Cant connect to PC and access my data - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hey guys,
long story short: I flashed my device and now my pc wont recognise the usb-connection between my phone and computer. The hardware-manager describes as if the phone cant tell the computer that it is a z3 compact.
Errormessage: Unknown USB-device (Cannot get the device description)
*something like that*
what I did to troubleshoot:
- reflash the device with firmeware: A.1.264 (without this strange script)
- reflash the device with the concept preview (without this strange script)
- installed PC Companion from Sony
- Linux cant see the phone, but can flash it
- USB-Debugging wont work as well
Nothing worked for me so far. Anyone an idea what to do?
thanks in advance

Nummer35 said:
Hey guys,
long story short: I flashed my device and now my pc wont recognise the usb-connection between my phone and computer. The hardware-manager describes as if the phone cant tell the computer that it is a z3 compact.
Errormessage: Unknown USB-device (Cannot get the device description)
*something like that*
what I did to troubleshoot:
- reflash the device with firmeware: A.1.264 (without this strange script)
- reflash the device with the concept preview (without this strange script)
- installed PC Companion from Sony
- Linux cant see the phone, but can flash it
- USB-Debugging wont work as well
Nothing worked for me so far. Anyone an idea what to do?
thanks in advance
Click to expand...
Click to collapse
I tried a fresh install of windows 10 and flashed the official 6.0.1 update fia .zip
NOTHING HELPED any ideas?

Nummer35 said:
NOTHING HELPED any ideas?
Click to expand...
Click to collapse
Some roms come with the usb functions disabled, removed as bloatware. So it's possible the first rom you tried didn't have the usb functions installed.
Do you have the correct drivers
Presumably flashtool can see your phone and it's still charging, so I'm sure the hardware is ok.
Did you try a repair with PC companion?
Do you have a different usb lead you can try?

Didgesteve said:
Some roms come with the usb functions disabled, removed as bloatware. So it's possible the first rom you tried didn't have the usb functions installed.
Do you have the correct drivers
Presumably flashtool can see your phone and it's still charging, so I'm sure the hardware is ok.
Did you try a repair with PC companion?
Do you have a different usb lead you can try?
Click to expand...
Click to collapse
Hey,
thanks for your answere. I found a "solution" to connect the phone via fastboot to the pc and with this I could do a complete reset with the PCC. When the phone is booted however I get the same error message over and over again: Cant get a device description!
Maybe you can look up the specific driver which is used in the device-manager so I can force windows to use this one?

Nummer35 said:
Hey,
thanks for your answere. I found a "solution" to connect the phone via fastboot to the pc and with this I could do a complete reset with the PCC. When the phone is booted however I get the same error message over and over again: Cant get a device description!
Maybe you can look up the specific driver which is used in the device-manager so I can force windows to use this one?
Click to expand...
Click to collapse
Did you install the ADB drivers that come with flashtool? Look in the install folder for a folder called 'drivers' run the exe in there and tik the fist two and then Z3c.

Yep, all three unsigned drivers.

