Hi, first time post here. I have an unrooted Samsung Note 5 Verizon, I have been using Package Disabler Pro app to disable unwanted bloatware for months. The other morning I put the phone into ultra-power saving mode (for first time since PD Pro install) and it locked up phone. Upon reboots, it loads until the red Verizon screen and go on further. I did not have the phone in USB debugging mode (checked) before it locked. It is not recognized by my windows pc as a drive when connected by usb. (a Samsung device does show in the device manger under USB when connected). Phone is running Android 6.0. and i can get to the recovery menu. Is there any way I can still safely recover my data, before I have to resort to a hard reset which will destroy data?
I have also used odin to reflash stock image, and it still hangs on verizon red screen after flash.
Thank you for any advice provided.
jmature said:
Hi, first time post here. I have an unrooted Samsung Note 5 Verizon, I have been using Package Disabler Pro app to disable unwanted bloatware for months. The other morning I put the phone into ultra-power saving mode (for first time since PD Pro install) and it locked up phone. Upon reboots, it loads until the red Verizon screen and go on further. I did not have the phone in USB debugging mode (checked) before it locked. It is not recognized by my windows pc as a drive when connected by usb. (a Samsung device does show in the device manger under USB when connected). Phone is running Android 6.0. and i can get to the recovery menu. Is there any way I can still safely recover my data, before I have to resort to a hard reset which will destroy data?
I have also used odin to reflash stock image, and it still hangs on verizon red screen after flash.
Thank you for any advice provided.
Click to expand...
Click to collapse
When you use odin to flash stock image, have you tried booting into recovery and then wiping data? I know I had to do this on all my devices when I flash either using odin or fastboot.
Hi, I am trying to save the data before wiping the device first. I would like to access my data and save it before wiping system. That where I am stuck.
jmature said:
Hi, I am trying to save the data before wiping the device first. I would like to access my data and save it before wiping system. That where I am stuck.
Click to expand...
Click to collapse
Well, unfortunatly, you are out of luck. If you were for example stuck in a bootloop because of flashing supersu binary, you can flash the old one and be back up and running, but, when you flash stock ROM you are out of luck...
If I have to go the hard reset route is there any software out there to try to recover some of my data files and images/videos after the reset?
jmature said:
If I have to go the hard reset route is there any software out there to try to recover some of my data files and images/videos after the reset?
Click to expand...
Click to collapse
I know you can recover dead hard drives and SSDs so I guess it is the same way, the only problem is that whatever caused your brick might still be there when you restore and if you have encrypted your device (which most, non-rooted phones are) you are out of luck.
Related
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?
Hi! My friend has this phone, it's a little more than a year old, and exactly after midnight on New Year's Eve, this problem started occurring, so there's a possibility that it has to do something with date/clock. The phone is not usable, as soon as it boots, this error comes to screen and the only thing left to do is to remove the battery or press power button. He tried to reboot it many times, he tried to wipe cache, to remove SD and SIM cards, but no success. He also tried to enter Safe Mode but the same problem is present there as well. So it's not possible to delete apps or even to do a backup from the phone itself.
So what to do now? I know that there's always a solution with master reset, repair or reflashing the stock ROM but he wants to avoid doing that. Is there any way to solve this problem without reset? If not, is there any possibility to do a backup of contacts, SMS messages, apps, data and all other, for example via PC? I never had a Samsung phone so I don't know how it's tools work.
Thanks in advance!
Download Smart Connect on a PC, then connect the device using USB cable and then backup data. After doing this, boot into recovery mode(VOL UP+ POWER + HOME) and select wipe data.
Another possibility is to download a stock samsung rom and then flash it via odin. I know he don't want to do this but it is the fastest and easiest way. Normally data partition isn't wiped after flashing stock rom, but for safety he should make a backup, just in case.
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
jmar896 said:
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
Click to expand...
Click to collapse
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
glauberlima said:
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
Click to expand...
Click to collapse
Won't work, his bootloader is locked, which means he can't boot nor flash twrp. And if he unlocks it, it erases all the data.
There isn't anything you can do. The only option is factory reset...unfortunately everything will be lost. It's important to make backups for when things like this happen.
Sent from my XT1095 using Tapatalk
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
jmar896 said:
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
Click to expand...
Click to collapse
was usb debugging on? if yes you can recover the data through adb
Hi
I took the plunge and decided to root my Note 5, I have got as far as installing recovery and can get into recovery but cannot reboot into android and TWRP is saying the phone storages are not there.
The phone appears to be stuck in a bootloop. I can still get to download mode and into recovery but cannot access the internal storage.
I think I should of performed a factory reset/cleared caches before flashing TWRP but didn't perform this step. I did enable oem unlock before starting to root.
I'm having trouble finding out if I can recover my phone, And a lot of the info seems to be hard to find.
At the moment I'm trying smart switch, any more information is greatly appreciated.
Thanks
doubleon said:
Hi
I took the plunge and decided to root my Note 5, I have got as far as installing recovery and can get into recovery but cannot reboot into android and TWRP is saying the phone storages are not there.
