My AT&T Rant - AT&T Samsung Galaxy S6

Okay. So I'm going to jump right into this, Basically all at&t members get a 14 day period if you buy a phone or get it on contract with AT&T Next. The 14 days is to decide whether you want the phone or want a different one or just don't want a phone at all. So I was going to trade in my S6 for an S7. So I drive 30 minutes to the nearest AT&T store and, I basically get told That I can't trade it in at a different store so he gives me a location. I drive 1 and a half hours to a Store and They tell me "Sorry, You can't trade in phones that have been ordered online here". So I basically Got lied to by a rep on the phone then lied to by a in-store rep. The reps told me which stores to go to and, Completely Failed to mention about the Return Shipping. Not only did AT&T waste my time. My 14 day period ends tomorrow so I'm basically screwed. Tired of Reps giving incorrect information. I'll just call em up tell them I'm going to switch carriers and see how it goes. I guess its come to the point where I have to do crap like that. They already took 5 days to ship my phone initially. "Overnight" Not so overnight at all.
Thank You AT&T for your horrible information.

Should bring it up in ATT forums. More effective there

I sold the s6 and bought the international s7 with unlocked bootloader.

Nice

Idk I mean they are pretty similar but that is bull. Mean I have an s6 but I'm gonna buy a Nexus next time. Att can stay with their ****ty locked bootloader

Not to mention they just terminated one of the phones on my bill without my authorization! WTF! I had to get my bill credited. I'm so done with AT&T.

Related

Why... Google? AT&T version, no announcement!?

I freakin' bought my Nexus One unlocked about 5-6 days ago! Why couldn't they announce this ****!?
And they should have at least given some kind of exchange for the AT&T version. I do not want to pay a $45 restocking fee.
Anyone else got burnt by Google and HTC on this?
Surely you were aware of the fcc approval for a nexus one that's compatible with att, that happened nearly....three weeks ago?
That's horrible. Maybe you should call them?
Ouch.
I would call this an Apple move.
Friend bought an iphone for 200 bucks. One week later, they went on sale for 99.
Give Google a call and explain that you want to return your phone and swap it out for the ATT one. If they make you pay the restocking fee, it will be easier than having to sell it on your own...plus you run the risk of losing more than 50 bucks when offloading the phone on your own.
Called Google and HTC... both say no exchange is possible, only a return with a restock fee. How long does a return usually take? For me to get my money fully refunded?
At least you have the choice to just pay the restock some of us fell for the early release and now get to move to T-Mobile eventually....
manderson8898 said:
At least you have the choice to just pay the restock some of us fell for the early release and now get to move to T-Mobile eventually....
Click to expand...
Click to collapse
Just sell it. Craigslist, Ebay, etc. That's what I am doing right now. I would rather have to pay 100ish bucks for a phone that uses 3G on my current provider than have to worry about changing providers and suffering until then.
hmmm news about the nexus one heading to att beeen out for months.
It even passed FCC regulations a few weeks back.
So basically because you were impatient and wanted it NOW!! your trying to blame google and HTC?
I have a friend that wanted the nexus one but did not want to switch to tmobile or be stuck on edge. You know what he did after I told him that it was heading to att?
HE WAITED!! so easy to do.
Just pay the restocking fee and stop *****ing about it. IS YOUR FAULT!! not theirs.
Find somebody that wasn't a T-Mobile one, have them buy the AT&T, then trade?
Does anyone know if there will be problems rooting this one vs the regular t-mobile one, as I am about to buy it...
Should be the same rooting process as the AWS version.
I'm not surprised this has causes such a stir, lol... I convinced my buddy to buy the N1 for use on AT&T. He finally gave in about 2 weeks ago... now he wants ME to sell the AWS version.
Just return it and buy an ATT one.
jcarrz1 said:
Does anyone know if there will be problems rooting this one vs the regular t-mobile one, as I am about to buy it...
Click to expand...
Click to collapse
Nothing has changed on the hardware except for the band swap. Same exact phone.

