Hey All;
Long time lurker on XDA, first time poster. My phone has been behaving badly, and thus far my googling, and searching XDA has not found any answers; so thank you in advance for any info you can provide.
I have and HTC HD7 (Bell Canada network). This morning my phone rebooted a couple of times, and when it "rebooted" the last time it just hung at the HTC boot screen (white screen with green HTC logo). First I took apart the phone and reseated the SD card. That in itself didn't resolve the issue, but I was able to do a factory reset and got the thing booted.
Now suddenly I am not able to get any service on the phone. It is not giving me any indication that there is an issue with the SIM card, and I even tried it with another known working SIM from my girlfriends phone to no avail. Also oddly, I have connected the phone to my PC, and tried to update it. It will update to 7.10, but will not detect that the mango update (7.5?) is available.
Seems very odd that suddenly the phone would now have no service, and I'm thinking that it must be related to the issues I had this morning. Any thoughts on what could be causing this?
Thanks!
Phone acting wonky/no service
About 6 month ago I had an issue with my old Samsung Omnia 2 using Bell Mobility as well...My phone would continually show no service or jump to roaming mode...A call to bell mobility help line and a good rep indicated to me the sim card was recalled due to issues..A quick trip to bell mobilty and a new sim card fixed the issue...Hope this may help you..I now have an HD7 with the same replacement sim card no issues...
Nope... I manged to get reception for a little bit earlier tonight and then it stopped working again. Pretty sure I must have broken something in the antenna when I remounted the SD card. Tried to fix that problem and now the phone doesn't even power on. Great another $300 device down the toilet...
I have a Developers Edition, using an AT&T sim. I just got the sim about a month ago, as my previous phone had a normal sim instead of a micro. I'm running Android Revolution 8.1.
Intermittently, about once every two weeks, I lose all connectivity and it says sim card not found in the status bar. I reboot the phone and everything is fine. I've tried removing and re-installing the sim card twice now.
Has anyone else had this issue or know the cause?
I had that happen to my DE for this first time this morning. A reboot solved it (for now). If I'm not mistaken, this happened on the HTC One X and a number of people got new SIMs only to have the problem resurface. I guess we'll have to wait and see how many others are affected or if it's limited to only a handful of devices. I doubt if there's anything wrong with your SIM card, but AT&T will give you a replacement if you want to go that route and see.
I used to have the problem one my one x, it was caused by a poorly fitting sim tray combined with the body and back not being completely rigid (it was the same underlying problem which caused the screen flex and wifi problems on the one x). I solved the sim problem with a new sim tray but the underlying problem always remained of course...
Hello,
I am with international HTC One and I have already had this issue twice. But for me, rebooting the mobile does not solve the issue. The first time, after having switching 10 times with some other cards I had, it suddenly worked when I put the card from an Iphone.
This night, same issue again ! Up to now, even with changing with the same card, it does not work !
**** ! I don't know what to do......
Any ideas ?
i have had same issue with my ex One X . Went to service and replaced mobo.btw while all process service guys scrached the body,lost bluetooth sensivity,lost wifi sensivity,green-orange led became bigger light.
i hope something wrong with your Sim.or store can replace with new one . otherwise bad days waiting for your One.
Found this solution in another forum. Sounds like it might work.
http://techwalls.com/guide/no-sim-card-error-on-htc-one/
A. Introduction: I had the HTC Desire C working smooth and fine. Then one fine day, I realized that the microphone is not working properly, the person at the other side of phone call would not be able to listen to me unless I'd literally shout over phone. So I gave the phone to the HTC service center because it was under warranty. They changed some parts and handed back the phone to me. But the problem was still there. I again submitted my phone. They changed the same parts again and now the mic was working classic, phone was working smooth.
B. Twist in the scene: Just after few days, I was on my way to home after some work and I noticed that phone had a cross (x) against the signal and when I pulled down the notification thing, it said NO SERVICE. This used to happen a lot of times from then onward. Switching to Flight Mode and then reverting back (OR a restart OR a sim pullout and insert again) would sometimes fix the issue, but only temporarily. Sometimes after reboot, it would say NO SIM CARD, sometimes NO SERVICE and sometimes proper functioning with 2-3 bars.
C. Attempts from my end: I thought that they have messed the sim card slot while assembling my phone back and it is a hardware issue. But I was finding it hard to believe. I tried switching to GSM ONLY, then it would show full bars, but again only temporarily -- later NO SERVICE again.
