Long story short: my mom dropped her Note 4 into water and got it out quickly. Her case was so so water tight, no water actually got into the battery compartment as both water damage indicators do not show damage.
Screen comes on, looks normal, but the phone shows the splash screen and just reboots.
I *CAN* reboot into the recovery mode menu. I tried getting a T-mobile Note 4 update file, putting it on a SD Card and trying to update the phone. No luck.
Phone does not show up as a storage device hooked up the computer, nor will Kies detect it.
The only thing she really wants is her contact list.
Any ideas? Is there some sort of file manager I could access through the recovery mode screen to go extract the contacts?
Lastly, no, she does not sync her contact list to Google.
Thanks in advance to any help.
Maybe her contacts are saved to the sim. Not rooted right? The tried and true method seems to give it a couple days in rice and try and boot again. I haven't had to do it(knock on wood) but I assume take everything out and cover off.
Yeah, it didn't help. Ended up using the recovery mode to wipe it. Then fried the chips to prevent recovery since I wasn't able to do my usual device return protocol (encrypt whole device, wipe, encrypt again, download large empty files to fill up space, wipe).
pi1ot said:
Yeah, it didn't help. Ended up using the recovery mode to wipe it. Then fried the chips to prevent recovery since I wasn't able to do my usual device return protocol (encrypt whole device, wipe, encrypt again, download large empty files to fill up space, wipe).
Click to expand...
Click to collapse
Is your mom a spy? Bummer it didn't work.
LOL! No, but she had passwords stored as plain text (unencrypted). Not a great idea I know, but I don't think she understands these things.
Related
AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS)? I assume I'm going to be forced to hard reset and/or flash? Could I even avoid this and repair a different way?
Thank in advance for your comments
MindBridge
[email protected]
MindBridge1 said:
AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS) either before or after I hard reset and/or flash?
Thank in advance for your comments
MindBridge
[email protected]
Click to expand...
Click to collapse
Unfortunately a hard reset wipes the phone clean of all data. Unless there is some way you can sync the phone at this point or if you have previously synced the phone., there is no way to recover data after a hard reset.
Do you have previous backups to a storage card ? Or have you previously synced to your PC?
Any other options?
Thanks for the reply,
It's been at least 6 mos since my last sync. I can partially rebuild some of the contacts, but with received text messages I'm out of luck.
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Could I just rewrite specific blocks of data or is there any way to read the info that's in the phone already?
Another option
MindBridge1 said:
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Click to expand...
Click to collapse
It'll be worth cleaning the battery terminals and spring connectors carefully with a cotton bud/Q-tip and specialist electronic contact cleaner. Even though they may not look dirty, there can be contamination that may cause the problems you're experiencing. If you have a spare battery, also give that a try (after cleaning the spring contacts on the phone). Be careful not to get any cleaning liquid on the water damage detection sticker in the battery bay.
Still need some answers
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
I appreciate the help, though.
I really need to know if there's a way to rescue my data.
Thanks again to all!
Any more help?
Could someone please tell me what kind of help to ask for if I take this to a local repair center.
So far 3 local shops are giving me the stock line that I have to hard reset the phone and to kiss my data goodbye--all without examining the phone.
I've worked with computers enough to know that there are some raw recovery methods. Could someone please shed a little light?
Thanks again in advance--
More info needed
MindBridge1 said:
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
Click to expand...
Click to collapse
Thanks for your prompt response - keep those coming! Which did you try - cleaning the battery terminals/cleaning the spring connectors/replacing the battery with a another (and if the latter what did you replace it with)?
I really need to know if there's a way to rescue my data.
Click to expand...
Click to collapse
Pehaps it may come as no surprise that in order to stand any chance of getting data off the device (other than data on the memory card or SIM contacts), you need to have it powered up and running. What you've described are classic symptoms of power supply related issues and these tend to be caused by dirt or contamination which will need cleaning away, either that or a faulty battery.
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
ChumleyEX said:
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
Click to expand...
