Android N SMS problem - Nexus 6 Q&A, Help & Troubleshooting

Ok I had this before on my nexus but cannot remember how I fixed it.
I get an sms and it shows in notification but when I open the sms there are no text in the message. It just disappears.
And it happens in Hangout and Messenger.
What's the main sms process ? Want to see if I force stop and clear data if it will fix the problem
Thanks Rudolph

Does anybody know why this happens? I have the same issue but am not sure how to fix it.
Would really appreciate the help

Same issue here. Nexus 6 on Android N.
I have Hangouts as the default messaging app.
When I receive a text message, a heads up notification pops up but when I open hangouts the message is gone.
I also tried to switch to the Google Messenger app. In this case I can receive texts but I cannot send them...
Textra seems to work fine but it's not my cup of tea...
Anyone knows how to fix this, please?

Now it's getting even weirder.
It looks like whatever SMS I delete in Hangouts or Messenger gets restored after I close and reopen the app...

It looks like that whatever I do in Messenger or Hangouts goes nowhere and does nothing.

kwammi said:
It looks like that whatever I do in Messenger or Hangouts goes nowhere and does nothing.
Click to expand...
Click to collapse
This is why it is an alpha build and not really meant for day to day use.

Same issue here.
I searched old threads, and found there is a solution, just reboot to safety mode, and send a sms to yourself. Then reboot to normal...
However, it doesn't work for me.

I have just found what may have caused the issue (at least in my case) and it was entirely my fault.
I basically dirty flashed the N alpha on top of my previous 6.0.1 installation where I had made quite a few changes, instead of doing a clean installation.
That plus the fact that some SMS/MMS things have now changed in M (for example the telephony databases are no more stored in /data/data/com.android.providers.telephony but are now under /data/user_de/0/com.android.providers.telephony ) may have messed up my system.
I've now done a clean installation and all seems to be fine with SMS in Hangouts for the time being.
Other small annoyances (mainly related to the cellular data connection) also seem to be gone now.

The SMS issue reappeared after some time (i.e. Incoming text messages are shown in notifications but they are not saved in Hangouts or Messenger).
After having done all sort of different tests, it looks like the issue may be related to a language setting.
The Android N alpha allows you to set two languages under Settings > Language & input > Language.
- With just one language enabled, all is fine.
- With 2 languages enabled, Hangouts and Messenger seem to work ok for some time, then the disappearing-SMS bug comes back. The only workaround I could find is to disable the second system language and reboot the phone.

Related

3rd Party Applications - SMS incoming timestamp delay

I've scoured the forums for an answer but all of these seemed to be pointing to the actual stock SMS app or another like Handcent.
What I'm talking about is that on third party applications that send SMS data to a server, the timestamp (apparently for all motorola phones) is delayed on applications such as:
DeskSMS
Web Desktop
LazyDroid
I'm experiencing this problem. Although on texting applications on the phone the timestamp is correct, on these third party applications that send information to my computer the time is around 4-5 hours behind.
Any theories/fixes? I have a feeling the normal time fix app won't work for this...
It's a known problem for all text messaging functions (phone and tied to PC). It has to do with how the date codes are stored in the text message database (which all SMS programs use). If you use SMS Backup and Restore to backup, then view your messages, all your received would be a few hours older.
On the phone, Go SMS works just fine (probably reads and writes to the database itself, instead of going through Motorola's crappy SMS programming). Dunno about the PC end. Although if you use LazyDroid and GO SMS at the same time, you'll get two copies of the same message: correct and old dated. Not the best workaround, but it's something.
Technically speaking, the Motorola coding (with Stock and apparently Handcent use to interface with the database) causes the date to be written as if your local current time IS the Greenwich Mean Time (GMT 0). When another program reads the code without using the Motorola programming, it tries to convert the
"GMT" to your time zone. So for me on the East Coast of the US, I'm on GMT-5. Add a difference of 1 for Daylights savings time in the US, and my messages are 4 hours old.
I don't have any issues. I get texts basically instantly from chrome to phone as well with the stock messaging services.
Sent from my DROID3 using XDA App
i'm going to bump this because I have a weird issue.
i use GO SMS Pro and wanted to use Light Flow to control the LED on the device. When you disable GO SMS native notification settings and uncheck the 'block other notifications' it allows the Light Flow controls to work, but I see the issue where all the received timestamps are 5 hours behind (I'm in the eastern time zone). However, if i do check the 'block other notifications' it works fine, but Light Flow blocks all use of the LED for text messaging. Kind of annoying since I don't see how Light Flow can reveal this bug, but after uninstalling the issue goes away.
Nolam20 said:
I've scoured the forums for an answer but all of these seemed to be pointing to the actual stock SMS app or another like Handcent.
What I'm talking about is that on third party applications that send SMS data to a server, the timestamp (apparently for all motorola phones) is delayed on applications such as:
DeskSMS
Web Desktop
LazyDroid
I'm experiencing this problem. Although on texting applications on the phone the timestamp is correct, on these third party applications that send information to my computer the time is around 4-5 hours behind.
Any theories/fixes? I have a feeling the normal time fix app won't work for this...
Click to expand...
Click to collapse
I'd assume you do not use your phone on Verizon. Anyways - there is an app on the market called SMS Time Fix. I think it can solve your issue without having to replace standard SMS client.
I was using go sms for like 14 hrs. Deleted it, tho. It was nice to theme it but for some reason it kept reverting my theme to the default and or would revert some aspects of it while keeping others.
Ill just wait for a rom, I don't really have that big of an issue with the stock app.
Sent from my DROID3 using XDA App
leobg said:
I'd assume you do not use your phone on Verizon. Anyways - there is an app on the market called SMS Time Fix. I think it can solve your issue without having to replace standard SMS client.
Click to expand...
Click to collapse
Not sure if you're on a Droid3, but my SMS Time Fix doesn't work all the time on my Bell XT860 (running on Rogers). How has your experience been? Most of the time it gets the right timestamp, but sometimes it doesn't. Is there any way I can tell if the task manager is killing the app or...?
danifunker said:
Not sure if you're on a Droid3, but my SMS Time Fix doesn't work all the time on my Bell XT860 (running on Rogers). How has your experience been? Most of the time it gets the right timestamp, but sometimes it doesn't. Is there any way I can tell if the task manager is killing the app or...?
Click to expand...
Click to collapse
I am indeed using Bell XT860 on Rogers. SMS timestamp fix works fine for me. Without it installed messages are stamped with GMT time.
Beside installing it you need to open it, set it active (it is disabled by default) and choose method to correct time (adjustment method) - select top one - Time zone.

