Stuck on Checking Connection - Nexus 6 Q&A, Help & Troubleshooting

6 months ago I sold my Nexus 6 to one of my friends and he has been flashing ROMs with no problems.
A few days ago he started having problems at the setup screen after flashing a new ROM. The ROMs all get stuck on the "checking connection...." screen. I had him bring me the phone and I flashed the newest factory image and put the phone back to 100% stock, booted up and same issue. I was able to pull his sim card (Verizon) and get past it finally. We ended up thinking it was a sim card issue so he went to Verizon and got a new sim card activated and popped it in. Flashed Chroma and Pure Nexus ROMs and got the same issue, stuck on checking connection. He has pulled the sim card out and tried flashing the ROM's also and gets the same issue now. I'm not a fastboot noob so I know the images are being flashed correctly. I've tried going back to older factory images and get the same problem. Anyone have any advice or know what could be causing this?

sabbotage said:
6 months ago I sold my Nexus 6 to one of my friends and he has been flashing ROMs with no problems.
A few days ago he started having problems at the setup screen after flashing a new ROM. The ROMs all get stuck on the "checking connection...." screen. I had him bring me the phone and I flashed the newest factory image and put the phone back to 100% stock, booted up and same issue. I was able to pull his sim card (Verizon) and get past it finally. We ended up thinking it was a sim card issue so he went to Verizon and got a new sim card activated and popped it in. Flashed Chroma and Pure Nexus ROMs and got the same issue, stuck on checking connection. He has pulled the sim card out and tried flashing the ROM's also and gets the same issue now. I'm not a fastboot noob so I know the images are being flashed correctly. I've tried going back to older factory images and get the same problem. Anyone have any advice or know what could be causing this?
Click to expand...
Click to collapse
"checking connection" only happens on verizon, so im going to assume its a verizon issue.

simms22 said:
"checking connection" only happens on verizon, so im going to assume its a verizon issue.
Click to expand...
Click to collapse
I guess I never noticed that. I use AT&T, but never pay enough attention. Verizon seems to be ok in the area though.

sabbotage said:
I guess I never noticed that. I use AT&T, but never pay enough attention. Verizon seems to be ok in the area though.
Click to expand...
Click to collapse
ive never seen that on tmobile, so im just assuming its a verizon thing.

simms22 said:
ive never seen that on tmobile, so im just assuming its a verizon thing.
Click to expand...
Click to collapse
I tested by resetting my Verizon Moto E and it breezes right past that screen. I'm really puzzled by this.

I figured out what's causing the issue. He somehow lost the IMEI of the phone. When I had the phone I always kept an efs backup but I deleted them all. I've flashed all kinds of factory images and it won't come back. When I do a *#06# the IMEI shows all zeros so I know it's software fixable. Just not sure of the exact procedure I need to follow.
Sent from my Nexus 6P using Tapatalk

sabbotage said:
I figured out what's causing the issue. He somehow lost the IMEI of the phone. When I had the phone I always kept an efs backup but I deleted them all. I've flashed all kinds of factory images and it won't come back. When I do a *#06# the IMEI shows all zeros so I know it's software fixable. Just not sure of the exact procedure I need to follow.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
try flashing a factory image

simms22 said:
try flashing a factory image
Click to expand...
Click to collapse
I did that many times as I stated above.

Related

[Q] SIM card Disaster!...