Where can I get a Tmobile note 4 by paying full but not a tmobile plan?

Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
TMOBILE store. Tell them you wanna buy it outright.
BAD ASS NOTE 4
BACARDILIMON said:
TMOBILE store. Tell them you wanna buy it outright.
BAD ASS NOTE 4
Click to expand...
Click to collapse
They want me to pay for month of service plus deposit for the first month total is close to 900 dollars.
You need to find a corporate store. Call t mobile and ask them what is the corporate store in your area so you can buy a TMOBILE phone out right. Or you might be able to do it with phone sales.
BAD ASS NOTE 4
---------- Post added at 08:47 AM ---------- Previous post was at 08:37 AM ----------
jcervantes11 said:
They want me to pay for month of service plus deposit for the first month total is close to 900 dollars.
Click to expand...
Click to collapse
http://sam.factoryoutletstore.com/cat/57210/Galaxy-Note-4-/-SM-N910.html
They not cheap
BAD ASS NOTE 4
jcervantes11 said:
Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
Click to expand...
Click to collapse
Not if you buy it and have it shipped. You can just cancel the service before .Also you haev 14 days to use and try Tmobile
Yeah find a corporate store. I went to a tmobile inside my local shopping mall, and they told me they cannot sell me the phone outright, even though I am a tmobile customer, they told me some bs about they can't sell phones outright if it is within 2 months of release.
Luckily there are several tmobile stores around my area. Went to one and they sold me the last note 4 they had on stock.
PS: if you don't have a tmobile plan that they can link the phone to they will charge you $779 instead of $750
Failed to get one today, tried all three corporate stores in town. Two were out of stock and one wouldn't sell without a plan. I almost got the device at the first location. The salesperson was about to pull a phone for me when the manager stepped in to check on the transaction and stopped it so I walked out hoping to find it elsewhere.
I really need the device asap so I guess I'll get it with a plan tomorrow and cancel as soon as I can. Understand the desire to save devices for customers staying on plans though. It is what it is.
re: purchase N910T without Tmobile
jcervantes11 said:
Hi guys I want to know where can I get a tmobile note 4 without paying for tmobile plan. And I want to pay full. I want Tmobile clean esn note 4 so I can use it with Metro PCS. Ty
Click to expand...
Click to collapse
The only way you can buy a N910T Note 4 without going thru Tmobile
is to go to eBay, they have new and used ones for sale there.
Check it out!
Good luck!
Misterjunky said:
The only way you can buy a N910T Note 4 without going thru Tmobile
is to go to eBay, they have new and used ones for sale there.
Check it out!
Good luck!
Click to expand...
Click to collapse
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
re: swappa
btort1 said:
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
Click to expand...
Click to collapse
Yes you are right, I did not think of Swappa it's a good place too.
Swappa is another place you can get a Note 4 Tmobile phone.
I sold a couple phones there myself in the past couple years.
Stores are still low on stock so they have every right to reserve them for customers who are upgrading, opening new lines, or using EIP.
You'll have to wait.
I bought one at a T-mobile corporate store yesterday to use on AT&T. I had to buy a pre-pay SIM for 35$ (1 mo unlimited text/voice) in order for them to sell it to me. Wasn't a huge deal - small price to pay for a phone I can root/rom, especially given how locked down the AT&T version is.
btort1 said:
and risk buying from someone who might stop paying his bill? no thanks =(
I suggest Swappa.com they check ESN's and also check if there is an outstanding balance on the phone before the list is approved.
Click to expand...
Click to collapse
I heard of people buying from swappa also getting a bad imei after 3 months... craigslist is the worst - never buy from them,
I have always bought them from ebay and then told tmobile I bought I straight out, and put insurance, then waited 2 or 3 weeks, and said something is wrong, it keeps rebooting, I reset it 3 or 4 times, and please send me a replacement for $5.... then when I get the replacement it has a good tmobile imei.... that is my trick...
I would buy it straight at tmobile and put the cheapest plan they have for 40 days, so u can have the sim unlocked, then goto whatever company u want,
mdiaz33685 said:
I heard of people buying from swappa also getting a bad imei after 3 months... craigslist is the worst - never buy from them,
I have always bought them from ebay and then told tmobile I bought I straight out, and put insurance, then waited 2 or 3 weeks, and said something is wrong, it keeps rebooting, I reset it 3 or 4 times, and please send me a replacement for $5.... then when I get the replacement it has a good tmobile imei.... that is my trick...
I would buy it straight at tmobile and put the cheapest plan they have for 40 days, so u can have the sim unlocked, then goto whatever company u want,
