Hi all,
I just woke up mid sleep to notice my mi5 being super hot! I may have fell asleep on it watching youtube or something.
Now the phone is in the situation where the display will not work, nor any led indicators or touch button lights will turn on.
Fastboot works, and ive attempted to use MiFlash to flash the latest china and global rom, both not working and result in the MTP continuously being connected and disconnected in device manager (Im using windows 10)
Has anyone experienced this before?
Also will i be covered under any sort of warranty? being purchased of GeekBuying internationally im worried i just have a paperweight now!
TIA.
try windows 8 or 7 maybe.
Doesnt seem to be a problem as MiFlash has said it has flash it completely.
Correct me if wrong, regardless fastboot should still show the fastboot screen if im correct? Could it by chance fried my or heat damaged my LCD? as i did recall it being unreasonably hot!
Related
Recieved my mi5 yesterday and used it for about 15-20 minutes (just playing around with MIUI), turned the screen on and off multiple times but suddenly the screen wouldn't turn back on I rebooted the phone (hold power button) but nothing happend when turning it back on.
the capacative buttons and charging LED works as well as volume up and down (I can hear the volume change sound). After about 4 hours it suddenly worked again and I thought it was fixed (it was not), I booted into fastboot and unlocked my device but when I try to turn it back on the screen was dark again, and after several hours it still doesn't work.
There are other people with the same problems but I don't think anyone has been able to fix it.
Has anyone else encountered this? If so, did you fix it? I thought I'd should mention it anyway.
same problem..no FIX !!
Few months ago I also received a 32gb device and had exactly the same issues you mentioned. First with MIUI and locked bootloader, then unlocked and tried 3 different Rom's, MIUI 7, 8 and Lineage OS. No difference.
IMHO a common hardware issue on some devices, mine has a LGD Display. Meanwhile I got another one, which is working fine, but have this faulty one still here, for spare parts right now
Would help if someone could state whether this issue is screen or motherboard related, so I could maybe replace parts and use or sell.
Sometimes it went completely off, no capacitive buttons, no volume sound, no reboot possible. But battery not empty. Had to disconnect battery or wait one night until it would respond again.
Also observed less black screens in warm surroundings, had more problems being outside in winter.
yesterday my mi5 died with this problem...
hope the warranty over tradingshenzhen works fine...
WahZooKey said:
Few months ago I also received a 32gb device and had exactly the same issues you mentioned. First with MIUI and locked bootloader, then unlocked and tried 3 different Rom's, MIUI 7, 8 and Lineage OS. No difference.
IMHO a common hardware issue on some devices, mine has a LGD Display. Meanwhile I got another one, which is working fine, but have this faulty one still here, for spare parts right now
Would help if someone could state whether this issue is screen or motherboard related, so I could maybe replace parts and use or sell.
Sometimes it went completely off, no capacitive buttons, no volume sound, no reboot possible. But battery not empty. Had to disconnect battery or wait one night until it would respond again.
Also observed less black screens in warm surroundings, had more problems being outside in winter.
Click to expand...
Click to collapse
Want to share following with people who experienced also blackscreen issues with Mi5:
lately needed an identical Mi5 device to recover some apps from another device and decided to try with this "damaged" one from last year. Fastboot flashed Miui9, then wiped, installed latest TWRP and LineageOS 15.1. Did my backup/recover tasks. Then I just kept using the phone, because I was curious how long it takes until the blackscreen issues would appear but they didn't.
Device is working without any screen issues now since a week or so Seems like new firmware has fixed something, at least for my device.
Hi, my Xiaomi Redmi 4X (santoni) got a strange bug this morning, no audio from the speaker, I tried to see if there was something on the jack port but nothing, then I reflashed the same rom (Miui Pro, never had problems, used for three months) but nothing happen.
In the evening the smartphone got bootloop, if I try to access to the fastboot mode graphics glitches, recovery is not accessibile.
Should I have to call the warranty service or can I do something by myself?
Sorry for my bad english.
Perrunov said:
Hi, my Xiaomi Redmi 4X (santoni) got a strange bug this morning, no audio from the speaker, I tried to see if there was something on the jack port but nothing, then I reflashed the same rom (Miui Pro, never had problems, used for three months) but nothing happen.
