Burned screen - Galaxy Tab S2 Q&A, Help & Troubleshooting

Hi guys,
One month ago, I observed that, sometimes when I saw some websites with the background on white, lines on horizontal mode appeared. Now, I see these lines everyday also in gray background screens. But these lines don't appear when the color is black (I think about the AMOLED screen).
Is it normal?
Have I to call support service?
Thanks!!!

bitelmaniaco said:
Hi guys,
One month ago, I observed that, sometimes when I saw some websites with the background on white, lines on horizontal mode appeared. Now, I see these lines everyday also in gray background screens. But these lines don't appear when the color is black (I think about the AMOLED screen).
Is it normal?
Have I to call support service?
Thanks!!!
Click to expand...
Click to collapse
I just got a sm-t813, my girlfriend too, on white background with low brightness i can see 3 brighter white lines that divide the screen in 4 when placed horizontally. The 2 tablets present the same issues, so it seems by design. Tablets have only 2 weeks of usage. Hope this help.

ndompierre said:
I just got a sm-t813, my girlfriend too, on white background with low brightness i can see 3 brighter white lines that divide the screen in 4 when placed horizontally. The 2 tablets present the same issues, so it seems by design. Tablets have only 2 weeks of usage. Hope this help.
Click to expand...
Click to collapse
The same that I can see...

Usually, with an AMOLED screen after about 2 years or so, you can start to notice, on a white background if you look VERY closely, some lines across the screen. That's normal. What's not normal is it happening this much after only about a month...
My 2 cents is to
1) factory reset and see if that helps
2) Send it in for warranty

Related

[Q] display problem

Hi I have a small problem with my galaxy and I wonder if it is a common thing or is it a sporadic case. I recently took my galaxy in assistance for the replacement of the screen (between lcd and capacitive glass had a hair) Once again after a while 'I realized (I think that there is a problem from the beginning) that appeared on the display strange signs. Initially I thought it was a lcd problem then I tried to shift the LCD image and saw that signs remained fixed as if they were between display and glass. I brought the phone back in service but they said there were no defects. For sureness (they were very nice) they showed me another galaxy just out of the box and presented the same peculiarities. It seems to me (but I'm not sure) that the first galaxy that I had not had this feature.
If you want to help me try to manually set the display brightness to low and pull down the curtain of the notification bar, or choose a dark gray background and gimme an answer.
thank you
i attach a photo
anyone?
I saw that many people have downloaded the image.
thank you
Can you explain what is so peculiar about it ? I dont see anything wrong with that image . Is it the three orange color curved lines ?? (though that looks to me like a reflection of something).
Are you talking about the red haloing effect around the white text?
Apart from the orange claw 'reflection' in the top right there is nothing discernible about that image.
orange signs are camera lens reflection. I talk about grey zones of images. If you watch closely you notice that some grey pixel zones are different from other. With a kind of green blur.
thank you for your answers
Is this what you are concerning about?
http://forum.xda-developers.com/showpost.php?p=8766267&postcount=12

Is your Super AMOLED screen still working properly ?

hi guys,
Is your Super AMOLED screen still working properly ?
how long did you own your phone ?
Have my phone for 8 or 9 months, still going strong, nothing funny and no burn-in.
I use the screen mostly at low brightness.
I have the idea that JVH/2.3.3 has lower brightness, or it is just the brighter days in summer. But it is not burn in as there is no pattern.
Works perfect here.. No issue at all after 8 months. ther eis 24 months warranty so.. got some time for it to get crap and turn it in if it does. =)
All good here. 11 months, no burn in, no colour problems. Generally use lowest brightness settings. Perhaps flashing roms/themes on a weeklyish basis, helps prevent burn in.
Of course, why do you ask?
As far as burn-in (burn-out) if I display a solid blue screen I can see where the AM/PM used to be (before I turned the clock to 24hr) and some small 'smudges' where the other status icons are. Not a big deal.
Different themes would probably help, especially if there was less blue in the status icons (green or orange instead of white) since it burns out faster.
Time burnt in .....bought it like that
Sent from my SGH-T959 using XDA App
status bar and time burnt in when displaying on white screen.. bought used though.. also keyboard is shown very lightly.. but doesnt bother me much though..
I've had mine for 10 months and so far no burn in.
I'm interested to know though, what causes the burn in's?
I've had mine for about 10 months, medium brightness most of times, sometimes max brightness.
Clock is a little burned in screen and sometimes I can see the swype keyboard keys on very white and bright backgrounds.
about ±7 months already...still nothing weird ... still no screen burn in detected.. and nothing unusual...
when stay in house/office = lowest brightness... when outside/driving = maximum brightness..
I don't use brightness. Screen is practically brand new. Screen protector since day 1
Fasty Captivate
I think the app, NoLED causes burn ins.
Sent from my GT-I9000 using Tapatalk
Used for about an year now. Mainly auto-brightness all the time. Mostly portrait mode. With white display occasionally I may see taskbar contour on the top. Not seen when watching videos in landscape mode.5 star for this display after heavy use.
Sent from my GT-I9000 using XDA App
The time is burning in on mine, visible barely only with blue screen. 5 months.
zerkai said:
I think the app, NoLED causes burn ins.
Click to expand...
Click to collapse
Unlikely. The notifications appear all over the place and move frequently specifically to prevent burnin
13 months
auto- brightness
looks completely fine to me
Having my SGS for 7 months now,no reported burn in or screen problems.! The phone is a beast.
1 year now,no problems at all
How long do you thing that Amoled screen will last ?
i have mine just over a year now and like others I have burn-in where the notification bar is but nothing else....
Does anybody know if the warranty would cover the burn-in??
13 months, still working great.

