Nexus 6, XT1103 - Update Issue - Nexus 6 Q&A, Help & Troubleshooting

Hey Everyone.
This is my first ever post to XDA forums, so pardon me if do something wrong
I recently got a Nexus 6 XT1103 (T Mobile). My software version is still at LYZ28N and whenever I try to update it, it says "Your System is up to date". I check the TMobile's website and the latest update is MMB29K. I have no idea why am I not getting the updates. Further information my Nexus 6 is not rooted or modified in anyway. I am using this unlocked cell phone in Pakistan. I have done some search but I couldn't find some reliable method to update without incurring any major risk.
I'd highly appreciate if someone can guide this noob Needless to say I am a total noob when it comes to advanced android stuff.
PS: Again apologies if I said something wrong.
Regards,
Ahmed

If you have the bandwidth available, download a factory image from Google and update your device manually using the instructions given or the instructions in the Nexus 6 all-in-one guide in the general subforum. You may not be getting updates as you have a North American device and are using it in Asia.

Strephon Alkhalikoi said:
If you have the bandwidth available, download a factory image from Google and update your device manually using the instructions given or the instructions in the Nexus 6 all-in-one guide in the general subforum. You may not be getting updates as you have a North American device and are using it in Asia.
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Click to collapse
As per T Mobile's website the latest version is MMB29K, from the link you posted should I straight away download the image for this MMB29K?

ahmedmateen said:
As per T Mobile's website the latest version is MMB29K, from the link you posted should I straight away download the image for this MMB29K?
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Click to collapse
No, MMB29K is several security updates ago (december I believe). Download and install the last one on the list (as of today MMB29X).

Didgeridoohan said:
No, MMB29K is several security updates ago (december I believe). Download and install the last one on the list (as of today MMB29X).
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Click to collapse
This is the first time ever I am playing with this stuff (nervous as hell coz I dont want to brick my fone, had to save for months to buy this one), I have searched sideloading, it seems a bit easier or noob friendly then this flashing. Whats your advice on it?

This is XDA, so a majority of the folks will recommend flashing the factory images
Since this is the first time you are considering this, I understand - it looks scary. Honestly, it is really not that hard to do - I never wait for OTA anymore - just download the factory images and flash it as soon as it is released. (takes me all of 5 minutes or so after the download) - but I've been doing this every month.
Just remember that Unlocking (or relocking) the bootloader will wipe your data. So I unlocked the bootloader the day I got the phone, and just leave it unlocked.
Flashing the factory images is pretty straightforward - read the first post at http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008 - and use Method 2 (in step 5) - don't flash the userdata.img if you want to retain your user data, and don't perform the "Wipe data/factory data reset" step towards the end of first post.
Read that first post a few times, and make sure you understand it before you proceed.
The hardest part is getting your fastboot and drivers set up. Before attempting any fastboot commands, you should test and make sure your fastboot is working - Connect your phone to your PC, and then, in a command prompt window, type "fastboot devices" (without quotes) and hit enter. Make sure you get back a serial #. If it tells you device not found or not connected or something like that, don't try flashing anything. Get that sorted out first.

Great advice from jj14.
Sideloading is gonna take longer time than doing a straight up flash of the latest factory image. You'd have to sideload every single incremental OTA.
First thing to do is to unlock your bootloader and letting it stay unlocked. You can fix almost everything that could happen to your phone if your bootloader is unlocked. And, as stated previously, it will wipe your phone.

