US warranty for pebble bought in Germany - Pebble

Hi All,
I would like to know if my Germany bought Pebble will still have official warranty coverage in the US? I emailed pebble support and got weird answer about return policy, I didn't get what they meant by that
Thanks

Can share the reply?
Sent from my D6653 using Tapatalk

No, it may depends on company's policy...
some companies are giving international warranty and some are not.
and i think pebble dont give international warranty.
thanks.

Related

Can I send my note for repair in the US?

As the title says, I'm wondering if I can send my note in for a Samsung warranty repair even though I am in the United States. I ask because I could only find a support page for Latin America and I am not sure if the warranty is valid in a country where Samsung does not sell international versions of their phones.
Thanks for the help
Sent from my GT-N7000 using Tapatalk
I'm afraid not, it is only limited to the country where you bought it. you can still have it repaired though, but you need to pay for the charges

[Q] Samsung claims I have the China model? Do I?

I called Samsung just to see what kind of a Warranty I have (I'm in the US.) and they asked for my model number so I said, "GT-N7000", and without any other questions I was told I have the Chinese model. Is this right? I bought it off Amazon. I was pretty sure I had to the Polish model because my original firmware is LB1.
N7000 is for International version
I9220 is for China version
I717 is for ATT version
Ha, I guess she had no idea what she was talking about.
cruno91 said:
Ha, I guess she had no idea what she was talking about.
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Typical Americans
xD I kid, I kid
Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2
freedomispopular said:
Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2
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I don't agree; can you tell me what's the base facts behind this statement?
RbbCHan said:
I don't agree; can you tell me what's the base facts behind this statement?
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Samsung doesn't sell International galaxy note N-7000 in US.US only gets I-717 Galaxy note thru AT&T.And No samsung device has International warranty I guess.So If you own a N7000 in US,No official warranty from samsung.
I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.
RbbCHan said:
I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.
Click to expand...
Click to collapse
Warranty = training people (service center) on the maintenance of that Model. Why would Samsung spend money in training service personnel in the US if it does not even sell the model.
International warranty is something that Samsung never honors on its phone. If you bought the phone with international warranty it means either the warranty is provided by a third party or you have been cheated by the seller
Indeed buy an iphone if you want international warranty
Sent from my GT-N7000 using xda premium

[Q] Buying overseas

Hi , I am from Malta (EU) and I would like to buy the Xperia Z ... problem is here we don't have such model and I am gonna buy from England so after much research I found 2 company's shipping to my country. Amazon uk and Clove uk. Would like to know which is best of them and After Sales service of course. Money is no problem they're both costy !!!! Opinions and user exp are welcomed... btw this is gonna be rooted (bootloader untouched of course so that warranty is not violated)
zalman360 said:
Hi , I am from Malta (EU) and I would like to buy the Xperia Z ... problem is here we don't have such model and I am gonna buy from England so after much research I found 2 company's shipping to my country. Amazon uk and Clove uk. Would like to know which is best of them and After Sales service of course. Money is no problem they're both costy !!!! Opinions and user exp are welcomed... btw this is gonna be rooted (bootloader untouched of course so that warranty is not violated)
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Click to collapse
Amazon has a great return policy, make sure you buy it directly from them.
Haven't tried clove
Sent from my LG-P990 using xda premium
zalman360 said:
Hi , I am from Malta (EU) and I would like to buy the Xperia Z ... problem is here we don't have such model and I am gonna buy from England so after much research I found 2 company's shipping to my country. Amazon uk and Clove uk. Would like to know which is best of them and After Sales service of course. Money is no problem they're both costy !!!! Opinions and user exp are welcomed... btw this is gonna be rooted (bootloader untouched of course so that warranty is not violated)
Click to expand...
Click to collapse
Only thing to check is what bands your network provider uses, and verify that the Xperia Z model you buy supports this, the reason I am saying this is that there are many people who are complaining about this.
danw_oz said:
Only thing to check is what bands your network provider uses, and verify that the Xperia Z model you buy supports this, the reason I am saying this is that there are many people who are complaining about this.
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Yep , I am on Go mobile network and that is no problem. The phone must be Unlocked and Unbranded of course. I think Amazon will be my choice since I encountered no one stating to have bought from Clove.co.uk....

Hellbent on Xperia Z1. Work on tmobileusa HSPA+42? Where to buy? Bootloader locked?