Non-uniform intensity across screen at low-brightness settings?

Hi,
Has anyone notciced un-even brightness across the screen at low light levels (for darker colors)? I thought it was just the nature of these OLED screens, but I don't see this with Galaxy Phone with similar display type, so I'm wondering if I just have a defective unit with bad display.
To test it:
- Do this at night (when ambient light is fairly low).
- Lower brightness down to the lowest setting (turn off auto-brightness)
- Open Chrome browser, and close all tabs, so that you get a blank dark screen with just the "+" icon. This leaves a dark gray background, just enough to notice if there is any uneveness in brightness.
On my unit, I see about 3-4 inches of bands/streaks of darker areas at bottom half of the screen. If I rotate the tablet, the darker areas stay in their physical location (so these bands become vertical instead of horizontal), so I know it's not a software issue.
I have a couple of weeks left before I need to decide on whether to exchange the tab, so would appreciate if anyone can help me verify if this is normal thing with these screens.
Many thanks, Tony.
tonyc1 said:
Hi,
Has anyone notciced un-even brightness across the screen at low light levels (for darker colors)? I thought it was just the nature of these OLED screens, but I don't see this with Galaxy Phone with similar display type, so I'm wondering if I just have a defective unit with bad display.
To test it:
- Do this at night (when ambient light is fairly low).
- Lower brightness down to the lowest setting (turn off auto-brightness)
- Open Chrome browser, and close all tabs, so that you get a blank dark screen with just the "+" icon. This leaves a dark gray background, just enough to notice if there is any uneveness in brightness.
On my unit, I see about 3-4 inches of bands/streaks of darker areas at bottom half of the screen. If I rotate the tablet, the darker areas stay in their physical location (so these bands become vertical instead of horizontal), so I know it's not a software issue.
I have a couple of weeks left before I need to decide on whether to exchange the tab, so would appreciate if anyone can help me verify if this is normal thing with these screens.
Many thanks, Tony.
Click to expand...
Click to collapse
I have notice a similar thing, mostly on gray - dark gray backgrounds, and not necessarily at lowest brightness (low enough though). I wanted to check about it on a couple of devices on display at retail stores but it's hard to test there.
Sent from my SM-T815 using Tapatalk
Hi tonyc1,
Having had 4 of these I can confirm that this unevenness is normal on the 9.7" screen but was not present on the 8" model.
I went through 4 to get one that was reasonably even, 2 of them were pretty awful to the point that the greyscale was all over the place.
The unit I settled on has a slightly darker band in the middle of the screen and a slight darkening at the very top.
I owned the original tab s 10.5 and have to say the screen on that was more even and detailed, I prefer the former factor and speed of this S2 but the screen is a step backwards.
Hope this info helps.
Cheers
Thanks for the notes and confirming this is a somewhat common issue. I guess I will live with it for now..

Do I need a new screen?uniformity issue

Hi guys had my note 8 since release amd had burn in 4 times had tge screen replaced .on tge 5th time I got a brand new note 8 in the box.been using it for 6 months so far no burn in .but I was reading a thread about grey and greying colour uniformity. So checked my scrren on a grey background in the dark and can see a white band vertical top to bottom .never noticed this before .and now I know it's there I can see it on the homescreen and everywhere there is grey or grey like colour. Do I need to get the screen replaced or is this normal?
Am I being odd

Vertical Lines in OLED Smartphone Display!

I would like to know what happened to my Screen of Mi 9 Lite. (Screen is not original. 3rd party AMOLED/OLED).
It has vertical lines as seen in the photos.
First a single pixel line appeared and it was visible when red and blue (and combinations of it) were displayed. Not in green (and black).
But now, there are multiple lines and also it is seen when the display shows full black.
When the bottom middle corner of the screen is pressed, where the bottom of the line is, then the lines get changed. Usually the number of lines get increased when pressed, and decreased when released.
Also the number of lines do change from time to time when the screen changes! Sometimes ~ 10. Sometimes ~ 1 (rarely).
Display is about 2 months old. After couple of days from the installation, it suffered from a compression. There was a screen protector and it was broken. Display was okay at the moment. Horizontal lines appeared after a month from that incident.
What is wrong? Possible fixes?
Looks like display is broken or badly connected to motherboard. Probably it's broken.

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