Did my wife fry her phone? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

She dropped it in a puddle last night and it turned off. I started it up today and its boot looping. Recovery mode just loops but I can get into download mode BUT windows isnt recognizing the USB properly. It sees it but acts like there are no drivers which ive installed from the samsung website and skipsoft toolkit. Hence Odin isnt picking it up. Am I completely screwed?

Let it sit in a bag of rice for a couple days. If that doesn't work they you may be SOL.

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[Q] Boot Brick

Okay I was using odin one click it was at rebooting device after it completed pushing stock onto the phone thats when I discounted the usb.... should have waited two secs I know but now the phone doesn't seem to get past the att world phone screen keeps looping over and over I have tried all the key combos different times and ways, vol up and down being held doesn't get to download mode the screen remains black plunging in seems to get to charge mode where even plunging into the wall charger it loops trying to calculate the battery status... any method I haven't tried... I did get it to boot once full and was usable didn't think to redo odin at the time and restarted back to this mess...tried three different jigs using the 100k 5% X3 even through its not a full brick due to the button combos gotten no where. Please Help
Search the forum to build a jig in order to get into download mode. Or you may need to buy one just in case in the future.
http://cgi.ebay.com/ws/eBayISAPI.dl...69977&ssPageName=STRK:MESELX:IT#ht_623wt_1139
Try this:
Open Odin and plug your cable into your computer but not your phone yet
Pull battery on phone and put it back in
Hold both volume buttons down and then plug your phone in
It should go into download made and you can reflash the stock ROM
Can anyone please help, i have the exact same problem. No matter how i try to enter download mode, it just gives me a charging sign and when i start my phone, it goes into an infinite boot loop.
Try this:
1. Remove battery from phone, SIM card and MicroSD card (if you have one)
2. Wait AT LEAST 10 seconds with your phone in this state
3. Hold Volume Up/Down, don't let go
4. While holding the volume keys, insert the battery
If this worked, you should be in Download Mode almost instantly.
There are a lot of key combos for Download Mode, this is just one of them. If all the button combos don't work, you need to build/buy a JIG to force your phone into Download Mode.
norcal einstein said:
Try this:
1. Remove battery from phone, SIM card and MicroSD card (if you have one)
2. Wait AT LEAST 10 seconds with your phone in this state
3. Hold Volume Up/Down, don't let go
4. While holding the volume keys, insert the battery
If this worked, you should be in Download Mode almost instantly.
There are a lot of key combos for Download Mode, this is just one of them. If all the button combos don't work, you need to build/buy a JIG to force your phone into Download Mode.
Click to expand...
Click to collapse
Ahah Thats the same exact steps I was able to get the phone to boot that one time instead of the up down I was still attempting it to get past the loop holding the power button instead using those steps, if I had know it would have been one of the only times I would see it in there I would have pushed it to download with adb though...
can't test getting it to download mode now took it back fit the description of the standing on/off issue with the device still honored by warranty. And I wouldn't have posted without searching everywhere to make a jig, I made three of them though I noticed it still didn't get to download mode. I made sure that the last two jigs were done correct. Think that when it was disconnected from odin it wasn't done finalizing after the stock push gah >,< live and learn and do something else to the cappies XD.
Thanks for the link placing an order just in-case ~whistles looking around then side to side pushes another rom~ lalala
To offer my own advice if it ever happens again, what I've been able to do is:
1. Pull the battery out
2. Put it back in
3. Open Odin
4. Hold Both Volume Buttons (without holding the power button)
5. Plug the phone back in
It went immediately into download mode for me, Odin managed to time out several times while I was trying to flash a co-worker's Captivate to the official Froyo leak. One of those times I couldn't even get the phone to come up with any screen. I really do think this thing cannot be bricked.
BeowulfShaeffer said:
That has been my experience so far, too. I've "bricked" twice, once with an "all black" screen, and once with the phone-!-computer screen. I've yet to need a jig, though I thought I may have needed it last night when I got the "all black" screen.
Keep trying the different button press methods to get into download mode. It took me 4 attempts to get from "all black" to "phone-!-computer" to a happy robot digging away.
Click to expand...
Click to collapse
if you are out of luck, you may have to build a jig or buy one online.
http://cgi.ebay.com/ws/eBayISAPI.dl...69977&ssPageName=STRK:MESELX:IT#ht_623wt_1139
Ive used odin before changing roms and have gotten to download mode with combos on my last cappy before that night (dramatic music) en ways..
did some more digging on this bad ass info and learning community "XDA" hehe as to how it got the way it did, I found out I was updated with the new patch when I sent it for screen change to this shop, so...using odin one click with this creates a hang time to where it looked like it was finished after pushing jh6 (which was totally off should have used odin 3 and pushed jh2 then clockwork update to jh7) so thats when I disconnected (second noob mistake of the situation) basically blowing the finalization out and key combs for recovery and download mode. and im guessing the jig was made wrong too at this point >,<.
Oh
wmason92 said:
Can anyone please help, i have the exact same problem. No matter how i try to enter download mode, it just gives me a charging sign and when i start my phone, it goes into an infinite boot loop.
Click to expand...
Click to collapse
