My wife and I both have the Turbo on VZW (joint plan, etc). I generally perform any mods on my phone first, before doing the same to hers, so that I know what issues will happen and I can make sure the phone doesn't work any differently for her daily usage. So, aside from apps, we have the same phone in theory. Both phones are stock SU4TL-44, rooted, BL-unlocked (via Sunshine) states.
My wife's has been having rather poor battery life for the past many months. I can get a good 3.5+ hours of screen-on-time on my phone (as reported by GSam) but hers only gets like 1.5 hours on a good day. Her phone radio is what's reported as the largest load, so I started trying things there. We were both on the .49 radio (using the TWRP download by firstEncounter), so I thought maybe her phone doesn't like that radio, and put her back to the .44 radio. (Note, I have checked the hashes on these files, and they match. I also have used the same-exact files on both phones (via dropbox)... so it shouldn't be a radio/corruption issue.) Both
I'm not sure if the battery life has improved or not (only been a few days, but checking just now it looks like her max is now 2.5 hours in GSam, so that's a start I guess) but now another problem has come up - her phone keeps dropping the internet connection. Wifi appears to remain connected, but it shows an "!" which means it has lost internet connectivity. Checking the browser confirms that it is really lost for internet sites. (Next time, I plan to try going to the router IP and seeing if I can get to that, at least...) This drop happens sporadically, and doesn't self-repair... it is only fixed by disabling and then re-enabling Wifi. I "forgot" the wifi (2.4GHz, by the way), re-connected, and re-entered the password... this doesn't seem to fix the dropout either.
The wifi, itself, is working well. My Turbo has none of these issues, my work phone (Turbo2) doesn't appear to have issues, nor do our 2 laptops or wifi-Tivo... every other device works fine, just her phone has been giving issues.
Needless to say, the priority is to fix the dropping internet connectivity... if anyone can help me troubleshoot this further, I would appreciate it.
Longer term, I'd like to figure out the battery issues (health is reported as "good" by various battery apps... is there a way to see what the "real" capacity is, and not just "good/bad"?)... but the wifi is the primary issue. Part of me thinks of doing a factory reset (or maybe flashing SU4TL-49 and then re-rooting)... but I fear this may not fix anything.
Any help/ideas are appreciated. Thank you!
EDIT: One more difference - she has a Tile Gen2 along with the associated app. The app requires Bluetooth to be on, as it does some polling, I expect. I have turned this off for now (further testing) to see if it helps. She's had the Tile for a while, so it's not a new change... but I'm running out of ideas. Battery usage isn't significant, based on what's reported... but I thought maybe it has some effect on the wifi... I simply don't know, so I'm trying anything!
A little more info. I have left her bluetooth off for the past day, thinking that maybe Tile was the problem... it certainly seems to have helped the battery life (weird, since all the battery tools I've used don't seem to identify the app or BT as a large battery sink?)
Things were great for about 24 hours, but now the dreaded exclamation point is back. I tried getting to the router, but I get "ERR_ADDRESS_UNREACHABLE" from Chrome. Weird since I'm giving it an actual IP address (so no DNS should be involved). Phone has a valid IP address (same one it's had for a while now) and claims to have the interface "up" as well.
Any ideas, anyone?
EDIT: I see some UPNP activity in my router... I wonder if that has something to do with it. As a test, I have disabled UPNP to see if that helps (and what it breaks... which shouldn't be much, as I try to keep things explicitly configured)....
A further update in case others run into problems like this.... the issue may be caused by an interaction between my router and the bluetooth Tile app (which isn't on my phone but uses BT relatively often) - note that BT runs on the same 2.4GHz frequency as her wifi. I chose 2.4Ghz wifi (instead of 5Ghz) on her phone because it helps extend the range. Turning off BT on her phone seems to keep the connection stable and without issue... I have a little more testing to do to ensure it's the root cause before I consider it found.
There are a few potential solutions. One is to update the firmware on the router to a newer one which has an option to enable BT coexistence mode (disables some features in 2.4GHz wifi to improve compatibility). Another is to move her to 5GHz. I plan to test the coexistence mode, just to prove it's the problem... but my final solution will likely be to move her to 5GHz as the coexistence mode may reduce performance on 2.4GHz.
schwinn8 said:
A further update in case others run into problems like this.... the issue may be caused by an interaction between my router and the bluetooth Tile app (which isn't on my phone but uses BT relatively often) - note that BT runs on the same 2.4GHz frequency as her wifi. I chose 2.4Ghz wifi (instead of 5Ghz) on her phone because it helps extend the range. Turning off BT on her phone seems to keep the connection stable and without issue... I have a little more testing to do to ensure it's the root cause before I consider it found.