Related

[Q] Unknown device - Samsung Galaxy S

Hello,
My Samsung Galaxy S is listed as Unknown Device.
It started after an update to 2.2 via Kies and i did that with the regedit exploration. That was the 2.2 beta and then i updated it again with the official release this time also with the regedit exploit. I have formated the internal SD (i cant dismount it cause im on froyo i guess? atleast there is no option about it). Factory reset and so on.
Reinstalled kies 5 times, installed USB drivers again and again. I have tried it on different platforms with both XP (32-bit), Vista (32-bit) and Slackware Linux (32-bit). The computors just cant find drivers for the device.
I have tried all the different usb options in the phone settings nothing happends. I think i have tried everything that can be found here and on google...
The phone is Rooted and im now on PDA: I9000XWJP6, PHONE: I9000XXJPM, CSC: I9000XEEJP4.
Build Info: 2010. 10.
I believe the main thing here is that i dont even get the MTP application in the phone to recognize that a USB connection have been initialized. Nothing happend in the phone when i connect the USB no MTP screen or anything, just chargeing. I have tried 2 diffrent usb cords both that worked before so its not that.. The computor just says unknown device and Kies dont notice anything at all.
I have tried installing another firmware with Odin in Download mode and stil unknown device.
So i believe the phone have, in some way lost its internal usb drivers? I have also noticed that the battery "100% charged" icon does not disapear after i disconnect the usb or the charger. Also sometimes the icon continues to charge after i disconnect. Sometimes when i turn the phone of it starts by itself after like 2 min.
Anyways! What i was wondering is if there is a way to install an official firmware via update.zip volume-up+home+power?
When i try to install a customized rom with update.zip it says:
E:signature verification failed Installation aborted.
Cause of 3e bootloader? But i think its best to maby have a good stable firmware before i go customized?
So any help would be appreciated!!! heeeeeeeelp.....
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Serikiito said:
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Click to expand...
Click to collapse
Hi m8!
Thx for the reply!
I have allready tried installing those drivers doesnt work for me.
I have tried Download mode with Odin to, it still says Unknown Device in Windows (i have Vista 32-bits, but tried it on XP and Linux to).
So anything that has to do with a USB-connection seems impossible at the moment...
The phone dont start the MTP application at all and windows dont install the drivers, it just says unknown device when trying to install.
I just unistalled Kies and removed everything from regedit with "kies" in it and then rebooted and downloaded a new fresh Kies file. Installed it and rebooted again while i wiped the phone, formated the SD and did a factory reset.. still "Unknown Device" :[
The problem seems to be the software in the phone.. so my question is: Is there is anyway to update or flash the firmware in the phone without any USB connection?
Is there maby any way to get 2e recovery mode without usb connection?
Endombed said:
Is there maby any way to get 2e recovery mode without usb connection?
Click to expand...
Click to collapse
There is an app in the Android Development section here that allows you to flash a kernel within Android. Never tried it myself but I believe it is now stable and you could use it to flash CF-Root internally
EDIT: Here you go...
http://forum.xda-developers.com/showthread.php?t=877444
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Thx man!
But it seems that i dont have root access anymore, so cant use that app either :/ i think im a hopeless case.. :[
Tehpriest said:
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Click to expand...
Click to collapse
Yes man.. i get the same thing with the Yellow friend that says "Do not turn of target!!!"..
"One of the USB devices attached to this computor has malfunctioned. And Windows does not recognize it."
and also
"Unknown Device Installed
The software for this device has been successfully installed.
Unknown device - - Ready to use"
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Tehpriest said:
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Click to expand...
Click to collapse
Yep tried that to.. i have even tried it on 3 diffrent computers 2 of them in all usb ports.. and everything els works that was connected in those ports.
I dont think its the software in the computer that is the problem.. :/
I believe there is some internal (in the phone) usb firmware problem, if thats possible?
i have exactly the same problem my usb by giving uknown device (i used it at 3 computer with kies software) it seems usb not working anywhere.
I believe our only solution is to find a way to install e2 recovery via the phone.
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
I turned the phone in to my provider. this message is what i got from the repairservice.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
WTF?!! i have been really careful with the phone. The only thing i can think of is that it has been really cold where i live (Sweden) and i had it in my pocket.. but i mean cmon! it goto withstand that!
I guess i have to wait for samsung to make it possible to update firmware via Wifi.
Neon2 said:
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
Click to expand...
Click to collapse
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
All makes of Smartphone seem to suffer from, condensation problem .
Or at least thats what the service centres
jje
Endombed said:
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Click to expand...
Click to collapse
I think so. I have my phone rooted and also ROM Flash Manager installed. The issue now is to find an european stock image to flash compatible with ROM Flash Manager
I looked for the stock firmware image (my phone has JF3) but can't find where.
Anyone?
I don't want to flash a cooked image just in case I have to ship the phone to the repair service.
Hello, I have exactly the same problem.
My SGS is unrooted, due to warranty, and alway keep it with maximum care (it is not a free phone...).
Symptoms are the same:
-It started after an update to 2.2 via Kies
-Absolutely unrecognized by windows (xp32 and win764) anymore
-battery "100% charged" icon does not disappear after i disconnect the usb or the charger
-turning the phone off it starts by itself after like 2 min.
More: incredible but sometimes when connected to car charger, I have the message "usb connected".
Already tried all possible (unrooted) tricks.
I believe usb internal drivers (if any) are corrupted (maybe by moisture?), how to reinstall them?
Maybe usb connector damaged; I have moved a little bit with a scrwdrvr the usb connector plate and clean with air and a thin blade but no result.
I will bring to service, as warranty is still valid, but surely they will discard me (I am optimist)
If there is any solution, please post it.
Hello,
Same here, can't connect phone to pc, mtp dont start on phone after connect it on pc !
Anyone know how flashback stock rom if its possible ?
Hi someone have a stock firmware for flash it in to recovery ?
I think i will try send the phone to samsung after reflashing for see what the guys from samsupport says about this !
Yes, if a part of firmware has been corrupted (with usb info for pc recognition) maybe the solution is to reinstall entire rom.
How to find a stock rom?
How to reinstall rom from SD card in a non rooted phone with no usb connection?

