Hi!
This is the first time I post a thread on xda since I had my Xperia Arc .. good times. Then I switched to Windows Phone and a couple months ago I returned to android with a Moto X 2nd gen.
I never installed a mod, rom or even unlocked the bootloader or root my phone, I really wanted only use my phone for my regular tasks.
The problem is today I was going to check my messages and the screen won't turn on, I supposed it was the battery so I pluged my phone to the power source and.. nothing.. It's just dead :/
I connected my phone to my PC to see if I can see any signal of life and I've noticed when I plug my phone to my PC and press and hold the power button a green led turns on for 2 -3 seconds and then dies again .. My PC can't detect the phone , I just get "unknown device"...
The phone was new or used before you?
If it was used perhaps you need a new battery. If it was new you must go at motorola service center to fix it by your warranty.
Jim_C30 said:
The phone was new or used before you?
If it was used perhaps you need a new battery. If it was new you must go at motorola service center to fix it by your warranty.
Click to expand...
Click to collapse
It was new, I ordered from the page .. that's sad
Have you already tried volume down + power?
Flipz77 said:
Have you already tried volume down + power?
Click to expand...
Click to collapse
yep, I've tried many combinations like press and hold volume down then press and hold both volume - and power for 2 minutes .. and nothing..
Is just strange, no idea why this happened !!! ..
Tomorrow I will call support and see what happens
Plug it into the charger overnight. Check it in the morning. Try holding out Vol +, Vol - and power for 30 sends.
So is support willing to help you? When my Moto X suddenly died they didn't want to help me...
Support..?? Really.. I will tell u something... I wanted to contact them through email and checked web site, so I could see contact us options - but when I checked that the link was broken... So I decided to get to service support chat.. But u know what they said..?. They can't five me their e mail....what..?. Seriously?? They can't give something that I can't access but it's publicly posted... They are waste.. Don't waste ur time on them..
Sent from my XT1092 using XDA-Developers mobile app
Sorry to hear about your phone.
I'd be interested to hear the outcome of this..
The same thing happened to my MotoX. After months of discussions with Moto Support I ended up getting the phone repaired "outside of warranty". They refused to cover the repair because I had moved to Australia. (ridiculous for a 'global' company.)
After paying a huge amount to repair the phone, I booted it up and realized they had replaced the 'main board' with the wrong part. My 32gb phone was now a 16gb model.. The repair cost me more than a brand new 16gb model off the shelf!
I've tried to contact moto to resolve the issue but have had radio silence from motorola and the repair center ever since.
I hope you have better luck, and more free time to keep hounding them than I did...
Related
So i found this phone yesterday when i was skating and well.. i tried to find the owner for an hour and waited there but never showed up called or anything, so now im left with this seemingly new phone but theres a problem.
Theres a pattern lock on it and i cant seem to get into the recovery or bootloader to do a hard reset.
I've tried almost everything even the simple volume + down power into recov and it just boots up the phone.. weird but can anyone help i just want to wipe this phone
remove the battery, press VOL DOWN + POWER then plug the usb.
vol+ and plug the usb cable
I wouldnt bother, if the phone is lost and reported the imei will get locked and wont work.
Unless you want to use it as funky media internet device
Maybe the owner was dissapointed with LG,so he/she abbandoned his/her black
Sent from my heart into yours
If it hadn't been reported lost yet then you are fine. If you activate then it's reported they can't yank it off your account as people sell phones everyday
Sent from my SCH-I500 using Tapatalk
Ι've only lost my cellphone once in the past... was a bit crucial loss though.
I had some spicy (veeeery spicy ) videos of my girlfriend in it along with tons of photos (you know, underwear or not... etc etc).
When i realized I've lost it i gave a call from my 2nd one and a guy replied... told him what's the point and i wanted to meet him immediately. I stated that i only wanted to give him a reward and just take the M2 memory card...