Click to expand...
Click to collapse
What about changing Wi-Fi channels on the router?
I also disable 5GHz on both our Quarks because the 5GHz range is shorter. I set our phones to ONLY connect to 2.4GHz and that's what I use for Wi-Fi router too (even routers with dual bands, I disable the 5GHz band).
But you can change 2.4GHz Wi-Fi router channels to mitigate interference, right?
http://www.goldtouch.com/stop-bluetooth-interference-messing-devices/
How to Stop Bluetooth Interference From Messing With Your Other Devices
Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel — specifically, a different channel than the one your Bluetooth devices are using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.
Click to expand...
Click to collapse
I don't use anything Apple -- I just quoted from that article because it suggested what I was suggesting, changing Wi-Fi channels...
Yeah, I kept testing and found that the BT wasn't the only issue (may have been part of it, but it still dropped internet after a day or two even when BT was off).
Like you said, it's probably a 2.4GHz interference issue... and since I'm in an apartment building the spectrum is rather crowded. Plus, if anyone else bought a new phone/monitor/microwave/router that could be causing the issue, too. Bottom line, there's too much out of my control, so I switched her back onto 5GHz and the problem seems to have gone away (at least for the past few days)... so I'll leave it at that. I can't solve the entire area's problem, after all!
I am on the "cleanest" channel I can find, but that's only based on seeing other routers (via Wifi Analyzer)... interference won't be "seen" there, so we can only guess on those issues.
Bottom line, switching her phone to 5GHz is good enough for now, and solves the issue. I'll flip her phone back to the 49 radio as well.
In fact, this might have also helped her battery issue - when the phone lost internet, it would sit there and suck down power for "phone radio" doing who-knows-what. I don't see why it should do that, but it really killed the battery on one of the days. Putting her on 5Ghz prevents the loss of internet, and the battery drain from that, too... so that's better. Still, she gets much less SOT than I do on my phone, and she uses it less than I do... maybe the battery just needs to be replaced after all.
I wish there was a way to see what the "real capacity" is of the battery, instead of just assuming that 100% = original capacity (which we know it won't be). Do you know of a way to get that info?
Related
I have looked at every thread and forum possible for the past 2 months. My wifes nexus and my own connects to our home wifi for a few minutes then disconnects itself (weather the screen times out or not) and will not reconnect at all. I have tried the wifi fix apps on the market, changed the settings on my router numerous times, factory rest my router and phone, changed roms, and even routers but nothing seems to work. My wife's nexus is stock and not rooted so I have been using hers as a reference thinking it was maybe a rom I was using but she is having the same problem. Any ideas would be greatly appreciated.
sigep235
I had that problem but as soon as I got to 2.2.1 and/or used a newer Radio version, the problem disappeared...
Although, N1s are still very picky on routers...try with another router and check if it keeps the connection alive.
Also check your router settings to see if they're optimal (try having no password set and see if it keeps the connection...if it does then it might be a problem with the N1 not crypting information well or so)
You could also try updating the router's firmware.
Make sure your wifi policy is set to "Never" (go in wifi settings the press Menu and click on settings)
Last thing you could try is manually set an IP address + gateway + netmask in the wifi settings as well as setting your N1's mac address to that same IP address in the router...
If nothing works then, I'm completely out of solutions
I just got on to look at some of the settings with my router when I noticed that some times when my phone says I am connected to the wifi there is no IP address assigned to the phone. Under connected devices it says "android device" but with no ip address associated with it...
I still have the problem
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
I said this in another thread, but I'll say it here.
I tried all of the things everyone could suggest and none of them worked. When I heard Broadcom updated the driver and CyanogenMod put it into his nightlies, I bit the bullet, unlocked my bootloader and installed CM6 and it changed NOTHING. So I went out and bought a new router: Cisco E3000. It works great. So I guess it was a bad combination of phone and router. I had to spend hundreds of dollars. Really ****ing pissed me off. But I wasn't going to buy a cheaper router without dual channel wireless N.
ksc6000 said:
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
Click to expand...
Click to collapse
Nexus has N connectivity but only on one band (2.4Ghz) and I don't think the technology matter (heck, I'm still on 802.11b ) it's really more of a phone/router combination problem...