[Q] USB device malfunctioned

I don't really know what I messed up but my computer doesn't recognize my phone any more.
After flashing Ultimate 8.2 beta and Ultimate 8.2 it just doesn't work.
What could I have done the mass storage is working with everyone except me.
I included some pictures. I'd appreciate getting helped.
banttu said:
I solved my problem here's the steps.
1. make sure that you have a rom on your sd-card to flash (just in case)
2. do a nandroid backup trough CWM
3. factory reset your phone, reboot
4. uninstall the phones drivers from the computer. unless you have a computer which doesn't have them installed
5. Connect your phone into computer and let it install the sd-card drivers
6. remove the mass storage from your computer safely
7. install the samsung galaxy s drivers for your computer
8. plug your phone into the computer. now it should be recognized and you'll be able to flash to stock if you want via Odin
Click to expand...
Click to collapse
banttu said:
I don't really know what I messed up but my computer doesn't recognize my phone any more.
After flashing Ultimate 8.2 beta and Ultimate 8.2 it just doesn't work.
What could I have done the mass storage is working with everyone except me.
I included some pictures. I'd appreciate getting helped.
Click to expand...
Click to collapse
try uninstalling the drivers for your phone on the pc.
factory reset your phone.
Does it recognise in odin when in download mode?
The same issue. I have Ultibread 1.4 and wanted to flash the JVK but windows keep disabling it. Can't find the device either in normal state or in download state. Odin also didn't recognize it
I'm on win7 x86
Did a factory reset - still the same
I tried different cables and PC's - no luck Anyone !! Any idea?
nightrave said:
I tried different cables and PC's - no luck Anyone !! Any idea?
Click to expand...
Click to collapse
I solved my problem here's the steps.
1. make sure that you have a rom on your sd-card to flash (just in case)
2. do a nandroid backup trough CWM
3. factory reset your phone, reboot
4. uninstall the phones drivers from the computer. unless you have a computer which doesn't have them installed
5. Connect your phone into computer and let it install the sd-card drivers
6. remove the mass storage from your computer safely
7. install the samsung galaxy s drivers for your computer
8. plug your phone into the computer. now it should be recognized and you'll be able to flash to stock if you want via Odin
Didn't help in my case. I did the backup and wipe/factory reset the phone. Enabled the debugging mode, removed kies and all the drivers, rebooted the phone and the pc, connected the phone to pc and had the same message Any idea where I could got it wrong?
P.S. ANd the phone is now extreeeemly laggy and unresponsive
Well this is brilliant! I have made it even worse. I thought thought, that maybe the kernel is the cause of the issue, downloaded the SGS KErnel flasher and flashed the CF-Root-XW_OXX_JV1-v1.3-BusyBox-1.17.1. After the reboot the phone is stuck at the GalaxyS logo and is not booting. I can get into the recovery and the Download mode but the phone is still not being recognized and when I try now to wipe/data or do a factory reset I get loads of red errors Please tell me that I didn't brick it yet
nightrave said:
Well this is brilliant! I have made it even worse. I thought thought, that maybe the kernel is the cause of the issue, downloaded the SGS KErnel flasher and flashed the CF-Root-XW_OXX_JV1-v1.3-BusyBox-1.17.1. After the reboot the phone is stuck at the GalaxyS logo and is not booting. I can get into the recovery and the Download mode but the phone is still not being recognized and when I try now to wipe/data or do a factory reset I get loads of red errors Please tell me that I didn't brick it yet
Click to expand...
Click to collapse
Do you have a rom on your sd-card? Flash it trough recovery.
Or doesn't recovery even recognize your sd-card?
banttu said:
Do you have a rom on your sd-card? Flash it trough recovery.
Or doesn't recovery even recognize your sd-card?
Click to expand...
Click to collapse
I have forgot to put it on ( ARghhh! My stupidity is amazing.
When I go into recovery I get lots of:
e:failed to mount /cache
and
e:Can't open /Cache
nightrave said:
I have forgot to put it on ( ARghhh! My stupidity is amazing.
When I go into recovery I get lots of:
e:failed to mount /cache
and
e:Can't open /Cache
Click to expand...
Click to collapse
And I guess that there's no nandroid backup either?
Though they didn't work in my case.
banttu said:
And I guess that there's no nandroid backup either?
Though they didn't work in my case.
Click to expand...
Click to collapse
It was in the previous kernel. But in the last one I've flashed there is no restore/backup functionality, although the backup might be actually be on the sd card
nightrave said:
It was in the previous kernel. But in the last one I've flashed there is no restore/backup functionality, although the backup might be actually be on the sd card
Click to expand...
Click to collapse
Well, there seems to be only a one solution.
You have to uninstall the phones drivers, and install them again.
Then plug your to your computer in download mode and it'll install rest of the drivers.
Then Odin should be able to recognize your phone and your good to flash stock.
But you really, really have to uninstall the drivers
Well I did it before. I uninstalled all related to samsung from the add/remove programs. Rebooted the pc and still getting this error. In the properties of the device in the device manager I have "unknown device". I don't have any drivers on the pc as far as I see. I install the drivers from here. Connect the device again and get the same error
nightrave said:
Well I did it before. I uninstalled all related to samsung from the add/remove programs. Rebooted the pc and still getting this error. In the properties of the device in the device manager I have "unknown device". I don't have any drivers on the pc as far as I see. I install the drivers from here. Connect the device again and get the same error
Click to expand...
Click to collapse
Hmm.. I did change the computer.. Maybe you should put the drivers on a flash drive and go to your friends computer to flash.
The thing is that he does not have the drivers installed before either.
Don't know why it worked for me but... it worked.
I am going to try the last thing - I have a System backup from the time I definitely didn't have them on the PC and see if this helps....
Nope.... Didn't help.... I am completely desperate. Maybe anyone would have another magical solution?
Guys! ANy idea? Plzzzzz. I'd do anything to get it back to life
Me too i get "unknown device" when attached with usb in download mode...ive been trying to get it back workin for a week now...tried everything...which means i can't flash it to gingerbread
Anyone got any ideas ?
I have tried different PC's and it's the same. Is there maybe a way to reset the device somehow?
nightrave said:
I have tried different PC's and it's the same. Is there maybe a way to reset the device somehow?
Click to expand...
Click to collapse
Hi!
I have a similar problem.
For few days, I cannot connect my SGS to my Notebook.
I have windows 7 x64 installed, and it has never had any problems with connections.
Now, I don't know why, but I cannot connect it.
I tried to connect it to another computer, which has windows 7 x86.
And it was succesfull!
Now, it seems, that I don't have a hardware issue, but I cannot imagne, how I could solve this problem.
I already tried these:
- remove drivers/programs
- tried other USB slots
- downloaded newer USB driver for x64
- removed USB drivers (all of them)
- unplugged my notebook for over 5 minutes (also removed the battery)
Every time I plug my SGS to my PC only this message appears:
"unknown device" - or something similar, because I have a hungarian windows 7.
Sorry about my english.
Has anyone any idea?
Thx for advance

