[HELP!] Moto X stuck in boot loop! - Moto X Q&A

My Moto X 1st Gen (XT1052, Locked bootloader, default Lollipop 5.1.1) went dead out of nowhere. I noticed that my WhatsApp was FCing every few minutes. I ignored it, but the phone just went dead. When i pressed and held the power button, the phone went into a boot loop. I can access the recovery menu but it does not go into any of the options, just goes back to bootloop after selecting any option.
Also, i notice that the screen flashes for about half a second, every 20 secs and i can see the Android bot lying on its back with the Red exclamation and 'No command' text below it.
What's the solution to this?

neo.dcm said:
My Moto X 1st Gen (XT1052, Locked bootloader, default Lollipop 5.1.1) went dead out of nowhere. I noticed that my WhatsApp was FCing every few minutes. I ignored it, but the phone just went dead. When i pressed and held the power button, the phone went into a boot loop. I can access the recovery menu but it does not go into any of the options, just goes back to bootloop after selecting any option.
Also, i notice that the screen flashes for about half a second, every 20 secs and i can see the Android bot lying on its back with the Red exclamation and 'No command' text below it.
What's the solution to this?
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Click to collapse
what options are available?
Sent from my XT1060 using XDA Labs

neo.dcm said:
My Moto X 1st Gen (XT1052, Locked bootloader, default Lollipop 5.1.1) went dead out of nowhere. I noticed that my WhatsApp was FCing every few minutes. I ignored it, but the phone just went dead. When i pressed and held the power button, the phone went into a boot loop. I can access the recovery menu but it does not go into any of the options, just goes back to bootloop after selecting any option.
Also, i notice that the screen flashes for about half a second, every 20 secs and i can see the Android bot lying on its back with the Red exclamation and 'No command' text below it.
What's the solution to this?
Click to expand...
Click to collapse
recovery stock? Or TWRP

Related

[Q] VZW Moto X half-bricked? Screen off, vibrates randomly.

Hey folks,
Weird issue today with my Moto X (locked boot loader, unrooted, totally stock). Earlier today I took the phone off the charger and all was working normally. About an hour after that, I took my phone out to check stuff and the screen is off completely and the phone vibrates every so often but at uneven intervals. I have tried every hardware key combo known to man to reboot and nothing gives. I'm hoping that once the battery eventually dies on its own I will be able to reboot (?) and this is some random software issue, but no idea. Anyone have a solution? I've already emailed Moto to see what they think. I'm in Kabul right now so no VZW stores for a few thousand miles.
Appreciate any input/help!
I have had this before, I however an not so stock and assumed that was the culprit. Have you tried holding down power until reboot? It should be like 10-15 seconds.
Sent from my XT1056 using Tapatalk
Yea I have tried that a bunch today holding the button down for even a few minutes. Nothing but a vibration. Tried volume down + pwr and same result.
infernox51 said:
Yea I have tried that a bunch today holding the button down for even a few minutes. Nothing but a vibration. Tried volume down + pwr and same result.
Click to expand...
Click to collapse
If you can get to the fastboot screen you could flash the Verizon sbf firmware , did you try plugging the charger in ?and see if you can boot it that way
Sent on my Moto X
I plugged it in to a vehicle charger (where I am right now) and nothing changed when I did the button combos. I'm going to see about fastboot later on today but not looking good at this point.
infernox51 said:
I plugged it in to a vehicle charger (where I am right now) and nothing changed when I did the button combos. I'm going to see about fastboot later on today but not looking good at this point.
Click to expand...
Click to collapse
I had the same damn problem on my Droid Maxx... It just used to randomly vibrate and vibrate and vibrate with the screen off... and used to get super hot and finally stop... Then i took the phone apart and guessed the LCD connection was bad so i just removed every thing i could and put it back together! And Vola it worked!!
Heard back from Moto - just going to start the exchange process. They didn't seem to know what was up with it.
Solved the same problem here
I just had the same problem and got it working with a fast-boot followed by a factory reset. As I didn't know exactly when it was turned off, I could only be sure about when it was on (after pressing power button and having the boot animation loading). Based on that, I pressed the power button for about 6 seconds to turn it off.
Having it turned off, I followed these steps:
1) Power + 'Volume -' for 3 seconds
2) Release Power, but keep 'Volume -' pressed until Fast-Boot appears
3) Search for (navigate to) "Recovery" by using only 'Volume -'
4) Confirm 'Recovery' with 'Volume +'
5) When the android robot appears (probably with a 'no command' message), hold 'Volume +' and, after that, tap Power
6) Go to wipe/data factory reset and confirm it with Power
7) Go to 'Yes', confirm it with Power and wait. For some moments it may seem dead, but it will be doing its job
8) After it is erased, go to 'Reboot system now' and select it with Power
9) Wait until it is restored by itself
I hope this helps anyone with the same problem
@infernox51 if you are unrooted and totaly stock, and don't have a hardware issue, then following the first few steps of what @claudioeddy posted should get you to fastboot and/or recovery menus.
If you follow through, with steps 6 & 7, it will factory reset your phone, erasing all data, apps, /sdcard, etc.
The only time I've had those symptoms is when I've flashed a bad LOGO.BIN file to my phone. In which case, I do what claudioeddy posted to get my phone to fasboot menu, and then flash a known good logo.bin. But if you are stock and unrooted like you say, then i don't know what to say.
If Moto will exchange your phone, that is great.
Thanks for the Solution
KidJoe said:
@infernox51 if you are unrooted and totaly stock, and don't have a hardware issue, then following the first few steps of what @claudioeddy posted should get you to fastboot and/or recovery menus.
If you follow through, with steps 6 & 7, it will factory reset your phone, erasing all data, apps, /sdcard, etc.
The only time I've had those symptoms is when I've flashed a bad LOGO.BIN file to my phone. In which case, I do what claudioeddy posted to get my phone to fasboot menu, and then flash a known good logo.bin. But if you are stock and unrooted like you say, then i don't know what to say.
If Moto will exchange your phone, that is great.
Click to expand...
Click to collapse
This saved me - thanks so much. Several months old but still completely relevant. Awesome!! :cyclops:
Gundabolu SC said:
I had the same damn problem on my Droid Maxx... It just used to randomly vibrate and vibrate and vibrate with the screen off... and used to get super hot and finally stop... Then i took the phone apart and guessed the LCD connection was bad so i just removed every thing i could and put it back together! And Vola it worked!!
Click to expand...
Click to collapse
Man Help Me i have droid turbo