jj14 said:
This is XDA, so a majority of the folks will recommend flashing the factory images
Since this is the first time you are considering this, I understand - it looks scary. Honestly, it is really not that hard to do - I never wait for OTA anymore - just download the factory images and flash it as soon as it is released. (takes me all of 5 minutes or so after the download) - but I've been doing this every month.
Just remember that Unlocking (or relocking) the bootloader will wipe your data. So I unlocked the bootloader the day I got the phone, and just leave it unlocked.
Flashing the factory images is pretty straightforward - read the first post at - and use Method 2 (in step 5) - don't flash the userdata.img if you want to retain your user data, and don't perform the "Wipe data/factory data reset" step towards the end of first post.
Read that first post a few times, and make sure you understand it before you proceed.
The hardest part is getting your fastboot and drivers set up. Before attempting any fastboot commands, you should test and make sure your fastboot is working - Connect your phone to your PC, and then, in a command prompt window, type "fastboot devices" (without quotes) and hit enter. Make sure you get back a serial #. If it tells you device not found or not connected or something like that, don't try flashing anything. Get that sorted out first.
Click to expand...
Click to collapse
Thank you, I followed some tutorial for side loading the update. After the first update the OTA's starting working again, as of this moment installing Feb's patch I have to say the guys at XDA rock, extremely helpful :good:
Didgeridoohan said:
Great advice from jj14.
Sideloading is gonna take longer time than doing a straight up flash of the latest factory image. You'd have to sideload every single incremental OTA.
First thing to do is to unlock your bootloader and letting it stay unlocked. You can fix almost everything that could happen to your phone if your bootloader is unlocked. And, as stated previously, it will wipe your phone.
Click to expand...
Click to collapse
It may take longer but for a noob like me it just did the trick

Awesome! You just needed that first push I guess.

Related

[Q] help! m8 HK Connectivity issues- root- noobie

So.. if I missed any posts dealing with this, please forgive me. I am a total noobie at this hobby so I'm not really familiar with all the acronyms or terminology thrown around. I have an M8 HK, I rooted the phone using Opensourcegangster's youtube video. I was able to wi-fi tether no problem. All was good for a few days until the 1.54.654.13 update tried to come through. OK, so the rooted phone wouldn't update the phone, because of the root? I understand that and it kept asking to update. I didn't have time to do update the phone and it asked every 2 hours for days, Now, the phone has stopped asking to update but has also started dropping every call after 10 sec even though signal strenghth seems to be strong and now won't connect to 3G or LTE data. I don't know if any of this is related or if I can even go to a store for help because of the root.
Thanks in advance
chinrednek said:
So.. if I missed any posts dealing with this, please forgive me. I am a total noobie at this hobby so I'm not really familiar with all the acronyms or terminology thrown around. I have an M8 HK, I rooted the phone using Opensourcegangster's youtube video. I was able to wi-fi tether no problem. All was good for a few days until the 1.54.654.13 update tried to come through. OK, so the rooted phone wouldn't update the phone, because of the root? I understand that and it kept asking to update. I didn't have time to do update the phone and it asked every 2 hours for days, Now, the phone has stopped asking to update but has also started dropping every call after 10 sec even though signal strenghth seems to be strong and now won't connect to 3G or LTE data. I don't know if any of this is related or if I can even go to a store for help because of the root.
Thanks in advance
Click to expand...
Click to collapse
In order to accept an OTA update, such as the one trying to come through on your phone, you need to have stockish Sense Rom and the Stock Recovery. I haven't seen the video you mentioned but if your method of rooting involved installing a custom recovery this is likely why your update is failing. Your phone will reboot, enter your custom recovery, attempt to run the script, fail, rinse and repeat until you revert to stock recovery. Lucky for you rooting is really easy to undo, all you need to do is grab the stock recovery for your HK (I pulled the one out of the .9 RUU that's up at another link, i'll try to post it for you in a minute), and then reboot to fastboot (this requires the android SDK and administrator level command window - shift+right click the folder fastboot.exe is in and select open command window here). Then to flash it type "/fastboot flash recovery recovery.img" with no quotes and make sure you have the recovery in the same folder as fastboot. Give me a few minutes here and ill give you the recovery.img file you need.
Here is the link for the M8 HK stock recovery: http://rg.to/file/8e32e8cc37ac93d3f0206994f1c7a59b/recovery.img.html
That should be all you need to either a) accept the OTA (there are other methods of getting this update since you're rooted btw) or b) visit a sprint store and have them check over your phone.
As I suffered data loss on my first HK and no matter what could not fix it I suggest going with the lengthier method of getting the update as I've listed it above so that you can go in and get your phone checked out.
Oh, the bootloader.... so there is another step to take if you want to appear 100% unmodified and this step should be completed before you unroot...
I followed this method and had a Sprint technician run tests on my phone later that day and had 0 issues getting a replacement device...
It's a bit much to go into so I'm just going to link you to the forum page I followed: http://forum.xda-developers.com/showthread.php?t=2710503
You will need to grab the "Faux Locked Hboot" for Sprint near the bottom of the first post and then follow the instructions listed prior to it in the top section.
EDIT: It just occurred to me that you are S-ON, yes? The phone I did this with was S-OFF so I'm not 100% certain it will work for you. Can anyone else confirm that you can flash a modified Hboot in rebootRUU state being S-ON? Or perhaps have another method of making the bootloader say Locked and not Relocked as "/fastboot oem lock" results in?