Alright, so I have lost track of the # of hours I have spent trying to solve this problem. I have a Samsung Captivate originally purchased from Rogers, and a Rogers Sim card. I flashed a custom rom onto my captivate, which was good but still gave me some problems. I somehow ended up when clearing something in the rom getting into a bootloop, so I could no longer access my phone.
I used Odin to go back to stock, but my phone gives me the "no sim card in phone" issue. I checked by putting another sim into my phone..same issue, and I put my sim in another phone...and it works fine..so it is not my sim card. I did *#7465625#
and Network Lock is on. I even flashed to Rogers froyo rom, since I am using a rogers sim card, but still get that problem. None of the market tools for unlocking the phone give me any codes...what should I do..?
The SGS Unlock tool from the market won't work on Froyo, as far as I know (I haven't bothered checking to see if it has been updated in the past few months, but it was a 2.1 only thing the last time I checked.)
There is a froyo unlock procedure in the development section. Have you tried using that after flashing your Rogers rom?
http://forum.xda-developers.com/showthread.php?t=831569
Edit: Oh yeah, make absolutely sure you back up /efs before you do anything, or you'll have your face ripped off if the procedure doesn't work for you.
Helroz has put out an app on the market to unlock 2.1 and 2.2 phones Havent tried it yet.... worth a shot...
kind of confused. I mean, I originally purchased my phone from Rogers, and my Sim is from Rogers. I am not sure if it was always locked to rogers, but it just says "no service" and doesn't recognize that I have a rogers sim card. even if network lock is on, shouldn't it still recognize my sim? The methods you have posted have not worked for me. Perhaps I should see if I can get an unlock code from Rogers themselves. If I could do that, would that solve the problem?
Also, if I somehow managed to get an unlock code for my phone, where would I enter it? Would I have to relock my phone to rogers? Could someone explain how I would do that?
Did you try a factory reset from the settings?
MikeyMike01 said:
Did you try a factory reset from the settings?
Click to expand...
Click to collapse
I have done a factory reset before, but i'll try doing it right now...see what happens.
ok I just did a factory reset...still telling me there is no sim inserted even though there is..any other ideas?
Alright so finally everything is showing as "OFF" including Network Lock but it still will not recognize my SIM. i did another factory reset but still no luck. Any other ideas??
What does it say in your APN Settings?
Can't access APN settings. infact, just going into "mobile networks" gives me "insert SIM card" even though it is already well-inserted
Sorry - I meant to say mobile networks - brain fart
[EDIT] The only thing i can think of would be to check the pins that contact the sim card... see if those somehow got damaged. Also check to ensure they are clean, blow out the sim card holder and if needed give the pins a wipe to clean them up and try again. If all else fails, try to get your hands on another sim from the same carrier and see if it works. If a different sim works, then yours is hosed most likely...
It's okay guys I managed to solve things in the end! thanks for all your help tho
rofl, it was backwards ey?
zeusx64 said:
rofl, it was backwards ey?
Click to expand...
Click to collapse
No way...
How did you end up resolving the problem? What ended up being the fix?
zeusx64 said:
rofl, it was backwards ey?
Click to expand...
Click to collapse
I wonder...I just couldn't bring myself to pose the question
for self-pride(not that I have any left after spending god knows how many hours searching in a hex editor for non existent damn unlock codes) I refuse to state how i resolved my issue -______________-; (cough). but THANK YOU ALL for your support anyways! I have definitely definitely learned from this horrible mistake.
bet it was inserted backwards

