[Q] Samsung claims I have the China model? Do I? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I called Samsung just to see what kind of a Warranty I have (I'm in the US.) and they asked for my model number so I said, "GT-N7000", and without any other questions I was told I have the Chinese model. Is this right? I bought it off Amazon. I was pretty sure I had to the Polish model because my original firmware is LB1.

N7000 is for International version
I9220 is for China version
I717 is for ATT version

Ha, I guess she had no idea what she was talking about.

cruno91 said:
Ha, I guess she had no idea what she was talking about.
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Typical Americans
xD I kid, I kid

Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2

freedomispopular said:
Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2
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I don't agree; can you tell me what's the base facts behind this statement?

RbbCHan said:
I don't agree; can you tell me what's the base facts behind this statement?
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Samsung doesn't sell International galaxy note N-7000 in US.US only gets I-717 Galaxy note thru AT&T.And No samsung device has International warranty I guess.So If you own a N7000 in US,No official warranty from samsung.

I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.

RbbCHan said:
I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.
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Warranty = training people (service center) on the maintenance of that Model. Why would Samsung spend money in training service personnel in the US if it does not even sell the model.
International warranty is something that Samsung never honors on its phone. If you bought the phone with international warranty it means either the warranty is provided by a third party or you have been cheated by the seller

Indeed buy an iphone if you want international warranty
Sent from my GT-N7000 using xda premium

Related

Can I send my note for repair in the US?

As the title says, I'm wondering if I can send my note in for a Samsung warranty repair even though I am in the United States. I ask because I could only find a support page for Latin America and I am not sure if the warranty is valid in a country where Samsung does not sell international versions of their phones.
Thanks for the help
Sent from my GT-N7000 using Tapatalk
I'm afraid not, it is only limited to the country where you bought it. you can still have it repaired though, but you need to pay for the charges

May I get warranty in US?

Is there any way for N7000 warranty in US? The phone is unlocked international version and purchased from other country.. Wish someone can share experience for similar situation. Thanks!
chan_max said:
Is there any way for N7000 warranty in US? The phone is unlocked international version and purchased from other country.. Wish someone can share experience for similar situation. Thanks!
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Samsung has "blocks" of warranty service. For Europe and North America - there are separate blocks. Extract from Samsung support:
"Samsung Electronics Ltd supports a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics Europe Ltd cannot guarantee the outcome."
So basically they "may but don't have to" repair European device in the US.
Moved To Q&A​
Please post questions in the Q&A section​
Absolutely not....you will need to send it back to the country from which it came if you need to get it fixed. I was in the same boat a while back with "The Monster" kernel fiasco...I just ended up buying a new phone instead...which actually turned out to be better than my last.

US warranty for pebble bought in Germany

Hi All,
I would like to know if my Germany bought Pebble will still have official warranty coverage in the US? I emailed pebble support and got weird answer about return policy, I didn't get what they meant by that
Thanks
Can share the reply?
Sent from my D6653 using Tapatalk
No, it may depends on company's policy...
some companies are giving international warranty and some are not.
and i think pebble dont give international warranty.
thanks.

Those buying/bought from never-msrp ebay. Anyone else similar price no issues?

