N910TUVU2EPG2 official firmware tripped KNOX - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hi guys
Last night I upgraded to N910TUVU2EPG2 official rom. My phone wasn't rooted and I was of official marshmallow rom but to my surprise after the upgrade to EPG2.... MY KNOX WAS TRIPPED
KNOX WARRANTY VOID: 0x1 (2)
What am I supposed to do?
I mean I didn't do anything it was OTA UPDATE

Did you buy the device new? I have a refurbished note 4, and when I got it knox was tripped. I'm not sure if the previous user had rooted the device or if all refurbished devices have knox tripped on them for warranty reasons.

whitenote4 said:
Hi guys
Last night I upgraded to N910TUVU2EPG2 official rom. My phone wasn't rooted and I was of official marshmallow rom but to my surprise after the upgrade to EPG2.... MY KNOX WAS TRIPPED
KNOX WARRANTY VOID: 0x1 (2)
What am I supposed to do?
I mean I didn't do anything it was OTA UPDATE
Click to expand...
Click to collapse
was it rooted at one time or another, official firmware or OTA wouldn't trip knox... don't know what to say on this...

mdiaz33685 said:
was it rooted at one time or another, official firmware or OTA wouldn't trip knox... don't know what to say on this...
Click to expand...
Click to collapse
I have flashed official rom through Odin but my phone was never rooted. I was using knox since last 1 yr I can definitely say it wasn't tripped but yesterday there was an upgrade of abt 309 mb and suddenly I knox was tripped .
Do I have any option now?
I can't even check for official updates now it says
"The operating system on your device has been modified in an unauthorized way .try downloading software updates using smart switch on your computer or visit a customer service center. "

I can't connect through kies 3 and smart switch as well... Fail to initialize error in smart switch and in kies it just disconnects the phone when I try upgrading

First, if your device is over a year old the warranty is over anyway. Try using Odin to reset your firmware. Download from a reputable place like Sam mobile then let us know how it's going.
Sent from my SM-T810 using Tapatalk

Pick_A_Name said:
First, if your device is over a year old the warranty is over anyway. Try using Odin to reset your firmware. Download from a reputable place like Sam mobile then let us know how it's going.
Click to expand...
Click to collapse
Is there any chance of returning Knox to it original count that is 0x0? I mean if I flash the original rom?
Or is the game over now?

If you've tripped Knox it's over. Are you still under warranty?
Sent from my SM-T810 using Tapatalk

Pick_A_Name said:
If you've tripped Knox it's over. Are you still under warranty?
Click to expand...
Click to collapse
No I m not under warranty just concerned about OTA's and Knox software. That's it but I guess its a Game Over for me

You can always use Odin to update your device.give me a minute and I'll find a Sam mobile download app for your pc. It'll help you download the latest firmware.
http://forum.xda-developers.com/galaxy-s7/how-to/updato-largest-online-firmware-archive-t3413785
Sent from my SM-T810 using Tapatalk

whitenote4 said:
No I m not under warranty just concerned about OTA's and Knox software. That's it but I guess its a Game Over for me
Click to expand...
Click to collapse
Pick_A_Name said:
You can always use Odin to update your device.give me a minute and I'll find a Sam mobile download app for your pc. It'll help you download the latest firmware.
http://forum.xda-developers.com/galaxy-s7/how-to/updato-largest-online-firmware-archive-t3413785
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
I have all the original Samsung firmwares for our N910T on my site... on my signature... https://www.androidfilehost.com/?w=devices&uid=9390248398092763634?w=devices&uid=9390248398092763634

whitenote4 said:
No I m not under warranty just concerned about OTA's and Knox software. That's it but I guess its a Game Over for me
Click to expand...
Click to collapse
I was able to update my note 4 through smart switch on my pc. It wouldn't update through the phone but did through the program.

