Security update disabled fingerprint unlock - Galaxy Note5 Q&A, Help & Troubleshooting

Hi all. After the 31st October 2016 security update, my fingerprint scanner no longer unlocks my phone. I have reset my fingerprints several times to no avail. Any fix for this?

MACkjam said:
Hi all. After the 31st October 2016 security update, my fingerprint scanner no longer unlocks my phone. I have reset my fingerprints several times to no avail. Any fix for this?
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OK, problem solved. Apparently after the latest update, you are not able to use any 3rd party apps to lock your phone like I am doing. You have to actually use the power button for fingerprint unlock to work.
Regards,
MACkjam

Related

Device Requiring Pattern to Boot

After experiencing some Bluetooth issues on the January 12th build of CM13 which were supposedly fixed a long time ago but never were for me(Bluetooth Share crashing constantly and disconnecting my watch) I figured it may be caused by updating over old nightlies, so I decided to a clean install of the latest nightly from January 18th.
I installed and set it all up including my pattern lock and I made sure that I had it checked off that I do not want to have to require my pattern to start the phone. Later when I went to do a reboot it asked me for my pattern to turn my device on. I assumed it was a new bug, disabled my pattern, reboot, it didn't ask so I enabled it again, this time tapping that I did want to require it and then tapping that I didn't to make sure it was set. Same thing, it asked for a pattern on startup.
So I wiped my whole device again and flashed my TWRP backup of the January 12th nightly and now it too asks for a pattern to start... I've tried wiping the internal storage, assuming it had something to do with encrypt but that didn't fix the issue. Anyone know how to disable this? I hate entering my pattern to start the phone.
Have you tried to turn on an Accessibility Service? In my case this always disables the pattern on boot
cOmrade93 said:
Have you tried to turn on an Accessibility Service? In my case this always disables the pattern on boot
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Thank you, it worked. I would like to know how someone would disable this if they didn't have an accessibility service? The only one I had was for my Pebble.
admiralspeedy said:
Thank you, it worked. I would like to know how someone would disable this if they didn't have an accessibility service? The only one I had was for my Pebble.
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thats a good question. I think this whole "pattern on boot" has serious problems. In theory unchecking "require pattern to start" should disable the pattern. But it only works some time...

Using Greenify prevents fingerprint from working?

Hello,
I updated my sprint note 5 last night to the latest patch and now FP scanner is not working whenever i use greenify to lock the screen, but works fine if i use the power button. How can fix this so i can use FP with greenify?
Thank you
That is the security policy, I am afraid there is no way to prevent it.
This started happening after the July 1 st update
For me it was happening with June update as well , I use nova D2TS but same thing I can't unlock with help of FP then.
mohitgalaxy3 said:
For me it was happening with June update as well , I use nova D2TS but same thing I can't unlock with help of FP then.
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This blows. The new security policy simply sucks. Maybe greenify developer could fix this.
For me it's the July 1st update that caused this.

November update AOD issue.

Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
Vortelf said:
Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
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What's your region? Notification popped up today (am in the UK) to update November security patch (see image) but I haven't. Just wondering whether I should cos this seems to be an issue.. especially when software updates start to crash your device ?...or make it "malfunction"
william-johnson said:
What's your region? Notification popped up today (am in the UK) to update November security patch (see image) but I haven't. Just wondering whether I should cos this seems to be an issue.. especially when software updates start to crash your device ?...or make it "malfunction"
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Eastern Europe. And cannot tell you to either do or do not update. The only thing I got form Samsung Support was to do a factory reset which was a ridiculous proposal.
Vortelf said:
Eastern Europe. And cannot tell you to either do or do not update. The only thing I got form Samsung Support was to do a factory reset which was a ridiculous proposal.
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I took the risk, updated today and it's been fine. Really crazy that Samsung suggests a hard reset. Hope u manage to sort it out.
Vortelf said:
Hello,
So since I installed the November patch few days ago, the AOD stopped working properly. It doesn't recognize any touch and lost the double-tap functionality, except when using the S Pen, then it works like a charm. I have no idea why this is happening but it's frustrating. Anyone else experiencing such issue?
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Click to collapse
On November security patch(build ARK3) as well on the Exynos, with no such issues.
Erase cache in recovery and re-check, well and good it it fixes, if not do a "reset settings", if still fails, do a "factory data reset" as you have no other option.

Slow fingerprint

Hello
I have may update and my fingerprint is very slow, anyone have this problem?
(I have this problem since the March update)
Thanks.
Anyone????
Delete all fingers and add it again.

Can't adjust volume from lock screen?

I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
fattest said:
I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
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Umm did you try the obvious reboot of the phone?
I can adjust volume with screen off, no problem.
Maybe you have some kind of 3rd party app which blocks it?
Or better yet, maybe you have the latest system update?
DonAndress said:
Umm did you try the obvious reboot of the phone?
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Yes
DonAndress said:
Maybe you have some kind of 3rd party app which blocks it?
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Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
DonAndress said:
Or better yet, maybe you have the latest system update?
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I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level 2020-08-01
Product code TPA
PDA A715FXXS3ATH3
CSC A715FOWO3ATH5
fattest said:
Yes
Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level2020-08-01
Product codeTPA
PDAA715FXXS3ATH3
CSCA715FOWO3ATH5
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Well, it's a well known fact that updates break stuff for this phone. I myself stay with the January security level and system updates from Nov 2019.
I don't know if any 3rd party app could block the buttons, it was just a thought.
What you could do is factory reset the phone and test. Otherwise - service. Like I said, mine works fine.

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