If you cant get your jig to work take it in to warranty (if your water inicators are sound and no physical damage) and say its power cycling on off at random times (which is true.. ) and it did it when you were sync to mini kies, did it an hour after the OP heh good luck
and I have yet to see the infamous yellow pc sign >,> <,< it can stay on the yellow brick road... thanks for the responses btw
Well the same thing happened to me and i got stuck with in an unlimited boot animation. Ive trying everything key combo possible and ive tried a jig but it just makes it reboot, and yes im sure im touching the right pins. If anybody can help with this dilemma i would really appreciate it. I want to return with warranty but my phone has a custom boot animation so im sure att probably wont accept it if they notice it.
wmason92 said:
Well the same thing happened to me and i got stuck with in an unlimited boot animation. Ive trying everything key combo possible and ive tried a jig but it just makes it reboot, and yes im sure im touching the right pins. If anybody can help with this dilemma i would really appreciate it. I want to return with warranty but my phone has a custom boot animation so im sure att probably wont accept it if they notice it.
Click to expand...
Click to collapse
Purchase jig from ebay, or google and try igo jig.
If your phone is turning on with jig you are not touching the right prongs. I know, I know it is not easy, but unless it if touching just right, it can turn your phone on.
Holy ******** i got it to download mode! For some reason i kept touching the same pins and nothing would happen. After about readjusting for about 5mn it finally worked!!!!
It has to be just so. Happy to hear
Wait, now its in download mode but my computer keeps saying usb device not recognized.
wmason92 said:
Wait, now its in download mode but my computer keeps saying usb device not recognized.
Click to expand...
Click to collapse
That happens try a different usb port or just borrow someone else computer, I used my networking classes computer my laptop was doing the same thing when I was change roms.
Changed the title to fit the issue, this is not a soft brick this is a boot brick that can affect the charge indicator in power off state as well. So whats the difference the soft brick is when you flash a rom incorrectly and you get the att world screen constantly staying on, the key combinations still work when the phone is like this.. in the case with a boot brick the att screen cycles over and over and the jig may or may not work I haven't been able to fully test it here in this state I have seen a packager attempt to finish once on the recent one but all the key combos I could find didn't function my noob guess is the phone forgot how to ride a bike (meaning is hasn't connected keys to recovery that was being flashed or hardware to there states without being booted normally) ultimate fix is if its in warranty (meaning no physical damage or water) take it back for power on off. the soft brick i've seen before and have fixed with odin 2-3 three times, and ive seen a blown kernel type too where keys and odin fix up like new.
wmason92 said:
Well the same thing happened to me and i got stuck with in an unlimited boot animation. Ive trying everything key combo possible and ive tried a jig but it just makes it reboot, and yes im sure im touching the right pins. If anybody can help with this dilemma i would really appreciate it. I want to return with warranty but my phone has a custom boot animation so im sure att probably wont accept it if they notice it.
Click to expand...
Click to collapse
I have the same thing happening to me. Att boot screen, then it loops on the ROM logo, over and over. I get 1 vibrate then 2 following also. I purchased a Jig on ebay but it just keeps rebooting the phone, doesn't get it into download mode.
glaze76 said:
I purchased a Jig on ebay but it just keeps rebooting the phone, doesn't get it into download mode.
Click to expand...
Click to collapse
Very odd - I've never heard of that with a jig.
glaze76 said:
I have the same thing happening to me. Att boot screen, then it loops on the ROM logo, over and over. I get 1 vibrate then 2 following also. I purchased a Jig on ebay but it just keeps rebooting the phone, doesn't get it into download mode.
Click to expand...
Click to collapse
Have a link to which one you have? It sounds like the solder points on the jig were a little weak. This can happen if they aren't good welds. If you want give one of mine a shot. I'll refund you if it reboots your phone...
Buy one HERE...
I had a boot brick happen to me just the other day. I was running Andromeda 1.1 with stock kernel & modem, and tried to tinker with swapping the AT&T boot screen using connexion2005's video on the subject (NOT insinuating any blame at all, his videos are fantastic).
I tested it successfully the first time, then flashed back the i9000_param_lfs, and pushed a new image to the device again (everything was exactly the same, with the exception of the boot_screen.bat script not making the phone ask for superuser approval while pushing the new logo_ATNT), and everything looked ok.
Reboot device, and...boink.
Black screen, no image at all on power on, only charging screen when usb cable connected. ADB, nothing. 3 button, nothing. Vol up+down, remove battery, insert usb cable, do hokey pokey, nothing. 5 attempts at the 100k resistor jig, for hours, nothing. No download, no recovery. Seems like the phone was toast.
Strange how I had just done this successfully earlier in the day, to now having it completely hard brick this phone.
I ended up taking the phone back to a local warranty center, and they swapped it (1008) for a 1010 (gps works fantastic on this one, btw)...I just hope there's no bill coming if they find out it was rooted and flashed. *crosses fingers and uses any and all karma*
Any ideas what happened? Did I scramble this things boot loader? I've heard how hard it is to fully brick this phone, and looks like I succeeded. How lucky.
I'd just like to know what went wrong so when I (or anyone else) root and flash next time, the chances of this happening are reduced (or better understood).
Thanks

