HTC One M7 ( Data Connection Issue) - One (M7) Q&A, Help & Troubleshooting

Hi guys, I am using HTC One M7 Sprint.
whenever i connect to mobile data, it shows only GSM notification indicating its running, but suddenly it goes off and after almost 5 seconds it gets connect again. How to fix it?
I have google it and found dialing *#*#4636#*#* and choose CDMA but still it doesn't work. Please guide about it.
i have tried everything whatever appeared as solution to work it. Should i install any custom rom?

Related

[Q] Does anyone have this phone working on T-Mobile?

Curious if anyone actually has this working on T-Mobile with data. For the last couple days I have been trying to get this phone working with T-Mobile. I got the unlock code from Sprint but then found out there was no way to enter it and I had to root. I flashed the wrong rom, so I had to use RUU and flashed 1.29.651.10 and that got me back up and running. I used Sim Unlock Helper and was able to unlock the phone. I am now rooted again and running bad boyz 4.3 5.5.
I select T-Mobile from the available networks and it will connect for a couple minutes but data never works. It shows GSM but it wont connect online. I get an error saying Authentication via the proxy server was unsuccessful.
I also lose signal every couple minutes and have to select T-Mobile again from available networks.
bowenac said:
Curious if anyone actually has this working on T-Mobile with data. For the last couple days I have been trying to get this phone working with T-Mobile. I got the unlock code from Sprint but then found out there was no way to enter it and I had to root. I flashed the wrong rom, so I had to use RUU and flashed 1.29.651.10 and that got me back up and running. I used Sim Unlock Helper and was able to unlock the phone. I am now rooted again and running bad boyz 4.3 5.5.
I select T-Mobile from the available networks and it will connect for a couple minutes but data never works. It shows GSM but it wont connect online. I get an error saying Authentication via the proxy server was unsuccessful.
I also lose signal every couple minutes and have to select T-Mobile again from available networks.
Click to expand...
Click to collapse
+1
Sent from my HTCONE using XDA Premium 4 mobile app
Same here !!!
I have the same problem, It will lost connection (signal and data) and won't auto reconnect to the network unless you search for available net work again, been working on it for two weeks. the network is fine when I stay in one place, If I drive anywhere else ,it will lost connection and and you have to search for available network again.. Hope there is a fix for this problem.
It can't work properly. Read here http://forum.xda-developers.com/showthread.php?p=49691363
Sent from my HTCONE using Tapatalk

[Q] Issues in htc one 802d....any solutions??

hi everyone,
i have a htc one dual 802d Indian version.
i m on stock 4.2.2 with s-off and bootloader unlocked.
i am facing some issues i hope someone can help me.
1.
when i turn on my hotspot no device are able to use the internet .they all get connected but always hav a limited connection.
noted this on 2 other mobiles and 2 windows 8 laptop.
2.
when i connect my htc one to a WiFi network it keeps getting in a loop.
connecting disconnected..connecting this keeps on happening.
3.
when i install xposed on my device.
the internet connection keeps dropping.
it connects for 2 sec and disconnects this also keeps happening in a loop .
i would appreciate if any body could help me out.
do anybody of you all have the same issue??
pls report to this thread.
nikzcool said:
hi everyone,
i have a htc one dual 802d Indian version.
i m on stock 4.2.2 with s-off and bootloader unlocked.
i am facing some issues i hope someone can help me.
1.
when i turn on my hotspot no device are able to use the internet .they all get connected but always hav a limited connection.
noted this on 2 other mobiles and 2 window.
Click to expand...
Click to collapse
Did you check your APN in your network settings? Usually some APN don't allow tethering and hot spot.
Sent from my HTC One dual sim using Tapatalk
anmolbedi said:
Did you check your APN in your network settings? Usually some APN don't allow tethering and hot spot.
Sent from my HTC One dual sim using Tapatalk
Click to expand...
Click to collapse
yup apn is correct.
same apn works well with my hox+
my 802d getting very hot when charging in off mode
and accuweather in htc weather cannot loading data but the location already showing the current place
someone get same issue with me???
try to flash a new radio img. or try to flash another RUU here :
http://forum.xda-developers.com/showthread.php?t=2617159