The same SIM card in other phones (standard Nokia b&w phones aka hammers) shows full bars. And I have tried 3+ sim cards in the HTC, but all say NO SERVICE after sometime, maybe due to some activity (connecting internet) or just randomly on its wish.
I studied about radios(modems/baseband) and found that they are drivers and they also decide when and how to switch between 2G and 3G network etc.
D. Other Information and Background: Many times, when there is NO SERVICE error, when I check the Signal Strength it says -83dBm 15asu, so that is pretty hard to digest. The other times it says 0dBm 99asu, which should be obvious for a NO SERVICE error.
With point number E.2. in this post I have unlocked the bootloader and rooted my phone, installed CWM recovery, took a backup.
E. Options that are/aren't available from my perspective and my doubts:
1. Warranty period is over now, and I do not want to take my phone to the service center.
2. Can flashing a custom rom and radio fix this issue? If yes, direct me to some reliable ROMs for the same. CM10 build#3 (from here) didn't boot.
3. I have a Linux laptop, so options strictly based on Windows PC will not apply.
Has anyone faced similar issue? I found many pages with similar issue, but nowhere was the exact solution/troubleshoot mentioned.
I did have a problem with sim cards. What I tried doing is borrowing a friends sim card to see if it works on my phone. To my relief it worked and meant that my current one just died. So I went to one of the offices of my Phone plan providers and just changed it and it worked. If you can try that and give back results, it would be awesome.
Depending on the age of your SIM card can give those errors but as you stated you tried other SIMS and same occurred so my guess is it's either Hardware or Baseband Software, unless there's a Baseband update or simply reflash same Baseband, if it still persists I'd more suspect Hardware.
Bashing away at my HTC Desire C
me4488 said:
I did have a problem with sim cards. What I tried doing is borrowing a friends sim card to see if it works on my phone. To my relief it worked and meant that my current one just died. So I went to one of the offices of my Phone plan providers and just changed it and it worked. If you can try that and give back results, it would be awesome.
Click to expand...
Click to collapse
I, myself have a lot of sim cards to check this and I have already tried other sim cards. Some cards are not even recognized. Some are being recognized but it says NO SERVICE after sometime. Switching to Flight mode and back or restarting the phone or Going in Testing Mode > turning off radio > and turning it on again, sometimes solves the issue but only temporarily.
Antagonist42 said:
Depending on the age of your SIM card can give those errors but as you stated you tried other SIMS and same occurred so my guess is it's either Hardware or Baseband Software, unless there's a Baseband update or simply reflash same Baseband, if it still persists I'd more suspect Hardware.
Bashing away at my HTC Desire C
Click to expand...
Click to collapse
Probably. And that's why I installed mini CM10 and flashed the radio with the latest HTC Desire Radio (for CM), but it still says NO SERVICE and the same baseband version as it was saying with the stock ROM. :/
Even though the signal strength is -63dBm 25asu
Can you call or something if it is showing signal strength?
Sent from my HTC Desire C using XDA Premium 4 mobile app
rudi_j7 said:
Can you call or something if it is showing signal strength?
Click to expand...
Click to collapse
No, I wasn't able to call. And when I would search for a network it would say "Error while searching for networks"
I'm more likely to suspect the actual SIM card holder hardware and not the SIM Card itself or the Baseband (No errors reflashing and other SIM's no different than your own), the fact it's showing signal strengths but you're not getting onto the network suggests RADIO hardware is most likely working along with software but a hardware failure could just be 1 connection to the SIM
Q. Are all other SIM's working in other phones and does your SIM work in another phone?
If so I'd suspect the SIM Slot onwards.
Q. may or may not apply but possibly relevant, does Bluetooth and Wi-Fi still work?
Antagonist42 said:
I'm more likely to suspect the actual SIM card holder hardware and not the SIM Card itself or the Baseband (No errors reflashing and other SIM's no different than your own), the fact it's showing signal strengths but you're not getting onto the network suggests RADIO hardware is most likely working along with software but a hardware failure could just be 1 connection to the SIM
Q. Are all other SIM's working in other phones and does your SIM work in another phone?
If so I'd suspect the SIM Slot onwards.
Q. may or may not apply but possibly relevant, does Bluetooth and Wi-Fi still work?
Click to expand...
Click to collapse
Answer #1: Yes
Answer #2: Yes
Q. I still don't get that when I have flashed the radio, how is it still saying the same baseband version? Doesn't flashing a new radio change it?