In the evening the smartphone got bootloop, if I try to access to the fastboot mode graphics glitches, recovery is not accessibile.
Should I have to call the warranty service or can I do something by myself?
Sorry for my bad english.
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Click to collapse
Can u sent a pict??
Bootloop on first logo? Or second logo? Or blank screen?
Or maybe u can try to flash it with edl cable ( Deef flash cable )
No, sorry, I can't send any photos, at the moment the phone is on black screen (it is turned on), the classic fastboot pic doesn't appear anymore.
I'm waiting for the battery discharge, then I will try to recharge the phone for one houre...
Model Name: ROG 3 trncent edition( ZS661KS)
Firmware Version:WW-17.0823.2012.131
Rooted or not: yes ( was trying to root)
Frequency of Occurrence: Got<HARDBRICKED>
APP Name & APP Version (If your issue relates to the app): no app used.(magisk or anything else)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My rog phone 3 (tencent), which i brought about 6 months ago. I never had any issues like this.
The other day i opened my camera and suddenly the front camera was not working. I restarted the phone, did factory reset, cleared camera data, but nothing solved the issue. I thought i have to upgrade the firmware. So i downloaded the new firmware (2012.143) and connected the usb c cable with my laptop ( lenovo ideapad 320) , but it did not recognize. i tried both ports. I never had this problem before. I unlocked the bootloader, i thought it might help. I also turned on the developer option and selected FTP protocol and USB debugging. But it still didn't connect. while i was trying to enter bootloader recovery mode I accidently put the phone on EDL mode and now its bricked . The indicator light is flashing when i connect to the pc but the PC isn't recognizing the port ( i downloaded the qualcomm EDL driver on my laptop also, but the port option is not showing at all). Is it hardware problem, But the phone was charging just fine.
please suggest some help
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
darkensx said:
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
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Click to collapse
Bro my phone turned on, and it functioned normally, i didn't brick it, it was probably battery dead, i charged it for hours and it turned on.. But how do you fix a power IC that supply power from the battery . Is it the one in the (picture) , Because sometimes when it charge it gives only the green light and black screen.
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
Firdhaus81 said:
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
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Click to collapse
Try different cable. Been there seen it before
Hello all,
I've been using my MI 11 ultra with the Xiaomi.eu latest stable version for months and never had any issue. Today, I was making a videocall on Whatsapp, and after hanging up the phone, the screen just turned black and never came back.
I tried to reboot on fastbook/recovery, but seems like the screen is just dead. Things that I tried.
- Plug in the phone charger (nothing happens)
- Force restart phone by holding the power button (It makes a little vibration like it's rebooting, but nothing happens after this)
- If I connect my phone to my laptop, it detects the phone as MTP, but I can't do anything with it.
- I tried to list device through ADB, but I doesn't appear in the list.
I have no clue what to do, at the moment it died, I wasn't doing anything special, I thought It would be because of the heat, but the phone wasn't hot.
It's really weird. Is there anything else I can do? Am I missing something?
Thank you in advance!
I think it's time to take your phone to service center...
hungragezone said:
I think it's time to take your phone to service center...
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Click to collapse
Agreed!!!
has anyone sent the phone back to china for screen repair during the warranty period? Wonder how the process works.
Warranty with Eu. rom?! highly doubtful.
if you can fastboot your device, i'd suggest that you install original rom. (DONT LOCK BOOTLOADER). then jump to fastboot again and lock your bootloader. then send it for warranty. I don't think you'll need the screen to do that.
dont worry about device access and boot inside, doesnt matter.
Thank you all for the answers.
I stil have my last breath of hope, I found someone who had a similar issue with an Mi 11 => https://xiaomi.eu/community/threads/black-screen-on-mi-11-ultra.63498/
I wasn't expecting it for this phone, you never expect this kind of weird issue from a 1k phone hahaha. It never happened to me and I've been flashing my Xiaomi devices since 2010
I'll try one last time, the back screen is not responding neither and as far as i know, they have different video controllers and since my computer can recognize it, I still have some hope.