[Q] Network Issues

Hi guys,
I'm having network connection problems I recently purchased my RAZR I, was informed it was unlocked,
however when I insert my 3 sim, I get the message " Cannot connect to network at this time, please try again later" !
The phone doesn't display any sim error messages, I've purchased a 16 digit unlock code, in case its locked,
but am unable to enter it into the phone as no error screens pop up, I've tried android codes which are
supposed to "call" the "enter code"scene, but without success.
I can't find a working code for the "engineer mode" either....
I've changed radio mode to "gsm only" (I'm in the UK)...
I've rebooted, factory reset....etc etc
Phone info screen states... Network unconnected
GPRS. off
I'm at a loss... How do I remove the "little red triangle", emergency calls only & connect to a network so I can use the phone.
bl4ckd14mond said:
Hi guys,
I'm having network connection problems I recently purchased my RAZR I, was informed it was unlocked,
however when I insert my 3 sim, I get the message " Cannot connect to network at this time, please try again later" !
The phone doesn't display any sim error messages, I've purchased a 16 digit unlock code, in case its locked,
but am unable to enter it into the phone as no error screens pop up, I've tried android codes which are
supposed to "call" the "enter code"scene, but without success.
I can't find a working code for the "engineer mode" either....
I've changed radio mode to "gsm only" (I'm in the UK)...
I've rebooted, factory reset....etc etc
Phone info screen states... Network unconnected
GPRS. off
I'm at a loss... How do I remove the "little red triangle", emergency calls only & connect to a network so I can use the phone.
Click to expand...
Click to collapse
Which software is installed?
Which provider do you try to use?
Is the sim card working in an other phone?
If you manually search for a network, do you get any choice?
Phone is running stock ROM ... Jelly bean.
I'm trying to use my Three Network sim which works fine in other phones.
I've manually searched networks... Results show 3, Vodophone, o2 & Orange... Selecting 3 brings up same "cannot connect at this time...." message.
I've checked APN settings, they're as they should be !
Thanks for quick response...
Sent from my HTC Desire using Tapatalk
Which exact software is running? Please the full image string.
That would show for which country/continent the phone is setup. Maybe you also just need to call Three Network and ask if they see some error on their side.
Stats are as follows...
System version
91.2.29001.XT890.Retail.in.GB
Android
4.1.2
Kernel version
3.0.34-g261995f
[email protected]))
Build number
9.8.21-50_SMI-29.1359955748
As the phone won't register on the network, Three are unable to test the connection ! Plus my sim works in all my other phones.
The RAZR I is reading the sim as my contacts import to the phone, so I don't think the sim jacket is at fault either....
Hope this helps...
Sent from my HTC Desire using Tapatalk
Oh ! I've also checked the IMEI number online & as far as I can tell its not blocked...
Come on guys any ideas.....
Sent from my HTC Desire using Tapatalk
No idea now. It could be a broken phone or a broken sim. Maybe one metal contact on the SIM is broken, or something like that.
I've been in touch with Motorola, there answer is a factory reset.... I've tried a few sims and all are recognised ( the associated APN loads every time...) but still no network connection. I've also checked the antenna connections to ensure contact is being made....
Could this be a software issue? The phone is rooted, can I use ADB to alter IMEI ?
Thanks in advance...
Sent from my HTC Desire using Tapatalk
Nobody got any ideas on this issue ? From what I've read its quite common.....!
Sent from my HTC Desire using Tapatalk

[Q] Network issue

Hello guys!
I'm asking on behalf of my friend regarding his HTC ONE M7.
The phone is running fine on WIFI but, there's an issue with the network service. It takes a while for the phone to pick up the network operator and when it is connected to the network, it shows full bar with 3g signal. The issue is that, my friend cannot make a call or browse the internet using data network. Even when he tried to check his credit balance, it would sometimes show the balance and sometimes it will display and error with "Invalid MMI code" or something. Same thing goes to making a call, sometimes he can call, sometimes he can't.
I tried to make a call from my phone to his phone and sometimes it's ringing and again, sometimes his phone can't be connected.
He flashed new ROM but the issue is still there.
Any of you guys have any idea on how to fix it?
Thanks!
change SIM