Knox tripped
Same thing happen to me now i am thinking to remove t mobile boot screen how can i remove it

whitenote4 said:
No I m not under warranty just concerned about OTA's and Knox software. That's it but I guess its a Game Over for me
Click to expand...
Click to collapse
You can use Smart switch emergency recovery, You need the model and serial number, you can try.

slnit said:
You can use Smart switch emergency recovery, You need the model and serial number, you can try.
Click to expand...
Click to collapse
Fail to initialize error in smart switch and in kies it just disconnects the phone when I try upgrading

Related

[Q] Can I install the international firmware on my bricked Note 3?

So my phone was on the latest update 4.4.2 and I accidently soft-bricked by flashing it the wrong way.
I tried to return it back to 4.4.2 AT&T version but Odin needed the PIT partition formatting so I had no luck because the .md5 file is not out yet (Right?).
So I am going to send this phone to my cousin in Asia and he needs the unlocked version. Can I flash it with the 4.4.2 international version? I think this time it will work because there is the .md5 file.
No you can not because of locked bootloader there is a thread in general that will get you up and running this one http://forum.xda-developers.com/showthread.php?t=2703006
Sent from my SM-N900A using Tapatalk
Nymenon said:
So my phone was on the latest update 4.4.2 and I accidently soft-bricked by flashing it the wrong way.
I tried to return it back to 4.4.2 AT&T version but Odin needed the PIT partition formatting so I had no luck because the .md5 file is not out yet (Right?).
So I am going to send this phone to my cousin in Asia and he needs the unlocked version. Can I flash it with the 4.4.2 international version? I think this time it will work because there is the .md5 file.
Click to expand...
Click to collapse
jerrycoffman45 said:
No you can not because of locked bootloader there is a thread in general that will get you up and running this one http://forum.xda-developers.com/showthread.php?t=2703006
Sent from my SM-N900A using Tapatalk
Click to expand...
Click to collapse
This is the thread Jerrycoffman45 was talking about - http://forum.xda-developers.com/showthread.php?t=2703006 . It will bring your phone back to MLG and from there you can root, install busybox, and then SafeStrap.
[QRCODE][/QRCODE]
147aaron said:
This is the thread Jerrycoffman45 was talking about - http://forum.xda-developers.com/showthread.php?t=2703006 . It will bring your phone back to MLG and from there you can root, install busybox, and then SafeStrap.
Click to expand...
Click to collapse
Will it break my warranty? the 0x1?
Nymenon said:
[QRCODE][/QRCODE]
Will it break my warranty? the 0x1?
Click to expand...
Click to collapse
Yes
Nymenon said:
[QRCODE][/QRCODE]
Will it break my warranty? the 0x1?
Click to expand...
Click to collapse
From what I am seeing in the comments, no one has reported that it counted as a flash against them. The user taki7610 posted a couple photos showing that his phone was up and running and that it still said 0x0.
imnew214 said:
Yes
Click to expand...
Click to collapse
Imnew214, please make sure to do research first before answering questions.
Did I misunderstand? Isn't 0x1 tripping knox, thus breaking warranty?
imnew214 said:
Did I misunderstand? Isn't 0x1 tripping knox, thus breaking warranty?
Click to expand...
Click to collapse
Yes, 0x1 is a knox counter trip. What I was saying was to check the forum to make sure whether or not it will trip knox. Anything that will trip knox will be clearly stated somewhere in the post.
147aaron said:
Yes, 0x1 is a knox counter trip. What I was saying was to check the forum to make sure whether or not it will trip knox. Anything that will trip knox will be clearly stated somewhere in the post.
Click to expand...
Click to collapse
OK sorry bud. Just misunderstood.
imnew214 said:
OK sorry bud. Just misunderstood.
Click to expand...
Click to collapse
No need to apologize. Its all good :highfive:

[Q] Does Using ODIN Set Off The Flash Counter?