Recent UPDATE: Somehow, the phone is behaving well... (always 3 bars or full 4 bars), after the mini CM flash and NOPE 750 flash. Initially it was NO SIM CARD or NO SERVICE but multiple reboots and pulling out and reinserting the sim card have made it this far. Let's see if this good behavior persists.
UPDATE: Back to the same state of disconnecting/No Service/No Sim Card
I still suspect the SIM slot as you could have disturbed what's known as a 'dry joint' essentially made it make contact until it disconnects again even with just a change in any kind of pressure (placing the cover on or placing it on a table).
Then again it could be down to ROM and Kernel, I wouldn't totally rule it out without going back to stock ROM and Kernel and seeing any change
Bashing away at my HTC Desire C
Antagonist42 said:
I still suspect the SIM slot as you could have disturbed what's known as a 'dry joint' essentially made it make contact until it disconnects again even with just a change in any kind of pressure (placing the cover on or placing it on a table).
Click to expand...
Click to collapse
Any DIYs to fix this?
Then again it could be down to ROM and Kernel, I wouldn't totally rule it out without going back to stock ROM and Kernel and seeing any change
Click to expand...
Click to collapse
That sucks!
UPDATE: The network seems quite reliable when I am on GSM only (2G only). That again indicates that somehow the problem lies in only the radio driver.
Any ideas?
Same Problem
I am facing exactly same problem on my HTC Desire C. Did lot of hard reset problem reappears after couple of days. got my phone reinstall OS at HTC service centre problem reappeared after a week.
Same sim is working fine in other phone, even got new sim still same problem.
Am confused if its hardware or software issue, problem comes only when phone is in GSM only mode, works fine on WCDMA only or AUTO mode.
But in WCDMA only since network is not good signals are low and in AUTO mode when signals are low it switches to GSM and if at that particular moment there is problem then NO SIGNALS.
Update, Phone fine. Help with the settings!
I checked a lot of sim cards and found that my phone is perfect! There is no hardware issue.
So I am presenting the present scenario. Please help!
I have 2 phones: HTC Desire C and a Nokia B&W aka hammer.
1. TATA DOCOMO sim card work fine on both phones.
2. AirTel sim card works fine in Nokia but HTC says "No Sim Card" regardless of the numerous attempts.
3. Reliance sim card (brand new, bought today) works fine in Nokia but HTC says "No Sim Card".
4. A friend's Reliance sim card was working fine in HTC.
If any Indian friend might help, then it would be great as this issue is more local specific I guess. Or any user who might have faced similar issue and then found a fix please help.
You tried Vodafone?
Sent from my HTC Desire C using XDA Premium 4 mobile app
rudi_j7 said:
You tried Vodafone?
Click to expand...
Click to collapse
Not yet.
And believe it or not, but the AirTel sim that I mentioned in my last post was working once I washed it with some alcohol. So it might indicate that the sim was old and dirty maybe.
But what about the new Reliance sim, I just bought it today and it works in Nokia. I'd have switched to Vodafone but I can't afford its high 3G plan rates as I have to maintain an MTS MBlaze for laptop as well.
And the thing that friend's Reliance sim works fine in my phone is troubling me even more.
I bought a Htc one dual sim few months ago and havent noticed any problem since lately. For some reason the 2nd sim card does not always get signal even though it shows it got signal.
When it works to call, the other person who is receiving the call sometimes has problem to hear what I say and sometimes i have hard time hearing the receiver.
Anyone know what it could be? Hardware issue or Software issue?
The version i got installed is the Maximus HD.
I have updated/installed Stock firmware and the problem persists. Anyone had the same issue?
i have had this problem with 802w ever since i got it about 2 years ago. Looked around initially, found no solution. It shows no or minimal signals for the second sim. I know it's not a network issue because if you switch the SIM to the first slot, it shows full signals. FYI, also really hard to find custom ROMs for this model..
I am using the a71 with two sims one for work and one personal .. I use my three sim personal one in slot one and my work vodaphone one in slot two
I only started to use dual sim yesterday and twoce overnight my dual sim stopped working and sim one failed
I had to reboot the phone on one occasion and it fixed the issue and the second time I had to physically remove the sim tray to get it working again
Anyone else had this issue ? Have I a faulty handset , it came direct from samsung UK so I have emailed them for a replacement but in the mean time wonder if it's a known issue or I am doing something wrong or it's a faulty handset
Love the handset so hope it's just faulty