Note- Please read thoroughly and answer my question with the utmost honesty if that is okay------Hello, developers, I am in need of help. I currently own the unlocked (gsm) Motorola Moto G 2nd Generation, US Version. Around February, I rooted my XT1064 with Kingroot. I did this, to get iOS 7 emojis, and nothing else. My phone is soft bricked. I recently recieved an OTA notification for Android 6.0 (marshmallow). While rooted, I tried to update the phone 3 times. Each time, the update downloaded fine, but when it came to installation, it went halfway through, flashed the android bot with the x (for errors) for a half second, then rebooted. About 2 minutes after boot, I receive an on screen pop up saying that "the installation had an error. no changed were made to your moto g" with no error code. After getting tired of this, I went to King Root settings, and did "uninstall and clear root" I kept the root backup checked. So, after unrooting, I factory reset and thought that I was all good with the update because factory reset right? WRONG. It still shows the same error message, even after factory reset. Does anyone know if this is a phone common OTA error, or if King root took some files that were needed for the OTA when I uninstalled? Help, please! PS: Marshmallow has been a long awaited update, and I hope you can help me. PPS: If you tell me to flash stock android, please provide instructions for my specific device. Also, please name the risks involved. I am fine with a soft brick, but tell me if a hard brick is possible.
Please Help
My xt1064 died after the marshmallow update. Ended up buying a new phone.
Related
Hi,
So I wanted to prepare my unlocked Nexus 6 on T-mobile for my brother by completely un-rooting and then relocking to setup stock firmware. With the help of “Nexus Root Toolkit” it was a quick update. I simply picked up the latest firmware for t-mobile, then relocked - and off you go.
The Phone was ok for couple of days, but then google pushed new update – which would render my phone useless. After update Initially the phone went through the boot almost to the end, and then exception happened. Something about system UI crashing and then screen was unavailable. So I could not do anything on the phone.
I tried fixing with “Nexus Root Toolkit” (unlocking, rooting etc.), but at this point the phone is stock on booting (few colored dots signifying loading), but the phone never actually boots. Going to Factory reset or Recovery does nothing.
Is there anything else I can try please?
Thanks,
-Mariusz
keinam.ty said:
Hi,
So I wanted to prepare my unlocked Nexus 6 on T-mobile for my brother by completely un-rooting and then relocking to setup stock firmware. With the help of “Nexus Root Toolkit” it was a quick update. I simply picked up the latest firmware for t-mobile, then relocked - and off you go.
The Phone was ok for couple of days, but then google pushed new update – which would render my phone useless. After update Initially the phone went through the boot almost to the end, and then exception happened. Something about system UI crashing and then screen was unavailable. So I could not do anything on the phone.
I tried fixing with “Nexus Root Toolkit” (unlocking, rooting etc.), but at this point the phone is stock on booting (few colored dots signifying loading), but the phone never actually boots. Going to Factory reset or Recovery does nothing.
Is there anything else I can try please?
Thanks,
-Mariusz
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There's not much you can do here. If you don't have TWRP or unlocked bootloader, you should just RMA the device direct through Motorola.
You could try to sideload the update you had received that caused this.
Other than that, RMA.
I was hoping not to hear RMA - but thanks for the reply.
Hi all,
First post so please be gentle . I am currently on 5.1 on my 2nd gen device. For some reason I haven't received the MM update over the air. I was wondering if I really need to install a custom ROM at all? I am in the UK and my model is lpe23.32-25.3. Added a a screenshot to be slightly more helpful.
I got the update some time ago. Can you confirm it is an xt1092, and the system version?
Moto X Update
Indeed. Noob problems but I cant seem to be able to attach an image to this reply.
I can't post the screenshot either since I am a new user but yes the model is XT1092 and system version 23.16.3.victara_retgb.retgball.en.GB retde
Ok, if the system version is as you say there's a slight mismatch between GB and de at the end. Did you buy it second hand? Check in the fastboot to see if it's been unlocked (there are guides in the general forum). Have you tried to factory reset and see if the update cones through that way?
I sent it off to repair the screen and there was a issue with the device. Long story short Motorola messed up when returning the device and rather then send me the correct one they provided me with someone else's phone. I shall try the factory reset but I suspect that the bootloader has been modified leaving me with no option but to install the OTA myself? Or do I have any other option?
Hey guys,
Any chance I would be able to do this over the air? Planning on flashing the phone tomorrow and just do the installation that way
I think you need to read all the flashing guides and have a good idea of using fastboot, if you don't already.
So i successfully rooted my Moto G 2nd Gen using KingRoot. Not too long after i had finished downloading Adblocker, a messaged popped up saying i had to "reboot" the phone and that's exactly what i ended up doing. That's when the phone wouldn't boot
.........later, after a bit of research i had found that my phone was stuck in a bootloop.
So i took it to Wind (the company i'm with) and without knowing that the phone was rooted, they told me that they could fix it only if i bring the receipt. I purchased this phone on August 14, 2015, the one year warranty still stands. But the receipt was long gone. No receipt, no warranty service.
I went back to the store where i bought the phone....but they can't seem to pull up the receipt. They said because it's been almost a year since i bought the phone.