[Q] 5.1 OTA Update Boots into Recovery

I have never done an OTA update as when I first got into Android I was flashing ROMs nearly every week and never waited for updates just flashed a new ROM, however when I got my Nexus 6 I decided to just root and stick with stock.
I woke this morning and the 5.1 update was available but when I download it and select install and reboot it boots into recovery (TWRP) and I can't see where the download is - I presume I am having to flash it myself? So I have to reboot and it says I am up-to-date with 5.0.1 and then an hour later the download is available again and I go through the same process.
Can anyone help, tell me where i am going wrong.
I had same issue after relocking bootloader and this worked for me and hopefully it may work for you. Put phone in fastboot mode.(hold power + volume down) then use fastboot command fastboot -w
How do you define stock if you have TWRP. LOL
Sent from my Nexus 6
DebianDog said:
How do you define stock if you have TWRP. LOL
Sent from my Nexus 6
Click to expand...
Click to collapse
Well OK stock except for the recovery. I presumed you would know what I meant. I will ensure my posts are word prefect next time.
md1008 said:
I had same issue after relocking bootloader and this worked for me and hopefully it may work for you. Put phone in fastboot mode.(hold power + volume down) then use fastboot command fastboot -w
Click to expand...
Click to collapse
Thanks I'll give it a go
Same issue here. Let us know how you make out.
Hate to do a "me too" post, but I've had the exact same experience.
I'll wait to see whether the fastboot -w method works before I do anything else.
I did try to find the (410.4Mb) download on my N6, but I suspect that the failed update must have deleted it, as it's asking me to download it again.
fastboot -w just wiped userdata so needed to do a fresh install and was still at 5.0.1. So just had to install my backup again to get back to where I was this morning.
Ouch! Sorry to hear it (though glad that you had a backup) - thanks for saving the rest of us from trying that particular route.
I'm still looking for a way to get to 5.1.
You can't do an OTA update with a NON-STOCK recovery.
You can however, if your bootloader is unlocked, download the factory image, extract it, and flash the system.img, bootloader.img, radio.img, cache.img etc...use fastboot to flash those.
Or you can fastboot flash the stock recovery, and take the OTA again.
Thanks.
I assume that I can also use Nexus Root Toolkit to "Flash Stock + Unroot" (without wiping the device), then take the OTA update to 5.1, and then use NRT to Root again?
Just doing a full backup at the moment before I start playing!
UPDATE: The above worked fine.
I started with 5.0.1, rooted, unlocked Bootloader
Then, in Nexus Root Toolkit, I used:
1) Backup (using Create Nandroid Backup w/Custom Recovery option)
2) Flash Stock + Unroot (using No Wipe Mode. I also had to enable Force Flash Mode)
Then, on the phone, accept the OTA 5.1 update, which downloaded and installed first time.
Back to NRT, and:
3) Root and also flash Custom Recovery
I ended up with 5.1, rooted, unlocked Bootloader (and all my apps and data were untouched).
Since doing the method recommended in the second post the OTA update hasn't been available on my device?
Have you tried rebooting the phone?
Or going into Settings > About Phone > System Updates > Check for Updates
It's always possible (if unlikely) that Google have stopped the roll-out to fix some of the issues that people have been reporting with SmartLock, etc?
Philip said:
Have you tried rebooting the phone?
Or going into Settings > About Phone > System Updates > Check for Updates
It's always possible (if unlikely) that Google have stopped the roll-out to fix some of the issues that people have been reporting with SmartLock, etc?
Click to expand...
Click to collapse
yes and yes done that too
Philip said:
UPDATE: The above worked fine.
I started with 5.0.1, rooted, unlocked Bootloader
Then, in Nexus Root Toolkit, I used:
1) Backup (using Create Nandroid Backup w/Custom Recovery option)