Click to collapse
I agree, it has been three days dude, that is longer than I could do without my phone. Check the battery, if it is not the battery, bite the bullet and move on.
It does not have a hard drive, so it is not like you can take it apart , yank the hard disk and recover data.
We have all lost irreplaceable data at one time during a hard reset or a PC re install. Hard reset, rebuild what info you can, get your phone back working and to you and everyone listening, put your phone on a regular backup schedule! Sorry dude tough love.
Yeah, time to sync every night and save some numbers to the sim car.
Hey all,
I have to send my phone back on insurance. However, the screen is jacked. It got a crack on the inside (no cracks on outer glass or dings on the phone itself - really weird). I can only see a small portion of the screen - the rest is all black.
I'm currently running Perception and I'd like to get it back to stock and do a master clear. Getting it back to stock shouldn't be an issue, but the master clear might be as I'm not sure how I can get it back into USB debugging mode to do a wipe since I can't see enough of the screen to do it.
Is there a way I can have the output display on my laptop, like in the screen shots, or anything like that? Replacement should be here tomorrow.
Thanks!
Super
Same thing happened to me. Why worry about stock? You are paying $125 for the ins claim. You are not filing warranty
Fine enough, but I'd still like my personal data wiped off of it.
Yea, had same concern, not sure how to go about it though
Superguy said:
Fine enough, but I'd still like my personal data wiped off of it.
Click to expand...
Click to collapse
Microwave...try 15 seconds
Though I would have just told them I lost it.
Okay, I have an idea. This may work if you can at least get into download mode.
Use Odin to flash back to stock with wipe data. (3 button) Then it should be bone stock minus that your internal SD will still have your stuff on it. Then when stock with the usb connected and powered on, the phone should go to default USB setting and connect to the computer when inserted. Maybe you can delete the internal SD data in there.
Let me know if this works.
The following command should do a hard reset by launching the dialer and dialing the code from a command line if you can adb shell into the phone.
am start -a android.intent.action.MAIN -n com.sec.android.app.dialertab/.DialerTabActivity -a android.intent.action.DIAL -d tel:*2767*3855%23
The factory reset code would, I believe, be: *%23*%237780%23*%23*
Warning, I don't know if you will be asked for confirmation before the action is taken. If I recall, the hard reset doesn't ask.
Gr8Danes said:
Okay, I have an idea. This may work if you can at least get into download mode.
Use Odin to flash back to stock with wipe data. (3 button) Then it should be bone stock minus that your internal SD will still have your stuff on it. Then when stock with the usb connected and powered on, the phone should go to default USB setting and connect to the computer when inserted. Maybe you can delete the internal SD data in there.
Let me know if this works.
Click to expand...
Click to collapse
This worked. Got in enough that I could get what I needed out and delete the rest. Thanks!
Hey,
some water got on my galaxy s and now i can't boot my phone anymore..it freezes at the first galaxy s logo. i can get into download mode, but odin doesn't add my phone...so i don't know if my phone is on debugging mode...the problem now is that i can't get into recovery mode...it also freezes at the first galaxy s logo...
is there any chance to flash a rom or anything else?
Thanks for help!
Tschakle said:
Hey,
some water got on my galaxy s and now i can't boot my phone anymore..it freezes at the first galaxy s logo. i can get into download mode, but odin doesn't add my phone...so i don't know if my phone is on debugging mode...the problem now is that i can't get into recovery mode...it also freezes at the first galaxy s logo...
is there any chance to flash a rom or anything else?
Thanks for help!
Click to expand...
Click to collapse
Define "some water". Did it get splashed, if so on the front or the back? Was it dunked? How long until you fished it out and started drying it?
No matter what you should open the back, remove the sd card, SIM card and battery...take a hair drying on low to all of it for awhile, maybe store the whole lot in a bag of rice overnight.
it wasn't so much water :-/ ... i did all that i could ... but nothing change :-/
From what you are describing the only way the water could be responsible, as far as I know, would be if it damaged the internal SD card or its connectors.