He said okay, but after we arranged the meet-up about 10 minutes later... he had my cellphone and HIS cellphone turned off. (he probably changed his number too after that..)
Didn't push it further...
That girl (ex of course) was arguing with me about the pictures and videos...
When we were about to divorce told her that if some of them are on the internet and we find it 1) we can move some justice 2) She and me are making a good couple for p*rn videos and we can take an advantage of that LOL
Ι've only lost my cellphone once in the past... was a bit crucial loss though.
I had some spicy (veeeery spicy ) videos of my girlfriend in it along with tons of photos (you know, underwear or not... etc etc).
When i realized I've lost it i gave a call from my 2nd one and a guy replied... told him what's the point and i wanted to meet him immediately. I stated that i only wanted to give him a reward and just take the M2 memory card...
He said okay, but after we arranged the meet-up about 10 minutes later... he had my cellphone and HIS cellphone turned off. (he probably changed his number too after that..)
Didn't push it further...
That girl (ex of course) was arguing with me about the pictures and videos...
When we were about to divorce told her that if some of them are on the internet and we find it 1) we can move some justice 2) She and me are making a good couple for p*rn videos and we can take an advantage of that LOL
Click to expand...
Click to collapse
Have your videos in the internet? Wow,that kinda itchy
Btw,what's your girlfriend's name again?
Sent from my heart into yours
after a long time of that "accident" and some ... you know ... casual explicit sites activity now and then sometimes, didnt find one of them, so i guess things are okay (for now) hahaha
morx said:
after a long time of that "accident" and some ... you know ... casual explicit sites activity now and then sometimes, didnt find one of them, so i guess things are okay (for now) hahaha
Click to expand...
Click to collapse
Ow snap !
lol
Sent from my heart into yours
Thanks guys, but one thing when i press volume down and power and put usb it says its finding an update s/w updating or something did i do anythhing wrong?
lesp4ul said:
remove the battery, press VOL DOWN + POWER then plug the usb.
Click to expand...
Click to collapse
I did that and it turned on the phone only :/
xemerge said:
Thanks guys, but one thing when i press volume down and power and put usb it says its finding an update s/w updating or something did i do anythhing wrong?
I did that and it turned on the phone only :/
Click to expand...
Click to collapse
No need to press the power button, just press and hold the volume down, then plug the USB.
how long do i have to wait, it says s/w update sorry impatient lol
edit: when i hold vol+ down it just starts the phone? im confused here.
@ morx: lolz!
@xemerge: If you can't get it to do anything, you can at least use it as a nice paperweight!! And not to mention a nice flashlight because of its "brilliant" display! XD
No offence Optimus Black users, I know its a nice phone and jk!
xemerge said:
how long do i have to wait, it says s/w update sorry impatient lol
edit: when i hold vol+ down it just starts the phone? im confused here.
Click to expand...
Click to collapse
Install BC2APP tool first
Open it,then do what they've told you above
Try this if you feel confuse this
Sent from my heart into yours
Dear everyone
My nephew just gor p970 yesterday
for the name of curiosity, i checked and tried the phone.
the rom is 10a
i did root using gingerbreak
it was succeed. i dont kno why i has to root anyway.
actually no need for installing the special app.
then i registered the phone to access to the market.
installing some media music player with lyrics lrc.
the phone then warns the battery just 15%.
i plugged it to the power AC, and continues selecting the music apps.
after several minutes somehow it hangs, the music is jammed.
i pulled the power cord.
i tried turn off by hold the power button not helped. then i removed the battery.and put in back.
restarted, the 4 low phone button was blinking, the screen was grey.
for several minutes, there's no sign froyo menu.
hopeless, i removed the battery.and put in back agin..
i tried to turn on the phone, and it just like no sign of life. no lg logo.
just quiet like corpse. oh dear, what i have just done?
i dont think it is bootloop case, and i dont think it is software issue, right?
charged for 2 hours without any sign of charging, no led indicating what so ever.
still like a dead mobile phone without battery.