2) Flash Stock + Unroot (using No Wipe Mode. I also had to enable Force Flash Mode)
Then, on the phone, accept the OTA 5.1 update, which downloaded and installed first time.
Back to NRT, and:
3) Root and also flash Custom Recovery
I ended up with 5.1, rooted, unlocked Bootloader (and all my apps and data were untouched).
Click to expand...
Click to collapse
Why did you take the scenic route? This is by far the longest method to do that.
Instead of flashing stock with nrt, why not just flash stock normally? That way you could have just flashed 5.1 without having to take any OTA...
And further, if you wanted to keep recovery, why not just flash the system and boot image keeping everything else as it is? Then just flash SuperSU from twrp?
2 commands
fastboot flash system system.img
fastboot flash boot boot.img
Boot into recovery and flash root.
Much quicker than the method you used.
rootSU said:
Why did you take the scenic route? This is by far the longest method to do that.
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Click to collapse
Well, my fist step was a backup, which you conveniently left out - you may be happy to update your phone without backing it up first, but I chose not to take that chance.
Apart from that, it's about the same number of steps - I was happy to take 5.1 OTA (which meant that I was certain that it was the correct version for my phone), and Nexus Root Toolkit is a much nicer piece of software to use than fastboot. I know that some people don't like NRT because they feel that it demystifies the black arts of updating and it threatens their voodoo status, but I find it an excellent piece of software and recommend it to you.
In the meantime, while you had to go and find the appropriate system.img and the appropriate boot.img and download them before fastbooting them, these were steps that I was able to avoid whilst enjoying my "scenic" journey.
So you take the high road and I'll take the low road - but I reckon that it took me no longer to update my phone than it took you to update yours!
Philip said:
Well, my fist step was a backup, which you conveniently left out - you may be happy to update your phone without backing it up first, but I chose not to take that chance.
Apart from that, it's about the same number of steps - I was happy to take 5.1 OTA (which meant that I was certain that it was the correct version for my phone), and Nexus Root Toolkit is a much nicer piece of software to use than fastboot. I know that some people don't like NRT because they feel that it demystifies the black arts of updating and it threatens their voodoo status, but I find it an excellent piece of software and recommend it to you.
In the meantime, while you had to go and find the appropriate system.img and the appropriate boot.img and download them before fastbooting them, these were steps that I was able to avoid whilst enjoying my "scenic" journey.
So you take the high road and I'll take the low road - but I reckon that it took me no longer to update my phone than it took you to update yours!
Click to expand...
Click to collapse
It took you loads longer haha.
rootSU said:
It took you loads longer haha.
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Click to collapse
And that bothered you so much that you had to tell the whole world about it? Wow!
Philip said:
And that bothered you so much that you had to tell the whole world about it? Wow!
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Click to collapse
To be honest no. The route you took was so long that I thought you just didn't have a clue about what you were doing so I thought I'd help out and let you know the quicker version... And if anyone reads your post and thinks its the best way to do it, well now they have some contrast.
What bothers me is your attitude however. But I don't care enough to get into an argument with people who would rather waste their time and the people they try to help than listen to constructive criticism.
But yeah, your way is needlessly long so I hope people don't take your lead.

