Broken proximity sensor - Nexus 6 Q&A, Help & Troubleshooting

Well, after an accident, my Nexus 6 was dropped to the ground.
And because of that, there were some cracks on the screen.
It is still functioning and usable, but the proximity sensor is no longer working.
The spot in the screen where the proximity sensor is located, it is badly cracked/scratched.
Because of this, during phone call, the screen goes blank and there is no way I can turn it back on.
Sometimes, I need to do something during phone call, like pressing the keypad button.
Is there any solution or workaround to this via software / app? Because I don't want to spend any money replacing the screen.
Probably 3rd party dialer app which can disable the proximity sensore?
Or toggle the screen on / off using volume button ...
Or any other way ...
Thank you.

gogol said:
Well, after an accident, my Nexus 6 was dropped to the ground.
And because of that, there were some cracks on the screen.
It is still functioning and usable, but the proximity sensor is no longer working.
The spot in the screen where the proximity sensor is located, it is badly cracked/scratched.
Because of this, during phone call, the screen goes blank and there is no way I can turn it back on.
Sometimes, I need to do something during phone call, like pressing the keypad button.
Is there any solution or workaround to this via software / app? Because I don't want to spend any money replacing the screen.
Probably 3rd party dialer app which can disable the proximity sensore?
Or toggle the screen on / off using volume button ...
Or any other way ...
Thank you.
Click to expand...
Click to collapse
Go to settings, than go to accessibility and than select the option press power button to end the call

adil.ali.503 said:
Go to settings, than go to accessibility and than select the option press power button to end the call
Click to expand...
Click to collapse
Install XPOSED FRAMEWORK -> Install module Sensor Disabler [Disables proximity] and reboot
Link for module: http://repo.xposed.info/module/com.mrchandler.disableprox

Related

[Q] 2.3.4 screen issue on Nexus One

Hi there
I'm quite happy with my Nexus One... a very nice change from my old BlackJack 2. However, I have one issue.
When I get an incoming call, sometimes the screen won't wake up at all. Pressing the trackball, etc. does no good. I installed a program called noblock and now it's waking up after the call is over, but the other end has to hang up first.
This has to have something to do with the screen lock in relation to the proximity sensor or something. I'd really love it if I could just set the screen lock to manual, so I can press the power button to turn the screen off and on, getting rid of the slide to unlock screen entirely.
I tried a fix from an older thread to disable the proximity sensor, but it had no effect. It was adding a line (gsm.proximity.enable=false) to build.prop.
Can anyone give me a direction to go? Thanks!
i have some issues with turning my screen on sometimes, it will come on briefly and turn off with just the backlight for capacitive buttons on
2.3.4 ? Are you sure ?
It's some CM nightly ?

Proximity sensor issue - can't end calls when screen doesn't wake!

