I've got someone's old M7 after mine broke (suddenly died, no light whatsoever, but that's for another thread)
This M7 (completely stock) looked fine and I wiped it through fastboot. But It rebooted and greeted me with the former owner's settings. Going into recovery shows errors that it can't mount /sdcard. I suspect broken partitions/filesystems.
To remedy the broken partitions I tried to install a newer RUU, but as soon as I do the `rebootRUU` command it reboots, without going to the dedicated HTC RUU environment.
Then I tried to go into recovery and repair the filesystems through `adb shell`, but the shell is not available in a stock recovery.
To flash another recovery I tried to do the HTCDEV stuff first. Almost works as I come up until the screen with the disclaimer (on the phone!), saying yes/agree here, reboots (which should happen), but still, no unlocked bootloader
Does someone have any options left for me to pursue?
hansbogert said:
I've got someone's old M7 after mine broke (suddenly died, no light whatsoever, but that's for another thread)
This M7 (completely stock) looked fine and I wiped it through fastboot. But It rebooted and greeted me with the former owner's settings. Going into recovery shows errors that it can't mount /sdcard. I suspect broken partitions/filesystems.
To remedy the broken partitions I tried to install a newer RUU, but as soon as I do the `rebootRUU` command it reboots, without going to the dedicated HTC RUU environment.
Then I tried to go into recovery and repair the filesystems through `adb shell`, but the shell is not available in a stock recovery.
To flash another recovery I tried to do the HTCDEV stuff first. Almost works as I come up until the screen with the disclaimer (on the phone!), saying yes/agree here, reboots (which should happen), but still, no unlocked bootloader
Does someone have any options left for me to pursue?
Click to expand...
Click to collapse
The issue with the unlockable bootloader is normally relates to broken firmware. The solution is to flash an ruu or firmware package before unlocking the bootloader. But since rebootRUU mode is unstable that's not going to be possible.
Are you able to issue fastboot commands to the bootloader in fastboot usb mode? Can you post the output of
Code:
fastboot getvar all
?
Sent from my HTC One M9 using Tapatalk
Related
Lately my phone has been rebooting itself quite a bit. It seems to be getting progressively worse to the point where if I open any app for more than a minute or two then my phone will reboot. I've tried uninstalling quite a few third party apps but that didn't do the trick. Whenever I try to do a hard reset (whether it's through settings or the HBOOT menu) the phone will shut down and then instead of getting the picture of a phone with the green thing in the middle and a status bar below that indicating the phone is resetting, I get a picture of a phone with a red symbol similar to a hazard sign that will last for about 30 seconds then the phone just boots back up to my home screen. I had put an incorrect custom ROM on this phone about 5-6 months ago but I was able to get the stock Sprint ROM back on the phone and relock the boot loader and the phone functioned fine ever since up until about a week ago when it started rebooting randomly. I have a feeling this may be part of the reason why the factory reset is not working. Does anyone have any ideas on how to proceed? Can I do a factory reset by pushing a ROM to the phone through my computer?
If u are s-off then I suggest u download the ruu and run it. If s-off all u have to do is go to hboot and select fast boot and run the program it will reset the phone back to whatever software version it is for the ruu. If your not s-off you will need to get the ruu that matches your firmware. That should fix your troubles if not then you have something faulty with the hardware itself
Sent from my iPad using Tapatalk
Ok I am S-ON and here is what I am trying to do. I downloaded the RUU that matches my phone current software from the link below and placed the file in the platform-tools folder after renaming it. When I run the fastboot oem rebootRUU command in the cmd prompt, my phone just reboots rather than booting to the black screen with the silver HTC logo. Any suggestions on how to proceed?
http://forum.xda-developers.com/showthread.php?t=2687690
Also, my bootloader shows that it is relocked
coppertop4646 said:
Ok I am S-ON and here is what I am trying to do. I downloaded the RUU that matches my phone current software from the link below and placed the file in the platform-tools folder after renaming it. When I run the fastboot oem rebootRUU command in the cmd prompt, my phone just reboots rather than booting to the black screen with the silver HTC logo. Any suggestions on how to proceed?
http://forum.xda-developers.com/showthread.php?t=2687690
Also, my bootloader shows that it is relocked
Click to expand...