nexus 6 update to 5.1 from 5.0

hey guys, Im a total NOOB to all these things. was using iphone before now shifted to android. Let me start from first. i got a nexus 6 1 mnth bak. So as soon as i got it, i put it for 5.1 update. hours later update got downloaded and i clicked install. then halfway thru the updating it said error and it started to restart. then it kept on bootlooping to the android optmisation screen. I cudnt do anything else. tried doing wipe cache, factory reset- nothing worked. SO i replaced my phone for a new nexus 6.
Now iM Totally scared to update it to 5.1 OTA. iM Ccurrently running android 5.0 build- LRX21O. I Have not rooted my phone. sO Can u please tell me whether i can update to 5.1 directly from 5.0 thru nexus roottoolkit as i dont want to do the hard way by entering commands which i think i will mess it up. or rootkit is just for rooting and unrooting phone? CAN u please give me a guide on how to update it to 5.1. i dont want to root it.
please guys, im a total noob to all this. please excuse if i dont know stuff. i used to jailbreak my iphones and ipad and do all kinds of stuff. but since im knew i dont know many things in android.
thank u so much guys
First thing to do is to unlock your bootloader. That way, if anything goes wrong, at any point, you are almost 100% able to restore your phone again. It's also a good idea to flash TWRP (custom recovery).
You can update through NRT, or as a lot of us recommend fastboot. It's not as scary as it looks, and it's actually easier to mess stuff up with a toolkit if you have no idea what said toolkit does in the background (hint: it's using the commands).
It's a good idea to read, read and then read some more. If you have a basic understanding of things it's easier to get things done correctly. Start off by reading the FAQ-thread, lots of good info there.
http://forum.xda-developers.com/nexus-6/help/nexus-6-frequently-questions-t3106029
Didgeridoohan said:
First thing to do is to unlock your bootloader. That way, if anything goes wrong, at any point, you are almost 100% able to restore your phone again. It's also a good idea to flash TWRP (custom recovery).
You can update through NRT, or as a lot of us recommend fastboot. It's not as scary as it looks, and it's actually easier to mess stuff up with a toolkit if you have no idea what said toolkit does in the background (hint: it's using the commands).
It's a good idea to read, read and then read some more. If you have a basic understanding of things it's easier to get things done correctly. Start off by reading the FAQ-thread, lots of good info there.
http://forum.xda-developers.com/nexus-6/help/nexus-6-frequently-questions-t3106029
Click to expand...
Click to collapse
thanks for ur reply. Wil do it in fastboot mode only. i will read more about it., One last question. Can i flash to 5.1 directly from 5.0? or to flash to 5.1 i need to update it to 5.0.1( since most of the forums said this). aLSO There are 3 shamu factory images for 5.1 LMY47D, 47E, 47I. Which one should i use?
Unless you're running T-Mobile or Project FI you should use LMY48I. Latest 5.1.1 with almost all the stagefright patches.
Edit: Oh yes... You can flash straight to the latest.
yeshwanter said:
thanks for ur reply. Wil do it in fastboot mode only. i will read more about it., One last question. Can i flash to 5.1 directly from 5.0? or to flash to 5.1 i need to update it to 5.0.1( since most of the forums said this). aLSO There are 3 shamu factory images for 5.1 LMY47D, 47E, 47I. Which one should i use?
Click to expand...
Click to collapse
Didgeridoohan said:
Unless you're running T-Mobile or Project FI you should use LMY48I. Latest 5.1.1 with almost all the stagefright patches.
Edit: Oh yes... You can flash straight to the latest.
Click to expand...
Click to collapse
