Video doesn't load in Photos app - Galaxy Tab S2 Q&A, Help & Troubleshooting

I've searched multiple forums and attempted to work with Samsung support (they want me to send tablet to them).
If I try to load a video (not take on this device) from Google Photos app, the video preview comes up but the loading circle just keeps spinning. The same video through Photos app on my android phone on the same wifi connection doesn't have any problem and loads instantly.
I've tried some replacement apps and they seem to do the same or similar thing.
I have a fairly new SM-T810 (only a few months old) and this issue has always been this way...just haven't dug into the problem until now..
Overall, internet browsing on the table is relatively quick and if I go to a site like ESPN within Chrome and play a video on the page it loads fine.
I am currently using DHCP to my router, though I have tried manual setup. I am using a 192.168.1.XXX setup.
Through forums and Samsung, I've tried the normal clear cache/data, uninstall updates, restart tablet, factory reset tablet.....and nothing seems to resolve the issue.
If anyone has a suggestion, I'm certainly open to it. If more information is needed I can certainly make it available.
Thank you in advance.

The photos app is able to stream it direct from google servers, however I think it's only a preview and not full quality or it will play the local version.
3rd party apps will play it, but will download it first.

Samsung keeps saying the only way to fix this is to send them the device. I just find it hard to believe this is a hardware issue.
Seems like it's a software issue with the tablet itself or at least it's integration of handling videos. Smaller videos seem to load after a while (loading instantly on my android phone)...but large videos never load at all (after waiting minutes). Again, start playing within a second or so on my android phone.

Related

Streaming media and you tube via links

I have been trying all day to get this working, downloading program after program, which proved to be nothing but a waste of time and aggravation of nerves. I want to be able to stream media then and there, without having to save it first. I tried tcpmp, wvd, flash lite 3.1, and al lthe plugins, still nothing. When i go to a website it keeps telling me i either don't have java enabled or flash is missing. i even got flash 7, still said the same thing. I mean youtube is pretty smooth, via you tube app, but if i am reading an email and i click on the link, it goes to stupid streaming media and doesn't even load. BOOO!
I am a CDMA Telus Diamond user. Is there anything I can do to just freely watch media on the web. I go through opera sites, still bummer. I have been on this all day, and am rather exhausted. If you can offer help, please do so without reproachful scorn. Much appriciated. What should I download, and how should i work it. Any chance of making pornhub work?

can anyone watch flash videos on espn.com?

Would anyone mind trying on uastring android?
When flash first came out I could watch flash vids on ESPN.com. now I can't, I've tried on stock 91, stock 33, and cyan 6 stable. I can watch if I change ua to desktop but until recently i could easily watch them like any other site. Its sort of annoying. its definitely good I can watch them but its a hassle to keep changing to desktop. I'm stock 33 right now. The vids show up but wont play.
Bump. I realize most people around here probably don't know what ESPN.com is so forgive me maybe if I keep bumping, someone who is familiar will happen across this. Thanks
I just tested it and they play fine for me. I am running the latest nightly but I doubt that matters. When I clicked the link it asked me if I wanted to play using double twist or movies. I picked movies.
I could watch in either android mode or desktop.
pwig said:
I just tested it and they play fine for me. I am running the latest nightly but I doubt that matters. When I clicked the link it asked me if I wanted to play using double twist or movies. I picked movies.
I could watch in either android mode or desktop.
Click to expand...
Click to collapse
Thanks that's interesting. When I use desktop they work but don't ask what I want to use to play them. Come to think of it, when vids on ESPN used to work for me they never asked what I wanted to play them with. I wish I knew if clearing the browsers data or even wiping the phone could fix it, it would be a hassle but it'd be worth it. Oh well, its always something...thanks again
edit: they work when i have plug-ins set to "on demand", thats good enough for me i suppose
edit: now doesnt work "on demand" after the first time. This phone sure does test my patience frequently.
bump, just wondering if any issues watching espn videos have come up for anyone else? Im talking about the full site of course, not the mobile one.
Is there anyway the radio could be at fault? edit- nvm didnt work
Im grasping at straws here its just so irritating that the only website I want to use flash with is the only website I cant.
Im currently running a custom ROM and it still isnt working. Im on frg 33 but espn.com videos stopped working before I flashed it.
I am using Dolphin Browser HD and I watch the videos embedded in the page. They work great for me. The Volume buttons are set to scroll initially so you can go to the app settings and change it back so you can adjust volume while watching.
adambenjamin said:
I am using Dolphin Browser HD and I watch the videos embedded in the page. They work great for me. The Volume buttons are set to scroll initially so you can go to the app settings and change it back so you can adjust volume while watching.
Click to expand...
Click to collapse
thanks thats interesting. I tried dolphin, i can watch vids on the espn mobile site but i still cant on the full site. I cant imagine what the problem could be since it spans stock/rooted, various roms, various browser apps and various radios, what the hell even remains consistent throughout all of that which could cause this? I love this phone but my technical difficulties sure are adding up...it would be cool if i at least had some number to call to get help with the $600 device i purchased. My fault though I did realize google wanted to forget the poor nexus one fairly early on...
Well, it is definitely slow to load up. I have dolphin set to Desktop UA. The page loads up. I click the flash player on-demand. The flash video box stays black for a little bit, then eventually the play button comes up and a commercial plays first. Then again the black box reappears and then the play symbol loads again. (this is with about 1mb/s connection or less). Its takes some patience, but its espn highlights on the go, for free, so I can't complain.
I also remember a newer version of flash player coming last week or maybe 2 weeks ago. You could try to uninstall and reinstall flash player.
When you say not loading, do you mean the flash area is black, or the area has an error message displayed?
adambenjamin said:
Well, it is definitely slow to load up. I have dolphin set to Desktop UA. The page loads up. I click the flash player on-demand. The flash video box stays black for a little bit, then eventually the play button comes up and a commercial plays first. Then again the black box reappears and then the play symbol loads again. (this is with about 1mb/s connection or less). Its takes some patience, but its espn highlights on the go, for free, so I can't complain.
I also remember a newer version of flash player coming last week or maybe 2 weeks ago. You could try to uninstall and reinstall flash player.
When you say not loading, do you mean the flash area is black, or the area has an error message displayed?
Click to expand...
Click to collapse
i have same issue, it works on desktop but on android uastring the page loads and the first frame of the vid shows up but nothing happens
adambenjamin said:
Well, it is definitely slow to load up. I have dolphin set to Desktop UA. The page loads up. I click the flash player on-demand. The flash video box stays black for a little bit, then eventually the play button comes up and a commercial plays first. Then again the black box reappears and then the play symbol loads again. (this is with about 1mb/s connection or less). Its takes some patience, but its espn highlights on the go, for free, so I can't complain.
I also remember a newer version of flash player coming last week or maybe 2 weeks ago. You could try to uninstall and reinstall flash player.
When you say not loading, do you mean the flash area is black, or the area has an error message displayed?
Click to expand...
Click to collapse
When its set to desktop I've gotten it to work. But videos on ESPN played when set to android uastring but this was with only the first couple of adobe flash versions. At some point, after some update I guess, ESPN videos stopped working...