Can you get into Recovery or Download mode?
i can get into download mode, but not into recovery :-/ ... it also freezes if i want to boot into recovery ... is there any chance to get into recovery ?!
Tschakle said:
i can get into download mode, but not into recovery :-/ ... it also freezes if i want to boot into recovery ... is there any chance to get into recovery ?!
Click to expand...
Click to collapse
I would give it a day or so to dry...then if you are still having this problem use ODIN to flash EZBase and see if that solves your problem. Then flash the ROM of your choice.
Plenty of good tutorials about how to do that. look at www.androidsoul.com for EZBase guides.
"just some water" is still pretty vague, as it was asked; a splash? Dunked? Define "some water" specificaly please
And, for the record, if an electronic device gets "watered", this is the way to go:
-Take it out of the water as fast as possible
-Remove the battery (and the cards, like SD, Sim, etc.)
-remove excess water with a towel
-dunk the thing in a bag/bowl full of rice so that it is fully covered
-Let it rest for 24 to 48 hours
t1mman said:
"just some water" is still pretty vague, as it was asked; a splash? Dunked? Define "some water" specificaly please
And, for the record, if an electronic device gets "watered", this is the way to go:
-Take it out of the water as fast as possible
-Remove the battery (and the cards, like SD, Sim, etc.)
-remove excess water with a towel
-dunk the thing in a bag/bowl full of rice so that it is fully covered
-Let it rest for 24 to 48 hours
Click to expand...
Click to collapse
What this man said.
Also, if it is still getting into download, but not recognized in ODIN....try placing the phone in Download, connecting to your PC, then rebooting. I remember back in the 2.1 days I had to do that to get it to appear in ODIN a couple times.
If not, the water may in fact have damaged the USB connector. Are you getting any acknowledgement on behalf of your system that the device is connected? Right click My Computer > Properties > Device Manager and see if it is recognizing any sort of Samsung device.
I thought the Galaxy's had holograms pop up on the back of the phone if it was water damaged?
Sent from my GT-I9000 using XDA Premium App
geesamsungs said:
I thought the Galaxy's had holograms pop up on the back of the phone if it was water damaged?
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Don't think so, atleast I haven't noticed anything.
I'm a firefighter and have lost count of how many times my SGS has got wet, I even managed to submerge it when we had major flooding at the end of last year.
Every time just make sure I dry it out completely (can sometimes take 12-24 hours) and it works fine.
If your cell as water inside again,
Have a trick for you for the next time...
I will say it for the next time.. Now its maybe too late...
Don't start your phone before this trick.. You may prodice a shortcut or something else domage.
So,
Accessories:
- bowl
- rice
- your phone... Any device.. Any fw and any OS ;-)
Procedure:
-- Take your rice and put a pretty good quantity into your bowl..
-- pick up your phone and remove battery sd card etc..
-- put all the pieces of your phone in the bowl of rice
-- make sure it is covered and set the table.
-- wait 3-4days.. And enjoy..
Have nice day :-D
Sent from my GT-I9000M using XDA Premium App
Hey All,
I decided to flash back to stock using the odin 3 method. Basically I was planning on getting rid of the phone soon. I cleared everything off the internal "SD" card, wiped all user data and cleared the cache. Booted back into the stock OS, everything looked fine. Checked the internal card again and it had written some new files. I assume these are just operating files for the stock OS.
So I power down the device correctly, pull the battery and install the sim card and 8 gig flash micro sd card. The micro card is completely clear. I boot the phone back up with no issue, it hits the network with no issues. I start looking though all the bloatware and go back into setting and turn the USB setting from Kies to USB storage. Then a get an odd alert telling me an update for my phone is available. So, I figure a stock update couldn’t hurt and let it download and install. It downloads to 100%, and advises it needs to reboot to install the update... Ok, so I let it... the screen come back with a progress bar and not much else. At 50% the progress bar stops and a message telling me the update has failed pops up... The phone then shuts off.......