Ever since my 4x HD was new I've noticed a problem, but it's getting so annoying now I finally thought I should do something about it, and I've contacted LG with a view to sending it off for repair:
When I remove the phone from my ear the proximity sensor usually fails to wake the screen back up, meaning I have no controls to end the call with. Occasionally swiping my finger over the sensors at the top of the screen wake it up, but mostly it takes several attempts, and presses of the screen lock button.
SO annoying when you are leaving someone a voicemail and it's still recording, all they hear at the end of the message is the muffled swipe of a finger and me muttering and swearing at the phone as it carries on recording for another 30 seconds or so!!
Anyone else have this issue??
Ben-B said:
Ever since my 4x HD was new I've noticed a problem, but it's getting so annoying now I finally thought I should do something about it, and I've contacted LG with a view to sending it off for repair:
When I remove the phone from my ear the proximity sensor usually fails to wake the screen back up, meaning I have no controls to end the call with. Occasionally swiping my finger over the sensors at the top of the screen wake it up, but mostly it takes several attempts, and presses of the screen lock button.
SO annoying when you are leaving someone a voicemail and it's still recording, all they hear at the end of the message is the muffled swipe of a finger and me muttering and swearing at the phone as it carries on recording for another 30 seconds or so!!
Anyone else have this issue??
Click to expand...
Click to collapse
Mine doesn't awake in the end of calls too... but I thought it was normal
We have an option where we can use "Power button" to turn off calls...
I didn't knew that the proximity sensor was suppose to wake up the disply...
Hi Rudeas,
Glad it's not just me!
Where is the option to use the power button to end calls?
Ben-B said:
Hi Rudeas,
Glad it's not just me!
Where is the option to use the power button to end calls?
Click to expand...
Click to collapse
Settings/Accessibility/Power button ends call :good:
you can set power cut a call
Sent from my LG-P880 using xda premium
Maybe a really daft question, but I presume you haven't put a screen protector on that covers the sensor? Stone of the cheap protectors do and that would stop it working properly.
Good thinking, but no, I don't have a.screen protector or anything over It.
To test and eventually to calibrate the proximity sensor, you can use hidden menu (dial 3845#*880#) -> Device Test -> All Auto Test Menu Full -> ALC / Proximity Test.
You can even test the "auto brightness mode" (to test also the light sensor) and "enable proximity wakeLock" (to simulate a call).
To test the sensor just put a finger near the sensor.
There is also a "Calibration" feature to calibrate the sensor if needed.
italianquadcore said:
To test and eventually to calibrate the proximity sensor, you can use hidden menu (dial 3845#*880#) -> Device Test -> All Auto Test Menu Full -> ALC / Proximity Test.
You can even test the "auto brightness mode" (to test also the light sensor) and "enable proximity wakeLock" (to simulate a call).
To test the sensor just put a finger near the sensor.
There is also a "Calibration" feature to calibrate the sensor if needed.
Click to expand...
Click to collapse
Wow italianquadcore! That is amazing! Firstly I could see by putting my finger over the sensor how poorly it was working. Often it wouldn't notice I had taken my finger away- then I pressed calibrate, and now it notices instantly, every time!!
Thanks loads, I'm assuming it's fixed now!
Ben-B said:
Wow italianquadcore! That is amazing! Firstly I could see by putting my finger over the sensor how poorly it was working. Often it wouldn't notice I had taken my finger away- then I pressed calibrate, and now it notices instantly, every time!!
Thanks loads, I'm assuming it's fixed now!
Click to expand...
Click to collapse
Italianquadcore is a lifesaver, right?
Made possible by my sexy LG Optimus 4X HD (P880)
Solved
SimonTS said:
Maybe a really daft question, but I presume you haven't put a screen protector on that covers the sensor? Stone of the cheap protectors do and that would stop it working properly.
Click to expand...
Click to collapse
Thanx a lot, yah it was a screen protector giving trouble to sensor.
Hi everyone.
I've just bought myself P880 as well. But had the same problem as author. However, the fix to calibrate via hidden menu didn't help at all. My sensor doesn't react at all, however, when I am using a hardware test it shows sensor is present.
Do you think there is something wrong with sensor itself, or there might be some android might have failed to initialize driver?
Thanks in advance!
Mine wasn't fixed by the calibration for long. It soon got worse again, I actually damaged my headphone socket (using a really big headphone plug through an 3.5mm adapter, then accidentally knocking it) and ended up buying a new part from etradesupply.com for about £17. The headphone socket is the same component that contains the proximity sensor, so replacing that fixed it.
I had phoned LG, but as I had bought my p880 from german amazon they said they wouldn't have covered me even if it had been a warranty problem (So much for Europe being somehow unified!) so I had to risk taking my phone apart myself!
italianquadcore said:
To test and eventually to calibrate the proximity sensor, you can use hidden menu (dial 3845#*880#) -> Device Test -> All Auto Test Menu Full -> ALC / Proximity Test.
You can even test the "auto brightness mode" (to test also the light sensor) and "enable proximity wakeLock" (to simulate a call).
To test the sensor just put a finger near the sensor.
There is also a "Calibration" feature to calibrate the sensor if needed.
Click to expand...
Click to collapse
Thanks mate! I was having the same problem.
italianquadcore said:
To test and eventually to calibrate the proximity sensor, you can use hidden menu (dial 3845#*880#) -> Device Test -> All Auto Test Menu Full -> ALC / Proximity Test.
You can even test the "auto brightness mode" (to test also the light sensor) and "enable proximity wakeLock" (to simulate a call).
To test the sensor just put a finger near the sensor.
There is also a "Calibration" feature to calibrate the sensor if needed.
Click to expand...
Click to collapse
thank you man at last phone call bug is gone :good::good::good::good::good::good::good::laugh:
zizoradwan said:
thank you man at last phone call bug is gone :good::good::good::good::good::good::good::laugh:
Click to expand...
Click to collapse
Using the hiddenmenu gives me an app crash on v20a when hitting device test, Any fix for that?
arnookie said:
Using the hiddenmenu gives me an app crash on v20a when hitting device test, Any fix for that?
Click to expand...
Click to collapse
It works with V20A without any problems (just tested). Please check if you disabled something, regarding hidden menu or some other related items, in app management.
Thank you italianquadcore!
That solved my issue as well...
Is there such a code for CM?
ArmadiloDS said:
Is there such a code for CM?
Click to expand...
Click to collapse
i have a same problem. I dont have that menu on CM, does anyone know the solution for CM?