HTC Vivid Radio/Baseband issue

Hello,
I have searched multiple forums for hours today and have figured out what is going on with my HTC Vivid. (It has been upgraded to AT&T Official ICS.)
It was working fine up until yesterday where it was not receiving a signal from the mobile network and the signal icon has an X through it. The SIM card is properly inserted and another SIM card has been tried as well. Looking through other threads it seems like the Radio RIL files may be missing or corrupt. The IMEI number and *#06# code does not show an IMEI number either. The baseband version says unknown. I am not sure what happened as I have never loaded any other ROM on it.
I downloaded the Official RUU ICS upgrade ROM today and tried reflashing it, with no luck.
What is interesting (and the other person who had the radio problem) is that when I left the phone sit off overnight and then turned it on in the morning, the phone connected to the mobile network and I had a signal. When I restarted the phone, hours later, the phone lost connection to the mobile network and that is when I started digging and found the problem with the baseband version being unknown.
Is there anything anyone can suggest? Can I reflash the baseband files or copy them from someone somehow using ADB? It seems like there is where my problem lays. I've searched for ways on how to downgrade from ICS to the official GB stock rom, but it doesn't seem like it can be accomplished.
(I tried downloading the Holiday Cingular version of the GB stock rom but the update failed. I read about the ICS HBOOT version being different and not allowing it.)
Thank you in advance for helping and any suggestions.
Have you gotten a new sim card yet? That needs to be your first step. My captivate did the same thing and turned out the sim went bad
Sent from my HTC PH39100 using Tapatalk 2
Cor-master said:
Have you gotten a new sim card yet? That needs to be your first step. My captivate did the same thing and turned out the sim went bad
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
Yes I have tried a different sim card. I don't believe thats the issue though being that it worked with the same sim after I let the phone sit overnight. From reading about others experience, it doesn't seem that the sim is the issue but more the baseband version and imei information missing.
centro7710 said:
Hello,
I have searched multiple forums for hours today and have figured out what is going on with my HTC Vivid. (It has been upgraded to AT&T Official ICS.)
It was working fine up until yesterday where it was not receiving a signal from the mobile network and the signal icon has an X through it. The SIM card is properly inserted and another SIM card has been tried as well. Looking through other threads it seems like the Radio RIL files may be missing or corrupt. The IMEI number and *#06# code does not show an IMEI number either. The baseband version says unknown. I am not sure what happened as I have never loaded any other ROM on it.
I downloaded the Official RUU ICS upgrade ROM today and tried reflashing it, with no luck.
What is interesting (and the other person who had the radio problem) is that when I left the phone sit off overnight and then turned it on in the morning, the phone connected to the mobile network and I had a signal. When I restarted the phone, hours later, the phone lost connection to the mobile network and that is when I started digging and found the problem with the baseband version being unknown.
Is there anything anyone can suggest? Can I reflash the baseband files or copy them from someone somehow using ADB? It seems like there is where my problem lays. I've searched for ways on how to downgrade from ICS to the official GB stock rom, but it doesn't seem like it can be accomplished.
(I tried downloading the Holiday Cingular version of the GB stock rom but the update failed. I read about the ICS HBOOT version being different and not allowing it.)
Thank you in advance for helping and any suggestions.
Click to expand...
Click to collapse
I had a similar problem and thought I solved it, but I later realised all my "solutions" didn't bring back the network but coincided with its reappearing cos no same "solution" worked more than once.
It's a very weird problem as the network shows up once in a while and when I'm using Mobile Network for Data, my phone hangs again and the IMEI, Network, baseband disappears on reboot...till further notice. I gave up trying and concluded it's either a bad modem (hardware) or something AT&T knows about!
You can get HBOOTS for both GB and ICS via Hasoons AIO kit
Flash the HBOOT, Flash the Image from Cingular GB RUU and I wish you luck!!!
ayulatins said:
I had a similar problem and thought I solved it, but I later realised all my "solutions" didn't bring back the network but coincided with its reappearing cos no same "solution" worked more than once.
It's a very weird problem as the network shows up once in a while and when I'm using Mobile Network for Data, my phone hangs again and the IMEI, Network, baseband disappears on reboot...till further notice. I gave up trying and concluded it's either a bad modem (hardware) or something AT&T knows about!
You can get HBOOTS for both GB and ICS via Hasoons AIO kit
Flash the HBOOT, Flash the Image from Cingular GB RUU and I wish you luck!!!
Click to expand...
Click to collapse
I found the download link, but the website says they're updating their drives, so who knows how much longer that will take.