Click to collapse
That is a firmware flashing that will do nothing for u. Here is a link to the newest RUU I can find http://forum.xda-developers.com/showthread.php?t=2658910
Sent from my One using Tapatalk
luigi311 said:
That is a firmware flashing that will do nothing for u. Here is a link to the newest RUU I can find http://forum.xda-developers.com/showthread.php?t=2658910
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Ok I tried that RUU yesterday and couldn't seem to get anywhere because I kept getting error 170 (tried updating drivers, installing HTC sync, etc). Tried again today and got error 170 again, so then I went in my bootloader, then fastboot, connected USB cable, fastboot usb. I then ran the RUU and it said it was going to update my phone. The status bar then said "Waiting for bootloader" and my phone just rebooted itself to the home screen and then I got like error 171 or something (another USB error). I'm kind of running out of ideas at this point. I believe something is wrong with my recovery or I have some sort of bug because I attempted to flash a custom recovery today (TWRP) but when I unlocked my bootloader, I restarted the phone and entered my bootloader again but it still said relocked (even though the prompt on my phone came up giving me the warnings asking if I was sure I wanted to unlock the bootloader) so when I run the command fastboot flash recovery twrp.img I get something along the lines of can't read twrp.img or can't open twrp.img (yes I made sure the file is in the same folder that I am running the adb out of). Willing to try any recommendations at this point because my phone is pretty useless as of right now because it restarts every couple minutes. HTC wants $150 to fix it which I told them I'm not willing to pay, rather buy a new phone.
Hey all! I'm having some big problems getting my phone working. I was running Venom One rom for a while but then decided to try out something else and installed the CM 11S. Again phone worked perfectly but I got used to using Venom so I wanted to go back to it. And that's where I fu**ed it I think... I've installed the rom (I'm using T.W.R.P 2.7.1.1, standard cache and data format) like previously and again everything went smoothly with no errors. However, when I restarted the phone it got stuck on HTC logo. But it wasn't stuck like you couldn't do anything, I could lock the screen and when I unlocked it it would present me with the usual lock screen, time, taskbar etc. but when you unlocked it it went back to the HTC logo after a while an error popped up saying that the htc dialler was not responding. I haven't came across something like that ever before... So I went back to recovery and flashed the system again and again I had the exact same issue. So then I went and formatted everything including my internal storage, and that's where I made the biggest mistake. I forgot that I had the rom zip on internal storage and I'd lose it if I format the partition. No problem you'd say BUT I can't copy anything onto the phone.
When I connect the phone to my PC in recovery mode it just refuses to mount!! No matter which partition I want to mount, nothing comes up in my computer. I went on to the device manager and surely enough the HTC One is an unknown device... I tried side-loading the rom but the adb can't connect to the phone. I tried re-installing the HTC sync just to make sure I definitely have the usb drivers but still no luck. ADB devices command shows no devices connected. I've run out of ideas and I'm regretting my decision to try different roms...
I really don't want to buy a new phone so if anyone has ANY ideas please right it down. Thanks in advance!
bboybtek said:
Hey all! I'm having some big problems getting my phone working. I was running Venom One rom for a while but then decided to try out something else and installed the CM 11S. Again phone worked perfectly but I got used to using Venom so I wanted to go back to it. And that's where I fu**ed it I think... I've installed the rom (I'm using T.W.R.P 2.7.1.1, standard cache and data format) like previously and again everything went smoothly with no errors. However, when I restarted the phone it got stuck on HTC logo. But it wasn't stuck like you couldn't do anything, I could lock the screen and when I unlocked it it would present me with the usual lock screen, time, taskbar etc. but when you unlocked it it went back to the HTC logo after a while an error popped up saying that the htc dialler was not responding. I haven't came across something like that ever before... So I went back to recovery and flashed the system again and again I had the exact same issue. So then I went and formatted everything including my internal storage, and that's where I made the biggest mistake. I forgot that I had the rom zip on internal storage and I'd lose it if I format the partition. No problem you'd say BUT I can't copy anything onto the phone.