I did actually test on my VERY CHEAP spare 802.11g router (DLink --> do not buy their products) and the connection did NOT stay...that was back when I was on stock FRG83 though...I should try again on Cyanogen but I'm wayyy too lazy ^^
btw, I really don't get why people always unlock when they wanna flash a rom....heck, keep your warranty!! there is an easy way of doing it without unlocking...meh
PS: I have a 50MB data plan (technically, I didn't buy a data plan, it came free) so I AM a heavy wifi user and it was such a pissoff to find out that my new Nexus One couldn't connect to Wifi and keep the connection alive...now I'm damn happy that it works after all that fiddling ^^
@sigep: try to assign a manual ip to your N1's mac addres...or update firmware, it definitely looks like a router problem...
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
pwig said:
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
Click to expand...
Click to collapse
Oh kay sorry then
Although all the new wikis and todos should emphasize on the locked bootloader methods to avoid voiding warranties...although I admit fastboot is always noobproof but I digress ^^
I've been testing several routers from different brands, and the only one that seems to work fine with mi Nexus One is the Linksys/Cisco WAG160N (802.11n, but 2.4 GHz only). However this one has other issues of its own, like not being able to connect to mapped ports after two days up and running (not even from the LAN). The N1 works fine, thought, it doesn't disconnect overnight.
I've also tried an SMC (SMC SMC7904WBRA-N, I think). This one is really bad, the router freezes after only two days of use, the lights freeze and it stops working altogether. I returned it after a week.
I'm currently using a Sitecom (300N WL-348). With this one the N1 WiFi is dropped over night, and the connection to this AP is disabled. I'm still testing if moving to a less crowded channel could fix that. I hope it does, since this router seems to have a more stable firmware that the Linksys/Cisco, same WiFi coverage (which is quite good), and even better WiFi performance. Not all is good, though, DSL performance is worse.
In the past I used Netgear routers. The firmware was stable as rock, but the hardware not so much and after a year of use they are very prone to failing. No idea if newer models are any better in this regard, they are impossible to find, so I don't think this has improved.
Since I have DSL at home, I'm looking at routers with DSL modem built in, so I don't have to have two devices (DSL modem and wireless router).
From my observarions - Nexus will disconnect from WiFi when the IP it has is lost and the network doesn't supply IP on time. After 1 or 2 IP assignment timeouts, it will skip the network and refuse to connect.
Every router I've connected to that supplied IP on time, even when revoked every X min, didn't cause disconnects.
Of course, WiFi on sleep set to "Never".
Success! Last night I updated the firmware of the Sitecom router, and changed the WiFi channels (it's set to use wide channel, so it uses two channels). This morning the N1 had still a solid WiFi connection and over night it updated all services just fine (weather, Facebook, email).
I've been using the Sitecom router since my last post with no issues. Then last friday arrived a small update that broke WiFi. On Saturday arrived the bigger update to Android 2.2.1 but the problem with WiFi remains. Before 2.2.1 Wifi has been working fine every day at home and work, now with 2.2.1 it's broken at home and work.
Are we moving forward? If Gingerbread doesn't fix this problem I'll have to do something about it: try cooked ROMs or even getting another phone . Currently my N1 keeps disabling my access points all the time.
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Cheers!
Thanks for taking the time to answer my question. I was really scratching my head, having a gut instinct that your answer was going to be the case, but not knowing enough about networking to be certain. The One is a beautiful phone. My next task will be to spend many hours reading the XDA forums to learn about how to root it and install a custom ROM. I need to reclaim any memory I can from the crap software installed by Sprint that I will never use (including Facebook...sheesh).
BTW, I ordered the Zoom modem based on several things. One was the reviews of many Comcast users experiencing many of my current symptoms who also own my Motorola SB6120. It is also listed as one of Comcast's approved modems for the next tier of service when we decide to get it. Based on what you have said, I may just try the router swap first and see what happens there. That would save me some bucks! Thanks so much again!
kwolf said:
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Click to expand...
Click to collapse
I can confirm intermittent resetting issues after connecting an AT&T HTC One to the DGL 4500. I wonder if the DGL 5500 (due out 8/1) will suffer the same problems.
You know what's odd about that, I have a Linksys WRT54G2 that is having intermittent problems with disconnecting from the internet overnight. It happened last night. When I woke up, my phone was connected to WiFi, but I had no connection. Each time, I have to go out to the living room and power cycle the router to get my internet back. Same issue?
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
Click to expand...