I concur. Get all you drivers working. Figure out fastboot. There are many different ways to set up adb/fastboot. There is the right way or the fast way. Both work. Can always upgrade so the full SDK is available when you get hooked and have to have all the tools. lol There is a thread for 15 second fastboot. It works. Will at least be what you need to learn fastboot. When got adb/fastboot working we can walk you through the commands.
prdog1 said:
I concur. Get all you drivers working. Figure out fastboot. There are many different ways to set up adb/fastboot. There is the right way or the fast way. Both work. Can always upgrade so the full SDK is available when you get hooked and have to have all the tools. lol There is a thread for 15 second fastboot. It works. Will at least be what you need to learn fastboot. When got adb/fastboot working we can walk you through the commands.
Click to expand...
Click to collapse
ok guys, thanks for ur replies. I downloaded SHAMU lmy48i (5.1.1). im running 5.0, nexus 6 international version. let me just confirm what im going to do after this is right and tell me whether to proceed or not.
1)downloaded sdk tools. installed it. dint create a system wide directory. i opened platform tools and opened command window and typed adb version and it said android debug version 1.0.32 blh blah.
2)next i enabled usb debugging and oem unlock in developer settings of nexus 6.
3)connected my nexus 6.
4)went to platform tools and again typed adb devices. it showed my device serial number
5)then i have to enter bootloader. type fastboot devices and it should show my serial number.
6) then type command fastboot oem unlock
7)then have to run fastboot reboot
8) my bootloader is unlocked. Now i have to load it in bootloader mode.
9) then execute flash-all.
10) android will update to 5.1.1
thats all ryt? did i miss anything in this?
Didgeridoohan said:
Unless you're running T-Mobile or Project FI you should use LMY48I. Latest 5.1.1 with almost all the stagefright patches.
Edit: Oh yes... You can flash straight to the latest.
Click to expand...
Click to collapse
ok guys, thanks for ur replies. I downloaded SHAMU lmy48i (5.1.1). im running 5.0, nexus 6 international version. let me just confirm what im going to do after this is right and tell me whether to proceed or not.
1)downloaded sdk tools. installed it. dint create a system wide directory. i opened platform tools and opened command window and typed adb version and it said android debug version 1.0.32 blh blah.
2)next i enabled usb debugging and oem unlock in developer settings of nexus 6.
3)connected my nexus 6.
4)went to platform tools and again typed adb devices. it showed my device serial number
5)then i have to enter bootloader. type fastboot devices and it should show my serial number.
6) then type command fastboot oem unlock
7)then have to run fastboot reboot
8) my bootloader is unlocked. Now i have to load it in bootloader mode.
9) then execute flash-all.
10) android will update to 5.1.1
thats all ryt? did i miss anything in this?
Looks good. If going to use flash-all.bat make sure SDK platform tools are updated to Version 23+ in SDK Manager. Can also unzip the file a second time and do each image separately. Will find more use for the individual files later.
Looks good.
Quick advice: remember that unlocking the bootloader and flashing the factory image will completely wipe your device. If you've had time to accumulate some data on there that you want to keep, make sure to back it up first.
In the future, if you decide to root or use a custom recovery, you won't be able to take OTA updates (it checks for a tampered system). It's quite easy to update anyway... Just use the same knowledge you've earned doing this and follow prdog1's advice.
Unzip the factory image a second time and flash all images except userdata.img. That way you'll get a nice new updated system without wiping your stuff.
If jumping between roms or doing a major update, it can be good to let the entire factory image flash, though. Just make sure to backup your stuff first...