[Q] Xperia x8 bricked

Please help i just isntalled new ROM for my xperai x8 and now when i restarted it it is stuck at SE logo and stays there.I tried to enter to xrecovery but it cant enter like i dont have xrecovery but i actually do. Now when i try to put my phoen i nflash mode it says taht my usb device isnt recognised but it was a day ago. Moreover i reinstalled windwos usb drivers and Xperia SEMC flash drivers to see if this is the problem but its not it still cant recognise it so i am stuck at SE logo , xrecovery cant run , myPC doesnt recognise the phone in flash mode.... Please help !
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
yes
WhatWhatInTheButt said:
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
Click to expand...
Click to collapse
thanks mate i will try it now
lol
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
also
also flash tool in the console says that it cant determine what deviec i am plugging into and cant display what is busybox version or anything like i am putting an unknown device...
27/043/2012 15:43:10 - ERROR - Cannot identify your device. Found sh while expecting X10, E10, U20 or E15 (read from ro.product.model from build.prop)
Hey there, my phone isn't bricked...but I think I have too much data (possibly conflicting roms installed at the same time??) and I wish to reset my phone to its original status... I wish to re-install a ROM on it, but I want to start fresh again by removing the rooting programs or what have you..
Would following these steps put it all back to its original setting, also meaning that I could completely wipe the SD clean?
If so, would this mean I would have to re-root my X8? Not that it would be a problem but I would just like to know if it would be needed!
Thanks!
Regards,
Nev51289
yes
Nev51289 said:
Hey there, my phone isn't bricked...but I think I have too much data (possibly conflicting roms installed at the same time??) and I wish to reset my phone to its original status... I wish to re-install a ROM on it, but I want to start fresh again by removing the rooting programs or what have you..
Would following these steps put it all back to its original setting, also meaning that I could completely wipe the SD clean?
If so, would this mean I would have to re-root my X8? Not that it would be a problem but I would just like to know if it would be needed!
Thanks!
Regards,
Nev51289
Click to expand...
Click to collapse
Yes do as the guy above said...No need to root your phone
Sorry, just to clarify - you mean I wouldn't need to go through the whole rooting process again after doing a full reset/wipe what have you? Thanks by the way
lol
Nev51289 said:
Sorry, just to clarify - you mean I wouldn't need to go through the whole rooting process again after doing a full reset/wipe what have you? Thanks by the way
Click to expand...
Click to collapse
if you want to restore the stock rom (original androdi on xperia x8) with pc Comapnion than you dont need to root it again. But if you want to change it to custom rom and you have done full wipe i think you should root it again (rooting is done so taht you can change the busybox version of the phone and upload xrecovery if you have those you don't need to root)
eastman47 said:
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
Click to expand...
Click to collapse
Why don't you download the store Rom annd use Flashtool to flash it? Then you may be able to upgrade to latest revision with PCC.
eastman47 said:
if you want to restore the stock rom (original androdi on xperia x8) with pc Comapnion than you dont need to root it again. But if you want to change it to custom rom and you have done full wipe i think you should root it again (rooting is done so taht you can change the busybox version of the phone and upload xrecovery if you have those you don't need to root)
Click to expand...
Click to collapse
Can I consequently delete Busybox? If it is a deleteable app that is!
use the update service
eastman47 said:
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
Click to expand...
Click to collapse