[Q] unable to play video from gallery

I'm having a problem playing videos from the gallery app.
I can see them in the gallery, but when I click on them I get a message saying "Unable to play video".
If I try to open it from Astro I get "File type <WHATEVER> not found"
However, if I open Rockplayer it works fine. I'm assuming it's because I used TI to delete the stock video player app (thinking rock would just take over), but I can't say for sure.
Has anyone else seen this? If possible can someone link me to the original video player app so I don't have to flash back to stock to get it?
Did you try clearing the defaults in settings?
Unless I am thinking of the wrong thing (settings > applications > manage) I have the following options that sound like they could be applicable (meaning there might be some I'm overlooking):
com.samsung.mobilevideo
com.sec.android.app.videoplayer
rockplayer
none have any defaults set.
is there a way to just globablly reset the defaults?
problem solved
Go to settings, all programs, gallary setting, clear data, force stop if it is currently running, disable the app, wait for few seconds and again enable the app, on first start it will ask default video player select whatever u want and enjoy.
Problem may be the default vedeo player set earlier is uninstalled by u. Thanx
I am having a very similar issue. I record a video. 30 seconds long. I stop recording tap the image of what I recorded, it opens gallery.- I select to play the video. the video opens. I click play and a grey message comes up (unable to Play Video) the standard played just fine. I made no changes to the phone after rooting and installing custom rom. it worked fine. now all the sudden. it will not play videos. (only videos I recorded on the phone) everything else such as web and youtube work fine. this is not the first time I have run into this the only option was to install a retail rom and everything worked great. this is a Samsung galaxy s5 g900v I have spent over thre hours on google and bind searching for a solution and I can tell you..it would seem this is an issue many people are having. I don't like VLC I like the stock player. though I dont know what it is called but I have this Rom (VZW_BPB1_ODEX_DEODEX_V9) it has no file browser and no purple video Icon. (thats the one I dont know the name of) and I am not sure what this rom uses to play video. ..so if anyone has a solution please post it. I tried the above and they did not work. I also tried solutions that were offered on other sites to no avail.

[Q] Video quality issues with Netflix and movie players?

Got the Nook HD+ rooted and installed the Play Store
After that I installed a file explorer and Netflix.
It was on playing Netflix that I noticed a big problem, the videos are distorted and pixelated massively. Having done some small web design projects I know that one issue with the retina displays on the newer Ipads etc is the DPI is increased and so normal pictures and videos tend to look washed out a bit. Is that an issue with the HD+?
If not that, could it also be that Netflix itself is thinking I am reaching them from a smaller screen device and streaming the smaller file/screen size which the Nook is expanding to fill the screen making it get pixelated (as happens when you zoom into a video)?
Regardless, I looked in other threads for this issue as I do not believe I am the only person to ever experience this - did not find anything. One last test, I logged into my own home file server and tried to play a movie in one of the folders. Sure enough, it looks fine on the TV and computer monitor but looks a little grainy by comparison - so I have to believe part of this is a DPI issue? Is there a suggestion to resolve this?
Would installing the "real" Netflix from the HD+ market solve this for at least Netflix? (I am going to assume that logging into the B&N site and installing an app that way does not endanger my root or access to GApps/Playstore?) Is there an easy way to get to the B&N app market from the modified dashboard (not CM10) or should I stay away from that if it makes the HD+ more apt to update/modify my current settings?
That is a lot of questions to solve a single problem so is there an existing solution I am overlooking? Or is this just the price of having the greater resolution screen?
That distortion and pixelating happens on all my devices with Netflix. It goes away after a minute or so. It is like the buffer has to fill up before it gets clear.
And I don't think it matters where you get the app, I think they are the same. And getting something from the B&N store has no effect on root or Play Store or vice versa. You are no more likely to get updated. You are already automatically logged in. That happened when you registered your device.
Sent from my Nook HD+ running rooted stock

[Q] somethings not working in the browser(s)

When i first loaded CM onto the nook I was able to use Youtube on the browser (stock and dolphin) as well as some other services and sites.
now, youtube won't play vids- it either shows a blue brick with a "?" mark on it or loads into a 1 seconds non playing video. many other sites have broken parts with the blue brick or just not work at all.
Also, the browsers seem slow and something just don't load properly. I have tried different user agents on both browsers.
anyway to get the browsers working right again? or just optimized in general?

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