Also, are you saying I should just use the tools within the kit to flash the HBOOT back to the previous version compatible with GB and then flash the RUU GB image after? Can I do that with the phone connected via USB or does it have to be flashed from the SD card? If it has to be flashed from the SD card, how do I go about doing that? If it can be done from the phone via USB, does the phone have to be in recovery mode?
I have tried reflashing the ICS RUU multiple times w/ version 3.26.502.52 and 3.26.502.56, both do not fix the issue. Do the baseband and or radio files NOT get flashed within these updates?
Thanks for the response!
centro7710 said:
I tried finding a download link for the AIO kit on the link provided, but I must be blind?
Also, are you saying I should just use the tools within the kit to flash the HBOOT back to the previous version compatible with GB and then flash the RUU GB image after? Can I do that with the phone connected via USB or does it have to be flashed from the SD card? If it has to be flashed from the SD card, how do I go about doing that? If it can be done from the phone via USB, does the phone have to be in recovery mode?
I have tried reflashing the ICS RUU multiple times w/ version 3.26.502.52 and 3.26.502.56, both do not fix the issue. Do the baseband and or radio files NOT get flashed within these updates?
Thanks for the response!
Click to expand...
Click to collapse
For any issues downloading Hasoon AIO tool, please use his thread (earlier provided).
Yes, use the AIO tool to flash GB HBOOT or read the SUPERGUIDE
and obtain rom.zip from the Cingular RUU
I don't know how to flash RUU via Recovery [email protected]@@!!!
I'd advice you follow my first solution here!!!
ayulatins said:
For any issues downloading Hasoon AIO tool, please use his thread (earlier provided).
Yes, use the AIO tool to flash GB HBOOT or read the SUPERGUIDE
and obtain rom.zip from the Cingular RUU
I don't know how to flash RUU via Recovery [email protected]@@!!!
I'd advice you follow my first solution here!!!
Click to expand...
Click to collapse
Thanks for the quick reply.
Your thread was the one I saw earlier with the simliar problem that I am having, only I have not loaded any custom ROMS. The phone just stopped receiving the signal the other day. I am still waiting for the download website to become available to use the tool to perform the flash of HBOOT, however, once I do that, will that erase the ICS rom from my phone? If so, what steps do I have to perform to get it in a "download mode" to accept the AT&T GB RUU? I'm a little confused on that part.
I read your first thread and I am a bit confused on exactly how you were able to correct the baseband/RIL issue (which I am assuming is the root of my issue). Do I have to extract some files from the RUU executable? Are the commands you provided to be used in ADB? I am confused as to what to do with [setprop ro.baseband 3.26.5XXX (<--- mainver: in android-info.txt in RUU.zip)] from your post. If that command is copying a file or just setting information (almost like as a registry setting within Windows) to point to the file or set a version number. Also if the XXX needs to have a certain number.
I thank you for your time and am trying my hardest to understand what to do to accomplish these steps.
centro7710 said:
Thanks for the quick reply.
Your thread was the one I saw earlier with the simliar problem that I am having, only I have not loaded any custom ROMS. The phone just stopped receiving the signal the other day. I am still waiting for the download website to become available to use the tool to perform the flash of HBOOT, however, once I do that, will that erase the ICS rom from my phone? If so, what steps do I have to perform to get it in a "download mode" to accept the AT&T GB RUU? I'm a little confused on that part.
I read your first thread and I am a bit confused on exactly how you were able to correct the baseband/RIL issue (which I am assuming is the root of my issue). Do I have to extract some files from the RUU executable? Are the commands you provided to be used in ADB? I am confused as to what to do with [setprop ro.baseband 3.26.5XXX (<--- mainver: in android-info.txt in RUU.zip)] from your post. If that command is copying a file or just setting information (almost like as a registry setting within Windows) to point to the file or set a version number. Also if the XXX needs to have a certain number.
I thank you for your time and am trying my hardest to understand what to do to accomplish these steps.
Click to expand...
Click to collapse
I did find the extracted files within the RUU executable and found the rom.zip which included the .img files among other files I assume needed as sources to flash the phone. I see a radio.img file would I be able to do anything with that?
Thank you.
centro7710 said:
I did find the extracted files within the RUU executable and found the rom.zip which included the .img files among other files I assume needed as sources to flash the phone. I see a radio.img file would I be able to do anything with that?
Thank you.
Click to expand...
Click to collapse
And I have a question, if the radio/baseband files are included in the RUU flash, what is happening as to why it is not being reflashed, or if it is being reflashed, why it is disabling the mobile network and providing an Unknown version to Baseband and clearing the IMEI number?
ayulatins said:
For any issues downloading Hasoon AIO tool, please use his thread (earlier provided).
Yes, use the AIO tool to flash GB HBOOT or read the SUPERGUIDE
and obtain rom.zip from the Cingular RUU
I don't know how to flash RUU via Recovery [email protected]@@!!!
I'd advice you follow my first solution here!!!
Click to expand...
Click to collapse
Here's where I am:
I successfully unlocked my bootloader, downgraded to GB, rooted. Tried to gain root access through adb terminal but it was not working properly.
I relocked my bootloader. Installed the ICS RUU AT&T ROM update. Unlocked my bootloader, rooted.
I see the commands you ran in your previous post. I am also receiving the same message of N/A when running the getprop ro.baseband
I tried the second command setprop ro.baseband 3.26.5XXX and then restarted the phone. I have tried it as posted, and also with swapping out the version that is located in my android-info.txt file: 3.26.502.56
Still no luck with setting the baseband version. IMEI still is cleared out.
Am I doing something wrong?
ayulatins said:
I had a similar problem and thought I solved it, but I later realised all my "solutions" didn't bring back the network but coincided with its reappearing cos no same "solution" worked more than once.
It's a very weird problem as the network shows up once in a while and when I'm using Mobile Network for Data, my phone hangs again and the IMEI, Network, baseband disappears on reboot...till further notice. I gave up trying and concluded it's either a bad modem (hardware) or something AT&T knows about!
Click to expand...
Click to collapse
Please see my initial quotes above...
All the previous steps I took were only a coincidence (not proven to work)!!!
We may need to contact AT&T to be sure its not a lock IMEI (and I'm wondering why it would be) or an experienced Dev
ayulatins said:
Please see my initial quotes above...
All the previous steps I took were only a coincidence (not proven to work)!!!
We may need to contact AT&T to be sure its not a lock IMEI (and I'm wondering why it would be) or an experienced Dev
Click to expand...
Click to collapse
Hey thanks for all of your suggestions. I contacted AT&T the day everything happened to see if it was on the block list. They said no. I tried multiple things including trying to re-flash the radio, but I was getting a signature failed error that I could not get around. I really think that's what the problem is. I gave up and ended up selling it.
centro7710 said:
Hey thanks for all of your suggestions. I contacted AT&T the day everything happened to see if it was on the block list. They said no. I tried multiple things including trying to re-flash the radio, but I was getting a signature failed error that I could not get around. I really think that's what the problem is. I gave up and ended up selling it, as is, on ebay instead to get a few bucks out of it and getting a new phone.
Click to expand...
Click to collapse
I really wouldn't mind selling mine too if I get a buyer. I'm just tired of all the troubles and no dev is willing to help.
ayulatins said:
I really wouldn't mind selling mine too if I get a buyer. I'm just tired of all the troubles and no dev is willing to help.
Click to expand...
Click to collapse
Exactly. It was my sister's phone. The sh*tty thing is we bought two off of ebay at the same time, 1 for me, 1 for her. Well, her phone was not in the box (either never shipped or stolen) so I had to file a claim through eBay which took 3 weeks to get the money back. Meanwhile, I gave her my phone (which is the phone in reference) to use instead. I bought her an iPhone instead now, along with purchasing one myself. I loved Android, but the bugs and fragmentation is getting too much for me to handle.
Dude, if you don't have an IMEI showing up, something is WAY wrong. That goes beyone the RIL not working... The RIL is probably fine. If your phone doesn't have an IMEI somehow, the cell towers are NOT, NO WAY, NEVER EVER going to register your phone on their network. You can put a billion SIM cards in there, or flash a billion stock ROMS, and if you don't have an IMEI, you will never be able to connect.
Something is probably corrupt or broken in your firmware or the hardware itself. I think your device is probably screwed.
My advice, is follow the steps to put your phone back to stock (including changing the bootloader message back to **LOCKED** and S-ON), and get it back to the phone company. They will be able to tell something is boned on the phone right away since it isn't displaying an IMEI.
Sorry to be the bearer of bad news and for your many wasted hours... But on the plus side, you now know a LOT about flashing and how your phone works now
Good luck with everything man! Hope they get you up and running soon!
I have the same problem as the OP but I have a IMEI showing up and a Basehand But won't connect to AT&T or anything they resent me a Signal & everything it shows a X with no bars it happened after I did a Factory Reset
anyone got the Radio.img?
inick73376 said:
I have the same problem as the OP but I have a IMEI showing up and a Basehand But won't connect to AT&T or anything they resent me a Signal & everything it shows a X with no bars it happened after I did a Factory Reset
Click to expand...
Click to collapse
That's weird..you try creating the apns again? I don't see how a factory reset would do that. Try toggling airplane mode too
Sent from my De-Sensed HTC Vivid using xda premium
I am currently having the same issues right now, it works if i leave the phone off for 1 hr it will work until i reboot then its down again, tried every thing possible, airplane mode will crash, reflashing the radios from gb and ics does nothing, setprop does nothing really. from this point it feels like a hardware issue.
sorry to revive an old thread, i just wanted to know if anyone came across this issue and had it fixed
i will get a log to see if there is errors showing up
Return it.
Sent from my HTC Holiday using Tapatalk 2