Hi all! I really want to buy the Xperia Z1 but I'm an american and I might have to import it. I keep on looking at a site called Negri. I want to buy it unlocked but it has to work on tmobile's HSPA+42 network. I hear there are different models but I don't see model listing numbers on any sites for preorder. My phone currently is a lg G2x. I've tried many custom roms but its on its last legs.
I keep on looking at sony.com and sony mobile.com but I don't even see it for preorder (usa sites). Is the Negri the international version?
If anyone knows anything please give me a hand. Also is the bootloader locked?
mas5acre said:
Hi all! I really want to buy the Xperia Z1 but I'm an american and I might have to import it. I keep on looking at a site called Negri. I want to buy it unlocked but it has to work on tmobile's HSPA+42 network. I hear there are different models but I don't see model listing numbers on any sites for preorder. My phone currently is a lg G2x. I've tried many custom roms but its on its last legs.
I keep on looking at sony.com and sony mobile.com but I don't even see it for preorder (usa sites). Is the Negri the international version?
If anyone knows anything please give me a hand. Also is the bootloader locked?
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I've been looking at Negri's site also for the Z1. According to the spec description, all the necessary bands are there for it to work on T-Mo. I say you contact Negri customer service to confirm that or just wait till the phone is released on T-Mo. With T-Mo carrying the Z, I wouldn't count them out on carrying the Z1. Just for your reference, my international HOX is getting the 3G sign on T-Mo instead of the H.
Order from clove.co.uk or handtec.co.uk
they are better than negrielectronics, plus usually negri kinda lags on their shipping dates because they get their devices from wholesalers or dealers w/e.
order from the above sites, its about 20 dollars cheaper, and you get a FREE SMART WATCH ($250)!!!!
plus they will get the device starting on the 16th, so it will ship 16-20, with 1-3 day shipping to the US.
The devices sold by these two companies are C6903 which have all the freq/bands for t-mobile. So it should work unless something horrible goes wrong when we get them (doesnt work lol).
expertzero1 said:
Order from clove.co.uk or handtec.co.uk
they are better than negrielectronics, plus usually negri kinda lags on their shipping dates because they get their devices from wholesalers or dealers w/e.
order from the above sites, its about 20 dollars cheaper, and you get a FREE SMART WATCH ($250)!!!!
plus they will get the device starting on the 16th, so it will ship 16-20, with 1-3 day shipping to the US.
The devices sold by these two companies are C6903 which have all the freq/bands for t-mobile. So it should work unless something horrible goes wrong when we get them (doesnt work lol).
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Hi all,
I just recently switched to T-Mobile from Sprint, so please excuse my ignorance.
I'm looking to pre-order the phone from one of 2 UK sites; www.clove.co.uk and/or www.unlocked-mobiles.com.
Does the phone need to be unlocked for use of T-Mobile?
Are phones from UK auto unlocked or do I need to check with these 2 companies?
expertzero1 said:
Order from clove.co.uk or handtec.co.uk
they are better than negrielectronics, plus usually negri kinda lags on their shipping dates because they get their devices from wholesalers or dealers w/e.
order from the above sites, its about 20 dollars cheaper, and you get a FREE SMART WATCH ($250)!!!!
plus they will get the device starting on the 16th, so it will ship 16-20, with 1-3 day shipping to the US.
The devices sold by these two companies are C6903 which have all the freq/bands for t-mobile. So it should work unless something horrible goes wrong when we get them (doesnt work lol).
Click to expand...
Click to collapse
Thanks for the source for ordering the Z1 in Europe. These are really great deals, Negri is pretty much $50 more (that's what it looks like when I run the conversion on XE.com) and there's no smart watch offer. Hopefully I'll be able to save up enough before these deals are gone.
---------- Post added at 08:51 AM ---------- Previous post was at 08:44 AM ----------
Kcyen18 said:
Hi all,
I just recently switched to T-Mobile from Sprint, so please excuse my ignorance.
I'm looking to pre-order the phone from one of 2 UK sites; www.clove.co.uk and/or www.unlocked-mobiles.com.
Does the phone need to be unlocked for use of T-Mobile?
Are phones from UK auto unlocked or do I need to check with these 2 companies?
Click to expand...
Click to collapse
The phones on the sites above should be unlocked. You should probably pick between clove and handtec that were recommended, unlock-mobiles offers the phone around the same price, but doesn't have the offer for free Sony Smart Watch 2. Clove and handtec will be the better deal.
Kcyen18 said:
Hi all,
I just recently switched to T-Mobile from Sprint, so please excuse my ignorance.
I'm looking to pre-order the phone from one of 2 UK sites; www.clove.co.uk and/or www.unlocked-mobiles.com.
Does the phone need to be unlocked for use of T-Mobile?
Are phones from UK auto unlocked or do I need to check with these 2 companies?
Click to expand...
Click to collapse
Just like Gwuhua, they are unlocked. Buying from these resellers are unlocked. Preorder from clove or handtec, I read that they are on backorder, but you will still receive your phone/watch
Sent from my One using XDA Premium 4 mobile app
expertzero1 said:
Just like Gwuhua, they are unlocked. Buying from these resellers are unlocked. Preorder from clove or handtec, I read that they are on backorder, but you will still receive your phone/watch
Sent from my One using XDA Premium 4 mobile app
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Tks for your response!
I'll go ahead and look into Handtec, but as for warranty repairs, can I send it to Sony USA or do I have to send it to UK should anything happen to the phone?
Kcyen18 said:
Tks for your response!
I'll go ahead and look into Handtec, but as for warranty repairs, can I send it to Sony USA or do I have to send it to UK should anything happen to the phone?
Click to expand...
Click to collapse
Back to UK/ reseller (handtec or clove or whoever)
Just wish you get a nione lemon
Sent from my Nexus 7 using XDA Premium 4 mobile app
Kcyen18 said:
Tks for your response!
I'll go ahead and look into Handtec, but as for warranty repairs, can I send it to Sony USA or do I have to send it to UK should anything happen to the phone?
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Click to collapse
I've put the product in the basket and almost went through the ordering process just so I could see the actual USD total in Paypal. The cost is running close to $78X.XX which is quite high, but do remember, they're throwing in the smartwatch 2 which is worth at least $250. Just want to make sure you don't get shocked by the bill. Paypal may or may not be using the currency rate from XE.com or other currency sites.
I ordered mine from HandTec UK and it is 1-3 day FedEx shipping to the US. The cool thing is that it also comes with a free Smartwatch 2! I checked with T-Mobile and the unlocked Xperia Z1 should support all the bands for HSPA and 4G LTE.
OMEiAM said:
I ordered mine from HandTec UK and it is 1-3 day FedEx shipping to the US. The cool thing is that it also comes with a free Smartwatch 2! I checked with T-Mobile and the unlocked Xperia Z1 should support all the bands for HSPA and 4G LTE.
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Click to collapse
What's the total you paid?
gwuhua1984 said:
What's the total you paid?
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$793.22
OMEiAM said:
$793.22
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I paid $769 and change through Clove but chose the less expensive shipping option.
negri is offering the bundle now.. 780 something
Bought my purple Hong Kong C6903 variant in early October from Negri, and couldn't be happier! LTE works great on T-Mobile USA!