Yeah, I lost you somewhere... If after taking out the battery, you CAN NOT enter xrecovery or CWM, then, you either can try THIS THREAD <--- go on, click on it!, or, you have to do what I had to do a couple of times, which is to restore your X8 to its original state, and to do that with Sony PC Companion, you first have to UNINSTALL your current PC Companion!!! THEN, restart your PC, and install a clean version of Sony PC Companion 2.1!
IT DOESN'T MATTER IF YOU HAVE THE LATEST VERSION of PC Companion, YOU STILL HAVE TO UNINSTALL IT, AND INSTALL IT AGAIN!!! IF YOU DON'T, THERE's a 99% CHANCE THAT PC COMPANION WILL NOT RECOGNIZE YOUR PHONE!!! ...I don't know why, but it's probably some marketing trick, since I once used this method 3 times in a row, then the fourth time PC Companion didn't recognize my X8. This happened on both, the old PC Companion, and the current Sony version 2.1. I tested them both on purpose, to eliminate the possibility that I damaged my X8's hardware somehow, during a high speed impact collision with the bedroom wall...
Once you reinstall Sony PC Companion 2.1, go back to my first post to your problem, and follow it step-by-step.
AND yes, if you want to install custom ROM's again, then you will have to ROOT your phone again, and UNLOCK the BOOTLOADER, etc...
BUT, if it's a soft-brick, then you might be able to redeem yourself
ViVA FIDELINO!
how about kernel?
WhatWhatInTheButt said:
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
Click to expand...
Click to collapse
>> how about kernel? for example your phone allready back to 2.1 rom and you are using custom kernel before i done this update? like kernel aA-11? is it possible to turn on phone even if im using custom kernel? please give me steps how to bring it back, because im currenty using mini cm7 / kernel aA-11, and i want to bring back my xperia x8 to original rom and kernel
Try downloading the stock rom and a diff version of flashtool. I can't remembet which version is most recommended (try searchibg xda - i read it here). install drivers in flashtool's driver folder (gordon's gate) then try again. Almost the same thing happened to me. PCC won't recognize my phone so I couldn't install the drivers.
X8 stuck at SE logo
I am facing same problem. I have been using GingerDX for long time wanted to change the ROM, however after I change the rom through Xrecovery. Phone restarted and stuck at SE logo.
I tried with SE PC companion but it gives error.
I tried Flashtool, used different ftf file but cant help.
Please help. I am unable to start phone....Please guide me...
Maybe u can also try sus (sony update service). I have experience this n done with sus.
Me n my W8:-D
Vishal9890 said:
I am facing same problem. I have been using GingerDX for long time wanted to change the ROM, however after I change the rom through Xrecovery. Phone restarted and stuck at SE logo.
I tried with SE PC companion but it gives error.
I tried Flashtool, used different ftf file but cant help.
Please help. I am unable to start phone....Please guide me...
Click to expand...
Click to collapse
The best way, if u still can't get on your phone , is take it to the SE Customer care. And don't tell a word about rooting or anything. Just ask them to repair the phone, saying that one morning, the SE logo kept on popping up.
Sent from my XPERIA W8 using xda platinum
I have YouTube video tutorial on my channel - search GaganSJ1 in YouTube and scroll down till you found
Press thanks if it helped
Sent from my E15i using XDA
eastman47 said:
Please help i just isntalled new ROM for my xperai x8 and now when i restarted it it is stuck at SE logo and stays there.I tried to enter to xrecovery but it cant enter like i dont have xrecovery but i actually do. Now when i try to put my phoen i nflash mode it says taht my usb device isnt recognised but it was a day ago. Moreover i reinstalled windwos usb drivers and Xperia SEMC flash drivers to see if this is the problem but its not it still cant recognise it so i am stuck at SE logo , xrecovery cant run , myPC doesnt recognise the phone in flash mode.... Please help !
Click to expand...
Click to collapse
check out this video http://www.youtube.com/watch?v=l7B-7tDaB5U
press thanks if it helped

