Note 5 Software Help. - Galaxy Note5 Q&A, Help & Troubleshooting

I have got two main issues with the galaxy note 5 other than that its an exceptional phone.
Mine is SM-N920A from At&t and its unlocked.....
The problem is that:
1. A constant 4G logo appears at the top besides the clock and is there when sim is inserted and even when 4g is not available and my sim doesnt supports 4g either.
2. The theme store is not working, it doesnt downloads nor opens the theme store.
I have tried resetting the phone and clearing theme store cache but no solution.
Any body that can help with it?

I noticed you say FROM AT&T and UNLOCKED; also your sim doesn't support 4g...what carrier are you using the device on?

Rx8Driver said:
I noticed you say FROM AT&T and UNLOCKED; also your sim doesn't support 4g...what carrier are you using the device on?
Click to expand...
Click to collapse
its a local network "Telenor Pakistan" it doesnt have a 4G license

Related

[Q] Korean Made Note problem with AT&T data

Hi everyone,
Last month I bought a Galaxy Note (unlocked international version) for myself from Techno Trading House.
Before I received the phone I switch to ATT GoPhone from another provider. Once I received the phone I just switch the sim card to note and add the apn.
Everything working cool.
This phone came with default language of greek or polish, which i'm not sure. So i guess its European version. The phone says "Made by Samsung".
Then I decide buy another Note for my wife. From Techno Trading House. Like me my wife also switch to ATT GoPhone. This phone says "Made in Korea by Samsung". We set up the apn same like my phone and I can see 3g & H signals.
But the problem is the data does not work. When I open SpeedTest.net app the app force close 7 out 10 times. The other 3 times when I tap Begin Test, it will prompt message "Network communication Issues", "Try Again".
First I doubt it would be the sim, then we switch the sim, my wife's sim work perfectly on my phone ("Made by Samsung") and my sim had same problem in her phone ("Made in Korea by Samsung").
The only different I could see between this 2 phones is my phone say "Made by Samsung" (working perfectly) and "Made in Korea by Samsung"
(data not working).
Is anyone here having similiar problem? Or is anyone having Note which says "Made in Korea by Samsung"?
Hey, I had the same problem with galaxy S2, I don't think you are going to be able to have GoPhone data on your smartphone. What I did is I went to ATT store and replaced my sim (say that you forgot your ATT phone at home) and brake your existing sim. Try with new sim directly in your galaxy note! It should work but after some time they will turn it off because it is not a smartphone data plan! Cheers
irnhrs said:
Hey, I had the same problem with galaxy S2, I don't think you are going to be able to have GoPhone data on your smartphone. What I did is I went to ATT store and replaced my sim (say that you forgot your ATT phone at home) and brake your existing sim. Try with new sim directly in your galaxy note! It should work but after some time they will turn it off because it is not a smartphone data plan! Cheers
Click to expand...
Click to collapse
But dude, I tried my wife's sim on my galaxy note and it worked!
I got data speed 1.3mb.
Her sim worked in my galaxy note and also on her old SE phone.
But her galaxy note does not work with her GoPhone sim and also my GoPhone sim.
retry apn
i would delete the apn in your wifes phone and re enter it as a new apn. make sure everything is the same as yours even capitalization. also make sure that gsm/wcdma is set to auto. hope this helps. if this doesn't work then maybe a factory reset would help. both sims work so there is something not set correctly in the phone.
may i ask what your apn settings are?
Wait where did you buy the note? Korean ver notes have 4g and is different hardware wise i.e. Not compatible to xda galaxy note roms. This is the only reason i can think of?
Sent from my GT-N7000 using XDA App
i have the korean version. i only get edge and i've tried every apn setting out there. 0.04Mbps DL 0.03 UL
made in korea and korean LTE note are different things
the made in korea for Samsung is a regular note with regular hardware. there is an Korean version of the phone with LTE.
i would delete the apn you have in your wifes phone, then insert sim , reboot then re enter the apn. make sure the use packet data box is checked and network mode set to auto. the gophone plans use GSM networks so turn it to auto just in case it isn't.
Delete the entire contents of the efs folder, reboot, you'll have data.
Make sure to save the deleted content somewhere.
Sent from my GT-N7000 using xda premium

AT&T unlocked 2014 x not working on tmobile

I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!