When I connect the phone to my PC in recovery mode it just refuses to mount!! No matter which partition I want to mount, nothing comes up in my computer. I went on to the device manager and surely enough the HTC One is an unknown device... I tried side-loading the rom but the adb can't connect to the phone. I tried re-installing the HTC sync just to make sure I definitely have the usb drivers but still no luck. ADB devices command shows no devices connected. I've run out of ideas and I'm regretting my decision to try different roms...
I really don't want to buy a new phone so if anyone has ANY ideas please right it down. Thanks in advance!
Click to expand...
Click to collapse
don't worry, you'll not have to buy another phone. Your issue is one of the most common issue we see here. First I will recommend you to use twrp 2.7.1.1 only to flash CM11 based roms and use twrp 2.6.3.3 or 2.6.3.4 for any Sense based roms.
You will first need to fix your drivers issue so you can adb push or adb sideload the rom to your phone again. there is a guide linked in my signature (nkk71's guide). In this thread, there is instruction (in the FAQ #2) about how to solve drivers issues.
When your drivers issue are solved, flash twrp 2.6.3.3:
Code:
fastboot flash recovery name_of_recovery.img
fastboot erase cache
fastboot reboot-bootloader
then boot in twrp 2.6.3.3 and adb push or sideload venom and hopefully it will be able to boot and it will be stable.
alray said:
don't worry, you'll not have to buy another phone. Your issue is one of the most common issue we see here. First I will recommend you to use twrp 2.7.1.1 only to flash CM11 based roms and use twrp 2.6.3.3 or 2.6.3.4 for any Sense based roms.
You will first need to fix your drivers issue so you can adb push or adb sideload the rom to your phone again. there is a guide linked in my signature (nkk71's guide). In this thread, there is instruction (in the FAQ #2) about how to solve drivers issues.
When your drivers issue are solved, flash twrp 2.6.3.3:
Code:
fastboot flash recovery name_of_recovery.img
fastboot erase cache
fastboot reboot-bootloader
then boot in twrp 2.6.3.3 and adb push or sideload venom and hopefully it will be able to boot and it will be stable.
Click to expand...
Click to collapse
The only weird thing is, I used the 2.7.1.1 to flash the sense rom in first place and everything worked fine :/ . Anyway, thanks for the shout! :good: I'll give it a try right now and see how it goes.
Right, I'm having problems installing the drivers for some reason. The ones downloaded from this thread don't seem to be doing anything at all. When click on them they show up for a split second in task manager and then they disappear. No install wizard no nothing. So i downloaded the ones for Windows 7 from here but this just gives me a message that "Windows could not find driver software for your device." . I mean, what the hell?
Edit: Right, after a lot of struggle I've managed to successfully bring my phone back to life! I have no idea what caused the issues with installing the drivers. I've spent ages deleting every trace of HTC drivers, then installed Windows 7 ones and somehow it worked. Then flashed t.w.r.p 2.6.3.3 and venom and it seems to be working smoothly! Hopefully no more problems . Thanks a lot for helping out man!
I have an HTC One M7 on T-Mobile, v4.4.3, with a locked bootloader and no root access (never got around to rooting). So the phone is basically completely untouched from a developer standpoint. I had previously accessed the developer options and I'm pretty sure I left USB debugging checked although not 100% positive.
The past few days my phone has been randomly rebooting, and then today I randomly found it in a state of apparent upgrading even though there are no new OTA updates (I checked yesterday). Then it was "optimizing apps" and going through all of them. Then it rebooted and ever since that point it has been stuck on the HTC ONE logo and will not boot to the home screen. I'm able to access the bootloader (HBOOT 1.57). I'm also able to access the stock recovery, from which I wiped the partition cache and rebooted with no success.
I have a ton of pics and videos from the first year of my son's life on the phone and stupidly did not back them up. I really want to avoid doing a factory reset if possible. Is there any way to recover these files?
I installed minimal ADB and fastboot. From within fastboot on the phone, I can see my device when typing "fastboot devices" in the command prompt. However, it does not list any devices when I enter "adb devices" in the command prompt, regardless of whether my phone is in the bootloader, fastboot, recovery, or stuck on the logo screen. I reinstalled updated HTC drivers and also tried with a universal ADB driver. I've tried multiple usb cables and all USB 2.0 ports, using Windows 7. While in fastboot, when I connect my phone to PC via usb cable, the computer makes the typical sound that it does when a USB device is connected and unconnected, however no drive/mount shows up.