Click to expand...
Click to collapse
"told tmobile I bought I straight out, and put insurance" what do you mean told them you put insurance? don't they check while your in the phone with them when you ask for a replacement?
btort1 said:
"told tmobile I bought I straight out, and put insurance" what do you mean told them you put insurance? don't they check while your in the phone with them when you ask for a replacement?
Click to expand...
Click to collapse
When I bought my tmobile note 3 on ebay... I went to the tmobile store, and had them put insurance on the phone, pay $8 for that...
they asked where did u buy it, I told them on another tmobile store,
I play stupid and say, I didn't put insurance at the time of purchase, and my cousin said put insurance on it, told them that, and they see the phone in excellent condition and they put the insurance on the phone,..
wait 2 or 3 weeks, and tell them u have been having problems with the phone restarting on its own... let them know you already reset the phone 3 or 4 times during the week to see if it solve the issue. but that it is still giving you problems..... can you please send me a replacement phone..
once they send u a replacement phone, they charge you $5, and you send the old one back... once you have the replacement it will be a good imei that T-Mobile sent, and u will never have a problems with imei again.. then u can have the sim unlocked.
I bought 2 note 3's, mine and my wife in march, she still has the note 3... I sold mine for $400 to a co-worker the day after I got my note 4...
I have done that before with other phones also, whenever I buy from ebay... I leave the insurance on my plan. the phone is worth the $8 a month.
I bought my note 4 on the jump for 0 down and the installment plan for $31 and change, paid the taxes for $50 something. all I have to do is pay it off, and drop the insurance to $8 and I can have it unlocked after its paid off.
mdiaz33685 said:
When I bought my tmobile note 3 on ebay... I went to the tmobile store, and had them put insurance on the phone, pay $8 for that...
they asked where did u buy it, I told them on another tmobile store,
I play stupid and say, I didn't put insurance at the time of purchase, and my cousin said put insurance on it, told them that, and they see the phone in excellent condition and they put the insurance on the phone,..
wait 2 or 3 weeks, and tell them u have been having problems with the phone restarting on its own... let them know you already reset the phone 3 or 4 times during the week to see if it solve the issue. but that it is still giving you problems..... can you please send me a replacement phone..
once they send u a replacement phone, they charge you $5, and you send the old one back... once you have the replacement it will be a good imei that T-Mobile sent, and u will never have a problems with imei again.. then u can have the sim unlocked.
I bought 2 note 3's, mine and my wife in march, she still has the note 3... I sold mine for $400 to a co-worker the day after I got my note 4...
I have done that before with other phones also, whenever I buy from ebay... I leave the insurance on my plan. the phone is worth the $8 a month.
I bought my note 4 on the jump for 0 down and the installment plan for $31 and change, paid the taxes for $50 something. all I have to do is pay it off, and drop the insurance to $8 and I can have it unlocked after its paid off.
Click to expand...
Click to collapse
Ahh I see, got it thanks!
Luckily for me, my sister bought my note 4 and shes asking for $200 AND I sold my S5 from at&t for about $390 :good:
Rent-a-Center believe it or not...has them at cash price... same model # just with tMobile crap out of rom
irishmn69 said:
Rent-a-Center believe it or not...has them at cash price... same model # just with tMobile crap out of rom
Click to expand...
Click to collapse
They have them but the cash price locally was $890
I went in to a Tmo store today and told them my brother is coming into town next week for Thanksgiving and I wanted to get him one for his Christmas present, which we exchange that day since we are all together. I told him he has Tmo, but that I obviously dont' want anything on there about it so he might find out early. He told me it costs about $10 more and I said that is fine. I said hell I'm paying $800 on his present, what's ten more. I had my AT&T version that I was going to take back with me. I pulled it out and said I bought mine today and love it so much I wanted to get him one too. They were very nice and actually gave me a T-shirt and some other stuff to give him as well. And FU AT&T...Tmo gives you headphones you cheap bastages. Now I'm just waiting for my unlock code and I'll be in business. Always be friendly and happy. I told them once "If you can't then I understand. I'll take him to a store next week. I just wanted to have the actual present on hand". They bit it hook, line, and sinker.
Got mine for my prepaid plan full price at BestBuy.
http://www.bestbuy.com/site/t-mobil...1015007&pid=1219459037265&pcatId=abcat0801002

