Samsung Link Not Compatible After Factory Reset? - Galaxy S6 Active

So i have had my S6 active for a year or so now and have always had Samsung Link on it. Last week I factory reset my phone and now it doesn't show up when I search in the google play store or in galaxy apps store. In the google play store I was able to go to my apps and see it in the list of apps that I have downloaded and installed before, but when I click on it and go to it's store page it is saying it is not compatible with my device. Anyone know what the issue with this is? I mean I have used this app the entire time I have had this phone and now all the sudden after a factory reset it says it's not compatible. What gives?

hybridfury said:
So i have had my S6 active for a year or so now and have always had Samsung Link on it. Last week I factory reset my phone and now it doesn't show up when I search in the google play store or in galaxy apps store. In the google play store I was able to go to my apps and see it in the list of apps that I have downloaded and installed before, but when I click on it and go to it's store page it is saying it is not compatible with my device. Anyone know what the issue with this is? I mean I have used this app the entire time I have had this phone and now all the sudden after a factory reset it says it's not compatible. What gives?
Click to expand...
Click to collapse
Try installing the apk manually.
Here's a link if it's right app
http://www.apkmirror.com/apk/samsun...e/samsung-link-2-0-3122-android-apk-download/

Related

[Q] play store problem

When I go to the play store and go to my apps, slide to the right to look at my uninstalled apps it says "error retrieving information from server [RPC]". And when I search for an app that I have purchased it says the price as if I have never purchased it. And some apps such as Facebook gives me a message about "your order is being processed it will be available shortly." I'm using the same Google account I have always used. I'm on biohazard 2.9 v20p. I have flashed back to stock to see if it would fix the problem but it did not. I think I may have tried again after I rooted stock though. Is it a root problem maybe?
Samething happened to me what I did was uninstall play came back to android market then went to my apps try that
Sent from my LG-P925 using XDA

[Q] Amazon App

I have a quick question for my fellow Verizon S6 Edge users.
I use the Amazon app quite a bit and when going in to actually use it for the first time today it didn't open. So, I went on the Google Play store to see if there was an update or something, and to my surprise I didn't see it in my list of installed apps?!?!? Went into my application manager and it's definitely installed. I went to uninstall it and reinstall and of course it was one of the preinstalled apps and can only be disabled... So, after disabling I go into the play store and search Amazon to find "Amazon Shopping" app and it was the only one there for the actual store. Now, is that a new app from Amazon??? The self titled "Amazon" app is no longer even on the app store, yet it sits installed on my phone but disabled.
Just wanted to know if the main Amazon app works for you guys, or if you now have to Amazon apps because the first no longer works. Trying to see if it's just me or not.
I've rebooted, but since it's a preinstalled app that's not working... I'm not sure what else I can do if it's something I'm doing wrong. Wiped data in the application manager, re-enabled all the amazon apps that were pre installed to see if that helped and nothing. Just think it's weird that it doesn't even show up when searching for it in the app store, just the "Amazon Shopping" app shows up.
Thanks in advance for any help!
Works fine for me, ive updated to current version and have purchased with it etc....
disco1224 said:
Works fine for me, ive updated to current version and have purchased with it etc....
Click to expand...
Click to collapse
Hmm, weird. Well I went on APKMirror.com and got the latest Amazon apk and updated it that way and it worked, that app that is... it still didn't show up in my app store for updates and what not. Also, it seems that because I have android wear installed it's giving me the "Amazon Shopping" app. They both work the same but with one exception, the shopping version works with a smart watch with some sort of voice commands. Just didn't want both installed if they did the same thing, no need for wasted space.
Thanks!
DrkGhst87 said:
I have a quick question for my fellow Verizon S6 Edge users.
I use the Amazon app quite a bit and when going in to actually use it for the first time today it didn't open. So, I went on the Google Play store to see if there was an update or something, and to my surprise I didn't see it in my list of installed apps?!?!? Went into my application manager and it's definitely installed. I went to uninstall it and reinstall and of course it was one of the preinstalled apps and can only be disabled... So, after disabling I go into the play store and search Amazon to find "Amazon Shopping" app and it was the only one there for the actual store. Now, is that a new app from Amazon??? The self titled "Amazon" app is no longer even on the app store, yet it sits installed on my phone but disabled.
Just wanted to know if the main Amazon app works for you guys, or if you now have to Amazon apps because the first no longer works. Trying to see if it's just me or not.
I've rebooted, but since it's a preinstalled app that's not working... I'm not sure what else I can do if it's something I'm doing wrong. Wiped data in the application manager, re-enabled all the amazon apps that were pre installed to see if that helped and nothing. Just think it's weird that it doesn't even show up when searching for it in the app store, just the "Amazon Shopping" app shows up.
Thanks in advance for any help!
Click to expand...
Click to collapse
I noticed when I opened Amazon for the first time on this phone it made me log in through the Amazon App Store, which was strange to me. After I logged in through the App Store, the regular Amazon App updated and then it worked.
Sent from my SM-G925V using XDA Free mobile app
The pre-installed Amazon app is the "complete" version which you can't get through Google Play store due to Google changing the rules last fall. See here http://www.androidpolice.com/2014/1...ay-store-because-of-its-appstore-integration/ But you can still get it directly from Amazon and still kept up to date by Amazon.
The only app in the Play store itself is shopping only, hence the name.

