guarantee - X 2014 Q&A, Help & Troubleshooting

Compensates I lose the guarantee nine months doing unlock Bootaloder ? I need advice .

rickk182440 said:
Compensates I lose the guarantee nine months doing unlock Bootaloder ? I need advice .
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You lose warranty instantly when you unlock the bootloader.
Except the xt1095 it is the only model that does not lose warranty after the bootloader is unlocked.
Sent from my XT1095 using Tapatalk

Related

bootloader unlocked or not

How do i tell if my bootloader is unlocked or not?Its the tmobile version on at&t that I bought from google.
why would you buy the tmobile version to use on at&t?
because this was the only one that they offered at that time and there is no 3g hear in my home town
If you have an unlocked lock on bootup.
thanks dont see unlocked lock.i gess i will unlock and root
You don't need to unlock it to root http://forum.xda-developers.com/showthread.php?t=710842
Yeah, I'd avoid unlocking the bootloader unless you absolutely want to. It's easy to root and then flash a custom recovery without unlocking.
why not unlock bootloader i have no warranty anymore?
IIRC out does void your warranty
Sent from my Nexus One using XDA App
wildchild048 said:
why not unlock bootloader i have no warranty anymore?
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It voids your software warranty but not the hardware one, as far as I know. But it also has an "unlocked" logo during boot-up which might be discouraging to aesthetes.

About Bootloader?

Q. If I flash the stock rom then will it make bootloader locked again?
Q. If not, I tried the Easy Unlock Tool to make the bootloader locked and it made the status
of the device to relocked instead of locked. Is there any way to make the status to locked instead of relocked?
NO.. You cannot get "locked" again
aashay960 said:
NO.. You cannot get "locked" again
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That means my set's warranty is permanently voided? It's just 4 days old
luexoe said:
That means my set's warranty is permanently voided? It's just 4 days old
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Nah, people/companies accept it, as long as you haven't damaged it hardware wise or hardbricked it.
luexoe said:
That means my set's warranty is permanently voided? It's just 4 days old
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And just hope you never have to take it to warranty
I just love mah phoneee :victory:
And will become an advance user so that there will be no need for service.
Thanks for everyone's reply
luexoe said:
I just love mah phoneee :victory:
And will become an advance user so that there will be no need for service.
Thanks for everyone's reply
Click to expand...
Click to collapse
You will only need service if there is a hardware problem, like display breaks or speakers stop working or something like that..
Apart from that, we are here to help