[Q] error updating to lollipop (solved)

Details:
moto x purchased from web site, for use on Tmobile
i'm currently deployed. Lucky enough to have WiFi on base and T-mobile so communication home this deployment has been amazing. Saw lollipop came out today. downloaded it. installed it. phone boots up with the regular "TOMMYBOT Mobile" and then the spinning M worlds. then it gives me the password (for the decryption). it took a min and then said some error about corrupt files and that i needed to factory reset my phone. so i pressed the button and nothing happened... so i powered down the phone. and then everything started up the same. but when i put in my password to decrypt it takes a minute and then says starting android.... and then the screen goes black. tried 5 times. longest i waited was 30min. (left it over night now, so 6 ish hours)
i can start my phone pressing the power and volum down and it brings up a fastboot menu? but even from there the factory reset option just boots my phone back up as if i pressed the power button.
any help is appriciated.
thank you,
tom
Edit: followed these instructions (cant link, motorola global portal)
and a matching youtube video and i get stuck at the dead android with the triangle "!" sign mine says "No command." under him and i cant get the next menu to open
asked for help here (link motorola forums help) they suggested verizon assistant app. the program
i've treid 3 times now. each time the start repair makes a command "getvar all" come up on the bottom half of my fast boot screen. and then thats where it stays. the "Repair" button on the right does not become clickable.
Solution:
once on the dead android screen to open the next menu it was press and hold volume up AND power for 3-5 seconds together .
from there i did the data wipe/factory reset and booting up i'm already on lollipop. of course all un clouded data lost but i'm just glad to have a phone again.