[Q] VS980 No Longer Registers On Tmobile

Hi All,
I have a vs980 that had no problems with T-Mobile until recently. I was running Xdabbebs v2.5 for awhile and decided to upgrade to the OTA 39A debloated by micro. After I installed that, my phone will not register on the tmobile network, no voice, data, mms. I even reverted back completely to vs980 stock 11A and still the same problem. I have tried my sim card in my wifes vs980 and it works perfectly fine with T-Mobile.
I have tried both in global and GMS/UMTS mode and nothing works. My imei is there and not a bunch of zeroes and under the 39A Debloated I can see all three T-Mobiles (LTE, GSM, WCMDA) listed if I search for networks but it wont register to any of them. Anyone have any idea why the phone is doing this?
The same thing happened to me just now. I'm gonna try flashing back to stock using a kdz
Bleh? said:
Hi All,
I have a vs980 that had no problems with T-Mobile until recently. I was running Xdabbebs v2.5 for awhile and decided to upgrade to the OTA 39A debloated by micro. After I installed that, my phone will not register on the tmobile network, no voice, data, mms. I even reverted back completely to vs980 stock 11A and still the same problem. I have tried my sim card in my wifes vs980 and it works perfectly fine with T-Mobile.
I have tried both in global and GMS/UMTS mode and nothing works. My imei is there and not a bunch of zeroes and under the 39A Debloated I can see all three T-Mobiles (LTE, GSM, WCMDA) listed if I search for networks but it wont register to any of them. Anyone have any idea why the phone is doing this?
Click to expand...
Click to collapse
I got mine working again. I have no idea how or why, but it's working again. Try rebooting it a bunch of times because that's the only thing I did
WARpig5 said:
I got mine working again. I have no idea how or why, but it's working again. Try rebooting it a bunch of times because that's the only thing I did
Click to expand...
Click to collapse
Looks like its not going to work for me, already rebooted like 10 times and nothing
Having the same issue
i am having the same issue it was working fine on 4.4.2 bkut then i used software upgrade assistant to get lollipop and now it wont register on tmobile i tried going back to every version to try and get it to work but will not did anybody every find a fix for this
Same problem. Please help!
Fixed!
I rebooted with my friend's legit verizon LTE sim, then rebooted with mine (usmobile t-mobile mvno) and it's back to working again. Too bad I'd already bought some Tracfone time...
jollyrogersimpson said:
I rebooted with my friend's legit verizon LTE sim, then rebooted with mine (usmobile t-mobile mvno) and it's back to working again. Too bad I'd already bought some Tracfone time...
Click to expand...
Click to collapse
Could you explain more in debth what you did because I tried what you said and it worked with the verizonsim but when I put back my T-Mobile sim it didn't work again.
Thanks
Insert your sim, Turn off your phone. Leave it like that for couple hours and Turn it on.
Profit

T Mobile data does not work whatever I do

Hello guys/girls,
I just got my Nexus 6 yesterday from Amazon and bought a new nano sim instead of my micro.
I immediately did a bootlocker unlock, root and twrp install and flashed chroma rom.
Everything went smooth the only problem is my data does not work.
I tried Catalyzm rom, I tried factory image from 5.11 up to 6.0.x, same issue!
I tried to flash different basebands, also APN reset/settings.
It says 'T mobile on top and it seems to be recognized.
Model is Xt1103 and currently on factory.
I'm out of ideas, anyone can help before I shoot this phone back to Amazon?
Bbaghi said:
Hello guys/girls,
I just got my Nexus 6 yesterday from Amazon and bought a new nano sim instead of my micro.
I immediately did a bootlocker unlock, root and twrp install and flashed chroma rom.
Everything went smooth the only problem is my data does not work.
I tried Catalyzm rom, I tried factory image from 5.11 up to 6.0.x, same issue!
I tried to flash different basebands, also APN reset/settings.
It says 'T mobile on top and it seems to be recognized.
Model is Xt1103 and currently on factory.
I'm out of ideas, anyone can help before I shoot this phone back to Amazon?
Click to expand...
Click to collapse
Seems to me you have a data connection, but no access to internet. Big change it has to do with settings. Does your wifi-internet work?
or ..... Your new sim card ! Does your provider something that blocks internet?
Yes, Wifi works like everything else. I get the message 'Sign into the T-mobile', once i click on it, it takes me to u.web2go.com with message: 'Your data plan does not work on this device' lol. My data has worked with any other phone.. Messing with APN has brought me to LTE but that !!!!! mark is still there.
Bbaghi said:
Yes, Wifi works like everything else. I get the message 'Sign into the T-mobile', once i click on it, it takes me to u.web2go.com with message: 'Your data plan does not work on this device' lol. My data has worked with any other phone.. Messing with APN has brought me to LTE but that !!!!! mark is still there.
Click to expand...
Click to collapse
Sounds like a plan issue. Call T-Mobile and see what they have to say about it.
APNs would only help you to get a connection. If their servers aren't allowing you to access the internet (what it sounds like) you won't be able to do anything from your end to bypass that.
Just an update. I went to T-Mobile they switch my SIM and it worked. bleh. Happy I can keep this phone /closed
just and update went to T-mobile got a sim switch and it worked. /closed