[Q] Re-Lock Bootloader

I was wandering if there is a way to relock the bootloader, so if my phone bricks, or presents any sort of problems in the future, i can still get the warranty support
If you request an unlock code from Motorola then no, even relocking won't help. If you unlock the bootloader on a non Developer Edition you void your warranty.
Sent from my XT1053 using XDA Premium 4 mobile app
Rhiannon224 said:
If you request an unlock code from Motorola then no, even relocking won't help. If you unlock the bootloader on a non Developer Edition you void your warranty.
Sent from my XT1053 using XDA Premium 4 mobile app
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but what if i requested the code and didn't unlocked would it still voided my warranty?
Savassi12 said:
but what if i requested the code and didn't unlocked would it still voided my warranty?
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Yes, requesting the code voids the warranty.
****, now that everything its ****ed up, i might as well as unlocking this piece
Even if you do/can relock the bootloader it has a separate flag to indicate the warranty is void in the phone.
Savassi12 said:
****, now that everything its ****ed up, i might as well as unlocking this piece
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You didn't take 5 minutes and read that on the page you got the unlock code from? Wow
Sent from my XT1053 using XDA Premium 4 mobile app
Savassi12 said:
I was wandering if there is a way to relock the bootloader, so if my phone bricks, or presents any sort of problems in the future, i can still get the warranty support
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You can relock your bootloader by running fastboot oem lock but this would not restore your warranty. The phone would still show as re-locked instead of locked, so they would still know that it has been unlocked and re-locked. Afaik, it would also still show the Bootloader Unlocked Warning Message even if u re-lock it.
Steve-x said:
Yes, requesting the code voids the warranty.
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I don't think just requesting the code would void your warranty.
mschumacher69 said:
Afaik, it would also still show the Bootloader Unlocked Warning Message even if u re-lock it.
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did you try that yourself? I am exchanging my moto x and i unlocked my bootloader. Im afraid that they wont take it
c19932 said:
did you try that yourself? I am exchanging my moto x and i unlocked my bootloader. Im afraid that they wont take it
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I haven't tried it myself, but i have read about people who have.
soo i havent unlocked yet, just requested the code, if i dont unlock, will i still get the warranty?
Savassi12 said:
soo i havent unlocked yet, just requested the code, if i dont unlock, will i still get the warranty?
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I think so...
mschumacher69 said:
I don't think just requesting the code would void your warranty.
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Simply requesting an unlock code will void your warranty.
See below.
c19932 said:
did you try that yourself? I am exchanging my moto x and i unlocked my bootloader. Im afraid that they wont take it
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Don't be surprised if/when they deny your request to exchange your phone.
Savassi12 said:
soo i havent unlocked yet, just requested the code, if i dont unlock, will i still get the warranty?
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mschumacher69 said:
I think so...
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Sorry, your warranty disappeared the moment you sent in the bootloader unlock code request.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
You have only yourself to blame. Once you get the unlock code, your device is no longer covered by the Motorola warranty; in other words, please don't blame us if things go wrong, even if they appear unrelated to unlocking the bootloader.
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From the legal terms link:
5.The*following*applies*to*all*devices,*except*for*Developer*Edition devices:
Obtaining an unlock code voids all warranties.*Once*you*get*the*unlock*code your device is no longer covered by the Motorola warranty,*or*any*other*warranty*provided with the device. Neither Motorola,*nor your wireless carrier shall*have*any*duty*to provide warranty or customer support for unlocked devices.
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mschumacher69 said:
You can relock your bootloader by running fastboot oem lock but this would not restore your warranty. The phone would still show as re-locked instead of locked, so they would still know that it has been unlocked and re-locked. Afaik, it would also still show the Bootloader Unlocked Warning Message even if u re-lock it.
I don't think just requesting the code would void your warranty.
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It does and it states that on Moto site when you request the code.
Sent from my XT1053 using XDA Premium 4 mobile app
You do not lose your warranty on these any more. Moto posted this in November.
http://motorola-blog.blogspot.com/2013/11/you-asked-we-listened-announcing.html
mjphillips1981 said:
You do not lose your warranty on these any more. Moto posted this in November.
http://motorola-blog.blogspot.com/2013/11/you-asked-we-listened-announcing.html
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This is just for Dev Editions.
Sorry. I am a VZW customer so when people talk about unlocked bootloaders I think dev edition.