[Q] Computer not recognizing phone in download mode

A few days ago I lost my phone in the snow, only to find it after it had melted away. After letting it dry out, I took it apart and found a lot of corrosion. I scratched away as much as I could, and now the phone is responding. When I plug it in, the dead (grey) battery icon shows up with the spinning icon. However, the icon never spins and the battery never fills. When I try to enter recovery mode, I instead get a screen saying "POWER RESET or UNKNOWN UPLOAD MODE."
I can also get into download mode, which makes me hopeful that I can reset the phone through Odin. However, my computer does not recognize the phone when I plug it in. I've never had this problem before when using Odin. I've tried switching USB ports and reinstalling the drivers, but neither has worked. Does anyone have an ideas? Does the physical damage mean my phone is done for, or is it a good sign that I can still get into download mode?
Any help is appreciated.
Thanks
lostshoes said:
A few days ago I lost my phone in the snow, only to find it after it had melted away. After letting it dry out, I took it apart and found a lot of corrosion. I scratched away as much as I could, and now the phone is responding. When I plug it in, the dead (grey) battery icon shows up with the spinning icon. However, the icon never spins and the battery never fills. When I try to enter recovery mode, I instead get a screen saying "POWER RESET or UNKNOWN UPLOAD MODE."
I can also get into download mode, which makes me hopeful that I can reset the phone through Odin. However, my computer does not recognize the phone when I plug it in. I've never had this problem before when using Odin. I've tried switching USB ports and reinstalling the drivers, but neither has worked. Does anyone have an ideas? Does the physical damage mean my phone is done for, or is it a good sign that I can still get into download mode?
Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Well from the sounds of it your usb connection is shot. could trying replacing it.

Help with S7

Second time to edit this post...
Tried to get S7 on and it got stuck at do not turn off target. then screen went black. Not sure what happened.
Phone wouldnt turn on but would go to download so i attempted to flash it back to stock with I897UCJF6-Final-OCD-REVO
That successfully completed 100% unplugged the phone and powered it up and now it is stuck at the "AT&T World Phone" screen
It just sits here and flashes over and over about 10 seconds on and 2 seconds off and never gets past the AT&T screen. If I hold the vol up down and power it goes to the battery charging screen and does the same thing.
Any ideas?
Phone still wont do anything and will not go into download mode.
Have you ever used that JF6 package before? What build is your phone? To get in to download mode you can take out batter, open odin (run as admin) connect phone to computer (rear pc usb port) press key combo and insert battery. If that doesn't work make a jig.
bad part is i just got this phone from AT&T. I had some other issues with my old one that had 'dipity 6.x on it.
So thats what im dealing with. STRAIGHT out of the box and tried to get the newer version of dipity on it and trashed.
No matter what I do it wont go to download mode... Im on a laptop and ive tried every port available with no results.
Using your method of putting the cable in without the batt and holding the buttons im getting same result.
Ive used this ODI before on my old phone, so i know its worked before.
If that phone came with froyo then it will bootloop with JF6 odin. Get in download mode and ODIN a KB1 package somewhere in the dev section.
If thats all that is wrong with it im going to flip. I appreciate your help.
Well let us know if it is =P