Hello,
I have to send in my phone to get repaired to Samsung.
I have used ODIN quite a bit to restore back to official firmware and I am wondering if that makes the flash counter go up?
If it does is their a way to reset the flash counter?
Thank you for your time!
zeosson said:
Hello,
I have to send in my phone to get repaired to Samsung.
I have used ODIN quite a bit to restore back to official firmware and I am wondering if that makes the flash counter go up?
If it does is their a way to reset the flash counter?
Thank you for your time!
Click to expand...
Click to collapse
Using Odin to flash stock firmware doesn't trigger a flash counter if you're sending it back to Samsung the only thing you should check is that your Knox warranty flag is not tripped. To check that boot into download mode and if you see knox warranty void: 0x0 you're all good!
brisinger08 said:
Using Odin to flash stock firmware doesn't trigger a flash counter if you're sending it back to Samsung the only thing you should check is that your Knox warranty flag is not tripped. To check that boot into download mode and if you see knox warranty void: 0x0 you're all good!
Click to expand...
Click to collapse
Thank you for your reply!
I am good to send it back, thanks again.

How to update my AT&T S5 G900A to 5.0 from 4.4.4

Not rooted or anything. I cant seem to receive any OTA from AT&T. Tried Samsung kies at it says my phone is on latest firmware, even though its only on kitkat 4.4.4
I found a solution by quick googling. I'm just wondering if this is advisable and wouldn't void my warranty.
http://www.droidviews.com/install-rooted-lollipop-on-att-galaxy-s5-sm-g900a/
Note: it does say install "rooted" lollipop on the link, but it was only optional. Seems pretty shady to me. I just don't want to flash anything unsafe that will mess up my device.
Is this reliable or is there another way? Not planning to root/void my warranty atm.
drckml said:
Not rooted or anything. I cant seem to receive any OTA from AT&T. Tried Samsung kies at it says my phone is on latest firmware, even though its only on kitkat 4.4.4
I found a solution by quick googling. I'm just wondering if this is advisable and wouldn't void my warranty.
http://www.droidviews.com/install-rooted-lollipop-on-att-galaxy-s5-sm-g900a/
Note: it does say install "rooted" lollipop on the link, but it was only optional. Seems pretty shady to me. I just don't want to flash anything unsafe that will mess up my device.
Is this reliable or is there another way? Not planning to root/void my warranty atm.
Click to expand...
Click to collapse
You could root and go to 5.0 and never use a root application. You could also unroot your phone using the app that prompts access to administer those privleges. Technically you would void your warranty but you can always downgrade back to Official 4.4.2 for any reason (sadly you can't root 4.4.4). Just a suggestion, my friend. ?
Sent from my SM-G920F using XDA Free mobile app

What root method should I use??

Hello everyone. I have a question in regards to rooting my S6. My s6 has version 5.0.2 and the OCG baseband. Should I upgrade to 5.1.1 before I root? I would like to root without tripping the Knox counter. Also, if I were to root without tripping knox, would I have to use this method every time I flash a new rom? Any help would be greatly appreciated.
just update to 5.1.1 and flash unibase kernel, why do you care about knox? it doesnt really matter if you trip it you still have insurance through your carrier, seriously knox is really only there for companies who provide phones to their employees and dont want them to mess with them.
OsSkates1996 said:
just update to 5.1.1 and flash unibase kernel, why do you care about knox? it doesnt really matter if you trip it you still have insurance through your carrier, seriously knox is really only there for companies who provide phones to their employees and dont want them to mess with them.
Click to expand...
Click to collapse
I can understand that, but I would like to keep from tripping my knox counter. Anyways, I just rooted via PingPong successfully. How do I keep from triggering knox now that I am rooted? Can I flash TWRP or any other kind or recovery?? Thanks.
no, if you want to keep from tripping your knox counter you cant really do anyhting. flashing any kind of custom recovery or rom or kernel will trip it, all you can really do is just stay rooted and thats about it
OsSkates1996 said:
no, if you want to keep from tripping your knox counter you cant really do anyhting. flashing any kind of custom recovery or rom or kernel will trip it, all you can really do is just stay rooted and thats about it
Click to expand...
Click to collapse
Got ya. Guess I'm tripping knox then. Thanks for your help.
Ping-pong requires no computer, right? And also , is it confirmed working with this tmobile S6? I am on the latest update and have been stalling on root due to having no PC.
Sent from my SM-G920T using XDA Free mobile app
carnivalrejectq said:
Ping-pong requires no computer, right? And also , is it confirmed working with this tmobile S6? I am on the latest update and have been stalling on root due to having no PC.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Ping pong does not require a pc. As of the other question I have no answer.
I am on of6. Oem unlocking is on and odin will not flash. I use the directions to the T but it stays on nand write start