The phone appears to be stuck in a bootloop. I can still get to download mode and into recovery but cannot access the internal storage.
I think I should of performed a factory reset/cleared caches before flashing TWRP but didn't perform this step. I did enable oem unlock before starting to root.
I'm having trouble finding out if I can recover my phone, And a lot of the info seems to be hard to find.
At the moment I'm trying smart switch, any more information is greatly appreciated.
Use Samsung Smart Switch .... you have to fill in your note model then serial number ... dont forget your pc must have internet connection ... after smart switch find out compatible firmware on the internet for your model , then connect your note5 to smart switch (in download mode)
Click to expand...
Click to collapse
In this tutorial I will inform you on three different soft bricks, and how to fix them.
You must be able to boot into TWRP and/or Odin/Download mode!
1.) Verification Failed.
Method #1
This method will work with people whom can't reset their device, due to an unmountable /data partition, and those whom experience this error, who can reset but have valuable items, applications, videos, or photos that they don't want to lose. Must be able to boot into Odin/Download mode. (Volume Down+Home+Power)
The solution is actually pretty simple. Boot into Odin/Download mode. This has to be done correctly, not from TWRP recovery. When the prompt for "Volume Up = Continue" and "Volume Down = Cancel (Restart)" press volume down. You should no longer see verification failed, but instead be sitting on the T-Mobile logo. This is normal, and could take 30 seconds to 10 minutes, depending on the amount of data.
This method works all because of Knox. Knox is what Samsung uses to void your warranty. Companies are not allowed to void a warranty when rooting, installing roms, or recovery, unless they have direct evidence. Knox will trigger this when it isn't sure. It will try forcing you to bring it to Samsung, and they can directly find out why it was caused. This happens when it thinks that you cancelled.
Method #2
This one will require you to lose all your data, but is mainly intended for those whom cannot reset their device. Download the stock firmware from the links below. Open Odin (Jodin3 will not work! It is not fully functioning, do not try it.) and boot device into Download/Odin mode. On your computer, you should see 'Added' in the logs. If this does not show up download the Samsung USB Drivers. Select AP and then select the stock firmware. Now flash it. This can also be done through TWRP
For bootloop and frozen Android/Carrier logo just do Method 2. You usually will keep all your data.
FOR 'VERIFICATION FAILED' YOU CANNOT RESTORE FROM A BACKUP!
FOR BOOTLOOPS AND FROZEN STARTUP SCREEN, YOU CAN!
Downloads:
Samsung USB Drivers
7.1.1 Stock Firmware
Odin3 v3.12.10
Post any bricks below that you have encountered!
I'm interested in how many variations there are, and how common they are.
One weird error I'm getting all of a sudden is "Custom binary blocked by FRP Lock" when I tried to reboot my phone. Any ideas?
Hovo said:
One weird error I'm getting all of a sudden is "Custom binary blocked by FRP Lock" when I tried to reboot my phone. Any ideas?
Click to expand...
Click to collapse
Please describe this issue in further detail. Has this been happening out of nowhere, or did you just try flashing something via Odin/Download mode or TWRP.
Also, before flashing did you enable OEM unlock
This also happens when something flashed via Odin/Download mode is incompatible.
Are you still able to boot into the default system partition? If not safe mode?
TechNash said:
Please describe this issue in further detail. Has this been happening out of nowhere, or did you just try flashing something via Odin/Download mode or TWRP.
Also, before flashing did you enable OEM unlock
This also happens when something flashed via Odin/Download mode is incompatible.
Are you still able to boot into the default system partition? If not safe mode?
Click to expand...
Click to collapse
I should have updated my post, I'm not sure what happened but I flashed stock through Odin and the problem went away, after that I was able to flash twrp and root/install other roms.
It's still weird that the problem happened out of nowhere, not sure what triggered it.
It goes away when u log in to google with the last account that is associated with the phone
Hovo said:
I should have updated my post, I'm not sure what happened but I flashed stock through Odin and the problem went away, after that I was able to flash twrp and root/install other roms.
It's still weird that the problem happened out of nowhere, not sure what triggered it.
Click to expand...
Click to collapse
Probs OTA. It happened to me my first 3 tries. Ended up factory reseting, and installing fresh via Odin, didn't fix it.
I just turned off auto reboot on Odin, and then pulled my battery on my J7. Booted up straight to Recovery from there.
TechNash said:
Probs OTA. It happened to me my first 3 tries. Ended up factory reseting, and installing fresh via Odin, didn't fix it.
I just turned off auto reboot on Odin, and then pulled my battery on my J7. Booted up straight to Recovery from there.
Click to expand...
Click to collapse
It would make sense if it was an OTA update TY
Hi, I tried to root my phone and I got this error, I don't mind restarting the phone, but isn't there a way for me to backup my data (photos mainly) first?
Nightwinter said:
Hi, I tried to root my phone and I got this error, I don't mind restarting the phone, but isn't there a way for me to backup my data (photos mainly) first?
Click to expand...
Click to collapse
Sorry I didnt respond.