Missing IMEI

Recently I noticed that the IMEI on my Turbo had been cleared to 0. I am not 100% sure when this happened and the device still worked fine in this state. At some point I flashed the newest radio package SU4TL-49. I was having some issues after that so I flashed the SU4TL-44 package to see if I could switch back. It seemed to work. Later I switched back to SU4TL-49. Could this have caused the issue? Recently I flashed the full Verizon Retail Stock Lollipop 5.1 /// XT1254_QUARK_VERIZON_5.1_SU3TL-38_38_CFC.xml.zip. Then I updated to the latest OTA. Still no IMEI. Any ideas how I can restore it?
thecaptain0220 said:
Recently I noticed that the IMEI on my Turbo had been cleared to 0. I am not 100% sure when this happened and the device still worked fine in this state. At some point I flashed the newest radio package SU4TL-49. I was having some issues after that so I flashed the SU4TL-44 package to see if I could switch back. It seemed to work. Later I switched back to SU4TL-49. Could this have caused the issue? Recently I flashed the full Verizon Retail Stock Lollipop 5.1 /// XT1254_QUARK_VERIZON_5.1_SU3TL-38_38_CFC.xml.zip. Then I updated to the latest OTA. Still no IMEI. Any ideas how I can restore it?
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better question is how did you obtain this phone? usually, the IMEI never changes, regardless of ROM, SIM Card, radio, etc. this is used to identify to the carriers that your phone is valid (not stolen). can you confirm that you are able to make phone calls?
otherwise, you might want to search for "Fix IMEI"
jco23 said:
better question is how did you obtain this phone? usually, the IMEI never changes, regardless of ROM, SIM Card, radio, etc. this is used to identify to the carriers that your phone is valid (not stolen). can you confirm that you are able to make phone calls?
otherwise, you might want to search for "Fix IMEI"
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I bought it from Verizon when it was released and have had it since. I had a SIM in it until a couple of days ago when I picked up the Pixel. I had it on Verizon with no issues. On My Verizon it said it was a non Verizon device and showed the 0 IMEI too. I'm kind of surprised it was working. I was wondering if it was hardware related. From what I was reading you can't typically change it like you said.
thecaptain0220 said:
I bought it from Verizon when it was released and have had it since. I had a SIM in it until a couple of days ago when I picked up the Pixel. I had it on Verizon with no issues. On My Verizon it said it was a non Verizon device and showed the 0 IMEI too. I'm kind of surprised it was working. I was wondering if it was hardware related. From what I was reading you can't typically change it like you said.
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Google search. There's lots of posts on how to fix IMEI as long as you have the original box with your original IMEI.
ChazzMatt said:
Google search. There's lots of posts on how to fix IMEI as long as you have the original box with your original IMEI.
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I do have the original IMEI. I cant find the correct process to update it however. I've done a lot of research, but all I can find is bits and pieces relating to other devices.
http://forum.xda-developers.com/showpost.php?p=55443848&postcount=1
This is the best info I got, but I cannot get the device to be recognized properly. The setprop command didn't work until I installed CM12. Then i can get as far as having a Marshall London HS-USB Diagnostics 901D device show up. I cant do anything with it at that point.
thecaptain0220 said:
I do have the original IMEI. I cant find the correct process to update it however. I've done a lot of research, but all I can find is bits and pieces relating to other devices.
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There's also other specialized software like this.
https://www.quora.com/I-lost-a-Moto-IMEI-after-rebooting-It-is-showing-null-now-What-can-I-do
http://www.cdmatool.com/motorola
Just a couple of examples. Doing a Google search for "fix IMEI Motorola"

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