Just wondering if people considering buying from never-msrp or those that have bought from them realize they do not offer any warranty on their devices? Literally zilch and not even the manufacturers warranty is apparently honored?
Further, contacted them 6 days ago with couple of questions and no response. Sent a follow up couple of days ago and still no response.
So apart from price wondering if I am missing something here..... They dont honor manufacturers warranty, they dont offer any warranty (unless you buy extra from 3rd party) and they apparently can't be bothered to even reply so they can take my money...Wondering what they would be like then if something goes wrong :laugh:
Is there anyone else people recommend with similar pricing but honors warranty and has good customer service?
I am after the 64gb dual sim SM-N950F/DS and they are selling it for $820 delivered.
Manufacturers typically don't give warranty for grey market devices. Or more accurately, they will only honor the warranty in the market the device was made for, so if you buy a Korean phone, Samsung USA won't honor the warranty but you can still get warranty on it if you send it back to Korea.
harveydent said:
Samsung USA won't honor the warranty but you can still get warranty on it if you send it back to Korea.
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Right. Except I read never-msrp will not do that and will have nothing further to do with the process once you have bought it unlike some other sellers that will deal with Samsung in their region to honor warranty for you and ship replacement back to you and so on. Never-msrp hasn't even bothered to respond yet...
In one case, if true, the customer had a Sony phone and Sony USA wouldnt honor the warranty and Sony HK upon being presented the device and ebay/paypal purchase receipt wouldnt honor the warranty either claiming that it was sold overseas and warranty is no longer valid (of course that isn't Samsung so not sure what Samsung might pull especially since you wouldn't have any support from never-msrp or their original purchase receipt...)
Warranty is a concern when you are spending near $1000 or more...
OP, you don't want to buy from that seller anyway. That variant has the OEM unlock time released cancer.
iunlock said:
OP, you don't want to buy from that seller anyway. That variant has the OEM unlock time released cancer.
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What do you mean by OEM unlock time released cancer? Don't they all take 7 days past activation and usage for the OEM UNLOCK to show up?
Then who apart from Clove is good? Still clarifying with qd_us if theirs shows OEM UNLOCK or not (last response was their's are Taiwan SM-N950F/DS, region free and no one has reported any issues yet).
And one thing I do not get is why don't people flash the XSG firmware on to their SM-N950F/DS (or for that matter the EU firmware or something else)? XSG apparently is confirmed to work and shows OEM UNLOCK and allows Samsung Pay functionality.
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
masri1987 said:
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
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Wonda's 950f/ds works out to ~$950. Where is their version from? I would guess Taiwan as they are from HK.
evangelionpunk said:
Wonda's 950f/ds works out to ~$950. Where is their version from? I would guess Taiwan as they are from HK.
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it's actually 928 and change, also they only have gold.
I don't know where they get it, or if the bootloader unlock issue is present in their f\ds versions.
So far everyone who bought a korean version has absolutely no problems with unlocking bootloaders.
masri1987 said:
it's actually 928 and change, also they only have gold.
I don't know where they get it, or if the bootloader unlock issue is present in their f\ds versions.
So far everyone who bought a korean version has absolutely no problems with unlocking bootloaders.
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Factor in the DHL shipping and it works out to $950. This is one big mess. Korean version no issues, EU version no issues if activated in EU first and 5 min call is made, HK/CN version apparently might work, UAE version apparently ok, the U version apparently locked down junk, the SG/TW sourced versions may or may not work (at least TW from never-msrp may not work)....
evangelionpunk said:
Factor in the DHL shipping and it works out to $950. This is one big mess. Korean version no issues, EU version no issues if activated in EU first and 5 min call is made, HK/CN version apparently might work, UAE version apparently ok, the U version apparently locked down junk, the SG/TW sourced versions may or may not work (at least TW from never-msrp may not work)....
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and that is precisely why i just decided to get the N and not have to worry about what ifs
evangelionpunk said:
What do you mean by OEM unlock time released cancer? Don't they all take 7 days past activation and usage for the OEM UNLOCK to show up?
Then who apart from Clove is good? Still clarifying with qd_us if theirs shows OEM UNLOCK or not (last response was their's are Taiwan SM-N950F/DS, region free and no one has reported any issues yet).
And one thing I do not get is why don't people flash the XSG firmware on to their SM-N950F/DS (or for that matter the EU firmware or something else)? XSG apparently is confirmed to work and shows OEM UNLOCK and allows Samsung Pay functionality.
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No, as mentioned here the EU (F model that has been activated with a 5 Min call in the region) and the Korean (N) mode are not infected.
masri1987 said:
i almost bought from that seller but i decided not to because i don't want to deal with nonnsense regarding bootloadder unlock.
I went with the n950n korean version from wondamobile for just 35 dollars more than never-msrp
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Good choice.
As for The Korean (N) model.......
masri1987 said:
and that is precisely why i just decided to get the N and not have to worry about what ifs
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Click to collapse
..... The (N) model is best for AT&T (since N has 1900 frequency) , however not so much for T-Mobile since TM uses 1700, which the N models doesn't have.
.
::iunlock::
iunlock said:
No, as mentioned here the EU (F model that has been activated with a 5 Min call in the region) and the Korean (N) mode are not infected.
Good choice.
As for The Korean (N) model.......
..... The (N) model is best for AT&T (since N has 1900 frequency) , however not so much for T-Mobile since TM uses 1700, which the N models doesn't have.
.
::iunlock::
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ATT sucks in AZ anyway lol
I've purchased a Galaxy Tab Pro and a S from them before. Devices were both brand new and had no issues so I'm not certain as of the warranty service. But I do believe they offer a limited 30 day warranty or something if the product malfunctions. Like the posters above said, the manufacturer warranty is usually covered by the country the product is shipped from. They sell mostly international variants so it makes sense.
evangelionpunk said:
Just wondering if people considering buying from never-msrp or those that have bought from them realize they do not offer any warranty on their devices? Literally zilch and not even the manufacturers warranty is apparently honored?
Further, contacted them 6 days ago with couple of questions and no response. Sent a follow up couple of days ago and still no response.
So apart from price wondering if I am missing something here..... They dont honor manufacturers warranty, they dont offer any warranty (unless you buy extra from 3rd party) and they apparently can't be bothered to even reply so they can take my money...Wondering what they would be like then if something goes wrong [emoji23]
Is there anyone else people recommend with similar pricing but honors warranty and has good customer service?
I am after the 64gb dual sim SM-N950F/DS and they are selling it for $820 delivered.
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Yeah, they are **** heads. I remember about 7 months ago contacting them vis eBay in respect of buying a Samsung tab s2, their response was sub par at best. I ended up buying it from someone else.
Sent from my SM-N950U using Tapatalk
I bought a Note 8 from Never MSRP. So far it seems to be good but I was little worried since the "security seal" on the box is the old white style found on S4 or S5 plus the Ink quality on the security label looked pretty shabby. The colour of the black fades. When I turned the phone on it loaded right away to a loaded phone screen which might also indicate that it wasn't factory sealed. Normally you would have to go through all the initial settings like language and what not first, am I right here ?
So other then that, it does seem like its a legit note 8 as far as performance goes. I am slightly worried that its a really really good fake but everything works so far and I'm using a T mobile sim.
It is a mystery to me as to how this unscrupulous ebay seller never msrp has a 99% favorable rating. I purchased a galaxy s8 plus, and when it arrived I noticed the ebay listing stated there was an adapter included. This aroused my suspicion that this was an international version, with no manufacturer's warranty. Amazon sellers clearly indicate when items are international version/no u.s. warranty. Not sure why ebay does not demand this kind of transparency. I returned the phone in an unopened box, and in addition to shelling out $10 in return shipping fees, I had to wait 8 days for a refund. Stay far away from this seller, awful experience
I got mine from amazon for 700ish from my company. It comes with no warranty either but I'm not worried about it. I'd go for the pixel 2 xl instead of the note 8. It's def not worth 850 of your hard earned money. If it was 600ish sure.
Bought the Samsung SM-N950U for $649.99 at Amazon today. 300 bucks combined savings, incl. $100 amazon prime membership.
The note 8 from never MSRP is going for 539.99. I bought an S8+ from them a year ago and tempted to get the note. Is it silly to upgrade from s8+ knowing the 2 phones are almost similar?
auky said:
The note 8 from never MSRP is going for 539.99. I bought an S8+ from them a year ago and tempted to get the note. Is it silly to upgrade from s8+ knowing the 2 phones are almost similar?
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Tough decisions:laugh:, always too many choices, they also ran promotion for LG V35 ThinQ $599.99, but I realized they slipped some amazon software into that phone and I really wanted that stylus.