Looks like you didnt flash encryption breaker. Keep this on your SD Card as its a great way to recover from these errors, and you will need it when you flash ROMS.
Just boot in recovery, flash ashix no verity no encrypt, then reboot into system. You shouldnt have this error.
TechNash said:
Sorry I didnt respond.
Looks like you didnt flash encryption breaker. Keep this on your SD Card as its a great way to recover from these errors, and you will need it when you flash ROMS.
Just boot in recovery, flash ashix no verity no encrypt, then reboot into system. You shouldnt have this error.
Click to expand...
Click to collapse
Keep what in the SD card? the is no file in your quote.
Nightwinter said:
Keep what in the SD card? the is no file in your quote.
Click to expand...
Click to collapse
He's referring to the encryption breaker file ("no-verity-no-encrypt_ashyx.zip") in his first sentence. That is assuming you already had it and should be keeping it on your SD card all the time for flashing ROMs
graevon said:
He's referring to the encryption breaker file ("no-verity-no-encrypt_ashyx.zip") in his first sentence. That is assuming you already had it and should be keeping it on your SD card all the time for flashing ROMs
Click to expand...
Click to collapse
Thanks for explaining that to him.
TechNash said:
Thanks for explaining that to him.
Click to expand...
Click to collapse
how to remove Verification Failed or root in the TWRP file manager without losing data
Mujeeb64 said:
how to remove Verification Failed or root in the TWRP file manager without losing data
Click to expand...
Click to collapse
Flash ashyx-no-verity-no-encrypt.zip in twrp.
Reboot
TechNash said:
In this tutorial I will inform you on three different soft bricks, and how to fix them.
You must be able to boot into TWRP and/or Odin/Download mode!
1.) Verification Failed.
Method #1
This method will work with people whom can't reset their device, due to an unmountable /data partition, and those whom experience this error, who can reset but have valuable items, applications, videos, or photos that they don't want to lose. Must be able to boot into Odin/Download mode. (Volume Down+Home+Power)
The solution is actually pretty simple. Boot into Odin/Download mode. This has to be done correctly, not from TWRP recovery. When the prompt for "Volume Up = Continue" and "Volume Down = Cancel (Restart)" press volume down. You should no longer see verification failed, but instead be sitting on the T-Mobile logo. This is normal, and could take 30 seconds to 10 minutes, depending on the amount of data.
This method works all because of Knox. Knox is what Samsung uses to void your warranty. Companies are not allowed to void a warranty when rooting, installing roms, or recovery, unless they have direct evidence. Knox will trigger this when it isn't sure. It will try forcing you to bring it to Samsung, and they can directly find out why it was caused. This happens when it thinks that you cancelled.
Method #2
This one will require you to lose all your data, but is mainly intended for those whom cannot reset their device. Download the stock firmware from the links below. Open Odin (Jodin3 will not work! It is not fully functioning, do not try it.) and boot device into Download/Odin mode. On your computer, you should see 'Added' in the logs. If this does not show up download the Samsung USB Drivers. Select AP and then select the stock firmware. Now flash it. This can also be done through TWRP
For bootloop and frozen Android/Carrier logo just do Method 2. You usually will keep all your data.
FOR 'VERIFICATION FAILED' YOU CANNOT RESTORE FROM A BACKUP!
FOR BOOTLOOPS AND FROZEN STARTUP SCREEN, YOU CAN!
Downloads:
Samsung USB Drivers
7.1.1 Stock Firmware
Odin3 v3.12.10
Click to expand...
Click to collapse
I have a samsung j700t ud that had the 7.1.1 update installed from tmobile or samsung and it caused the to remain in a continual reboot loop until the battery of the phone dies. Will the methods above repair the issue?
Stuff I've tried:
1. Wipe cache
2. Called samsung and tmobile
3. Used samfirm to download firmware to use with odin that was successfully done but the reboot loop still remains.
smirk24 said:
I have a samsung j700t ud that had the 7.1.1 update installed from tmobile or samsung and it caused the to remain in a continual reboot loop until the battery of the phone dies. Will the methods above repair the issue?
Stuff I've tried:
1. Wipe cache
2. Called samsung and tmobile
3. Used samfirm to download firmware to use with odin that was successfully done but the reboot loop still remains.
Click to expand...
Click to collapse
Was the update sent out to you, or did you download it from SamMobile?
If the update was sent out to you I'm afraid I cannot help, but if you flashed it from SamMobile use an older version like Marshmallow or Lolipop.
EDIT: Make sure you factory reset device and wipe cache after installing from SamMobile.
TechNash said:
Was the update sent out to you, or did you download it from SamMobile?
If the update was sent out to you I'm afraid I cannot help, but if you flashed it from SamMobile use an older version like Marshmallow or Lolipop.
EDIT: Make sure you factory reset device and wipe cache after installing from SamMobile.
Click to expand...
Click to collapse
Id love to but i dont know how to get the marshmallow software and install it to the phone but id like to learn how.
How to recover from Verification Failed without losing data ?Does installing TWRP via Oddin Works and does it able me to transfer my data after installing TWRP ? I dare not try doing it as i have never did it b4