[Q] HELP! Messaging is broken

So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app

Messages app not working

It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
ajua said:
It's been almost a week since the stock Messages app started acting up.
If I try to open the app by tapping the icon, it will start, briefly show the messages and close itselt with an error prompt that allows me to close it or send an error report. If I receive an SMS and tap the notification, the app opens and shows the message, I can reply and it works fine this way.
Restarting the phone sometimes solves this right away but it appears at random times. I don't text that much via SMS (mainly WhatsApp and Skype) but it's annoying to not be able to open the app to send an SMS on the rare occasions I need to.
I have an unlocked US model, I'm not rooted or anything. Using stock with Nova Launcher Prime and a couple icon packs.
Has anyone experienced this problem with the Messages app?
I'm currently waiting for the 4.2.2 update to show on the phone. I hope this is fixed in this update.
If the update doesn't fix it, I will try Textra or SMS Now. I've read good things bout them but I really didn't need an extra messaging app since I received or need to send 1-3 SMS a day.
Having a 3rd-party SMS apps will interfere with the stock Contacts and Dialer apps in some way?
Click to expand...
Click to collapse
First thing I would do is go into settings > apps >all. Go to messages then force stop. Reset defaults and delete data.. That should reset anything you may have changed on error. If that doesn't work do a factory reset. If that doesn't work then I would say your launcher has a conflict
Sent from my HTC One using xda app-developers app
I already deleted its cached data and reset default options. Could be Nova Prime Launcher having a conflict with Messages, but the strange thing is that it started to happen long after installing Nova.
I'm waiting for the 4.2.2 update. When it shows I will update and do a factory reset.
Thanks

cant see sms

Hi guys i hope somebody can help me, i receveid a new z3c because the old one got some death pixels, so like the first one i did root-backup-drm-keys then i install all in one lollipop version by hispanico so everything was fine, the problem now is when i receive sms (using the stock or hang outs) i see the notification i open it and read it then if i want to see the sms again i cant, i dont erase them, the sms seems to be there but when i try to see it no text is show, i already change between stock and hang out and its the same, but the stock erase them, hang outs dont, also i changed the options in the two apps being each one as default sms app, but no success, some times works fine but after a while, I click in the sms and the whole conversation is gone, i already wipe cache and dalvik, uninstall/install stock sms app and hang outs too, verify the system hour but the problem remains. by the way i can receive and send sms.
after a quick search on the net some people seems to have the same issue, some answers are to disable notification in the app options, others to turn off the phone some seconds, change the preview option, factory reset, others that you only need and update, and the one that seems to be work (fastest)install textra, No other apps textra will do the job

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.
I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.
Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...
it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

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