Can't re-lock the bootloader

Hi guys i have the dev edition moto x. I rooted it and unlocked the bootlaoder, because i wanted to try out custom roms. i amtr now trying to put the phone back to stock. I followed the guide and i got the stock image back on the phone, but for some odd reason the bootloader wont get locked. I get sst lock failure in the command window. I need to send this phone back. any advice?
It's impossible to lock it again. If you have the pure edition you didn't lose your warranty anyway so don't worry.
Sent from my XT1095 using Tapatalk
AGISCI said:
It's impossible to lock it again. If you have the pure edition you didn't lose your warranty anyway so don't worry.
Sent from my XT1095 using Tapatalk
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You can relock your bootloader.
flameinthefire said:
Hi guys i have the dev edition moto x. I rooted it and unlocked the bootlaoder, because i wanted to try out custom roms. i amtr now trying to put the phone back to stock. I followed the guide and i got the stock image back on the phone, but for some odd reason the bootloader wont get locked. I get sst lock failure in the command window. I need to send this phone back. any advice?
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Always read and read some more before you take someone's word.
Straight from the horses mouth.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91987/p/1449,8620
matt99017d said:
You can relock your bootloader.
Always read and read some more before you take someone's word.
Straight from the horses mouth.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91987/p/1449,8620
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Actually that does NOT put it back to locked. There are 3 bootloader states:
Locked
Unlocked
Relocked
Once you unlock it, it is impossible to go back to locked. He can only change it to "relocked" which anyone can see that it has been unlocked before. Try searching the forums more and you will see what I mean.
Sent from my XT1095 using Tapatalk
AGISCI said:
Actually that does NOT put it back to locked. There are 3 bootloader states:
Locked
Unlocked
Relocked
Once you unlock it, it is impossible to go back to locked. He can only change it to "relocked" which anyone can see that it has been unlocked before. Try searching the forums more and you will see what I mean.
Sent from my XT1095 using Tapatalk
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Relocked would be re-(LOCKED)
hence it is locked. Meaning that you can only flash signed images. You are right in the fact that people can see that it has be unlocked before. But when its relocked the bootloader is still locked.
matt99017d said:
Relocked would be re-(LOCKED)
hence it is locked. Meaning that you can only flash signed images. You are right in the fact that people can see that it has be unlocked before. But when its relocked the bootloader is still locked.
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... For warranty purposes "relocked" does not help. With relocked they WILL know that he unlocked it.
Sent from my XT1095 using Tapatalk
For warranty purposes it does not matter when you have the pure edition. They have already said that its still covered under warranty.
In the first post he says he wants to lock it to send it back, but the point is that it does not matter and that they will know anyway.
Sent from my XT1095 using Tapatalk
AGISCI said:
In the first post he says he wants to lock it to send it back, but the point is that it does not matter and that they will know anyway.
Sent from my XT1095 using Tapatalk
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Even if he never unlocked they would assume it has been unlocked anyway and if unlocking a Pure Edition would void the warranty (which it apparently doesn't) his warranty would already be void. When you put your ID string into the website to get the unlock code it very clearly tells you that once you click continue they update the device as unlocked in their records whether you actually unlock it or not because you asked them for the unlock code.
Well if he has dev edition moto x instead of pure edition then he probably needs to search OG moto x thread not the 2014 moto x
This is all irrelevant. Unlocking the bootloader on an XT1095 will not void the warranty per Motorola's website. Also per their website....requesting and have the unlock code for your device sent to you is the same as actually unlocking the device. In other words, they know what devices they sent out unlock codes for and as soon as they send that code they then assume that it was used and the device was unlocked. It does not matter if you decide not to use the code, if they sent it, then they consider it used on the device. They caution about that in the verbage that they want you to read before requesting the code. That of course does not apply to the Pure Edition (XT1095) since they consider that model a developers edition. So unless you have somehow damaged the device and it will no longer work properly, it really does not matter if the bootloader is unlocked or locked.

[Q] Bootloader

Hello i have a Moto X 2 gen 2014. I would like to relock my bootloader. How do i do that. ??
signesvej4 said:
Hello i have a Moto X 2 gen 2014. I would like to relock my bootloader. How do i do that. ??
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Why do you want to do that? The device will show locked status code 2 not locked status code 0 and it won't restore your warranty if you voided it by unlocking it.
Cant i go 100% back to stock?
signesvej4 said:
Cant i go 100% back to stock?
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You can get back to stock software. But relocking back to status 0 is not possible as was mentioned. Relocking the bootloader has no purpose anyway, so I would just forget about it if I were you.
Sent from my XT1095
AGISCI said:
You can get back to stock software. But relocking back to status 0 is not possible as was mentioned. Relocking the bootloader has no purpose anyway, so I would just forget about it if I were you.
Sent from my XT1095
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With an unencrypted device, you could justify it for security reasons. The command is fastboot oem lock. You should've been able to find that without asking.
But otherwise, yeah it's pointless to relock.
JulesJam said:
Why do you want to do that? The device will show locked status code 2 not locked status code 0 and it won't restore your warranty if you voided it by unlocking it.
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The pure edition keeps its warranty, though?
compuguy1088 said:
The pure edition keeps its warranty, though?
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yes.
JulesJam said:
yes.
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On the website, it shows mine as voided.
korockinout13 said:
On the website, it shows mine as voided.
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You have to get that straightened out with Motorola. Call and ask to be transferred to the US call center, but this has to be done M-F during business hours.
JulesJam said:
You have to get that straightened out with Motorola. Call and ask to be transferred to the US call center, but this has to be done M-F during business hours.
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Pretty sure it warned me that it would happen while unlocking... I could be wrong.
korockinout13 said:
Pretty sure it warned me that it would happen while unlocking... I could be wrong.
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That is a generic warning. The warranty for the pure edition is not voided by unlocking the bootloader. But you have to get it straightened out by speaking to someone in the US, not the foreigners.
Even though the message is there, Motorola still honors the warranty on the pure editions.
Sent from my XT1095

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