[Q] Dropped Galaxy S in toilet lol. Help please.

My friend dropped his Galaxy S in the toilet a few months ago. Gross and lol.
It now hangs on boot at the Galaxy S logo splash screen (see photo below).
It is possible to get the phone into download mode, using the 3 button combo. From there, today I flashed it using Odin (with Gingerbread) - although Odin reported that the phone flashed OK, it made no difference and still won't boot past the splash screen.
As you can see from the photo the screen seems to have a perminant red tinge.
Any suggestions guys? Thanks in advance.
UPDATE: After taking it apart, and putting it back together, the red screen problem is gone. But, it still won't boot past the first screen.
Hi,
the EXACT same thing happened to me last sunday. I grabbed the phone immediately from the water (eww), took out the battery, the SIM and the SD-card. Then i opened the phone (hard), and let it dry in some rice for three hours. The rice absorbs the liquid. after that i put it back together. Tried to start it, but it wouldn't boot. So i put the charger on it, then it did boot. Some glitches when touching the icons and sliding the screens, but it worked! The next day i telephoned my wife, she wasn't home, so i hung up. Then the phone hung. I rebooted it, and it became terribly slow (it took about 15 minutes to get to the Samsung boot animation). I turned it off again, and after that it wouldn't boot past the start-up screen anymore, just like your friends'. Also, the screen did not turn off anymore. So i gave up, turned it off, and started setting my mind on a new phone. It was late, so I went to sleep. I turned it on the next day just to see, and it booted again! It has been working fine eversince. So maybe your friend could try to take out the SIM, and SD-card, and turn off the phone for a while. You never know.
Good luck anyway!
J.
Thanks jkruijff. Its been a couple of months so I think its as dry as its going to get already.

[Q] HD7 vibrates 7 times, gold card fails

Hi Guys,
I bought an HD7 from UK with a broken screen. Just installed the screen, and tried to switch on the phone for the first time. It was stuck on the HTC logo. So I pulled the battery out, and tried to reboot, but now it vibrates 7 times and does nothing more.
BTW. I made it to boot into bootloader, and it shows the attached screen.
I tried to flash a stock NoDo rom with GoldCard, but it fails at the first step, saying:
"Radio.nbh - FAILED"
I've used the GoldCard on two other HD7s in the past, so I guess the problem lies elsewhere. Now I try to download an other original O2 UK rom, and see it it makes any differen or not.
Any clue about what could cause this? And how to resolve the problem?
Any clue about this problem?
A bit of update about this. Put the phone in a bag and put it into the freezer for an hour. After I switched the phone on, and it WORKED! Loaded up the OS, checked my emails and so on, but after around 5 mins (when it warmed up) it shut itself down, rebooted and vibrated 7 times again...
So it's a heat issue.
Also noticed that if I leave the phone for a while It loads up into bootloader, does what I want, but the more I use the worse it gets. First it freezes, then won't even switch on.
Is it a CPU failiure?
VTS_Tibi said:
A bit of update about this. Put the phone in a bag and put it into the freezer for an hour. After I switched the phone on, and it WORKED! Loaded up the OS, checked my emails and so on, but after around 5 mins (when it warmed up) it shut itself down, rebooted and vibrated 7 times again...
So it's a heat issue.
Also noticed that if I leave the phone for a while It loads up into bootloader, does what I want, but the more I use the worse it gets. First it freezes, then won't even switch on.
Is it a CPU failiure?
Click to expand...
Click to collapse
Maybe it is a bad assembly, why don't you reassemble the phone, all points to that... this happened after the disassembly, right?

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