Why is my Nexus 6 not receiving updates?

I've just taken my phone out of box, this is October 2015, and the moment I opened the phone first it started overheating and second I checked for updates and it says "software upto date".
The software is stuck at 5.0 and I don't know why I'm not receiving a single update when it's the time people are getting Android M. I've a Nexus 5 too and it's up to date to Marshmallow while this one is still stuck at 5.0 Lollipop.
I guess this has got to do something with the OTA feature and I want to fix this instead of flashing OS manually. So please tell me what to do now.
Till now after many Google searches I did twice reset of my phone and cleared data cache everything of Google Services Framework, but still nothing is helping.
Just 1 day old nonrooted nothing ever did, everything's from my side fine, just not understanding what to do.
Please please help me soon, I'm regretting buying nexus 6 now!
Aniket Sarkar said:
I've just taken my phone out of box, this is October 2015, and the moment I opened the phone first it started overheating and second I checked for updates and it says "software upto date".
The software is stuck at 5.0 and I don't know why I'm not receiving a single update when it's the time people are getting Android M. I've a Nexus 5 too and it's up to date to Marshmallow while this one is still stuck at 5.0 Lollipop.
I guess this has got to do something with the OTA feature and I want to fix this instead of flashing OS manually. So please tell me what to do now.
Till now after many Google searches I did twice reset of my phone and cleared data cache everything of Google Services Framework, but still nothing is helping.
Just 1 day old nonrooted nothing ever did, everything's from my side fine, just not understanding what to do.
Please please help me soon, I'm regretting buying nexus 6 now!
Click to expand...
Click to collapse
seriously?? your regretting it ??
you need patience...
patience....
patience....
I think I've mentioned that I'm not even getting 5.1, okay not even 5.0.1
Can someone please understand the level of problem I'm facing?
I've already mentioned while others are at 6.0, I'm not going anywhere ahead of 5.0
Please help!
Where did you buy your phone from? Are you sure it is not running a custom ROM? Is the bootloader locked?
Keep the phone connected to the internet (WiFi or cellular data), and sign into your Google Account, and wait another day. It may take a day or two to get update notification.
Edit - depending on your build#, you can download the OTA files and sideload them using ADB (don't need to unlock bootloader if that is a concern), or the faster option would be to just unlock the bootloader, and flash the latest factory image.
im on my 3rd day on my nexus.. but im not losing hope.. im still waiting for the ota.. its on 5.1 lmy47d...
So here is something funny. I was waiting and waiting for 6.0 on my nexus 6 for days. Never came. I have friends that have the same phone on the same carrier and they had already received their updates. So frustration and being impatient had gotten the best of me and I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING. When the phone rebooted completely wiped i went through the initial set up and it wasn't 5 min later the 6.0 update came rolling in like no big deal. WTF. I don't know why it wouldn't find it on its own but i wouldn't. Needless to day that is what I did and ended up getting it in a round about way. Maybe give that a try if you get to impatient and at that point if it doesn't show up just side load it. Hope this helps
Same, stuck on 5.1 LMY47D
google gives us factory images for a reason. if you arent patient enough to wait for an ota, just flash a factory image yourself, instead of starting threads about how you arent getting an ota. whats the point of a thread about you not getting an ota?
snoprosledneck88 said:
....I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING.
Click to expand...
Click to collapse
Sideloading the OTA using "ADB sideload" doesn't require you to unlock the bootloader.
Unlocking the bootloader is needed if you choose to flash the factory image file instead of the OTA file
jj14 said:
Sideloading the OTA using "ADB sideload" doesn't require you to unlock the bootloader.
Unlocking the bootloader is needed if you choose to flash the factory image file instead of the OTA file
Click to expand...
Click to collapse
Your right, I'm sorry. That's what I meant to say.
Sent from my Nexus 6 using Tapatalk
I got mine today and its on android 5 Doesn't want to update either, keeps saying its up to date. Haven't done anything yet with the phone. Looking now how ADB Sideload works.
jj14 said:
Where did you buy your phone from? Are you sure it is not running a custom ROM? Is the bootloader locked?
Keep the phone connected to the internet (WiFi or cellular data), and sign into your Google Account, and wait another day. It may take a day or two to get update notification.
Edit - depending on your build#, you can download the OTA files and sideload them using ADB (don't need to unlock bootloader if that is a concern), or the faster option would be to just unlock the bootloader, and flash the latest factory image.
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I've bought it from an online retailer Flipkart in India.
I'm sure there's no changes made in phone and it's original and is as a new nexus 6 should be. Just this software update is causing me problems
snoprosledneck88 said:
So here is something funny. I was waiting and waiting for 6.0 on my nexus 6 for days. Never came. I have friends that have the same phone on the same carrier and they had already received their updates. So frustration and being impatient had gotten the best of me and I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING. When the phone rebooted completely wiped i went through the initial set up and it wasn't 5 min later the 6.0 update came rolling in like no big deal. WTF. I don't know why it wouldn't find it on its own but i wouldn't. Needless to day that is what I did and ended up getting it in a round about way. Maybe give that a try if you get to impatient and at that point if it doesn't show up just side load it. Hope this helps
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Well I'm damn impatient, if I'd 5.1.1 and waited for 6.0 I'd have definitely had some patience, but waiting from 5.0 doesn't make sense.
Anyways to the point, after listening to your story, I tried same thing, clearing cache and reset from recovery mode, but still it didn't help
Hope there's some other resolution to this now.
I suspect it was your post that I responded to, at another forum - but you have two options really
1. Unlock bootloader (wipes data), and flash latest image
2. ADB Sideload OTAs one after the other in the right sequence (see http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 for OTA URLs) - check your current build and choose a path to get to the build you want
I am having the same problem.
I am having the same problem. Have you tried resetting the phone and starting it without the sim?