Xperia 1 MKII Australia

Will the new Xperia be released in Australia? I hope it is.
If it doesn't get locally released in Australia what is the best way of obtaining one?
As far as a know, it won't be realeased oficially on Australia, also in other regions that they stopped sales. Here in Paraguay, South America, we have "Couriers" that pick up our packages buyed from USA, and delivery to us, that how we can buy things from USA almost directly, I don't know if Australia have those services.
Meloferz said:
As far as a know, it won't be realeased oficially on Australia, also in other regions that they stopped sales. Here in Paraguay, South America, we have "Couriers" that pick up our packages buyed from USA, and delivery to us, that how we can buy things from USA almost directly, I don't know if Australia have those services.
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Yes Australia does have those services but its always better to buy local. Warranty and repairs etc for a phone $1000 or more dollars. Its a risk to buy one online from overseas
Hazzay88 said:
Yes Australia does have those services but its always better to buy local. Warranty and repairs etc for a phone $1000 or more dollars. Its a risk to buy one online from overseas
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Yes you right, but sadly is the only way to get new Xperias... My XA2 was bought from USA, no warranty, no repair, but not expensive to worry about, but Xperia 1 II is another history...
Meloferz said:
Yes you right, but sadly is the only way to get new Xperias... My XA2 was bought from USA, no warranty, no repair, but not expensive to worry about, but Xperia 1 II is another history...
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For a phone of that value its a risk. Can't believe Sony pulled out from many countries
Hazzay88 said:
For a phone of that value its a risk. Can't believe Sony pulled out from many countries
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Partly because people are so up to Samsung and Apple's asses.
kevinhecox99 said:
Partly because people are so up to Samsung and Apple's asses.
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Well Sony clearly hasn't done enough if Samsung is more appealing. I don't blame people as they go with Samsung for a reason. Well look at Huawei they were growing at such a rate that the US had to stop Google support. I don't see why Sony can't

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