[Q] google play store/ google play services "glitched" please help.

Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Click to expand...
Click to collapse
Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
Click to expand...
Click to collapse
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
Click to expand...
Click to collapse
I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.

[Q] Google Camera Missing in Play Store

Anybody else notice that Google Camera is missing from the Play Store? A Google search says this happened back in March, but should still be available to Nexus devices.
I'm not seeing it on my Nexus 6 running the TuPac lite 30D ROM. Curious if others can still see it.
did you change your dpi?(screen size)
simms22 said:
did you change your dpi?(screen size)
Click to expand...
Click to collapse
Nope. Still at 560.
I think something may be screwy with my device on my Google account.
On the Play Store settings it shows as a Verizon Nexus 6 but it doesn't show at all on Android Device Manager nor the Android N beta sign up.
Sent from my Nexus 6 using XDA Labs
MrBrady said:
Nope. Still at 560.
I think something may be screwy with my device on my Google account.
On the Play Store settings it shows as a Verizon Nexus 6 but it doesn't show at all on Android Device Manager nor the Android N beta sign up.
Sent from my Nexus 6 using XDA Labs
Click to expand...
Click to collapse
mine doesnt show on my device manager either(on my sgs4 the n6 shows up though, and i signed up for N. the odd thing is it does show up, if looking certain ways, but a search on thd play store app it doesnt show up here either. but.. if i go to the page of my installed google cam it shows up, or if i press a link on google via a search it shows up as well.
There was a discussion on the Google Camera missing from the Play Store here. In short, I believe they hid the app so it can update, but cannot be installed.
simms22 said:
mine doesnt show on my device manager either(on my sgs4 the n6 shows up though, and i signed up for N. the odd thing is it does show up, if looking certain ways, but a search on thd play store app it doesnt show up here either. but.. if i go to the page of my installed google cam it shows up, or if i press a link on google via a search it shows up as well.
Click to expand...
Click to collapse
Strange. I only started noticing issues when I manually installed the first N beta. Don't remember if I signed up for the beta afterward or not but ran into these issues when going back to Marshmallow.
Strephon Alkhalikoi said:
There was a discussion on the Google Camera missing from the Play Store here. In short, I believe they hid the app so it can update, but cannot be installed.
Click to expand...
Click to collapse
Makes sense, but if the app is installed, it should still appear in the Play Store, even if it's not available otherwise. If it weren't you wouldn't be able to update it, right? Curious about why they did this.
Google Play Services, which I reference in the other thread, cannot be searched for within the Play Store on device or PC. It automatically updates itself, and also does not appear in the list of installed apps. To find it on the Play Store on a PC, you have to know its package name (com.google.android.gms), perform a search for any other app, and replace that app's package name with the Google Play Services package name, in order to call it up.
Google Camera is easier to find. A search on the device won't pull up anything, but it does show up in the installed apps list on the Play Store. If you search on the PC, you'll find it there. You won't be able to install it however unless you have the right Nexus device (5X, 6, 6P, 9) and that Nexus device is apparently stock. Pure Nexus also shows the camera app as being incompatible, though we can install and use it without trouble.
As to why Google did this, I couldn't tell you. Unless it's in preparation for Android N. Currently I have the Android N camera app installed, but I had to get it from outside the Play Store.
I had this same issue. Thought it was just me
Sent from my Nexus 6 using Tapatalk

Google play store

Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Can anyone help
Mohanned85 said:
Can anyone help
Click to expand...
Click to collapse
Your issues with Play store, reminds me of 2 x similar incidents, i had with my old Note devices.
Think it was Note 3 and my Note 4. Not sure.
Unfortunately It was a few years back!
eg.
When i tried to download, an apps update etc and
app size was eg 2mb or 5 mb.. etc I struggled to download.Very frustrating!
Eventually after a week or 2, maybe 3.
i was able to pinpoint
the the "suspect"
(Unfortunately i cannot remember clearly ,
but it was either, that i had sideloaded
wrong updated version of Play services apk
(Cleaning Play services cache did not help.)
or it was an Xposed /Xposed model.
(So phone was also rooted)
Anyway ,
i then decided to factory reset and Playstore
was working fine again.
Bottom line is
you can either look for the "suspect"?
causing this.
( I know there was a few threads about similar issues with Playstore, on XDA... way back then ! )
or save yourself from the frustration it's causing?
and try a "clean" Factory reset.!
Good luck
Have you tried cleaing the cache data in the internal storage? That usually helps with this sorta issue.
Tried that not working in either what you said
Mohanned85 said:
Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Click to expand...
Click to collapse
Is it on wifi or data?
Reset router modem.
Do other apps lag like YouTube or Netflix.
Download speed bad in your area.
Uninstall GP updates and try to reinstall them or apk from web.
Is updating apps through wifi only ?
Clear out all pending updates and restart device.
Do you have another device or friends to see if it's the same problem on theirs too for your region.
Try a different proxy.
Just throwing some ideas around!!
Go into your Google settings and see if you have it to update using wifi only I personally always turn auto updates off.. I had this problem with my Note 8 when I 1st got it. How I fixed it was I went into settings and went to apps and cleared the cache and data on Google play services and playstore and foreclosed them and then went to accounts and removed my Google account and restarted my phone.. when my phone rebooted I went to the playstore and had to login fresh again and that fixed the problem.
I fixed it by factory resetting phone. Thankfully I backed it all up

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