Anyways, i am here for help. The phone is in a bootloop and not only that but USB Debugging is not on (i believe). I don't remember turning it on. But i want you guys to understand that I AM A NEWBIE.
I also tried to Factory reset it from Recovery but that didn't help. Btw, since i did a factory reset is the phone still rooted? Isn't KingRoot supposed to be deleted from the factory reset?
One more thing, the phone is a Moto G 2nd Gen, Model: XT1064 (if that helps). :good:
Please Help.
After this i don't thing i will ever root another phone again.
You can try to flash your system with adb
Is your bootloader locked or unlocked?
If unlocked, you could easily recover your phone. If locked, first you'll need to unlock the bootloader.
Did the OP ever find a solution? If bootloader still locked you need to go onto Motorola website, (haven't checked if it's still active since Lenovo bought Motorola???) But if it is still active go on that website after doing search engine search for "how to unlock Motorola bootloader?" Once youre on the right page just follow the instructions. Being a noob I will assume you don't have adb or adb fastboot installed on your computer, great tool to have if you want to make your life easier when it comes to all things rooted. It will also help you to get the unlock code which you will need to unlock the bootloader of your phone, like I said do the search first, then follow the instructions in the tut. It's very noob friendly, good luck! Remember too you may need all the drivers for your specific model depending on whether you're on win, osx or Linux.
Hi everyone,
I own a Motorola Moto G2 (XT1068, dual sim) that came used with Android 6.0 on it.
I installed TWRP (twrp-3.0.2-3-titan.img) on it but failed to root Android 6.0 as well as 5.0 for whatever not yet understood reason. I don't do Android development for a living but I'm an IT professional, so handling adb and fastboot as well as reading and understanding instructions isn't a problem.
I flashed stock Android 4.4.4 (RETDEALL_XT1068_4.4.4_KXB21.85-14) which I successfully rooted by installing SuperSU via TWRP.
Next I updated SuperSU, verified that root access is indeed working and installed FlashFire, which I hoped to use to install OS upgrades, possibly without losing root. FlashFire is new to me (as of yesterday), everything else mentioned up to here is not.
I used the "Flash ZIP or OTA" action from within FlashFire and the previously downloaded update file in the /cache directory. I can't reproduce the file name since the phone is currently unusable and I didn't write the file name down prior to using FlashFire.
The state of the phone after this unsuccessful attempt was that of a broken USB device, i.e. unable to even register as whatever type of USB device. I learned that this can be fixed by holding the power button down for more than one minute, after which I managed to
get the phone to be shown as working "RELINK HS-USB QDLoader 9008" USB serial device in Windows 7 device manager.
I used the information in these two threads:
http://forum.xda-developers.com/moto-g/help/how-to-unbrick-moto-g-falcon-t3394788
http://forum.xda-developers.com/moto-g/help/how-to-revive-hard-bricked-moto-g-t2833798
Since I started with Android 4.4.4 trying to upgrade to 5.0, I had hoped that the blank flash package for one of these Android versions would help fix my problem, but as of now, this doesn't seem to be the case. At the end of the blank flashing process, I get the message
FAILED <blank-flash:sdl-transfer-image:sdl-hello: error sending packet>
After that, the phone still has a black screen and cannot boot into anything. Repeating blank flash works after resetting whatever part of it is still working by holding the power button down for about 30+ seconds.
Is there anything obvious (or maybe even not so obvious) that I missed?
Thanks for reading and any help and/or pointers in the right direction.
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salkollizz said:
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Click to collapse
Did you solved the problem of hard brick of Moto G 2014?
Hey all- after noticing my Netflix wouldn't work despite being a WW plastered phone, I discovered that my phone was actually a flashed CN version. I noticed that I can't receive updates- security or otherwise, which was a big motivating factor for me to try and fix it.
Eventually, I posted on Reddit because I was fed up
My build is (was) - WW_16.0650.1908.12_0
One dude sent me to this video- and since I have dealt with rooting before on my Nexus 4 I decided to try it out.
"
ASUS ROG 2 FULLY CONVERTED GLOBAL ROM WITH WORKING THEMES AND UPDATES"
I can't post links because my account is currently too new.
I followed the guide exactly, but when I got to the part where it said to use ADB, my attempt to boot the rootww190812.img failed- someone said to try on B instead, that also failed. It said it "failed to load/authenticate boot image.
From now it has been bootlooping into the Qualcomm
"qualcomm crash dump mode"
"waiting for flashing ramdump"
And I can not boot the device. I can still reach Fastboot, but that is all.
How can I fix my phone- preferably including continuing the boot process but at this point i'd be happy just to have a working phone again.
Edit: I have found factory reset- but i'm not sure if I should do it, or if I risk simply undoing and having to re-do the initial global reflash.
Edit 2: factory reset says WW_I001D and says it will go back to 1908.12. it should be safe I assume-
Edit 3: changing back to A allowed it to boot without factory reset- but it still won't root, build is now WW_16.0640.1908.12_0
https://forum.xda-developers.com/rog-phone-2/how-to/guide-to-check-change-fingerprint-cn-to-t4002279
This guide ended up helping me- I got it fixed, delete this post if you want.