[Q] Fastboot mode problem - Xperia SP

Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. I downloaded the Android SDK latest and replaced the USB driver INF file with the one sony give you but it didn't work so reversed back to the other driver the SDK manager installs and that didn't work either.
I've been through the tutorials and even tried to update the driver in device manager in the few seconds it stays there but that didn't work either! USB debugging is enabled too!
Please help, I'm not a noob and have done fastboot booting before and yes for those who may ask have already checked to make sure the bootloader can be unlocked and yes it can also the phone is NOT branded and is unlocked to all networks.
Any help will be appreciated, thanks!
Dave.
Are you on Windows 8? Using USB 3.0?
"As your flesh bears the sigil....your name is that....of a recusant."
First be sure you're using a 2.0 usb port, if this is ok maybe it's a windows 8 driver problem, so you should try this http://forum.xda-developers.com/showthread.php?t=2170114. It works for me
For also fastboot and flashmode come for 5 Sec. So Make sure you prepare the file and attach the device to fastboot or flashmode when it is asked.
Still problems
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
darkdemon32 said:
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
Click to expand...
Click to collapse
Hmm...how many USB ports are being used when you're flashing the phone?
"你看到了没? 爱让我流胆怯的泪..."
"Have you seen it? Love has made me cry cowardly tears..."
Fastboot with Xperia XP
I have the same problem, can't get it to fastboot mode.
Tried the Windows 8 zith USB 2, and also on XP machine where I was succesfully used it for a Xperia U.
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
sarkar1990 said:
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
Click to expand...
Click to collapse
Opensource forever)))
Sent from my ME371MG using xda app-developers app
same problem...
m having same kind of problem i was trying to flash boot img from cm 11 but fast boot isnt recognizing my device any more.my sp is rooted bootloader unlocked.fast boot was recognizing it yesterday.please tell me what to do
What I did was use a Windows XP machine.
Couldn't get it to work on my Windows 7/8, because of the restrictions in driver signatures.
Sent from my C5303 using Tapatalk
fastboot
darkdemon32 said:
Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. .
Click to expand...
Click to collapse
I have a similar problem. the power light lights up blue then passes into the phone starts loading mode
Sorry for bad English
The updated version (09.14) don't work properly. It doesn't enable me to go to Flashmode. Uninstalled and used the previous version and it worked as it should, no issues entering Flashmode.
i might have actually found the solution. im on the 4.3fw build version 12.1.a.1.201... in my case, my pc will automatically install the drivers for mass storage giving me no chance to update the driver to the one from sony.
you need to do step 9. and 10. if you havent done so from http://unlockbootloader.sonymobile.com/instructions
what i did was allow developer settings and allow debugging via usb.
plug in and attempt to go in to fastboot and obviously it'll fail.
go to device manager. (control panel->hardware and sound->device manager) quickly scroll down go to other devices. you will see s1fastboot (or something like that) if you're quick enough, if not, in my case, the phone will go in to charging mode.
what i did was to disable xperia sp mass storage from disk drives category too.
right click on it and select update driver software and you will select the file you've unzipped (following step 9 and 10 sony's instructions).
after it has finished updating, unplug your usb and attempt to enter fastboot, it should work.
PS: im no expert, this solution might be out there somewhere already or it could just be a great coincidence. some of these steps might not be useful even.
Had this problem and found a funny solution: I switched my cable and the port I was using. Both Ubuntu and Windoze 7 failed on both fastboot and flash mode, even though in both the phone would charge. I grabbed a spare micro USB cable and plugged it into the front of the PC; voila. Now the phone is rooted and running the latest CM.
Need a final solution for this problem
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
TheTras said:
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
Click to expand...
Click to collapse
Are you trying to unlock your phone?
Have you installed device specific/fastboot/flashmode drivers via FlashTool? If you are on Windows 8/8.1, you need to disable driver verification to get it done.
Alternatively if you just wanna unlock your bootloader, you can use the BLU option in FlashTool. Again all drivers will need to be properly installed for your phone to be detected correctly.
You say you had the same problem with stock firmware which means you probably haven't setup adb/fastboot properly on your PC. Does your phone get detected correctly in Device Manager? Have you tried installing drivers via Device Manager?
....
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
TheTras said:
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
Click to expand...
Click to collapse
I meant install drivers via FlashTool. Go to C:\Flashtool\drivers or wherever you have installed Flashtool and run the Flashtool-drivers.exe.
Select flashmode drivers, fastboot drivers and common drivers viskan board (SP drivers) and install them. Like I said if you are on Win 8/8.1, you will have to disable driver signature enforcement. Just look it up in YouTube and follow a tutorial.

