Hi all. After the 31st October 2016 security update, my fingerprint scanner no longer unlocks my phone. I have reset my fingerprints several times to no avail. Any fix for this?
MACkjam said:
Hi all. After the 31st October 2016 security update, my fingerprint scanner no longer unlocks my phone. I have reset my fingerprints several times to no avail. Any fix for this?
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OK, problem solved. Apparently after the latest update, you are not able to use any 3rd party apps to lock your phone like I am doing. You have to actually use the power button for fingerprint unlock to work.
Regards,
MACkjam
Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
Toedwarrior said:
Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
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I do not have this problem, everything works well and works noticeably better than the beta
Sent from my Nokia 8 using Tapatalk
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
I will reset the phone if the problem presist s i will send the phone to service
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
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Had a 10 as well as don't really notice that much difference. What I will say is that battery performance trounces the 10 so I'd imagine it's pulling the Nokia from deep sleep that causes the minor lag.
always restart wherever it lags. it lags with the amount of oreo update.
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
2WildFirE said:
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
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Yeah i am going to do that
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
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I think it is so the phone isnt getting false attempts to unlock it, only my opinion though, i am not saying that is deffo the reason.
I just have the same problems with my Nokia 8 since 2 days.
Fingerprint or power-button unlock is sometimes painfully slow. Maybe up to 5 seconds.
I have the Android 8.1 Oreo update installed since some months already and also the newest security patch.
I have read, it's a general problem of the 8.1 version, that unlocking gets slowed down.
Anyone has a solution so far? Factory reset doesn't seem to help always (I didnt try), but maybe downgrading to Android 8?
nokia 8 unlock delay fixed
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
Naveedahsan said:
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
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Click to collapse
No, this didn't work for me at all.
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
KonikoO said:
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
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Thanks, I know, but that also didn't help me. Currently I am following this bug report at Google:
https://issuetracker.google.com/issues/109710373
It seems to be an issue witht he June Android Security Patch... a lot of Pixels are having the same problem.
I don't thinks it's the June 2018 update problem. If u look at the dates on this thread, the problem started after the oreo 8.0 update back in November 2017. Hopefully it'll be fixed in the android 9 update coming soon. I updated straight to 8.1 after unboxing so I don't know if this problem was around during nougat
Same here
I have the same error.
Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
Vortelf said:
Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
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Click to collapse
What's your region? Notification popped up today (am in the UK) to update November security patch (see image) but I haven't. Just wondering whether I should cos this seems to be an issue.. especially when software updates start to crash your device ?...or make it "malfunction"
william-johnson said:
What's your region? Notification popped up today (am in the UK) to update November security patch (see image) but I haven't. Just wondering whether I should cos this seems to be an issue.. especially when software updates start to crash your device ?...or make it "malfunction"
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Eastern Europe. And cannot tell you to either do or do not update. The only thing I got form Samsung Support was to do a factory reset which was a ridiculous proposal.
Vortelf said:
Eastern Europe. And cannot tell you to either do or do not update. The only thing I got form Samsung Support was to do a factory reset which was a ridiculous proposal.
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I took the risk, updated today and it's been fine. Really crazy that Samsung suggests a hard reset. Hope u manage to sort it out.
Vortelf said:
Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
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Click to collapse
On November security patch(build ARK3) as well on the Exynos, with no such issues.
Erase cache in recovery and re-check, well and good it it fixes, if not do a "reset settings", if still fails, do a "factory data reset" as you have no other option.
Hello
I have may update and my fingerprint is very slow, anyone have this problem?
(I have this problem since the March update)
Thanks.
Anyone????
Delete all fingers and add it again.
I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
fattest said:
I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
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Umm did you try the obvious reboot of the phone?
I can adjust volume with screen off, no problem.
Maybe you have some kind of 3rd party app which blocks it?
Or better yet, maybe you have the latest system update?
DonAndress said:
Umm did you try the obvious reboot of the phone?
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Yes
DonAndress said:
Maybe you have some kind of 3rd party app which blocks it?
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Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
DonAndress said:
Or better yet, maybe you have the latest system update?
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Click to collapse
I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level 2020-08-01
Product code TPA
PDA A715FXXS3ATH3
CSC A715FOWO3ATH5
fattest said:
Yes
Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level2020-08-01
Product codeTPA
PDAA715FXXS3ATH3
CSCA715FOWO3ATH5
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Click to collapse
Well, it's a well known fact that updates break stuff for this phone. I myself stay with the January security level and system updates from Nov 2019.
I don't know if any 3rd party app could block the buttons, it was just a thought.
What you could do is factory reset the phone and test. Otherwise - service. Like I said, mine works fine.