Black screen during boot

I bought a used Droid Turbo 64 GB and for the second time I am stuck in a situation where the screen went blank and now the device won't boot. I get to the silver/blue "Droid" splash screen where it sits for a moment or so, then the screen goes blank. After the first time I wiped and started over, it worked well for three days. Now it happened again. I tried wiping cache, did not help. I was thinking I could reflash Lollipop and would not lose data this time but can't seem to find the appropriate file to flash. Can someone point me to it, or let me know if that's not the right direction to go? As soon as I get a replacement I am sending this back but would like to try and get it up and running for the next few days.
http://forum.xda-developers.com/showthread.php?t=3063470
But is it wise to fix a device you are returning?
mrkhigh said:
http://forum.xda-developers.com/showthread.php?t=3063470
But is it wise to fix a device you are returning?
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Click to collapse
Just trying to get it to be usable until I can get a replacement phone.
While I was researching and posting here, I shut the phone off and put it on a charger. It said it was 61%. It got to 98%, I took a chance and powered it on and it got past the splash screen and went through an optimization of 63 apps. Finished and booted. Lasted about 10 mins then went black again and I am stuck.
I'm not sure if this is what your talking about but If you press the power button when it is in sleep mode and you see the clock and notifications but the background is black. If you pull up it should unlock the phone but everything goes black. That happens to me every so often. I reset my whole phone once thinking it was broken. All you have to do is pull down rather then up and the background appears and all is well again.
activeservo said:
I'm not sure if this is what your talking about but If you press the power button when it is in sleep mode and you see the clock and notifications but the background is black. If you pull up it should unlock the phone but everything goes black. That happens to me every so often. I reset my whole phone once thinking it was broken. All you have to do is pull down rather then up and the background appears and all is well again.
Click to expand...
Click to collapse
Thanks for the info but this phone is locking up. We turned off that mode. The screen does black after 1 min (in display settings). In our case, there is no way to get it to come back on. And during reboot, it goes black and never finishes booting.
You're best bet is to flash the stock firmware. http://rootjunkysdl.com/?device=Droid Turbo&folder=Firmware
i have the same issue, did firmware flash with fastboot and the fix with the verizon software with no results

Boot loop on initial flash screen

On rooted ZV6. I was using the phone as usual. I went to open an app (Weather Channel, though I don't believe that matters) and the phone froze. It did the self-restart, however it sits at the very first LG flash screen, turns off for a second, then starts again. Continual boot loop.
I've popped the battery, tried a different battery, tried with the SD in and out, all with the same results. I tried holding down volume down and power, it gives me the booting into recovery screen, then goes back into the boot loop.
I've seen the talk about the ZV9 OTA, but there was no sign of an update in progress when the system crapped out initially.
If I'm reading the code under the back cover right, the phone was made back in May, which makes me worry that it's the known faulty hardware issue. Does anyone have any ideas I can try before going through the hell of riding Sprint for a replacement? I would be forever in your debt for something to save my phone. Thanks in advance for any advice.
EDIT: After screwing around with holding down volume buttons at random times, it will sometimes get to the Sprint Spark animation, but no boot sound, then as I was typing this edit, it magically booted proper, and powered down, and is boot looping again. What the hell.

Red Triangle Warning when updating

Hi guys,
After downloading the latest OTA (OOS 4.1.3) and pressing reboot and update, I got the usual message "Android is preparing to update" (or something like that), so I set me phone down a looked away. After a couple of seconds, my attention was drawn to it because there was a screen with a red triangle and some letters, but I couldn't read it because I wasn't looking at the phone before and so I missed it.
After that, the phone shut down, and it wouldn't turn itself on (as it's normal when updating). So I turned it on, and it went directly to the OnePlus recovery and started updating. The update went fine and the phone rebooted and said the update was successful.
Everything seems to be working fine. But I keep wondering what was that screen with the red triangle before the phone rebooted? Has this ever happened to you?
TLDR: After pressing "reboot and update" a black screen with a red triangle and some text showed up and I didn't get the chance to read it because I was distracted. The update went fine and everything is working greate. Just wondering what that screen said.
J.Diogo said:
Hi guys,
After downloading the latest OTA (OOS 4.1.3) and pressing reboot and update, I got the usual message "Android is preparing to update" (or something like that), so I set me phone down a looked away. After a couple of seconds, my attention was drawn to it because there was a screen with a red triangle and some letters, but I couldn't read it because I wasn't looking at the phone before and so I missed it.
After that, the phone shut down, and it wouldn't turn itself on (as it's normal when updating). So I turned it on, and it went directly to the OnePlus recovery and started updating. The update went fine and the phone rebooted and said the update was successful.
Everything seems to be working fine. But I keep wondering what was that screen with the red triangle before the phone rebooted? Has this ever happened to you?
TLDR: After pressing "reboot and update" a black screen with a red triangle and some text showed up and I didn't get the chance to read it because I was distracted. The update went fine and everything is working greate. Just wondering what that screen said.
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Click to collapse
Maybe some new warning about recovery or bootloader or other gizmos.
If it didn't cause any problems, ignore it

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