Signal Issues

I am only able to connect to LTE in the city now. Usually, I can connect to 3G in my own house, but I am having issues:
HISTORY:
I just recently got S-OFF, so I could use the Freedom.apk to get free in-app purchases.
I cannot make calls or text people through the messages app, nor can I receive calls or texts by anyone. I have resorted to using Facebook Messenger and Snapchat to contact my friends, but my family members don't all use those services.
BOOTLOADER INFO:
M7_WLS PVT SHIP S-OFF RH
CID_SPCS_001
HBOOT-1.56.0000
RADIO-1.00.20.0913_3
OpenDSP_v32.120.274.0909
OS-3.04.651.2
eMMC-boot 2048MB
OTHER INFO:
Since I have been having this problem, I have tried flashing CWM (6.0.4.8) and TWRP (2.7.1.0a) and wiping and installing different roms to try to fix the situation. I have no prior problems with data connectivity. I have now resorted to installing a stock RUU (EXE not ZIP). For both of the RUU files that I try to install, it gets stuck at Sending on the screen, and my phone is stuck at the black HTC logo. I can use fastboot commands, and my phone says "FASTBOOT USB" when I plug it in, but I cannot use ADB commands. CMD says that there are no devices attached. I have tried uninstalling the drivers, re-installing them, updating them...but nothing has worked. I do have a USB-OTG cable with a 16GB USB stick available.
So far, the only deductions I can make, are that the process of getting S-OFF was what caused this issue.
I can't even activate Google Voice, because the calls aren't reaching my phone.
The same goes for the Landmark Credit Union app...the security calls for activation aren't reaching my phone.
My dad said that anytime he tries to call me, the calls are sent straight to voicemail.
I have an unlimited data plan, and always have the Roaming Guards turned off, and the Network Mode set to Automatic, with all of the additional Roaming boxes checked. I have USB Debugging checked and Fastboot in Power Settings turned off.
avatarmanz said:
I am only able to connect to LTE in the city now. Usually, I can connect to 3G in my own house, but I am having issues:
HISTORY:
I just recently got S-OFF, so I could use the Freedom.apk to get free in-app purchases.
I cannot make calls or text people through the messages app, nor can I receive calls or texts by anyone. I have resorted to using Facebook Messenger and Snapchat to contact my friends, but my family members don't all use those services.
BOOTLOADER INFO:
M7_WLS PVT SHIP S-OFF RH
CID_SPCS_001
HBOOT-1.56.0000
RADIO-1.00.20.0913_3
OpenDSP_v32.120.274.0909
OS-3.04.651.2
eMMC-boot 2048MB
OTHER INFO:
Since I have been having this problem, I have tried flashing CWM (6.0.4.8) and TWRP (2.7.1.0a) and wiping and installing different roms to try to fix the situation. I have no prior problems with data connectivity. I have now resorted to installing a stock RUU (EXE not ZIP). For both of the RUU files that I try to install, it gets stuck at Sending on the screen, and my phone is stuck at the black HTC logo. I can use fastboot commands, and my phone says "FASTBOOT USB" when I plug it in, but I cannot use ADB commands. CMD says that there are no devices attached. I have tried uninstalling the drivers, re-installing them, updating them...but nothing has worked. I do have a USB-OTG cable with a 16GB USB stick available.
So far, the only deductions I can make, are that the process of getting S-OFF was what caused this issue.
I can't even activate Google Voice, because the calls aren't reaching my phone.
The same goes for the Landmark Credit Union app...the security calls for activation aren't reaching my phone.
My dad said that anytime he tries to call me, the calls are sent straight to voicemail.
I have an unlimited data plan, and always have the Roaming Guards turned off, and the Network Mode set to Automatic, with all of the additional Roaming boxes checked. I have USB Debugging checked and Fastboot in Power Settings turned off.
Click to expand...
Click to collapse
Could you link me to the TWRP that you flashed? Also to fix calls, flash the latest radio.
TWRP
StormyNight said:
Could you link me to the TWRP that you flashed? Also to fix calls, flash the latest radio.
Click to expand...
Click to collapse
This is the TWRP link:
http://mdmower.cmphys.com/twrp-m7spr/
UPDATE:
I am going to download the latest TWRP version from the official website, and then update the radio to see if this fixes things.
UPDATE
I was running a nightly of Cyanogenmod. This morning, I downloaded the official TWRP (v7.2.1.1) from the official website. I then wiped my device and flashed the ViperOne rom. I went through the initial phone setup until I could actually use my phone. I then proceeded to go back into TWRP and flash the (supposedly) newest radio through my OTG cable and USB.
This is the radio that I downloaded and flashed (V1.01.20.0515):
THREAD: http://forum.xda-developers.com/showthread.php?t=2406330
LINK: http://d-h.st/2dh
After I flashed the radio, I wiped the Dalvik Cache and rebooted. I still have the same issues.
My Mobile network settings are as follows:
4g Settings are blank (no network provider or IP address are shown)
Data roaming sound is unchecked
Network mode is set to Automatic
All Roaming Guard boxes are unchecked
The Roaming box is grayed out and I cannot click on it (beneath Roaming, it says Change the CDMA roaming mode, but it's grayed out too)
Domestic Voice is checked
Domestic Data is checked
International Voice is checked
International Data is checked
Allow GSM data is checked
The Access point names and Available GSM networks options are both grayed out, and I cannot click on them.
avatarmanz said:
I was running a nightly of Cyanogenmod. This morning, I downloaded the official TWRP (v7.2.1.1) from the official website. I then wiped my device and flashed the ViperOne rom. I went through the initial phone setup until I could actually use my phone. I then proceeded to go back into TWRP and flash the (supposedly) newest radio through my OTG cable and USB.
This is the radio that I downloaded and flashed (V1.01.20.0515):
THREAD: http://forum.xda-developers.com/showthread.php?t=2406330
LINK: http://d-h.st/2dh
After I flashed the radio, I wiped the Dalvik Cache and rebooted. I still have the same issues.
My Mobile network settings are as follows:
4g Settings are blank (no network provider or IP address are shown)
Data roaming sound is unchecked
Network mode is set to Automatic
All Roaming Guard boxes are unchecked
The Roaming box is grayed out and I cannot click on it (beneath Roaming, it says Change the CDMA roaming mode, but it's grayed out too)
Domestic Voice is checked
Domestic Data is checked
International Voice is checked
International Data is checked
Allow GSM data is checked
The Access point names and Available GSM networks options are both grayed out, and I cannot click on them.
Click to expand...
Click to collapse
Try flashing the TWRP by tdhite. Link in my signature.
I have kind of the same issue. I can only use 4g LTE at the city. and sometimes whenever it feels like it at home. I can't use 3g. its the same thing at home. it's horrible not be able to call or text. I have cm11 4.4.4 I read this article how to fix this it gives this code do get into "phone settings" and turn off "radio" first try it worked. but 3 hours later my phone frozed and I had to turn it off. I turned back on and the issue got worst. if you see this it's because I'm lucky and I'm using 3g. is there a ROM or kernel or something I could do or change. I'm new. please help.
Sent from my SCH-R530U using XDA Free mobile app
thonyj said:
I have kind of the same issue. I can only use 4g LTE at the city. and sometimes whenever it feels like it at home. I can't use 3g. its the same thing at home. it's horrible not be able to call or text. I have cm11 4.4.4 I read this article how to fix this it gives this code do get into "phone settings" and turn off "radio" first try it worked. but 3 hours later my phone frozed and I had to turn it off. I turned back on and the issue got worst. if you see this it's because I'm lucky and I'm using 3g. is there a ROM or kernel or something I could do or change. I'm new. please help.
Sent from my SCH-R530U using XDA Free mobile app
Click to expand...
Click to collapse
Have you ever gotten 3G on your phone? Even when you were on a trip or something? Then we can assume that it's the phone's problem and not the towers, given that you're using Sprint.
If you're using a carrier other than Sprint, the frequencies might not match. If so, tell me what your carrier is and I can look it up.
I don't use sprint. my carrier is USC cellular. and thanks I appreciate your help a lot.
Sent from my SCH-R530U using XDA Free mobile app
thonyj said:
I don't use sprint. my carrier is USC cellular. and thanks I appreciate your help a lot.
Sent from my SCH-R530U using XDA Free mobile app
Click to expand...
Click to collapse
Just looked it up, US Cellular is CDMA, so it should theoretically work. Did you buy it from US Cellular, or did you buy it from Sprint and edit the EPST (or something, idk, i'm unfamiliar with CDMA)? For 4G (doesn't matter if it's CDMA/GSM), it needs a SIM card to access it. So is the 4G SIM card in the phone?
let's tell you a Lil bit of the phone.
I bought it from ebay. it is a USC cellular phone. it says it on the back. it does use 4g lte. I few months ago I decided to root it. it was great even though I didn't knew how to do it. well, where I live it isn't a very good signal. so it automatically use CDMA which is 3g, right? I always had 3 signal bars at home and when I was out it always went up I had no trouble. my phone is prepaid. I ran out of money so I didn't paid the month but I had WiFi at home. like a month ago I decided to go further. I did like a 3 days search on how to install a new ROM and what was the best. everyone was talking about cm11, I flash it and everything (so hard for me that didn't knew how to do it that's why it took 3 days) finally I had all done. I had no bugs at all, and I was still using it with WiFi. when I finally paid my month I was all happy till I got home. there was no signal. not even a bar from CDMA (3g) it had a flashing repetitive (searching signal) on the signal icon. I went into settings it said: " select network type preferred" or something like that. and I chosed (lte recommended). it stopped the "flashing" thing on the icon. but still the problem. I was wondering how it supposed to get 4g if it only get half of 3g. I couldn't use my phone at home. I searched again on how to fix this, I found a forum from another page which is not XDA. it said to type on the dialer *#*#4636#*#* and it automatically goes to a hidden menu. I went into "phone settings, it shows all about it. I was looking for a "radio" thing. I had to turn it off and reboot. it worked at first. but I had to turn off the phone again and the signal issue got worst. I couldn't open my games because I had no "network". now I can only use it when I go out because the signal is stronger at the city. and it's using LTE (4g). here at home I just screwed my anttenna because I had no signal and has a two inches long "paper clip" as antenna to get one bar of LTE.
Sent from my SCH-R530U using XDA Free mobile app
---------- Post added at 08:58 AM ---------- Previous post was at 08:45 AM ----------
sorry I just noticed I'm in the wrong forum I think. but thanks for all the help.
Sent from my SCH-R530U using XDA Free mobile app

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