Need Help Flashtool? my device?

I don't even know how to start...
Just say, I want to try a lollipop on zr c5502.
and downloaded a fw from Xperifirm (and converted to ftf) and this tread http://forum.xda-developers.com/xperia-zr/general/stock-lollipop-android-5-0-2-build-10-6-t3114391
No error both while downloading.
But, I cant install either via flashtool
Firstly, my device wont get in flashmode green led only flash less than a second before gone. But flashtool said its connected, surely I cant flash anything.
I try fastboot blue led stay there, but flashtool dont show my device was connect in fastboot mode.
Then flashtool always show Device connected in flash mode. and I don't even connect my device to pc.
I've tried reinstall flashtool
change my usb cable and port
remove sd card from my phone
remove other usb component but mouse and keyboard
reinstall all flashtool driver.
Still problem
More data I can provide.
- Flashtool 0.9.18.5
- Xperifirm 4.5.3
- Windows 8.1 x64
- My device still working no bootloop, brick or anything wrong no button stuck or something like that
- Already bootloader unlocked
- My pc too
here a log from flashtool, while I doesn't connect my phone to my pc
23/014/2015 00:14:03 - INFO - Flashtool Version 0.9.18.5 built on 14-02-2015 15:30:00
23/014/2015 00:14:03 - INFO - Executing search strategies to find proxy selector
23/014/2015 00:14:03 - INFO - No proxy found for IE. Trying next one
23/014/2015 00:14:03 - INFO - Strategy firefox failed trying next one : No Firefox installation found
23/014/2015 00:14:03 - INFO - No proxy found for java. Trying next one
23/014/2015 00:14:32 - INFO - Syncing devices from github
23/014/2015 00:14:32 - INFO - Scanning devices folder for changes.
23/014/2015 00:14:37 - INFO - Pulling changes from github.
23/014/2015 00:14:41 - INFO - Devices sync finished.
23/014/2015 00:14:46 - INFO - Device connected in flash mode
can anyone help? thank you
Hi ZervZ,
First off, are you sure you have the proper usb drivers installed ?
also make sure to end any running adb connections by other software, ie: if you have bluestacks, genymotion or any other android emulator, make sure to close it completely and end the adb process using task manager (just to avoid any conflicts)
third, how do you boot in fastboot mode ?
it should be : completely turn off your device, connect the usb cable to the PC usb port (not the mobile yet), now press and keep holding the volume down key, while holding the volume down connect the micro usb to the device and continue holding the volume down key.
If this wasn't what you were doing, try it out and let me know what happend.
I'm surely a usb driver are properly installed. Every device but my phone work properly.
For flashtool drivers. Firstly, I've try installed only my device and flashmode+fastboot drivers = not working
then installed all driver that driver pack delivered = not working too. (both install with driver signing off, all green)
I'm not using or even installed any android emulator on my pc. only one program that I aware of conflict with flashtool is sony pc companion, which I'm not open it at all.
how I get in fastboot, same method as you provide but I used vol up, vol down for flashmode .(neither working with flashtool, even I've a blue led on, they still shown Ive connected in flashmode)
Now I'm try to uninstall a semc flash device driver and s1 service.
I think its a source of my problem, but problem is I can't. haha.
Might be need reinstall my windows
Edit: After I've restore my windows to the point before Ive install any drivers. Problem still persist, now its get worst, because pcc shown Ive connected sony device all the time .(same with flashtool.)
ZervZ said:
I'm surely a usb driver are properly installed. Every device but my phone work properly.
For flashtool drivers. Firstly, I've try installed only my device and flashmode+fastboot drivers = not working
then installed all driver that driver pack delivered = not working too. (both install with driver signing off, all green)