[Q] xperia z proximity sensor problem

any one else have this issue with Xperia Z ?
i can make calls or recieve calls and then the screen goes black when put to my ear as it should, but most of the time [not all the time] when i finish the call and take it away from my ear it wont light up so i can't end the call. i have to wait for the other person to hang up, and even then sometimes it wont light up.
they hang up the phone call doesn't end so it just stays black and i can't do anything.
i can restart it by pressing the off button and volume up at the same time, but i don't want to have to restart my phone every time i make a phone call.
has any one had this issue?
Could be software issue, ie a third party app, for example justshake and similar apps have options to alter proximity sensor activity but I stay away from altering them. The only time I have a similar issue is with modded Skype but a brief press or two of power button restores the screen so not a big issue.
You should try in service menu if your sensor is functioning properly.
A small workaround to end call without having to use the screen is to enable ens call with power button press which is in accessibility settings of the phone, so don't need to wait for another party to hang up or to reboot your phone
Sent from my C6603 using Tapatalk 2
thanks for your kind help i am on stock .253 firmware i don't have much software installed only skype, viber whatsapp from the goolge play and i tried in the service menu the sensor is working flawlessly and tried factory reset twice same problem exist
searching on the google for solution i see im not the only one whose having this particular proximity sensor problem there are other people reporting the same problem
Maybe the screen protector?
Sent from my C6603 using xda premium
Proximity sensor
Mine started doing the same thing. After reinstalling and checking if it might be a software issue, I did some research and came across this: talk.sonymobile.com/thread/126533?start=0&tstart=0
I've taken my phone in, and awaiting a response. (The phone is just over a week old, so it just fell out of the "automatic RMA" period).
I put a skin on front... Now having issues... Is there a way to just disable it...
Sent from my C6603 using Tapatalk 4
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Explanation/please
wmiswm said:
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Click to expand...
Click to collapse
Can i ask how do i reach this settings. I tryed different data searches via phone and with PC (ofc with mobile connected). But i dont seem to find this system folder no matter where i look. Maybe you can make a tutorial for me or just say where to look. Thanks
You need to be rooted. The build.prop file is in /system.
An easier way to add the property to your build.prop would be to use build.prop editor - https://play.google.com/store/apps/details?id=com.jrummy.apps.build.prop.editor
I will just say - BE CAREFUL when editing that file. If you edit the wrong thing, you can stop your phone booting.
Sent from my C6603 using Tapatalk
I've tired all these solutions above but unfortunately I'm still facing same problem and it's really frustrating
My phone isn't rooted so I can't disable proximity sensor
If there is any other solutions ?
Install proximity smart cover from market. The screen will then come on when you take the phone away from your ear.
In settings:
Enable device admin
Turn screen off - never
Turn screen on - 0 seconds
Then go back and start the service
Sent from my C6603 using xda app-developers app
Thanks, it did work
wfsolutions said:
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
Click to expand...
Click to collapse
I was going crazy with this sensor problem, and tried all sort of thing including resetting my phone multiple times. The suggestion you mentioned here worked like a charm.