Just remove Memory card sim card and flash ur phone with latest V20o or v20e firmware using SMARTFLASH tool. U will get it in development section serch for post [ROOT] v20b and v20o i hope ur phone will work again
Sent from my LG-P970 using Tapatalk
There's no way to turn on the phone at least to software upgrade mode via hard reset or something.
no screen / beep / led that was turned on when i push the power button or even when i charge it. totally gave up.
Remove your SIM Card, SD Card and Battery. And Press Hold Volume + Key while Plugging USB Cable to your phone. Your phone should be in S/W Mode, then try Flashing it using SmartFlash.
Check your power cord,is it connected or not?
i mean, it happened to me once (the power is off )
Can't get into the s/w upgrade or what?
Sent from derp-mobile
agent205 said:
Check your power cord,is it connected or not?
i mean, it happened to me once (the power is off )
Can't get into the s/w upgrade or what?
Sent from derp-mobile
Click to expand...
Click to collapse
i checked the power cord with others also, nokia phone that has same power cord.the nokia was charging, where the optimus was not, not given any clue charging. no led. no sound. nothing. creep...
i just went to the store, and checked with the demo stock battery. it's dead cannot turned on, same. no sign of life.
i gave it back to my nephew to check it to service center tomorrow office hour. i am felling bad bricking his phone. i never bricked original rom smartphone before. it is so badly there's no sign of life.
the question is remaining in my head: this because of the not so qualified first optimus black stocks since it is using 10a, or my miss-use?
i did nt flashing custom rom inside it, i don't think i miss-use it.
it;s no sign of lg boot or minimal sound of turned on, i don't think sw upgrade manually in house will help, right? i did try the hard reset method, up/down volume button with power button pressed at the same time continuouslyand i think plugged in also with usb computer.
there's no new usb device detected.
there's no sign of going to s/w upgrade.
this is just not my day. maybe i have to many sins for jailbreaking
hopefully he can have changed for a new one, rather than serviced for weeks.
Just volume up and then plug in the usb cable. That's how you enter sw mode. But no sign of life at all, is really strange...
Sent from my LG-P970 using Tapatalk
same thing with mine
i ve been usinfg OB for 4 months now, and ve used all sought of roms since then and no problem. presently was on sapphire rom 2.2, tried making a call and all of a sudden d screen was off colour, so i removed battery, placed it back in and can't even get the LG logo when switching on. On using volume up plus power key it entered software upgrade mode but this does not show on the screen, used smart flash and it even made it worse. i ve taken it to LG centre now waiting for reply.
realbabilu said:
i checked the power cord with others also, nokia phone that has same power cord.the nokia was charging, where the optimus was not, not given any clue charging. no led. no sound. nothing. creep...
i just went to the store, and checked with the demo stock battery. it's dead cannot turned on, same. no sign of life.
i gave it back to my nephew to check it to service center tomorrow office hour. i am felling bad bricking his phone. i never bricked original rom smartphone before. it is so badly there's no sign of life.
the question is remaining in my head: this because of the not so qualified first optimus black stocks since it is using 10a, or my miss-use?
i did nt flashing custom rom inside it, i don't think i miss-use it.
it;s no sign of lg boot or minimal sound of turned on, i don't think sw upgrade manually in house will help, right? i did try the hard reset method, up/down volume button with power button pressed at the same time continuouslyand i think plugged in also with usb computer.
there's no new usb device detected.
there's no sign of going to s/w upgrade.
this is just not my day. maybe i have to many sins for jailbreaking
hopefully he can have changed for a new one, rather than serviced for weeks.
Click to expand...
Click to collapse
It's okay
In this case, i think it's not your fault, it's a factory fail i think
If its guarantee hasn't been expired yet,sure he can get a new replacement
Sent from derp-mobile
are u using the original cable because other kinds of cables won't work
Envoyé depuis mon LG-P970 avec Tapatalk
Like agent205 said, it might be a factory problem. My phone died also like that. I put it to charge and in the morning I just couldn't turn it on. So I use the guarantee and they sent it back after 3 weeks, just saying that they replaced the motherboard (and also replaced software lol). Good luck !