All I want to do is find my device somehow on the PC and extract my photos and videos. I was hoping to use "adb pull" to do this but it just won't find my device. At this point, unlocking the bootloader and installing a custom recovery will wipe all data anyway, correct? Is there any way that I can recover my data in this situation?
Any help would be greatly appreciated since I'm at a complete loss and losing this data would be terrible. Thanks so much in advance!
mac12383 said:
I have an HTC One M7 on T-Mobile, v4.4.3, with a locked bootloader and no root access (never got around to rooting). So the phone is basically completely untouched from a developer standpoint. I had previously accessed the developer options and I'm pretty sure I left USB debugging checked although not 100% positive.
The past few days my phone has been randomly rebooting, and then today I randomly found it in a state of apparent upgrading even though there are no new OTA updates (I checked yesterday). Then it was "optimizing apps" and going through all of them. Then it rebooted and ever since that point it has been stuck on the HTC ONE logo and will not boot to the home screen. I'm able to access the bootloader (HBOOT 1.57). I'm also able to access the stock recovery, from which I wiped the partition cache and rebooted with no success.
I have a ton of pics and videos from the first year of my son's life on the phone and stupidly did not back them up. I really want to avoid doing a factory reset if possible. Is there any way to recover these files?
I installed minimal ADB and fastboot. From within fastboot on the phone, I can see my device when typing "fastboot devices" in the command prompt. However, it does not list any devices when I enter "adb devices" in the command prompt, regardless of whether my phone is in the bootloader, fastboot, recovery, or stuck on the logo screen. I reinstalled updated HTC drivers and also tried with a universal ADB driver. I've tried multiple usb cables and all USB 2.0 ports, using Windows 7. While in fastboot, when I connect my phone to PC via usb cable, the computer makes the typical sound that it does when a USB device is connected and unconnected, however no drive/mount shows up.
All I want to do is find my device somehow on the PC and extract my photos and videos. I was hoping to use "adb pull" to do this but it just won't find my device. At this point, unlocking the bootloader and installing a custom recovery will wipe all data anyway, correct? Is there any way that I can recover my data in this situation?
Any help would be greatly appreciated since I'm at a complete loss and losing this data would be terrible. Thanks so much in advance!
Click to expand...
Click to collapse
unfortunately, you need a booted rom or a custom recovery to use adb commands, so you can't pull your files from the bootloader or from the stock recovery. You already wiped cache and tried to reboot... Not much you can do except maybe to try reflashing the firmware and see if your phone can boot. Can you post the output of "fastboot getvar all" except imei and serialno?
alray said:
unfortunately, you need a booted rom or a custom recovery to use adb commands, so you can't pull your files from the bootloader or from the stock recovery. You already wiped cache and tried to reboot... Not much you can do except maybe to try reflashing the firmware and see if your phone can boot. Can you post the output of "fastboot getvar all" except imei and serialno?
Click to expand...
Click to collapse
Thanks for the quick reply. Here's the info.
Would reflashing firmware require the bootloader to be unlocked? It wouldn't wipe my data?
mac12383 said:
Thanks for the quick reply. Here's the info.
Would reflashing firmware require the bootloader to be unlocked? It wouldn't wipe my data?
Click to expand...
Click to collapse
no with s-on, bootloader must be locked to flash firmware.
What you could try is to download the 6.10.531.9 RUU and extract the firmware.zip and flash it to your phone.
Firmware.zip must be in the same folder where adb and fastboot are then open a command prompt (minimal adb/fastboot):
Code:
fastboot oem rebootRUU
fastboot flash zip firmware.zip
fasboot reboot
If this doesn't work I think theres nothing we can do (to access your files) At least you can restore your phone using the complete RUU
alray said:
no with s-on, bootloader must be locked to flash firmware.
What you could try is to download the 6.10.531.9 RUU and extract the firmware.zip and flash it to your phone.
Firmware.zip must be in the same folder where adb and fastboot are then open a command prompt (minimal adb/fastboot):
Code:
fastboot oem rebootRUU
fastboot flash zip firmware.zip
fasboot reboot
If this doesn't work I think theres nothing we can do (to access your files) At least you can restore your phone using the complete RUU
Click to expand...