I'm not using or even installed any android emulator on my pc. only one program that I aware of conflict with flashtool is sony pc companion, which I'm not open it at all.
how I get in fastboot, same method as you provide but I used vol up, vol down for flashmode .(neither working with flashtool, even I've a blue led on, they still shown Ive connected in flashmode)
Now I'm try to uninstall a semc flash device driver and s1 service.
I think its a source of my problem, but problem is I can't. haha.
Might be need reinstall my windows
Edit: After I've restore my windows to the point before Ive install any drivers. Problem still persist, now its get worst, because pcc shown Ive connected sony device all the time .(same with flashtool.)
Click to expand...
Click to collapse
have you installed the drivers for ZR itself? when u installed Flashmode and fastboot drivers, u must have missed to tick the drivers for Lagan, Fusion3 board which are for ZR. reinstall all 3 I mentioned above and see if it works,
Also what version of flashtool are ou using? I am using 9.13 for my ZR which is recommended by the dev for first Z series phones. u may want to consider that as well
sourabhp said:
have you installed the drivers for ZR itself? when u installed Flashmode and fastboot drivers, u must have missed to tick the drivers for Lagan, Fusion3 board which are for ZR. reinstall all 3 I mentioned above and see if it works,
Also what version of flashtool are ou using? I am using 9.13 for my ZR which is recommended by the dev for first Z series phones. u may want to consider that as well
Click to expand...
Click to collapse
Well, yes I installed Lagan board on my my 1st try. Its wasn't work.
Then I just installed all of them, still wont work. Or even no driver installed from driver package. (only flashtool and connect my phone) that wont work too.
Same problem, but it can connected on 1st try, if I try to flash anything they will error and stay connected in flashmode again (Until I uninstalled a driver & reboot my pc)
As I said, flashtool 0.9.18 since its a latest version, might try 0.9.13 :good:
And.. I cant repair my phone via pcc too. Since they need to get in flashmode :crying:
have u tried http://developer.sonymobile.com/downloads/tool/flash-tool-for-xperia-devices/ ?
Bootloader is unlocked so you can not repair using PCC
sourabhp said:
have u tried http://developer.sonymobile.com/downloads/tool/flash-tool-for-xperia-devices/ ?
Bootloader is unlocked so you can not repair using PCC
Click to expand...
Click to collapse
Oops. Totally forgot about UB can't use PCC haha.
Emma wont detect my device at all.
Flashtool 0.9.13 same problem persist, always shown connected in flashmode, even I doesnt connect my device
Might be a time to format my pc
Thank you guys :good:
ZervZ said:
Oops. Totally forgot about UB can't use PCC haha.
Emma wont detect my device at all.
Flashtool 0.9.13 same problem persist, always shown connected in flashmode, even I doesnt connect my device
Might be a time to format my pc
Thank you guys :good:
Click to expand...
Click to collapse
read in above post about bluestacks, genymotion or any other android emulator,
May be thats the reason why flashtool always showing connected in flashmode, even though u have not connected the device
check and remove everything using adb.
formatting pc is last option :good:
sourabhp said:
read in above post about bluestacks, genymotion or any other android emulator,
May be thats the reason why flashtool always showing connected in flashmode, even though u have not connected the device
check and remove everything using adb.
formatting pc is last option :good:
Click to expand...
Click to collapse
Too late bro. hahaha
As I said only program I aware of interfere with flashtool are pcc. and everytime I used flashtool, I never open pcc.
Anyway after format and intstalled flashtool+driver. now its working normally.
Thank you for helping me to enjoy my lollipop :highfive:
ZervZ, I'm glad that you've solved your issue.
enjoy Lollipop

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