Sent from my LG-P970 using xda premium
The internal flash memory is soldered to mainboard.
faji20002000 said:
i ve been usinfg OB for 4 months now, and ve used all sought of roms since then and no problem. presently was on sapphire rom 2.2, tried making a call and all of a sudden d screen was off colour, so i removed battery, placed it back in and can't even get the LG logo when switching on. On using volume up plus power key it entered software upgrade mode but this does not show on the screen, used smart flash and it even made it worse. i ve taken it to LG centre now waiting for reply.
Click to expand...
Click to collapse
Got it back today, i was told the panel was changed
you can try some other ways to save your phone
Pr3dator? said:
are u using the original cable because other kinds of cables won't work
Envoyé depuis mon LG-P970 avec Tapatalk
Click to expand...
Click to collapse
i have flashed mine with nokia and samsung cable too.always worked.
problem found
sorry I dont know how to refer post but since its mi post I will copy paste
I own a celular repair shop in baja california mex. and resently some one brougth a LG Optimus Black p970 with same simptoms ,heat,no power no usb conectiviti and chargin problems I found a conector on the inside part of the device with some visual damage (over heat) plastic melted just a minimun part of it so i check the hole conector and I found that two conections were lost by the overheat problem
this is coused by the charging conection bad design
Ask no Problem
Same problem,
i used nokia usb with my lg optimusblack, bouth it without charger, and was willing to root it , so i started to smartflash it everything went fine but when it had to restart to cwm it just went off and now its like dead.
battery was charget 15% . maybe this was the couse?
Any fix solutions and maybe any knowledge at what price it will cost to fix this ?
spec0s said:
Same problem,
i used nokia usb with my lg optimusblack, bouth it without charger, and was willing to root it , so i started to smartflash it everything went fine but when it had to restart to cwm it just went off and now its like dead.
battery was charget 15% . maybe this was the couse?
Any fix solutions and maybe any knowledge at what price it will cost to fix this ?
Click to expand...
Click to collapse
does it really dead? Can't be smartflash-ed again?
redy2006 said:
does it really dead? Can't be smartflash-ed again?
Click to expand...
Click to collapse
yes it wont respond to usb without battery , no signal, and same with battery. ;(
Can you charge the phone?
Vol+ and insert USB does not work, no sw Upgrade Modus?
When yes, flash firmware again.
When no, its hardbricked, then send to service.
Sent from my LG-P970 using xda app-developers app
My Xperia Sp brought on contract from EE was working fine until earlier this week. The phone had 30% charge left when the phone shutdown. When i went to turn it back on, the phone vibrated three times and nothing happened. I tried plugging the phone into the mains and charging but the phone kept vibrating in a series of three vibrations. I tried the common answer to any problem with this phone and held the power off button at the back in and pressed the on button but this didn't work. I have also tried other combos such as the one Sony emailed me which was to hold power up followed by the on button but this did not work. The next day the phone magically turned on and i used this as an opportunity to back up my data off the internal memory and re-flash the stock android 4.3(12.1.A.0.266). The phone lasted a couple of hours but then did the same as before and kept vibrating. I left the phone a bit and when i got it to power on again, i flashed android 4.1.2 (12.0.A.2.245) onto the phone. The phone worked for only an hour before shutting down again and not turning on. I have tried various shops in my town, the first said they think it is software but they couldn't fix it, the second said it is a battery issue but they would have to order in a new battery and I also tried EE who refused to even look at it as my contract didn't come with warranty. Sony have emailed me back asking me to send it off to them, but i have no proof of purchase so that is out of the question. I have also searched Google for hours trying to find a solution but the only on that sounded remotely like my issue was apparently a sleep problem, but this is clearly not the case. I would really appreciate any help anyone can give to me about this issue. Thanks in advance to any help given
Phone is vibrating when you push and hold the off button under the back of the phone, it may be broken and its hardware issue, you must take it to sony centre
Sent from my C5303 using XDA Premium 4 mobile app
teddy74eva said:
Phone is vibrating when you push and hold the off button under the back of the phone, it may be broken and its hardware issue, you must take it to sony centre
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the quick reply. I have noticed that the button looks a bit damaged but i had no idea this could be the problem. I will see if i can get it repaired.