Click to collapse
Thanks, I'll give that a try soon, probably tomorrow, and let you know how it goes. Appreciate the help
mac12383 said:
Thanks, I'll give that a try soon, probably tomorrow, and let you know how it goes. Appreciate the help
Click to expand...
Click to collapse
I flashed it successfully, but unfortunately the phone still did not boot to the home screen. I'll hold off on wiping everything for a little longer in case anyone has any other ideas. Thanks for the help!
HTC and T-Mobile were of no help, as suspected. I guess I just find it strange that there's NO WAY to recover data from a soft bricked phone. If I was some big-time criminal who was arrested by the FBI and my phone was seized in this condition, their analysts would have no way of getting into my phone and recovering the data? Maybe I just watch too many crime shows, I don't know...but that seems a bit unbelievable. Is there no way to (carefully) take it apart and access the hard drive in some other way? I'm desperate...
mac12383 said:
HTC and T-Mobile were of no help, as suspected. I guess I just find it strange that there's NO WAY to recover data from a soft bricked phone. If I was some big-time criminal who was arrested by the FBI and my phone was seized in this condition, their analysts would have no way of getting into my phone and recovering the data?
Click to expand...
Click to collapse
Yes they would disassemble the phone, de-solder the emmc chip and extract its data which is not an easy task...
Maybe I just watch too many crime shows, I don't know...but that seems a bit unbelievable. Is there no way to (carefully) take it apart and access the hard drive in some other way? I'm desperate...
Click to expand...
Click to collapse
There is no hard drive in your phone, its a memory chip (emmc). It is soldered to the main board and can't be removed by the user.
see the chip highlighted in orange? This is where your data is stored.
If you can't boot to the OS, your bootloader is still locked, and you have already tried to erase cache and reflashed the firmware, afaik, there's nothing more you can try
alray said:
Yes they would disassemble the phone, de-solder the emmc chip and extract its data which is not an easy task...
There is no hard drive in your phone, its a memory chip (emmc). It is soldered to the main board and can't be removed by the user.
see the chip highlighted in orange? This is where your data is stored.
If you can't boot to the OS, your bootloader is still locked, and you have already tried to erase cache and reflashed the firmware, afaik, there's nothing more you can try
Click to expand...
Click to collapse
I was afraid of that. Thanks for all your help though
I had rooted my HTC One M7-Sprint a few months ago and installed CyanogenMod 11. Worked great. Now I'm trying to get it back to stock to sell it back cause I have a new phone.
I ran HTC One Gurus Rom "Guru Reset M7 Sprint 1.31.651.2" to return to stock with stock recovery. It did appear to work.
I have bootloader unlocked, and am S-ON.
One of the issues is that the Rom won't match the Firmware since all i could flash was the Rom being S-Off. The idea is that once I do an OTA it will update the Rom and the Firmware and I'll match.
But right now that mismatch between ROM and Firmware has my phone working, boots up into stock Android, but with a non-working screen. I'm told when we OTA it will be working again. the rom was 1.31, and from what I see in running Fastboot Getvar All the Firmware (I think that's version-main?) is 5.05.651.2. So I guess it's Cyanogenmod Firmware? Anyway, no match to the ROM version.
How do I get to the OTA without a working screen? I really don't want to buy any sort of hardware and spend a lot of $$, since I'm only going to get about $35 for the phone when I trade it in! I do have USB Debugging on and ADB working. Is there a way to start an OTA from ADB?
Have you tried just flashing the latest RUU? You may have to flash the full firmware first. That would get the phone up and running with the latest release.
http://forum.xda-developers.com/showthread.php?t=2795856
Hung applying OTA HTC One M7 Sprint
What I read from HTCOne Guru said (which is where I got the file I flashed) said you can't flash RUU if you're S-ON.
I found a cheap on the go cable, connected my mouse, and got the OTA downloaded. Then I said yes, install it. It restarted twice, then....nothing. Frozen. White HTC screen, nothing.
So I powered off, powered on, it starts loading, I hear about 3 notes of the HTC music as it's restarting, and ....nothing. Still stuck.
I can boot into Fastboot, but not ADB it seems (I can't get ADB Devices to return the device ID but I can get Fastboot Devices to return the ID.)