This issue got me on vacation in the middle of the rain forest, and as you can imagen, internet here goes really slow.
I'm trying to download all the stuff that I need and once i have it, I'll try to restore my phone. I'll update you all with the results
Thanks in advance!
that would be great because if one of us should have the same problem then he can look in here and help himself
Hey all,
After fastboot, nothing changed unfortunately, I think I'll need to send it to warranty.
thank you all for the help
topfreitas said:
Hello all,
I've been using my MI 11 ultra with the Xiaomi.eu latest stable version for months and never had any issue. Today, I was making a videocall on Whatsapp, and after hanging up the phone, the screen just turned black and never came back.
I tried to reboot on fastbook/recovery, but seems like the screen is just dead. Things that I tried.
- Plug in the phone charger (nothing happens)
- Force restart phone by holding the power button (It makes a little vibration like it's rebooting, but nothing happens after this)
- If I connect my phone to my laptop, it detects the phone as MTP, but I can't do anything with it.
- I tried to list device through ADB, but I doesn't appear in the list.
I have no clue what to do, at the moment it died, I wasn't doing anything special, I thought It would be because of the heat, but the phone wasn't hot.
It's really weird. Is there anything else I can do? Am I missing something?
Thank you in advance!
Click to expand...
Click to collapse
I had similar problems on my samsung galaxy a12. I flashed older fimware and the screen would just not work, it would be pitch black 24/7 no matter what I have done. I had to blindly enter in to odin_mode and flash new fimware. Similar thing is for you, try blindly booting in to fastboot or what ever you and flash the orginal ROM and don't use EU one because they probably wount accept it with in the warranty. AND UNDER NO CONDITION, DO NOT RE-LOCK THE BOOTLOADER
Hello all,
I have fresh, happy and weird update!
I was decided to send my phone to service center, I was just waiting to come back to Spain from my vacation, meantime, my phone was between my clothes since my last update.
Today I took it again while I was packing my things and voila! Screen is working again
My guess is that after taking a heavy rain, it got wet somehow (I say this because it supposed to be waterproof) and this caused the screen issue (3 days after the my rainy day).
Leaving the phone between my clothes, it my helped to dry out any water that could have leaked inside and phone is working again.
So, what I learned from this experience, never trust the waterproof certificate, hahahha.
I think once I'm back home, I'll put the phone on the water and try make the issue happen again, then send it to the SAT.
Thank you all!
topfreitas said:
Hello all,
I have fresh, happy and weird update!
I was decided to send my phone to service center, I was just waiting to come back to Spain from my vacation, meantime, my phone was between my clothes since my last update.
Today I took it again while I was packing my things and voila! Screen is working again
My guess is that after taking a heavy rain, it got wet somehow (I say this because it supposed to be waterproof) and this caused the screen issue (3 days after the my rainy day).
Leaving the phone between my clothes, it my helped to dry out any water that could have leaked inside and phone is working again.
So, what I learned from this experience, never trust the waterproof certificate, hahahha.
I think once I'm back home, I'll put the phone on the water and try make the issue happen again, then send it to the SAT.
Thank you all!
Click to expand...
Click to collapse
Warranty doesn't cover water damage as far as I know
You might be safer not trying to repeat the experiment
Good day!
My Rog 2 Global phone suddenly hang while watching youtube and then it died. Right now I am unable to power on the phone or even charge the phone. I'm thinking it may be a software glitch so I would need to reprogram the phone by installing a stock firmware. Unfortunately, at the moment, I am unable to fast boot the phone but when I plug it on PC, there is a connect sound from the PC.
By the way, it used to do fastboot but it just loops from the boot loader until it turns off. Or when plugged into the charger, the LED blinks red but doesn't charge.
My Rog 2 phone is not rooted and is running the latest update from Asus.
Hope anyone can help me with my issue.
Thank you!
From your description I highly doubt this could be a software issue.
Bugs don't just appear like cause something like this, especially if you don't root and tinker with your device.
I heard similar cases that were hardware faults with the motherboard which is expensive. Best go to a repair shop.