How easy to trip knox

Hi guys I had thes8 plus and first thing I did was root and flash custom Rom when it come to selling it to get the note 8 I hated how many apps where still broken from tripping knox
My question is I don't want to trip knox again on my note 8 but how easy is it to trip knox?
Can any apps from app store trip it by mistake or using adb to say go to full immersive mode?
Or a couple off modded apps like YouTube modded?
Thanks
brockyneo said:
Hi guys I had thes8 plus and first thing I did was root and flash custom Rom when it come to selling it to get the note 8 I hated how many apps where still broken from tripping knox
My question is I don't want to trip knox again on my note 8 but how easy is it to trip knox?
Can any apps from app store trip it by mistake or using adb to say go to full immersive mode?
Or a couple off modded apps like YouTube modded?
Thanks
Click to expand...
Click to collapse
The only thing that will trip knox is flashing a custom recovery - which is required to root.
Don't root and you will be fine.
no apps can trip knox
adb wont either
Mr.Ash.Man said:
The only thing that will trip knox is flashing a custom recovery - which is required to root.
Don't root and you will be fine.
no apps can trip knox
adb wont either
Click to expand...
Click to collapse
So basically stay away from Odin lol
Thanks
brockyneo said:
So basically stay away from Odin lol
Thanks
Click to expand...
Click to collapse
You can use Odin without tripping Knox, you can flash other Samsung firmware and it won't be tripped just don't Odin a custom recovery.
brockyneo said:
So basically stay away from Odin lol
Thanks
Click to expand...
Click to collapse
Kind of you could still flash stock firmware fine if you needed to recover from a soft brick of some sort.
But yeah apart from that just stay away from it
Mr.Ash.Man said:
The only thing that will trip knox is flashing a custom recovery - which is required to root.
Don't root and you will be fine.
no apps can trip knox
adb wont either
Click to expand...
Click to collapse
I have combination file and flashed, I have OEM unlock checked, I want to intentionally trip knox. How to? I don't have recovery file.
jazzdglass said:
I have combination file and flashed, I have OEM unlock checked, I want to intentionally trip knox. How to? I don't have recovery file.
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-note-8/development/recovery-galaxy-note-8-t3832962
stonedpsycho said:
https://forum.xda-developers.com/galaxy-note-8/development/recovery-galaxy-note-8-t3832962
Click to expand...
Click to collapse
Sorry I didn't get anything from the link. Could you be straight forward?
jazzdglass said:
Sorry I didn't get anything from the link. Could you be straight forward?
Click to expand...
Click to collapse
It has the recovery needed to root (trip Knox) and has instructions on how to flash it. Does not get any more straight forward than this.
stonedpsycho said:
It has the recovery needed to root (trip Knox) and has instructions on how to flash it. Does not get any more straight forward than this.
Click to expand...
Click to collapse
Unfortunately I have Snapdragon
And I don't think there is any custom recovery that is flash able for Snapdragon?
jazzdglass said:
Unfortunately I have Snapdragon
And I don't think there is any custom recovery that is flash able for Snapdragon?
Click to expand...
Click to collapse
It's kinda hard to impossible to trip knox on snapdragons since the bootloader is locked!.
Read this thread if you want nougat root:
https://forum.xda-developers.com/galaxy-note-8/development/root-t4060707

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