Nexus 6 not updating

I just got a n6 today, and its running on 5.1.1. The marshmallow update came a long time ago so i thought it would update, but it showed that phone is up to date. Why is this so and how do i update?
entermetallica said:
I just got a n6 today, and its running on 5.1.1. The marshmallow update came a long time ago so i thought it would update, but it showed that phone is up to date. Why is this so and how do i update?
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First of all congrats on the new phone. I'm on AT&T and updates came too slow for me. I chose to flash a system image to get upgraded to marshmallow and now we can download ota's directly from Google to keep up to date. Cutting out the need to wait for our updates to be made available from the carriers. Edit: to be clear you have to flash the ota's as well.
I believe others have removed sim card to try to get ota via wifi. I think. Anyway good luck.
Sent from my SM-T700 using Tapatalk
If you just got it today, good! Don't waste your time setting it up. Remove your SIM card and download the newest factory image "MOB30I" from here for the Nexus 6 (Shamu)
Just follow the instructions and you will be on the latest software. Then you should get OTA's normally from here on out. If you do it the Google recommended way it will wipe the phone so that's why I said don't set it up. If you already set it up it's going to be harder but you can manually flash the radio, bootloader, boot (kernel), and system with retaining your data but it's more hassle than it's worth.
Dopamin3 said:
If you just got it today, good! Don't waste your time setting it up. Remove your SIM card and download the newest factory image "MOB30I" from here for the Nexus 6 (Shamu)
Just follow the instructions and you will be on the latest software. Then you should get OTA's normally from here on out. If you do it the Google recommended way it will wipe the phone so that's why I said don't set it up. If you already set it up it's going to be harder but you can manually flash the radio, bootloader, boot (kernel), and system with retaining your data but it's more hassle than it's worth.
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Thank you for your help, Im trying to flash it as it says on the website, but my device is not recognized after I type adb reboot bootloader. The phone shows up in adb devices but not in fastboot.
entermetallica said:
Thank you for your help, Im trying to flash it as it says on the website, but my device is not recognized after I type adb reboot bootloader. The phone shows up in adb devices but not in fastboot.
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Assuming you're using Windows, if you look in device manager do you see anything either with a red x or yellow exclamation mark? If so you are missing the driver. This thread has the driver zip and briefly explains how to install it via device manager. Once you get the driver installed it should work fine.
And I can't remember if you need to or not to flash the stock images, but you might need to unlock your bootloader. Tap the build number a bunch of times and you will have access to developer options, and there you might need to check "Allow OEM unlocking" or something like that. Again I'm not 100% sure if that's necessary or not. I've ran my bootloader unlocked since day 1 and haven't looked back.
The bootloader does need to be unlocked to flash anything at all, except for a Google-signed OTA image.
Thanks for the help, ive done it. I had to boot into fastboot, and then install drivers from device manager
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