Database Develop

[Q] Problem reading simcard?

Latest problem; it seems my phone isn't reading the simcard. I was having issues with bootlooping after installing safestrap but now I have no service but wifi. I repeatedly tried adding my APN info manually and tried APN manager. No luck. I tried to enable "simlock" and that is when i realized it wasn't reading the simcard. Card works fine in my Backflip and my g/f's month old simcard doesn't work in my phone.
A few weeks ago when I was out in the sticks, I had sketchy service but still usually a bar. Once in a while I would get "emergency service" only, I thought that was strange because I had a bar or two but got this status. Perhaps this was an early stage of the problem..
Anyone have their phone stop reading cards? I am thinking about sending it back for warranty service.
BTW, any suggestions on what to wipe before sending it back for service? I was going to remove root and get rid of safestrap.
Thanks again smart people.

A full SBF should remove everything and make it good as new and ready to be returned (I think..) If you need instructions on how to SBF your Droid 3, they are located... here! http://forum.xda-developers.com/showthread.php?t=1255198
Try your SIM cards after SBFing to see if it was perhaps faulty hardware...
(An SBF is basically a factory restore on steroids, kills and restores EVERYTHING including the system if i remember correctly!)

Thanks eh, unfortunately I am running the Canadian xt860 and I haven't found a Bell SBF file. There are some from other markets.

Oh, that's a curious issue than, are you still going to return the device?
(Try reflashing safestrap?)

Ya, I am going to send it in for service. I have spent so much time reading and trying different things with no luck. I have a couple more options but don't feel hopeful. At least all this reading has been a good way to learn things I wouldn't have otherwise.

[Q] OTA Updates Not Downloading

My girlfriend just got a Moto X from the holiday sale last week. She bought an AT&T branded devices so she could use it on Straight Talk.
It works fine on the network, but the OTA updates would just not work at ALL. Every time it wanted to update, it would ask to be on the wi-fi network, which it already was. And if we ever got a progress bar, it just said "Will Resume when on Wi-Fi" and showed a 0% progress for over an hour.
Motorola support was utterly useless, they hung up on us, TWICE, after 2+ hours of phone calls, and the third time the level two technician, who we were told could force the update, told us we could factory reset the phone to make it work.
After THAT failed, he told us we could just mail it back to Motorola and they'd install the update themselves. At that point I just used RSD Lite to flash the 4.4 stock firmware, because it was much faster than waiting two weeks for the same thing. Now I'm not sure if the OTA updates are working still, but she's been unable to download the new boot services or active notifications apps, which makes me thing there are still problems with it.
Anyone else have these issues with OTA updates? Specifically with the AT&T variant?
Anything would be helpful!

I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.

I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.

I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X

gtg465x said:
I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.
Click to expand...
Click to collapse
Okay, as much as it sucks, it's somewhat comforting to hear that others are having the issue as well.
Since it was new out of box, and all Moto Support wanted to do was install it at their factory, we just used RSD Lite and pushed the 4.4 factory image.
_MetalHead_ said:
I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X
Click to expand...
Click to collapse
We just wound up flashing the 4.4 Factory Image from RSD Lite in the end. Is there a good repo for OTA zips for ATT though? I found one for an earlier update listed here in XDA (the one that brought some camera fixes), but I couldn't find any other stock OTA zips that could be applied via stock recovery outside of that one.
soxfan37 said:
I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.
Click to expand...
Click to collapse
If support doesn't help (they were pretty sucky towards us), you can use RSD Lite to apply the factory 4.4 image to the phone without any modifications

Tmobile version not updating either
I have the Tmobile variant. Its not taking the update either. Two different ways its prompting and not working. The first is I have a notification that the update will begin when I'm on wifi. I'm on wifi and it never starts. After reboot, I check the 'about phone', --system updates. "It tells me an update is currently being downloaded. You will be notified when the download is complete."
Waiting and waiting.....

After my second call yesterday, level two escalated me to level three. They called me this morning, (they don't take incoming calls) and the rep pushed the update to my phone. It took about 10 minutes and then the update started downloading. After a reboot I was then able to download the kitkat update. So now all is well. One of the reps at level two said he tried pushing the update to me (on Monday) but it didn't work. I guess level three has more power. Anyway, it did resolve my issue.
Good luck to the rest of you with this problem and Happy Holidays to the community.

My wife took her phone to work and connected to wifi there...update came through. I'm guessing either motorola servers cleared up, or needed a different wifi...but either way, resolved.

Dangers Of Messing With Your Phone

Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.

Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint

Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice

This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.

jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks

jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?

Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.

Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk

-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.

Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app

Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.

I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app

[Q] Sprint Stock stuck on activating

I am happily using liquid smooth but wanted to test a few things on stock. when i deploy stock i get stuck on the activating the connection part. I let it sit for about 15 minutes and still nothing. i can restore my nandroid and connect again just fine.
I am new to sprint so i don't really know the ins and outs.
Thoughts?

Also I can only get 3g when I had 4g with this room earlier. Do I need to call sprint?

JustusIV said:
Also I can only get 3g when I had 4g with this room earlier. Do I need to call sprint?
Click to expand...
Click to collapse
Have you used the Sprint fix zip for custom Roms? If not, search around for it. That might help. As far as stock hanging up, I've had that happen too. I usually just cancel and retry and it goes through. You can find the data reset dialer code here:
http://forum.xda-developers.com/showthread.php?t=2949996
That might help too.

Funny... I'm having a similar problem. I switched to CM Nightlies for about three days. I experienced some instability today, so I decided to go back to stock for a while.
I flashed the newest factory image and re-locked my bootloader. It hangs on "Waiting for activation" or something like that. Nothing I do in settings resolves this.
Going to give it a little time and pray it fixes itself. I really loathe having to call customer service.

I skipped and went to more/cell networks/carrier setting/update Prl/update config and it went through. On stock.

Just an update. I moved my phone to Verizon and got instant 4G.
I just couldn't handle the crap service anymore.
Moved from one evil to one super evil.

Bootloader Factory Reset

I have an XT1096 with @mikeoswego 's awesome ROM (http://forum.xda-developers.com/moto-x-2014/development/img-xt1096-victara-mofo-image-root-t3100145) on it. I've been using Verizon for a while but am trying to switch to T-Mobile for a month or two. After trying a SIM today in the store, voice and data worked fine but SMS had an issue. I was able to send texts but not receive them. Though I'm not exactly sure of the issue, I'd like to reset to complete stock to eliminate as many variables as I can.
Is using the bootloader and selecting the "Factory" option good enough to return to stock, or will this cause me pain/possibly brick my phone? If that won't work, what is the best way to return to complete stock?

enchilader said:
I have an XT1096 with @mikeoswego 's awesome ROM (http://forum.xda-developers.com/moto-x-2014/development/img-xt1096-victara-mofo-image-root-t3100145) on it. I've been using Verizon for a while but am trying to switch to T-Mobile for a month or two. After trying a SIM today in the store, voice and data worked fine but SMS had an issue. I was able to send texts but not receive them. Though I'm not exactly sure of the issue, I'd like to reset to complete stock to eliminate as many variables as I can.
Is using the bootloader and selecting the "Factory" option good enough to return to stock, or will this cause me pain/possibly brick my phone? If that won't work, what is the best way to return to complete stock?
Click to expand...
Click to collapse
No that will not return you to stock, it will just remove all of your personalized setup. See my answer to your question in my ROM thread.