Click to collapse
While setting the router to wireless G only definitely fixes the problem, I did not buy high end gaming routers only to "cripple" them by using only wireless G. That ain't gonna happen. My DGL-4500 Gamerlounge router was specifically designed with gamers in mind, and it was definitely awesome. The ASUS RT-AC66U that I just replaced the 4500 with is another high end router. I am not dropping the signal at all in such a way as to be noticeable now, but looking through the logs carefully shows an occasional very quick drop every so often. It is curious, because my HTC Evo 4G started out with wireless N and then Sprint updated the software about six months after I bought it and removed the wireless N capability completely. That really pissed me off, let me tell you. So, to have wireless N problems still, with an HTC phone and Sprint, makes me highly suspicious. I would be curious to know if AT&T HTC One owners have the same trouble. I am willing to bet money they do not. Oops! Scratch that. I see an AT&T HTC One user above saying they have the same problem. Guess I cannot blame Sprint just yet.
I do appreciate your input though. I do not want to sound ungrateful in my above response. Another upcoming project for me will be to root my HTC Evo and see if I can restore the wireless N. then, I will just see if there is a problem with that radio. If not, I can place the blame squarely on whatever software tweaks Sprint places on these phones and proceed to rooting my HTC One as well, thereby thumbing my nose at Sprint.
Hmmmm......
jackzepplin said:
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
Click to expand...
Click to collapse
I find your answer extremely intriguing! I am pretty sure that WPS was disabled on my DGL-4500 router because I could never get it to work, so I disabled it. However, it is enabled by default on the new router I bought. I am going to try disabling it and see if performance improves on my network. I never use WPS anyway, preferring to manually set up my devices. Thanks for the input!
ctiger said:
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
Click to expand...
Click to collapse
I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
Wicked_Girl said:
I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
Click to expand...
Click to collapse
The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
ctiger said:
The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
Click to expand...
Click to collapse
i had this problem with a BELKIN N router, i did a firmware update, and set it at n only(all my devices are n draft)works great now
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
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Click to collapse
My router started having the same issue as soon as i connected my HTC One to it, except my router is a D-Link DIR-655. The solution was similar to what bsmith said, I just turned off the 802.11n mode and had it mix between 802.11g and b modes. I did that a little over a week ago and haven't had any problems since.
My guess is that the frequency of the 802.11n mode isn't compatible with the HTC One's, but again, it's just a guess so I could be wrong.
I know this has been discussed with other devices, but I have yet to see a solution, so I'll post here and am willing to try anything to resolve this issue.
I have tried all I could think of, clearing cache out, checking for conflicting devices, tried uninstalling some apps I think my be the culprit, rebooting the device, the router, and the Modem etc..... The problem still occurs, I'm not sure if this started since the 5.1 update or prior, all I can say I only noticed it a few days ago, when I decided to do a Speedtest, I know I have done Speedtest before, and never noticed this issue.
Once I'm connected to WiFi and my Bluetooth is turned on, my WiFi speeds are slow and bounce from 2Mb's to 5 Mb's, and when I say bounces the speeds go up and down during the process. As soon as I turn Bluetooth off the speeds are back above the 30 Mb's.
I have tried many of the recommendations around, but have yet to find a solution, Is it a LP issue ?? any other device I have connected I have no issues, I even have a back up Huawei, on LP, and have no issues when BT is turned on. Heck, even my wife's 1st Gen Moto X has no issues. Since I only realized this recently, today when I get to work I will try it when I get to work and see if it does the same on WiFi there when BT is turned on.
Any suggestions would be great.
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
AGISCI said:
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
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Yes, same result.
Well I can tell you it's either a rogue app, causing it, or LP 5.1, It did the same at work today, so I know it's not the router issue
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
Shadowdancer123 said:
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
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I can switch to5GHZ, but from what I recall the range drops if I do so, also can BT be assigned a channel also, I guess this would help resolve the issue if this is the cause ?? If BT still hops, it will simply be a matter of time when it hops on the channel my router is set to ??
So today I started having a strange issue with my Droid Turbo. The WiFi speeds are absolutely abysmal. Everything was fine in the morning. Then I went out for a while and got home around 4, and my phone wouldn't connect to the WiFi. I finally got it to connect, but nothing was loading, so I ran a speed test and saw that I was getting < 1Mbps down and up. This was really strange because I usually get 50 up and 25 down. All my other devices work, including 3 laptops, 2 iPhones, a note 2, an iPad, and a Chromecast. My router is an ASUS Google OnHub, and I used my Turbo to set it up. LTE works fine. I've already tried the basic steps, including a cache partition clear, but nothing is working. Any idea what's going on?
Edit: so I did some testing and found out that if I hold my phone right up to the router it will give me the full speed. Once i move a few feet away it drops significantly. However, my phone still reports the signal strength as "excellent". I also tried this with a different network somewhere else, this time with a Cisco router, and the results were the same.