If you bought it recently just take it back in warranty. Have you ever used that off button? Because my friend had xperia z ultra and he used it ONCE and it broke and sony didnt give him warranty
Sorry for my english, im doing my best
Sent from my C5303 using XDA Premium 4 mobile app
teddy74eva said:
If you bought it recently just take it back in warranty. Have you ever used that off button? Because my friend had xperia z ultra and he used it ONCE and it broke and sony didnt give him warranty
Sorry for my english, im doing my best
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I brought the phone last october after my first sp(red) stopped charging as the usb port got damaged. I have used that button loads of times before using pens, pins and even a ds stylus to use it. The slight cover on that button has gone as a result.
miller1323 said:
My Xperia Sp brought on contract from EE was working fine until earlier this week. The phone had 30% charge left when the phone shutdown. When i went to turn it back on, the phone vibrated three times and nothing happened. I tried plugging the phone into the mains and charging but the phone kept vibrating in a series of three vibrations. I tried the common answer to any problem with this phone and held the power off button at the back in and pressed the on button but this didn't work. I have also tried other combos such as the one Sony emailed me which was to hold power up followed by the on button but this did not work. The next day the phone magically turned on and i used this as an opportunity to back up my data off the internal memory and re-flash the stock android 4.3(12.1.A.0.266). The phone lasted a couple of hours but then did the same as before and kept vibrating. I left the phone a bit and when i got it to power on again, i flashed android 4.1.2 (12.0.A.2.245) onto the phone. The phone worked for only an hour before shutting down again and not turning on. I have tried various shops in my town, the first said they think it is software but they couldn't fix it, the second said it is a battery issue but they would have to order in a new battery and I also tried EE who refused to even look at it as my contract didn't come with warranty. Sony have emailed me back asking me to send it off to them, but i have no proof of purchase so that is out of the question. I have also searched Google for hours trying to find a solution but the only on that sounded remotely like my issue was apparently a sleep problem, but this is clearly not the case. I would really appreciate any help anyone can give to me about this issue. Thanks in advance to any help given
Click to expand...
Click to collapse
Please is your problem solved how was it done.
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
lhun said:
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
Click to expand...
Click to collapse
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
DastanShaikh said:
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
Click to expand...
Click to collapse
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
lhun said:
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
Click to expand...
Click to collapse
U can try to get it repaired by Sony service center ...
DastanShaikh said:
U can try to get it repaired by Sony service center ...
Click to expand...
Click to collapse
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
lhun said:
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
Click to expand...
Click to collapse
But they give same device as a replacement not the above one and not the below one...
I've already searched on the forum and googled it and came to the conclusion that my Xperia Z1 is now a paper weight.
Still my curiosity got the better of me
In short, I have a Xperia Z1 (C6902) which was working perfectly till today (2 years old),
Rooted, Unlocked bootloader, TWRP recovery, CM 12.1 Nightly ROM (July).
I remember the battery level was around 40% and after a phone call, I put it on charge and that was the last time I saw my phone powered on :|
I came back, only to see that my xperia z1 is bricked. I've already tried -
1. Power + Vol -
2. Power + Vol +
3. Holding Vol - while connecting to laptop/computer
4. Holding Vol + while connecting to laptop/computer
Neither the phone vibrates nor the LED shows any color, not even recognized in laptop/computer and Sony PC Companion app in windows.