I've powered down and restarted, and I've tried to get into recovery (shuts down the phone). I've rebooted from Fastboot screen. Nothing works.
Steve Thomas said:
What I read from HTCOne Guru said (which is where I got the file I flashed) said you can't flash RUU if you're S-ON.
I found a cheap on the go cable, connected my mouse, and got the OTA downloaded. Then I said yes, install it. It restarted twice, then....nothing. Frozen. White HTC screen, nothing.
So I powered off, powered on, it starts loading, I hear about 3 notes of the HTC music as it's restarting, and ....nothing. Still stuck.
I can boot into Fastboot, but not ADB it seems (I can't get ADB Devices to return the device ID but I can get Fastboot Devices to return the ID.)
I've powered down and restarted, and I've tried to get into recovery (shuts down the phone). I've rebooted from Fastboot screen. Nothing works.
Click to expand...
Click to collapse
All HTC phones come s-on...I don't know where people are getting the info saying you cannot RUU if you are s-on. **Sidenote** You cannot RUU backwards if you are s-on.
The RUU is your best bet to get your device working again.
Remember you need to re-lock your bootloader before running the RUU
About two months back, I rooted my htc one mini 2.
Unlocked the bootloader, installed a new recovery (This one) and finally rooted the device. I wanted to install different fonts for it, and in the process relocked the bootloader again.
Now, after several weeks of not doing anything regarding the root, my phone has errors after errors.
First, Google Play stopped working, and along with it, Youtube and the Play Store of course.
About two weeks later, even the "internet" app stopped working.
Today i wanted to start my phone only to find it stuck in the starting screen. (Looks like this)
What I want to do now is get my phone factory resetted, not rooted anymore and WORKING.
What I tried to do is get the phone into fastbood mode (this worked) and connecting it with the "Minimal ADB and Fastboot" console. (This did NOT work)
Rebooting the device from the fastboot menu did not work, it either gets stuck in the loading screen again or directly enters fastboot.
What can I do to make my phone work again?
I hope you can help me :/
Montor
Montor said:
About two months back, I rooted my htc one mini 2.
Unlocked the bootloader, installed a new recovery (This one) and finally rooted the device. I wanted to install different fonts for it, and in the process relocked the bootloader again.
Now, after several weeks of not doing anything regarding the root, my phone has errors after errors.
First, Google Play stopped working, and along with it, Youtube and the Play Store of course.
About two weeks later, even the "internet" app stopped working.
Today i wanted to start my phone only to find it stuck in the starting screen. (Looks like this)
What I want to do now is get my phone factory resetted, not rooted anymore and WORKING.
What I tried to do is get the phone into fastbood mode (this worked) and connecting it with the "Minimal ADB and Fastboot" console. (This did NOT work)
Rebooting the device from the fastboot menu did not work, it either gets stuck in the loading screen again or directly enters fastboot.
What can I do to make my phone work again?
I hope you can help me :/
Montor
Click to expand...
Click to collapse
Try unlocking the bootloader again.Flash the custom recovery and then flash the stock rom available in the development section. It looks like your system partition got corrupted
csoulr666 said:
Try unlocking the bootloader again.Flash the custom recovery and then flash the stock rom available in the development section. It looks like your system partition got corrupted
Click to expand...
Click to collapse
How can i unlock the bootloader again?
The only way i know is via the console and "fastboot oem unlock" - i cant get my phone to connect though.
The available devices the console gives me are an emulator and three times my phone, which is/are offline.
Edit:
Stupid me. "Fastboot oem devices" and it shows my phone in fastboot mode.
Next problem: "fastboot oem unlock" does not work, and flashing the recovery with "fastboot flash myrecovery.img" doesn't work either :/
Edit 2: Managed to unlock the bootloader again (mistook the android folder with de adb folder, no unlocktoken there of course)
Directly after unlocking the bootloader again, the device went into recovery mode, showed the recovery starting logo, and went black.
After turning it back on, it got stuck in the starting screen again - will have to wait for it to run out of battery.
Edit 3: Flashed the recovery, but i can't seem to find a stock rom (only one i did find is this here - and the files are down...)
Solved it!
Just did a factory reset in bootloader menu.
(I hope i didn't forget anything, since I don't know s*** about android development)