[Q] AT&T Nexus 6, Pay ETF instead of NEXT???

I bought the N6 on pre-order from AT&T using NEXT. It shipped out when AT&T said it would and came overnight, all was great. When I received the first bill, both my N6 and my wife's S5 were listed on contract instead of the NEXT program. I never made a down payment when buying the phone and the confirmation email says it was on the NEXT program. Clearly AT&T made a mistake. I used chat and was instructed to take said paperwork and go to my local store and they could fix everything. But now i'm wondering if I can just pay the EFT of $325 per phone instead of full retail? And if so, can I keep my AT&T service, or do I need to hassle with porting my number out and back in?
What say you?
ald9351 said:
I bought the N6 on pre-order from AT&T using NEXT. It shipped out when AT&T said it would and came overnight, all was great. When I received the first bill, both my N6 and my wife's S5 were listed on contract instead of the NEXT program. I never made a down payment when buying the phone and the confirmation email says it was on the NEXT program. Clearly AT&T made a mistake. I used chat and was instructed to take said paperwork and go to my local store and they could fix everything. But now i'm wondering if I can just pay the EFT of $325 per phone instead of full retail? And if so, can I keep my AT&T service, or do I need to hassle with porting my number out and back in?
What say you?
Click to expand...
Click to collapse
You'd need to run this by ATT, but ETF (early Termination fee) is applied only when you "terminate" your service with ATT.
After talking to customer service, they have no problem with me paying the $325 ETF, and keeping service. They said i would then get the $25 per line discount since i'm on the 10 GB plan. I'll report back with my actual results. I don't have the coin this week to pay it.

Issue with EE this morning

Got my new M9 this morning from the Carphone Warehouse, went to have a play, but don't have a nano sim! Don't know how I missed that one!
No problem I thought, pop along to EE a get a new one. But the salesman there wouldn't give it to me as I hadn't bought the phone from them.
I pointed out to him that my contract is with them, and that they don't sell the M9 without a contract (I'd looked at their website before I'd even bought the phone). He said they are selling it (He was mistaken)
I told him I didn't understand why he couldn't swap it for me and he said he could have if I'd bought the phone from them, but because I hadn't I'd have to get one through customer service and wait 3 or 4 days. I still didn't understand why he couldn't just swap it for me, I've been with EE (or Orange, or T-Mobile) for the best part of a decade. I told him that my contract was up in June and perhaps I'd look elsewhere.
'Good' he said...
So I called the EE customer services and told them what had happened and they were less than pleased. Apparently, there should have been no problem at all swapping the sim over as I'd been a 'valued customer for years blah blah blah' and she'd sort it, which she did. She was excellent actually. I ended up going to Bluewater about 10 miles away and got my sim.
While there I asked the salesman if they were selling the M9 off contract and he said no. Shocker.
I'll be writing a letter of complaint tomorrow. I suspect he was being an arse for the sake of it
I use to get a new one pretty often shifting from an to iPhone. No problem with 3, they need something to do :
Sent from a mobile gadget...
The guy needs sorting out, unreal! Glad your sorted

So is the AT&T N6 SIM locked or not?