Bricked..... I mean bricked bricked. 3-button doesn’t work, Jig doesn’t work. the 3 button battery pull doesn’t work. 2 button while putting in the usb cable with odin loaded doesn’t work. 3 button with battery out, usb in and then put the battery in doesn’t work.. This thing is dead....
Now my question....LOL... since I had cleared out any and all data, will AT&T give me crap saying I voided the warranty by flashing my phone?
Do they look at what’s stored in ROM? Because before the phone died I had flashed it to stock... I know how to call XBM (their exchange program) and I know they will send me out a refurb phone, to questions asked. But my concern comes in when I ship them back my device and start snooping around... what are they looking for? No liquid or physical damage. Normally I don’t try to get one over on the man, but it was their crappy update that bricked the phone, not my tampering….
any thoughts or experience with this matter?
Did you flash back to JF6 or something? That OTA was probably the busted JH2 they pushed out to all our devices last year, resulting in tons and tons of bricks. They shouldn't give you any crap over it - it was their own fault that your device got damaged - and if you flashed everything back to stock and formatted the internal SD, then technically your phone WAS at factory defaults, so they wouldn't be able to tell what you've been doing with it prior to that anyway.
Edit:
Also, if ATT gives you **** over it, mail it to Samsung. Tell them you were on eclair, got an OTA notification and it bricked your device. They'll ask you to mail it in without the battery and back cover, and swap the board for you. Takes about a week, but whatever.. beats having to deal with some dumbass ATT rep.
this is just good to know....dont flash to stock and try an OTA update.
This exact thing happened to me. My phone was replaced without question but the tech guy told me something interesting. Just to check things, he took the battery from my bricked phone and tried it in a new phone - nothing. The battery didn't even work anymore. Likewise, he tried a new battery in my bricked phone. Again, nothing. Anyway, I got the new phone and battery and all is well. He said it was junk now. They will never be able to tell what ROMS were flashed on there, I suppose.
jack man said:
This exact thing happened to me. My phone was replaced without question but the tech guy told me something interesting. Just to check things, he took the battery from my bricked phone and tried it in a new phone - nothing. The battery didn't even work anymore. Likewise, he tried a new battery in my bricked phone. Again, nothing. Anyway, I got the new phone and battery and all is well. He said it was junk now. They will never be able to tell what ROMS were flashed on there, I suppose.
Click to expand...
Click to collapse
Well I thought they do like a jtag, or am I wrong?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
nope, no JTAG, just a new motherboard
Hey guys, I need some help.
My beloved phone got too full the other night and ended up in a coma. Now she..I mean it, wont wake up anymore. I can only get her to open her eyes enough for a couple of blinks, but never really to a conscious state. I'm certainly not willing to let her go and want to keep her from loosing all the good memories we had together... Please help me safe her!...
Enough storytelling...
I've got the Samsung GT-I9252 (Galaxy S4 Active), which is not rooted. Recently I updated to Lollipop which worked fine without any issues.
As I am a usual data horder, I quickly ran out of space (yes, both on the SD card and the internal memory), so that I constantly saw the warning in the status bar that the phone ran out of memory. As I wasn't near a computer I could use for a while to move some files, I continued using it as normal. Because of the lack of memory, the google play store would not install any updates, which was totally fine. However, the Samsung app-store-thing seemed to care a bit less about it and tried to force to download and install what it thought to be "important updates", like for example "text-to-speach" (I haven't even figured out how to use that feature)... Even though there would not be enough space. And I couldn'd really do anything to stop it. The phone started to get slower and I wasn't even able to take pictures anymore (still not around a computer to tranfer data). So the other day I wanted to restart the phone (as I had done a couple of times since the message of lack of space) and it would just not boot up anymore.
It is stuck at the Samsung logo.
My first thought was, well I simply plug it into a computer and transfer some data to make some space and then it would boot up again, but I had to find out that you do not simply plug your phone into a computer and access its data if it refuses to boot...
