ok, so im on MM B361, rooted, in the UK.
when i try to install a theme i get a prompt "your phone has been rooted. continuing to use Huawei ID may pose security risks".
so i press continue and when i try to login ...it says
"due to service location restrictions, the system is unable to provide services to you"... (this never happened on any previous firmware i've used)
is this because im rooted, or located in the UK? any workaround to install themes from the Huawei Theme App?
i get the same message and i am not rooted. fully stock. but in the uk and on b361. i would like to know if anyone else gets that and what the solution is.
I think it's region related.
I'm living in Portugal and same message when trying to login in Huawei ID service. I also tried creating an account from phone directly to see if it works and didn't even received the "confirmation email", so it might be some issue with the server as well.
I'm not rooted.
i am in the uk and just created a new account. it works but not really worth it . no real significance
I am on CRR-L09C432B361 and living in Dhaka, Bangladesh and I am having the same problem after upgrading to 361.
any idea how to fix this?
Related
Hi
i tried to download an app but that didnt work - i was able to download payed apps and update the apps. So i followed all the help and forum advices but still could not download free apps. I have now done a soft reset and it is still not working - it got worse to not installing any apps or updates. I used the Sony Update Service Tool and did a reinstall of the newest Firmware, still i cannot download any apps!
thanks for your support
Does it show any error message?
Kirkymole said:
Does it show any error message?
Click to expand...
Click to collapse
no thats the thing, it shows nothing...it just displays the Blue bar and downloading. I now rerouted the phone to connect through the USA via my own VPN tunnel i have, and it works. So it must be something wrong with the Swiss or German Play Servers - or my settings registered at those servers.
I also noticed that even after a reset not everything is deleted on the phone. For example my phone still lists all visited access points under the wifi tab. I wiped it, flashed it, rooted it and it still has those settings there...so strange. Also the backup tool from sony is crap
Hello everyone,
I already investigated some, but I guess I can make a threat, because I know someone else experienced the same.
Friend and I bought same phone, same day, from same operator. Soo far, he is getting OTA updates normaly (current version L19-C432B182), but mine phone not getting any, and whenever I check, there is no update.
At the end I had to update phone using L09 full B182 update (which is working fine), but does anyone know what can cause the problem, and will I get future OTA updates? Only "custom" thing that I have different from my friend's phone is custom font... which I belief is not the cause of the problem. If someone have idea what could cause the problem, please say so, and is it smart to return it to operator.
Best regards,
Zetra
My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Click to expand...
Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
Click to expand...
Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
Click to expand...
Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
I am also the Chinese version of Nokia 7plus, also found this problem, the message can not be pushed!
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Sowa96 said:
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Click to expand...
Click to collapse
Thanks for replying - I'm new to all this and would like to learn more -
1. What does it mean to have "recovery installed"? I'm able to enter the recovery console on boot via the power button+up volume key trick (that's how I sideloaded the 8.1 version), I'm guessing that's not it?
2. What does it mean to unlock the bootloader? how do you know if your bootloader is locked or not?
3. and probably most important - how do you flash gapps?? That's something that I'd like to try, maybe my phone is already unlocked by some sheer luck (doubt it since it came in a sealed box)
bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
Hello, i have this 1062 chineses with global ROM too, this code to Google services log work to me but the problem im facing now its only"device uncertified" and NFC dont work, also OTA dont work, OTA Gave me updates until May, after this i did updates until Aug by SD
Hi,
since Weeks i am having an annoying problem:
the Same update is coming, and i tried everything:
Install the Update approx 20 times
Check in Hicare -no update
Check in Hisuite - NO update
Email Huwai - No answer
Hard Restet (!) - Same
I have read that sometimes a newer update pops up, or with hisuite theres a new update, but always the same.
Any ideas?
I didn´t have the same problem but for me it was that I never got the 9.1 update.
Changing to another operators SIM-card triggered the update, and then after updating to the most recent version I switched back to my default sim.
Maybe it´s the solution to your problem as well, might be worth a shot at least.
This i tried also when the 9.1 update didnt come. Did not work for me. But i will give it again a try
Did not work, also via erecovery (official) , get an error
I had that problem when I did update via moded HiSuite from 9.0.0.286 to 9.1.0.325... I downgraded again to 2.0.0.286 and then I updated first to 9.1.0.311 (no problem), and after that to 9.1.0.328
So try if you want, but I'm not responsible if something goes wrong...
Link for procedure...
https://forum.xda-developers.com/to...-finder-team-mt-t3469146/page144#post79988916
Can someone help me, im getting crazy.
I´ve tried it on 3 different pc´s, at home, in my company... Always the same.
Changed hosts file
installed hisuite and copied the modified files
opened ff on my p20 pro, approved .328 update
does not work, error.
Am i doing something wrong still?
I can download the update in ff, is there a risk to install it this way?
MeisterGigi said:
Can someone help me, im getting crazy.
I´ve tried it on 3 different pc´s, at home, in my company... Always the same.
Changed hosts file
installed hisuite and copied the modified files
opened ff on my p20 pro, approved .328 update
does not work, error.
Am i doing something wrong still?
I can download the update in ff, is there a risk to install it this way?
Click to expand...
Click to collapse
Have you changed the DNS in your wifi connection? Check out the box for IPV6, disconnect the internet, connect again and make sure that your mobile and Laptop are connected with the same network, you just need to change the DNS in your host file, nothing more, good luck.
Aaaah, i finally made it, wlan router with the dns settings did the trick, this was not mentioned in the manual i think?
Happy now
Thanks