LG G4 Sprint SIM / Network unlock

Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
leond said:
Has anyone been able to SIM / network unlock Sprint variant of LG G4? For international use? for domestic carriers?
The phone appears to be locked. I tried putting GSM micro SIM and putting phone in to GSM mode. Got an icon about invalid SIM in notification tray. But no prompt to unlock. Also no menu in settings to unlock via network like my note 3 had. Even worse, no menu to select GSM Network operator in the settings.
Click to expand...
Click to collapse
if you are in US i think you can call sprint and they will unlock your phone for free.
elmy2424 said:
if you are in US i think you can call sprint and they will unlock your phone for free.
Click to expand...
Click to collapse
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
leond said:
I know , that is the theory, I am curious if anybody actually tried it. I am concerned about the fact that I don't see a menu to select GSM network, which was there in Note 3
it almost looks like the phone can roam on GSM network using Sprint SIM, but all the menus that would allow presence of different SIM where removed.
Click to expand...
Click to collapse
that option is just hidden, when someone get the phone unlocked the option in the menu will be enabled, are you inside USA
I did try a Simple Mobile Sim and it worked just fine. Have you tried any of the movs from Att or Tmobile??
Sent from my SM-G900V using XDA Free mobile app
bump...anyone
Google~Android said:
bump...anyone
Click to expand...
Click to collapse
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
leond said:
Friend called Sprint and they unlocked his phone OTA. Now when non-sprint SIM is inserted it no longer complains about invalid SIM, however it will not connect to any networks in USA and still no way to see a list of networks or do a manual selection of network. That menu is still missing. I suspect the phone will now work outside of the USA in automatic network selection mode only, which may not be a good thing some times.
Click to expand...
Click to collapse
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Google~Android said:
Ive got a really smart friend working on it... Im positive he'll get it done.. Jt matter of patience now...
Click to expand...
Click to collapse
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You must be new here. Domestic gsm has been unlocked on most modern Sprint smart phones. Just in the years I've been with Sprint ive unlocked the Moto Q, G2, S4, and now the G3 for ATT and straight talk. Ive read of several others having the same ability. The s5 can also be unlocked but only one guy knows how but you gotta pay him for it. Kinda ****ty but it actually works.
Sent from my LGLS991 using Tapatalk
just get shortcut master (lite)
click the 3 dots in the upper right, click secret code explorer, click system apps and there are a few ATT hidden menus in there.
now no clue if they do anything.
chirayu said:
Doesn't matter what you try, you cannot use Sprint's phone on AT&T T-mobile here or any US GSM carriers. When sprint unlocks it for you, then you can use it outside of US on GSM Networks.
Click to expand...
Click to collapse
You didnt listen... Sprint phone works 100% for att.. They jt blocks it at the software level... But my friends has unlocked all the newer sprint phones till now.. I dont see why he shudnt be able to do it here
Any chances of unlocking when outside US? I got my phone from Amazon and got it shipped in my country. Tried calling them but they said they only unlock activated phones. Also tried various sites that offer unlock codes but since G4 is not asking for unlock code, they can't do anything.
Do I have any other options?
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
will this work for at&t?? on just international?
Google~Android said:
will this work for at&t?? on just international?
Click to expand...
Click to collapse
I can't confirm, since I don't have access to any AT&T SIM at the moment. If you're already rooted, you can try it out, but make sure to back up the files.
Another update: After updating the APN, my data finally worked. LTE is impossible at the moment since the this doesn't support the LTE bands here in my country
Warning: Don't try to disable auto activation for now. I got the Security Error and still on the process of fixing it.
ijball said:
For those still trying to unlock, I've followed this post for unlocking the G3.
http://forum.xda-developers.com/sprint-lg-g3/general/sim-unlocking-ls990-zv8-t3083567
And I can now accept calls, will try it out some other time if I can get data as well.
Note: Make sure you have the correct permissions on the files that you'll copy.
Click to expand...
Click to collapse
In the us or internationally?
clockcycle said:
In the us or internationally?
Click to expand...
Click to collapse
Internationally.
!!!!! i got it working on at&t!!! calling and sms work..I dont have data so i can't test that...ending a call gives issues as it hangs there for a bit!!!
I have the Sprint LG G4
I also got the unlock code from Sprint. But I can't get the phone to ask for the unlock code. Any hints. Can I force it to ask?

SM-N950W : Mobile Data not working.

Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk

Mi 9 cant activate with LTE on AT&T network?

