent received the message since. i have changed everything back the way i wanted and rebooted several times. still no message. granted that was only about 20 minutes ago so we'll see how tonight and tomorrow goes. hope this helps. hit thanks if it does :good:
Nope, updated both and rebooted. Still same thing. Keeps popping up until I force stop sprint Id. Then is goes away until I reboot.
Sent from my HTC ONE!
bjones72751 said:
Nope, updated both and rebooted. Still same thing. Keeps popping up until I force stop sprint Id. Then is goes away until I reboot.
Sent from my HTC ONE!
Click to expand...
Click to collapse
wipe the cache partition from recovery then update profile. if that fails, then you'll probably have to factory reset, then go to settings/activate this device/reboot.
Thanks for trying to help guys but he lost the data and worked on re-installing his apps last night. I reported this thread to be removed.
chris23445 said:
So I have a pretty big problem here, and I'm having a ton of trouble finding a proper solution.
My college roommate has a Verizon Moto X, and long story short, he wasn't doing homework and was doing stupid stuff on his phone, so I took it and made a pattern lock for him. I didn't know he was going to try to figure it out, and he wound up trying to unlock it 10 times. After the tenth time, with no prior warning, the phone rebooted. It then proceeded to try to erase his phone. I turned it off and it keeps trying to erase it. I got into the bootloader by holding power and volume down, but is there any way to fix this? I don't think the phone has erased yet, but we're trying to get it to actually boot up. Please help me out if you know a solution. We may have to just let it erase but I really hope we don't have to do that.
Thanks a ton!!!!
EDIT So it just rebooted and it's all gone. Any way to fix it?!?!
Click to expand...
Click to collapse
Its gone.....
Try these solutions,
http://laptapos.com/android/how-to-unlock-android-device-after-too-many-pattern-attempts/
Good chance all your data will be gone tho. That's just how its made to work. I'd never use these unlock things. My kids would definitely mess my phone up. I just don't keep anything sensitive on my phone.
I had no clue that if you entered incorrect info 10 times it would factory reset your phone. Is that automatic or is that just an option?
SymbioticGenius said:
I had no clue that if you entered incorrect info 10 times it would factory reset your phone. Is that automatic or is that just an option?
Click to expand...
Click to collapse
Automatic. Doesn't do that on my Galaxy S4 though.