So I read about the safe mode and tried to find it without any luck (either I'm too stupid to activate it or it got removed). Next I tried to sweep the cache partition, as I managed to get into the recovery boot. It got deleted, but the phone would still not boot.
I definitley want to avoid a factory reset for various reasons!
Then I read about some ways to push/pull data from your phone with a computer, when in recovery mode (with ADB if I recall correctly)... But that's kind of as far as I got.
Now I'm asking for your help and expertise.
Do you think it would be possible to transfer and/or delete some files and if that would solve the problem and lets the phone boot up again; and if yes, how should I approach? Or do you think the cause for the problem lies somewhere completely different?
Thank you so much in advance!
-Nino
Go to Recovery, go to Mount USB storage then connect your phone to your PC. Wait for a few minutes as the drivers will still be installed. Move all your files then try rebooting. I'm not really sure what could be the cause of your problem but if it still doesn't boot up, I've got no clue what other things you could do aside from factory resetting. To be safe, wait for another reply before taking my advise.
Thanks for your reply, VIPNobie!
Well it reminds me that I actually read about it and the problem is that in the recovery boot there is not the option to choose mount usb =/
Don't really understand why.. It would be the easiest solution tho.
Alright, so now I managed to fix it. To be honest, I'm not exactly sure what the problem\solution was. My plan was to connect it with Heimdall and see what I could do through that.. I set the phone in download mode, got the drivers installed and detected the device in heimdall, I ran the command to list the partitons and as soon as that finished, the computer notified me that the device had been disconnected and my phone restarted by itself... tho this time it booted normally as if nothing happened.. so I could back up my data, still need to try to restart the phone, but just wanted to make sure that I got everything backed up.
So even if this might not help others, this thread can be set to solved I guess
Thanks again.
I have the same problem. what did you mean by "I ran the command to list the partitons". Please provide more details.
Donino said:
Hey guys, I need some help.
My beloved phone got too full the other night and ended up in a coma. Now she..I mean it, wont wake up anymore. I can only get her to open her eyes enough for a couple of blinks, but never really to a conscious state. I'm certainly not willing to let her go and want to keep her from loosing all the good memories we had together... Please help me safe her!...
Enough storytelling...
I've got the Samsung GT-I9252 (Galaxy S4 Active), which is not rooted. Recently I updated to Lollipop which worked fine without any issues.
As I am a usual data horder, I quickly ran out of space (yes, both on the SD card and the internal memory), so that I constantly saw the warning in the status bar that the phone ran out of memory. As I wasn't near a computer I could use for a while to move some files, I continued using it as normal. Because of the lack of memory, the google play store would not install any updates, which was totally fine. However, the Samsung app-store-thing seemed to care a bit less about it and tried to force to download and install what it thought to be "important updates", like for example "text-to-speach" (I haven't even figured out how to use that feature)... Even though there would not be enough space. And I couldn'd really do anything to stop it. The phone started to get slower and I wasn't even able to take pictures anymore (still not around a computer to tranfer data). So the other day I wanted to restart the phone (as I had done a couple of times since the message of lack of space) and it would just not boot up anymore.
It is stuck at the Samsung logo.
My first thought was, well I simply plug it into a computer and transfer some data to make some space and then it would boot up again, but I had to find out that you do not simply plug your phone into a computer and access its data if it refuses to boot...
So I read about the safe mode and tried to find it without any luck (either I'm too stupid to activate it or it got removed). Next I tried to sweep the cache partition, as I managed to get into the recovery boot. It got deleted, but the phone would still not boot.
I definitley want to avoid a factory reset for various reasons!
Then I read about some ways to push/pull data from your phone with a computer, when in recovery mode (with ADB if I recall correctly)... But that's kind of as far as I got.
Now I'm asking for your help and expertise.
Do you think it would be possible to transfer and/or delete some files and if that would solve the problem and lets the phone boot up again; and if yes, how should I approach? Or do you think the cause for the problem lies somewhere completely different?
Thank you so much in advance!
-Nino
Click to expand...
Click to collapse
Lacking storage booting is the option you choose. Fixed it?