So I got a Chinese edition phone with band 2, 4, 5, 12, and 17 to fully support both TMobile and ATT network. The Global edition was missing band 17 for ATT so I didnt want to go that route. Been going back and forth with ATT a bit for the past few days since my device came in. The phone shows up and an "unknown device" on their network when we tried adding the IEMI. It will get UMTS (2g) and HSPA+ (3Gish/4G), but will not connect to any LTE or GSM. The phone supports GSM fine, so its strange that it wont do normal cellular connection over that, it will only do cellular over UMTS. The device wont detect as an LTE device and so the sim wont activate LTE on it.
Anyone else with ATT have this issue? And were you able to resolve it somehow?
Or those with TMobile in the US, are you able to activate the phone fine and get full coverage and LTE working?
I messed around with the connection settings in the *#*#4636#*#* menu. Only the "LTE/TD-SCDMA/UMTS" and "LTE/TD-SCDMA/WCDMA" will work properly at all. Both options give me UMTS for cellular, and HSPA+ for data. Of the 4 APNs that ATT uses, only the "ATT Phone" will work at all. The standard LTE APN "NXTGENPHONE" will leave the phone with no data or cellular service. This is related to the phone not being detected as an LTE device and the SIM not activating as such.
I simply put my AT&T sim in my China version and it worked straightaway. I didn't have to do anything else.
I am on Cricket, which leases service from AT&T, so I should know if it works once it comes Tuesday.
Just for perspective, I got a EU version of the Mi 9. Popped in a T-Mobile sim and it worked out of the box. Try the other sim slot. Could be your sim card if not.
Try these codes in Dialer. See if that helps anything.
VoLTE *#*#86583#*#*
VoWIFI *#*#869434#*#*
I was just making an ATT account so no previous activations or sims. So that could be the issue. I will try activating a sim with an old phone and then move the sim over. Or since it is the same hardware as a Galaxy S10, ill see if I can find a store that will activate a sim with a floor model S10 and then let me swap the sim into my Mi 9
Straight talk (ATT sim) lte without issue. no programming necessary , I have the global model though
jvs60 said:
I simply put my AT&T sim in my China version and it worked straightaway. I didn't have to do anything else.
Click to expand...
Click to collapse
airwebber said:
I am on Cricket, which leases service from AT&T, so I should know if it works once it comes Tuesday.
Click to expand...
Click to collapse
MixEvo said:
Straight talk (ATT sim) lte without issue. no programming necessary , I have the global model though
Click to expand...
Click to collapse
Where did you guys buy the China version from?
US mobile white SIM from starter kit (T-Mobile) works well with LTE on Chinese model of Mi 9. Black one (Verizon) technically works, registers in the network and enables data, but Verizon refuses the IMEI as non-certified brand of the phone. Trick with activation on the iphone first and switching to xiaomi did not work, service gets cut off, when trying to make a call, it keeps dropping. AT&T based: Cricket and Straight Talk work just fine too.
---------- Post added at 06:15 AM ---------- Previous post was at 06:14 AM ----------
StDevious said:
Where did you guys buy the China version from?
Click to expand...
Click to collapse
Aliexpress https://www.aliexpress.com/item/Ori...222.html?spm=a2g0s.9042311.0.0.58b14c4dxws9df
You'r welcome =)
StDevious said:
Where did you guys buy the China version from?
Click to expand...
Click to collapse
I bought my Transparent Edition from Tradingshenzhen.com
Neolo said:
US mobile white SIM from starter kit (T-Mobile) works well with LTE on Chinese model of Mi 9. Black one (Verizon) technically works, registers in the network and enables data, but Verizon refuses the IMEI as non-certified brand of the phone. Trick with activation on the iphone first and switching to xiaomi did not work, service gets cut off, when trying to make a call, it keeps dropping. AT&T based: Cricket and Straight Talk work just fine too.
Click to expand...
Click to collapse
Thanks for the info.
I was wondering about Verizon, since it support some CDMA bands and support 2 out of 3 of the LTE bands they use (doesnt support B13). Unfortunately I never tried it myself since half the coverage near me uses the band this phone doesnt support on Verizon.
I went and got my ATT account updated to an old Nexus 6 IMEI number and it got LTE on the N6. I then took the sim and put it in my Mi 9 and now the Mi 9 has LTE. So for anyone just getting this phone, you must have an IMEI on your account that is recognized as an LTE phone. If you try to add the IMEI of the Mi9 it is not recognized by ATT and wont provision LTE.
IMEI spoofing does not work with Verizon, as they simply ban the device. They call it “non certified”. Bands are seem ok.
StDevious said:
Where did you guys buy the China version from?
Click to expand...
Click to collapse
I been purchasing from liaow. Never ran across a issue with them
I've been having the same issue, with a recently-bought (last week arrived) Mi 9 Global on AT&T postpaid. LTE showed up and worked fine day one, now network speeds are dropped down to 3.5G speeds. Anyone else have success with getting LTE on a fresh SIM?
EniGmA1987 said:
So I got a Chinese edition phone with band 2, 4, 5, 12, and 17 to fully support both TMobile and ATT network. The Global edition was missing band 17 for ATT so I didnt want to go that route. Been going back and forth with ATT a bit for the past few days since my device came in. The phone shows up and an "unknown device" on their network when we tried adding the IEMI. It will get UMTS (2g) and HSPA+ (3Gish/4G), but will not connect to any LTE or GSM. The phone supports GSM fine, so its strange that it wont do normal cellular connection over that, it will only do cellular over UMTS. The device wont detect as an LTE device and so the sim wont activate LTE on it.
Anyone else with ATT have this issue? And were you able to resolve it somehow?
Or those with TMobile in the US, are you able to activate the phone fine and get full coverage and LTE working?
I messed around with the connection settings in the *#*#4636#*#* menu. Only the "LTE/TD-SCDMA/UMTS" and "LTE/TD-SCDMA/WCDMA" will work properly at all. Both options give me UMTS for cellular, and HSPA+ for data. Of the 4 APNs that ATT uses, only the "ATT Phone" will work at all. The standard LTE APN "NXTGENPHONE" will leave the phone with no data or cellular service. This is related to the phone not being detected as an LTE device and the SIM not activating as such.
Click to expand...
Click to collapse
I got the Chinese version and I'm in the US. And I I have the straight talk T-Mobile sim and everything works like it is suppose to expect my internet. It says its 4g but it is very very slow. Any ideas?

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