I'm confused. Are the N6 phones carrier locked?
I travel to Europe every other year for about two months to see family and I normally just pickup a pre-paid SIM while I'm there for my phone. Last trip I called up AT&T International and told them my plans and they got my IMEI from me and gave me the code to unlock my phone so I could pick up a pre-paid SIM. This was in there best interest as it kept me a happy customer and I renewed my contract when it was up. I've since sold that phone to help cover part of the cost of my AT&T N6.
Yesterday I contacted AT&T International again and asked for the same thing. This time I'm told they do not do that and never have and that I need to go threw some link to request it to be unlocked. Unfortunately that link very specifically says you have to finish your contract of pay the ETF or if Next, pay off the device.
This is NOT what happened last time. I was 100% for sure under contract, I was 6 months into my new contract with AT&T as a NEW customer. This time around I'm a renewed customer and they will not do this for me.
This is going to make me leave AT&T on principal. Unlocking my phone does not release me from the agreement I signed but as mentioned above does keep me a happy customer.
Googling I found this... Seems this is a new thing and others have had issues. Interesting the way they kissed his ass when they found out he writes tech reviews and said they were looking into ways to help out international travelers with this, looks like they have done nothing.
http://arstechnica.com/staff/2014/11/atts-outdated-unlock-policies-cost-it-a-loyal-customer-me/
So I happened to mention to a friend I need to look into moving to Sprint or something else that will buy out my contract so I can have a phone to take with and he said ummm I don't think N6's are carrier locked.
Now I know I could buy a cheap phone but its the point of the matter. EVERYTHING I do is on "this" phone. I don't want to take two phones, I want to take THIS phone and I don't want to pay for AT&T International service.
@kdoggy
Yes, AT&T N6 is carrier locked. You can not get the unlock code from AT&T unless your device is paid off.
But there are a number of 3rd party companies that will sell you the code for $10 to $25. Look for an older thread in this General section with a title something like "undo AT&T customization".
Or do a Google search for carrier unlock codes.
This phone wasn't carrier locked out of the box was it? I remember now when I first set it up I followed some instructions to NOT get the AT&T customizations that involved removing the SIM etc but then the second time I re-flashed the phone I forgot to do that and now I get the carrier crap. Previous to that my Google Play account KNEW it was an Nexus phone but did not know what carrier it was. It just said Unspecified Nexus 6. After that refresh without removing the SIM for the first part of the setup, it now gets the crap and Play says AT&T Nexus 6.
Sigh, OK yeah I'll pay $10~25.00 dollars. I'm not happy about this on principal though. Them unlocking my phone does not release me from my contract. Looks like I may have to evaluate in another few months when my Next is up.
@kdoggy
Yes, the AT&T version was carrier locked out of the box.
Ah OK. Yeah just read the thread you spoke of. Sounds like the SIM card thing was just for the bloat.
OK well this helped, screw AT&T, I'll just pay the money and remember this next go around. We have been on a family plan for the past few years but I'm in the middle of a divorce right now so I may just go Verizon when this contracts up. Nothing keeping me on AT&T anymore. Previously it was just because the wife and kids were on AT&T too.
I can say for a fact that the Tmobile version of the N6 comes unlocked. I got mine and was able to pop in my att sim without having to unlock it. I even got it replaced through warranty (bad battery) and was able to use my At&t sim on this one too. But as far as I know Tmobile and the international version are the only ones to come unlocked.
The Sprint and Verizon models are unlocked as well.
The US Cellular version is totally unlocked as well...for all carriers.

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