Strange Proximity Sensor Behavior

There seem to be several proximity sensor threads but I've done a search and have not found anyone that is having this same problem.
When I make a phone call, my screen turns off right away. I can only get it to come on by pressing the power button or tilting the phone so that a bright light or glare is on the proximity sensor or light sensor. This is a pain. I use my power button to end calls but I have to disable that option. Otherwise, any time I need to use touch tones for an in-call menu, I hang up or spend a minute tilting my phone or holding it up to a light bulb. I know there are workarounds that I could be using but I am wondering if my proximity sensor or light sensor is malfunctioning or if it is a software issue.
Also, when using the visual voice mail app, my screen goes black but not off. I can still see the status bar. It happens as soon as I tap the play button and works just fine after my voice mail stops. This is likely unrelated but I can't be sure.
Thanks in advance to anyone that helps!
Running stock and unrooted with no physical damage or obstruction of sensors. I have tried a factory reset... twice.
I'm having a weird issue with mine as well. Mine is a little different though. If I need to make a call that requires to enter # prompts and as soon as I move the phone away from my face the keypad will start beeping on the other end so the prompts will always get invalid responses. While on the phone and I move the phone away from my face for any reason, the person on the other end will hear the beeping.
mokash34 said:
There seem to be several proximity sensor threads but I've done a search and have not found anyone that is having this same problem.
When I make a phone call, my screen turns off right away. I can only get it to come on by pressing the power button or tilting the phone so that a bright light or glare is on the proximity sensor or light sensor. This is a pain. I use my power button to end calls but I have to disable that option. Otherwise, any time I need to use touch tones for an in-call menu, I hang up or spend a minute tilting my phone or holding it up to a light bulb. I know there are workarounds that I could be using but I am wondering if my proximity sensor or light sensor is malfunctioning or if it is a software issue.
Also, when using the visual voice mail app, my screen goes black but not off. I can still see the status bar. It happens as soon as I tap the play button and works just fine after my voice mail stops. This is likely unrelated but I can't be sure.
Thanks in advance to anyone that helps!
Running stock and unrooted with no physical damage or obstruction of sensors. I have tried a factory reset... twice.
Click to expand...
Click to collapse
It sounds like your issue is hardware related. Take it to a sprint repair store and have it exchanged.
mrwicked said:
I'm having a weird issue with mine as well. Mine is a little different though. If I need to make a call that requires to enter # prompts and as soon as I move the phone away from my face the keypad will start beeping on the other end so the prompts will always get invalid responses. While on the phone and I move the phone away from my face for any reason, the person on the other end will hear the beeping.
Click to expand...
Click to collapse
You issue also sounds hardware related. The touchscreen sounds like it is going out. It might be the dialer app but I doubt it. Speaking from experience of course.
I went to Sprint store yesterday and they gave me a replacement for mine.
insuusvenerati said:
It sounds like your issue is hardware related. Take it to a sprint repair store and have it exchanged.
You issue also sounds hardware related. The touchscreen sounds like it is going out. It might be the dialer app but I doubt it. Speaking from experience of course.
Click to expand...
Click to collapse
Thanks I will head to a store and follow up here for anyone else. Thanks again.
I would check the sensor settings and play around before trying the store. But if that doesnt work it prob is hardware issues

[Q] Proximity Switch off

Hi -
My screen was not getting on after making the call so I wanted to check the service menu. I typed *#*#7378423#*#* and accessed the calibration menu and selected Proximity sensor menu.
It showed Autoscreen Brightness On and Proximity Switch OFF. I switched Autoscreen Brightness off (other wise the calibrate option is grayed out) and tried to calibrate the proximity sensor. I got the error -99 and the message that it cannot be done.
1. How do I switch on the Proximity sensor on
2. Will the calibrate option work if the phone is factory reset (there is a message which says - Pls factory reset the phone before calibrating).
Thanks in advance.
I'm tired of this bug too, got first one replaced (yellow tint, black screen + backlight on, proximity sensor) but I still have this sensor bugged, I have to stop the "power button ends call" option because of that!
babylonbwoy said:
I'm tired of this bug too, got first one replaced (yellow tint, black screen + backlight on, proximity sensor) but I still have this sensor bugged, I have to stop the "power button ends call" option because of that!
Click to expand...
Click to collapse
I found that the switch gets turned on when I place my finger near the Proximity Sensor :silly:
But the screen still does not dim when answering the call nor does it come on again once the call is finished..

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