Samsung support: beware!

This is not really S5 specific but I wanted to share my frustration with Samsung support anyway, as this could happen to S5 owners too. I am in the Netherlands and bought a Samsung product here in the Netherlands but it is also sold in the US. I was having problems with this product and tried to google for a solution, I couldn' t find a solution but did find the US support page, I contacted the chat, they referred me to the dutch support but as it is a holiday here they are closed, so I came back to the US support who seemed to be manned. They refused to give me any answers, instead referring that they only can give support for products sold in the US. I give them the US page for the product I need support for, again the same answer only support for products sold in the US. So I tell if I need to set up a US VPN to get help.... and I eventually do I and get a different operator and ask the same question. I am asked if I am from Holland and I think WTF, I am using a VPN service, check my IP and yes I am in the US. So I try a different VPN and ask the same question, I am asked the same question: if I bought the product in the Netherlands, now I decide to outright lie and tell the operator I bought the product in Chicago (where I appear to be) and he just answered my question...
So, one person out of millions with a fairly abnormal situation has a bad experience with Samsung support and now all S5 owners should take caution?
Most S5 owners bought their phone through a carrier and 9 times out of 10 won't even have to deal with Samsung if an issue arises.
Call me crabby, but I see this as essentially a non-issue. Oh, and sorry you had to go through that bad experience.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
And this is a problem because....i mean you buy from US, you get US service, you buy dutch, you get dutch service. It's not Samsung's fault your country has a holiday. There are many reasons why companies dont deal with outside countries. Rules, regulations, laws, language barriers. This is not Samsung's problem, this is your problem, nothing to do with the quality of customer service.
As an example, the European union, and Canada has rules that states that even if your warranty is over, the company is still responsible for their products if its within a reasonable delay of the end of warranty. Basically, if you buy a tablet, and you tablet breaks 2 months after warranty ended, by law, the company is obliged to service the product, this is not the fact in most other countries. You can't train an employee to understand all laws from all countries. For legal purposes, agents can only speak to customers that fall within their jurisdiction. Samsung, and many other companies do this because they do not want to be accountable for answers that dont reflect reality and then get sued for it.
Hey guys! Do not protect Samsung. Remember that the customer service is always the bad guys. Its bunch of part time afterschool workers who do not care. I have dealt with samsung, sony and HTC several times, it's always the same "retarded" answers I get. That said I do not know what we can learn from this thread. Everybody knows that when you buy hardware from the worlds biggest companies you are on your own if something happens....
What a lot of drivel! How ridiculous, you expect support from US for product you bought in another country where you live, where is the logic?
Nice thread.. hahaha

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