My wife's phone had all sorts of issues recently with Wifi on her Turbo. Longer story short, we found it was related to interference with her bluetooth (also on 2.4GHz) and possibly interference from neighbors. I'm not sure what changed, but I had her on 2.4GHz and she had all sorts of issues. I moved her to 5GHz which has resolved the issues (though it's much shorter range now, too). Turning off bluetooth seemed to help... but it didn't resolve it completely. The phone would say it was connected, but it wouldn't actually function online. We do live in an apartment complex with LOTS of 2.4GHz users and interference, so something in someone else's apartment may be interfering... obviously I'm not going to be able to figure that out with so many neighbors! Also, we have an Asus router... so that's why I figured maybe something is up with Asus's code or something, too... making more sensitive to interference?
Update: So I noticed that my phone was only connecting to the 2.4 GHz band, which is strange because everything else would connect to the 5GHz band. I messed around a bit and I found out that the range was just too short. When I placed my phone on top of my router, it would connect to the 5GHz band. As soon as I walked away, it would disconnect. So this leads me to believe that the wifi antenna inside my phone got messed up somehow.
Has anybody had any problems with their WiFi not connecting? My device seems to fail to connect to wifi after a couple of days and just sits trying to connect. Toggling WiFi doesn't seem to resolve it, and I have to reboot the entire phone to get it back online.
No problem here.
Connects very quickly, never seen it fail to connect, even on my works dodgy BT homehub 3, which used to tie my old Z3 compact up in knots..
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
gesongwei said:
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
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I have a sd835 s8 and I haven't had any wifi issues whatsoever since launch. It's a sample size of 1, but I don't know if it's truly due to the sd835
I haven't had any WiFi issues. In fact my WiFi connections have improved using the XZ1 compact over the X performance (the X performance dropped its WiFi connections 3 times during my data transfer to the new phone)
I've had my XZ1c for about a week now (European model) and it connects to my home network (5G) normally. Signal strength is fine, although the galaxyS6 it replaced definitely had superior reception. I do have wifi issues, but only when already connected to the network. When the phone is asleep (screenlocked) it seems to lose an active connection. The wifi connection should be on at all times, even asleep. It will show the wifi symbol, but data apps don't load, and it will have lost the connection as remote for spotify connect (playing on my reciever). It will also switch to mobile data at random times with normal wifi signal strength (even though I toggled this function off in the developper settings).
I'm not sure if this is something that can be fixed through system updates. I haven't seen any forum posts with similar problems though, so I'll try to document what is actually happening before I contact Sony support.
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
Same issue here. Mine is Europe (NL) version. The upload and download speed can be very unstable. And especially when I take it a bit far way, even you see that it's connect to the wifi with full signal strength, it said internet is unavailable.
I'm not sure if this related to the system update of last weekend or not.
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
no problem here conecting to 5 and 2.4 wifis...
android_fury said:
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
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I haven't gotten around to this yet. Do you still have wifi calling and volte available?
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
So far my wifi has been fine...
Mine is worst, i couldnt get it to connect at all but all my other device including xperia xa, xzp, laptop, Ps4 PS3, everything connect without any issue whatsoever, already excahnged once and still the same.
Think mine is struggling with either a single access point or VLANs. I need to dig further, but that requires buying a new AP - this phone is getting more and more expensive!
exactly same issue as Dashers describes with my XZ1c. I am not watching it closely, but it seems that it is hapenning after around 2 days online. Never happened before on same network with my previous Z3c, which had run months without restart and any problems whatsoever (till its display died
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resol... .
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I have more or less the same issues, and a reboot always solves it. It happens with both routers form ASUS and Draytek.
Additionally I see issues with Spotify connect dropping or not being found on my Sonos (hardwired to LAN), but not so much to Chrome Cast Audio on the same network.
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
jrbmed08 said:
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
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Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Didgesteve said:
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
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Yes, wifi and BT scanning are both turned off in settings and have been since the beginning, but both seem to be happening anyway according to Google's Battery Historian tool. When I go back in to see if they've been toggled on by an app or something, they still appear to be off.
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
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I have this exact problem. One second its 100% signal and is workin as expected. The other second it just drops and tries to reconnect like crazy. I have even had moments when i am unable to find my wifi after said disconnect. All my other devices is working like normal on my wifi. Using Asus n66u 5ghz.
I have been having the same issues as mentioned above with my XZ1 compact(european). My issues with dropping wifi signal seems to be happening when there are two different wifi signals to choose from. They are both on my local network. One is an extender due to the size of my house. When it can detect both signals, it can't make a decision on which one to choose. Once I remove a device(forget wifi device), it stays connected to the other with no problem. Since it isn't trying to compete with the other.
Has there been any improvement on this issue?