So is there any way to recover my phone now?
As told earlier, my phone is 2 years old so of course out of the "warranty" period but it's really not fair to me as a consumer, cause it's an already known bug and a very serious one, not ought to be on any phone let alone on a once flagship.
So is there any way I can fight my way with the Sony to get my phone repaired without shelling out double the cost of current market price of this 'flagship'
I am planning on taking my phone to Sony service center tomorrow.
GravityDead said:
I've already searched on the forum and googled it and came to the conclusion that my Xperia Z1 is now a paper weight.
Still my curiosity got the better of me
In short, I have a Xperia Z1 (C6902) which was working perfectly till today (2 years old),
Rooted, Unlocked bootloader, TWRP recovery, CM 12.1 Nightly ROM (July).
I remember the battery level was around 40% and after a phone call, I put it on charge and that was the last time I saw my phone powered on :|
I came back, only to see that my xperia z1 is bricked. I've already tried -
1. Power + Vol -
2. Power + Vol +
3. Holding Vol - while connecting to laptop/computer
4. Holding Vol + while connecting to laptop/computer
Neither the phone vibrates nor the LED shows any color, not even recognized in laptop/computer and Sony PC Companion app in windows.
So is there any way to recover my phone now?
Click to expand...
Click to collapse
may be your battery dead.
In my opinion you can save the path to Sony repair center. Even if they get the phone running I think they will deny any support because your phone isn't in original state.
It is rooted, bootloader unlocked, etc.
If you have luck only the battery died and replacing the old with a new is enough. The problem is that you need some skills changing it yourself because our z1 hasn't got a removable back cover.
@GravityDead u may follow this link and try the steps mentioned here: http://forum.xda-developers.com/showthread.php?t=1849170
If that didnt work then u may try this link: http://www.androidbrick.com/unbrick...-you-have-the-right-kind-of-rom-qhsusb_dload/
Good luck Bro!
iedafarha said:
may be your battery dead.
Click to expand...
Click to collapse
I don't think so, the battery was working just fine
motorazrv3 said:
In my opinion you can save the path to Sony repair center. Even if they get the phone running I think they will deny any support because your phone isn't in original state.
It is rooted, bootloader unlocked, etc.
If you have luck only the battery died and replacing the old with a new is enough. The problem is that you need some skills changing it yourself because our z1 hasn't got a removable back cover.
Click to expand...
Click to collapse
Well, I thought about it too but how will SONY know I unlocked the bootloader as most probably motherboard is the issue here and it will have to replaced.
Though I don't feel good lying to people but IMO, voiding warranty because of root is not a good policy and especially if the phone the company sold is bricked due to THEIR common bug, it is just pure evil.
For months I was telling everyone to wait for xperia Z5 for their next upgrade but I've changed my mind now, AFTER facing many problems with Z1 like low speakers sound, VERY poor wifi range, how could I forget the lollipop update, man it was very slow/laggy, lollipop update was the reason I rooted my xperia z1 and now THIS bug (so many guys has lost their phones to this bug, just read sony forums)
markakash said:
@GravityDead u may follow this link and try the steps mentioned here: http://forum.xda-developers.com/showthread.php?t=1849170
If that didnt work then u may try this link: http://www.androidbrick.com/unbrick...-you-have-the-right-kind-of-rom-qhsusb_dload/
Good luck Bro!
Click to expand...
Click to collapse
thanks man, I've bookmarked them for future reference.
UPDATE: my phone booted up today but I don't know how and that's what scares me 'cause I read it somewhere on the sony forums that this bug comes back eventually.
I woke up, switched on and connected the charger disappointingly but to my amazement phones' LED lit up (Red LED for showing low battery), I left it to get charged up for a reasonable time. and now it's working just like yesterday now
Though I've learned a very good lesson that
never to buy phones on launch but to wait to read reviews on forums.
thanks again guys, I will post back if something goes wrong again and if you need to ask something then please go ahead