Is there any way for N7000 warranty in US? The phone is unlocked international version and purchased from other country.. Wish someone can share experience for similar situation. Thanks!
chan_max said:
Is there any way for N7000 warranty in US? The phone is unlocked international version and purchased from other country.. Wish someone can share experience for similar situation. Thanks!
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Samsung has "blocks" of warranty service. For Europe and North America - there are separate blocks. Extract from Samsung support:
"Samsung Electronics Ltd supports a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics Europe Ltd cannot guarantee the outcome."
So basically they "may but don't have to" repair European device in the US.
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Absolutely not....you will need to send it back to the country from which it came if you need to get it fixed. I was in the same boat a while back with "The Monster" kernel fiasco...I just ended up buying a new phone instead...which actually turned out to be better than my last.
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Bought the Note in Xda marketplace which was originally from Poland, and I obviously don't have US warranty here, since the note haven't officially released in US.
Just bricked my note last weekend like many people did, and tried 1000 times/ways to fix it, but without any success.
What should I do???? Any repair center suggestions, or Samsung customer care in the foreign country maybe?? Please advice
I already posted this in another thread where you asked the same question:
http://forum.xda-developers.com/showpost.php?p=23318967&postcount=697
As the title says, I'm wondering if I can send my note in for a Samsung warranty repair even though I am in the United States. I ask because I could only find a support page for Latin America and I am not sure if the warranty is valid in a country where Samsung does not sell international versions of their phones.
Thanks for the help
Sent from my GT-N7000 using Tapatalk
I'm afraid not, it is only limited to the country where you bought it. you can still have it repaired though, but you need to pay for the charges
I called Samsung just to see what kind of a Warranty I have (I'm in the US.) and they asked for my model number so I said, "GT-N7000", and without any other questions I was told I have the Chinese model. Is this right? I bought it off Amazon. I was pretty sure I had to the Polish model because my original firmware is LB1.
N7000 is for International version
I9220 is for China version
I717 is for ATT version
Ha, I guess she had no idea what she was talking about.
cruno91 said:
Ha, I guess she had no idea what she was talking about.
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Typical Americans
xD I kid, I kid
Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2
freedomispopular said:
Well, unless you bought a third party warranty for it, being in the U.S., you don't have a warranty.
Sent from my GT-N7000 using Tapatalk 2
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I don't agree; can you tell me what's the base facts behind this statement?
RbbCHan said:
I don't agree; can you tell me what's the base facts behind this statement?
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Samsung doesn't sell International galaxy note N-7000 in US.US only gets I-717 Galaxy note thru AT&T.And No samsung device has International warranty I guess.So If you own a N7000 in US,No official warranty from samsung.
I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.
RbbCHan said:
I bought my N7000 in China ( not the 92xxx) it has an international warranty.
It is explicitly mentioned in the dealers invoice and the attachments.
Only the 92xx doesn't have the international warranty.
I am always insisting on this, as I am living in China but have to spend quite some time in Europe, too. So I want to make sure I do have a chance for repair if something happens.
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Warranty = training people (service center) on the maintenance of that Model. Why would Samsung spend money in training service personnel in the US if it does not even sell the model.
International warranty is something that Samsung never honors on its phone. If you bought the phone with international warranty it means either the warranty is provided by a third party or you have been cheated by the seller
Indeed buy an iphone if you want international warranty
Sent from my GT-N7000 using xda premium
I need to know urgently where the international version of the S4 Active is made. I cannot find the info via Google. My cousin has ordered one from Handtec, and it has been held up by US customs since last Friday. First she was told that Handtec needs to send an FTC form; now Fedex is saying that all they need to know is where this phone is made. Needless to say, my cousin is furious. So, does anyone know? All I do know is that other Samsung phones have been assembled in Korea, China, and Vietnam.
Cant answer this question for the i9295 but the AT&T version was made in Korea (or mine was at least)
Now here is a road map to where you need to post questions in the future:
1. Hit backspace 2Xs 0.2 seconds(depending on your speed)
2. Click "Galaxy S 4 Active Q&A, Help & Troubleshooting"
3. You have reached your destination
It's just as well that there were no replies to my question. I was able to convince my cousin to cancel the order and buy it from a US retailer. She just got it a few hours ago, and according to the product code sticker outside the box, the phone was made in Korea.
Hello, Actually I'm residing in South Korea and I bought my phone from Morocco and I can't use Samsung pay neither other contactless payment app here. I already contacted the customer service here they told me to contact the one from where you bought the phone which I did but the service in Morocco told me that they don't have any answer for this problem.
I've read somewhere that's because of the firmware and I should change it to the country I'm in. I have a Samsung galaxy s10 SM-G973F (international version) and my question is would I have any problems if I install SM-G973N(Korea version) firmware on my phone (same processor Exynos 9820) ? and is it going to solve the problem ?
Thank you!
Hey, no expert here or anything just my 2 cents. I found a Reddit article that asks a similar question. Their Exynos device was in the US but Samsung Pay wouldn't work for them either. The comments seem to point to a change in the CSC needing to match the local region. You can read the article here. For the OP of that question they were hopelessly stuck because there is no US firmware for the Exynos version. You may have better luck since there is a version for your location.