Note 5 Won't Charge - Galaxy Note5 Q&A, Help & Troubleshooting

Tonight was listening to music and my battery ran to what I assume is 0%, it was at 2 while listening to music and I ran to get laundry and by the time I was half way through my music stopped suddenly, assuming it died. Went to charge it tonight and it wouldn't charge, showed the battery symbol and the charging plug. LED doesn't light up, was able to boot to recovery, and volume down to restart, got to home screen for 0.5s and it showed 0% on battery symbol, no charging symbol, and then shut off. Now it doesn't have enough juice to even tell me to charge it or boot to recovery/odin anymore.
Tried multiple chargers, stock charger, wireless chargers, nothing is getting juice into this thing. No new apps installed besides Fitbit and MyFitnessPal 2 days ago when I got my new Blaze.
EDIT: Just plugged it into PC, windows 10 said power surge, and the microUSB cable got HOT. Within 10 seconds I noticed it burning under my hands. Never had that before
Anyone have this happen before?

I had all sort of problems that my pc keep disconnected my phone and wouldn't fast charge and when it did it was so slow also the microUSB use to be so hot . Yesterday i bought a new USB cable and everything works great!!
Sent from my SM-N920C using Tapatalk

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[Q] Charging problem

Hi,
I have a new and flawless Note, the USB connector is OK.
At night I connect the Note to the charger and I put some music on to fall asleep. Playback is configured to just play one album once.
Normally I put the phone in Flight Mode, in order to sleep without unnecessary radiation next to me.
On some few occations (it happend to me for like 5 times now), in the morning, the phone is not charged at all! But I am 100% sure that the battery status icon on the top bar signaled the charging mode.
This morning it happend again and I noticed that I left the Flight Mode off (because my wife is away and I want to stay in contact if needed).
Also, I noticed that I have been using a ZTE charger specked with 750mA, while the original Samsung Galaxy Note charger is rated 1000mA.
Can it be, that I was using the ZTE charger on its limit and that having apps running, or maintaining flight mode off, was enough to actually not being able to deliver that extra juice to charge the battery?
The other reason could perhaps be a software problem, like some app draining the battery as much as the charger is able to charge, so in the end the battery stays more or less the same.
I am positive that the USB port is not broken. I.E. I tested by unplugging and plugging the charger from the wall socket instead from the phone and all is recognized OK. Also, no issues when connecting to the PC.
What is odd: on previous occations I think I remember that I just plugged the phone back and it charged.
I swapped the chargers, but still I have this odd impression, fearing that the device might have an issue.
Anyone had similar problems?
Cheers,
vma
Yes, looks like a weak USB charge problem. You get similar behaviour if you try to charge the device from a PC - sometimes I have mine plugged in to my PC at work all day and it barely charges. Get home, put the official charger from Samsung in from a walk socket and it charges in an hour or two max.
Sent from my GT-N7000 using Tapatalk

SGS charging without charger plugged in

The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
vinz3nt said:
The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
Click to expand...
Click to collapse
I had a problem recently in which even though I kept my phone on charging (and it showed that it is charging), the battery percentage either remained same or it went down even though it was plugged in.. went to samsung and they said the usb port is damaged and they replaced it.. I think the same resolution will be for your problem
Mmm....makes sense. What does Samsung charge for that?
Sent from my GT-P7310 using XDA Premium HD app

[Q] Will no longer charge using Dock cable

HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.

Sometimes won't charge if plugged in

I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
Click to expand...
Click to collapse
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
Click to expand...
Click to collapse
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
Click to expand...
Click to collapse
My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
Click to expand...
Click to collapse
Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...

Xperia Z1 charging very very slowly...

Hello.
I bought xperia Z1 yesterday (I got it with around 22% of battery). Firstly when I got home phone was at 18% and for 1.5 it charged to 25%. I was confused with a message "21 hours remaining to get fully charged" and when I went into phone information, I saw that battery could last 3 days. Nevertheless, I went out clubbing with 25% and returned home with around 15%. I thought you need to format the battery (as I did with my previous phones) so I was using it until phone turned off completely. Phone was put to charge at 4 a.m. into a power socket using original charger which I've got with the phone and when I woke up at 11 a.m. it was not charged. It couldn't even get turned on. It displayed nothing but red light.
Then I pressed volume up + switch on/off button, it vibrated 3 times then I put it into computer to get a USB charge. Now after an hour, phone has charged up to only 6% of battery but I'm glad I can see something (meaning, it shows how much it is charged - I couldn't see anything after I woke up and disconnected it from a socket).
I searched the internet and couldn't find any solution. I see people charging their Z1's within 3 hours max and mine hasn't charged with 8 hours spent plugged in a socket. What also worries me is that it charges really slowly, a lot slower than it should be.
I'd be thankful if anyone can help me.
Eagle95 said:
Hello.
I bought xperia Z1 yesterday (I got it with around 22% of battery). Firstly when I got home phone was at 18% and for 1.5 it charged to 25%. I was confused with a message "21 hours remaining to get fully charged" and when I went into phone information, I saw that battery could last 3 days. Nevertheless, I went out clubbing with 25% and returned home with around 15%. I thought you need to format the battery (as I did with my previous phones) so I was using it until phone turned off completely. Phone was put to charge at 4 a.m. into a power socket using original charger which I've got with the phone and when I woke up at 11 a.m. it was not charged. It couldn't even get turned on. It displayed nothing but red light.
Then I pressed volume up + switch on/off button, it vibrated 3 times then I put it into computer to get a USB charge. Now after an hour, phone has charged up to only 6% of battery but I'm glad I can see something (meaning, it shows how much it is charged - I couldn't see anything after I woke up and disconnected it from a socket).
I searched the internet and couldn't find any solution. I see people charging their Z1's within 3 hours max and mine hasn't charged with 8 hours spent plugged in a socket. What also worries me is that it charges really slowly, a lot slower than it should be.
I'd be thankful if anyone can help me.
Click to expand...
Click to collapse
Are you charging it with the original cable and charger? Try another charger.
Yes, I'm charging with original adapter and original usb cable.
I solved the problem. Problem was the original usb cable. It's perfect looking but god knows what's happening inside, it could be a factory error - it's not supplementing enough current from adapter to phone.
I solved the problem by using original adapter and usb cable from my htc wildfire s. Now it's charging as it should, it'll be full within 2 hours or so (phone is turned on now and I'm making calls so it's under stress).

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