Related
Just wondering if anyone has managed to get a free battery from AT&T or Samsung?
I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.
I remember reading somewhere that someone did this and wanted to confirm...
Thanks
I was able to get from att with no questions asked.
Sent from my SGH-I897 using XDA App
goabunny said:
I was able to get from att with no questions asked.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
??? Why would they do this? Did you have to give/send the old one?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
goabunny said:
I was able to get from att with no questions asked.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
What did you say? Just went to your local AT&T store?
I too got one with no questions asked. I was actually wanting a new phone, which I got the next day on a return trip.
When I went into the warranty repair center I explained that my battery had been holding a charge all day and in most circumstances I'd have ~70% by the time I got home from work. Then over the past few days it was at 20% by the time I got home and would die within the hour if I didn't plug it in. I had some other problems with the phone too, but their solution to my problem was to send me a new battery.
I am going to ATT to get one soon
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
smithisize said:
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
Click to expand...
Click to collapse
Winning, thank you Sir.
xThe Enforcer said:
Just wondering if anyone has managed to get a free battery from AT&T or Samsung?
I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.
I remember reading somewhere that someone did this and wanted to confirm...
Thanks
Click to expand...
Click to collapse
The way I got mine was I went to buy my girlfriend the inspire I asked if the store I was at sold replacement batteries the rep said no but I can ship one to your house for free thought he ment just free shipping but that wasn't the case and two days later had a new battery in the mail
Sent from a happy phone using XDA Premium App
I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow
paintballkev812 said:
I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow
Click to expand...
Click to collapse
Same here, keep me updated. Thanks
Captivate battery
What is the reason they are offering replacement batteries so liberally?
danbisti said:
What is the reason they are offering replacement batteries so liberally?
Click to expand...
Click to collapse
Not sure to be honest. Maybe they replace any battery?
-----
On a side note, I went to the warranty center and everything went fine. Should have it in a few days. Hopefully this will fix my drain!
Originally it was a cheap (compared to a new phone) thing to try if you had the sleep death issue.
smithisize said:
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
Click to expand...
Click to collapse
Interesting, I have always wanted to try replacing my phone's battery to deduce whether my ROM or battery is causing poor battery life. By the way, I don't think I have ever seen an ATT repair/warranty center. Does anyone know if there is any in Chicagoland area?
Thanks!
I had one of the early Captivates that would randomly turn off. I tried several avenues to get it replaced, because it was way past the normal warranty limits. Several months later, I was surfing around and found an ATT service memo that addressed the issue. I called ATT and mentioned that document, and low and behold they sent me a new phone. The moral of the story is that you just never know. Service and support is like fishing.... just keep throwing different things in the water until someone bites.
i got my new battery through the mail today because there are no centers near my area either. worked like a charm. gonna love having two batteries. thanks for the heads up guys
Two batteries are great to have... Even though the one battery drains faster, lol
Sent from my SGH-I897 using XDA Premium App
I always call Warranty Exchange and they take care of anything I need. Although I do have to humor them with some basic t/s steps (all of which I've already tried ...and then some).
Boston repair center is in waltham they were very cooperative and gave me a refurb which fixed random shutdown gps problems. I wished I'd ask for a new battery.
Sent from my SAMSUNG-SGH-I897
Hello,
I've recently started having a strange issue with my Galaxy Note. The screen starts to ranomly flicker like crazy and then the device turns off. When I restart the phone it shows that I have 1% battery... which is not true because if left alone the phone starts to "magically" charge on its own over the course of the next 15-30 minutes. I've read that the flickering screen occurs when the battery is low and the screen tries to maintain its brightness, but this isn't my case as i've had this happen even at 80% battery charge.
Has anyone encountered this problem before? I've already tried restoring to factory settings to no avail.
Any help would be much appreciated.
Thanks in advance !
Yep, I experienced this last month. I had my galaxy note for just over one year when I started to have this problem.
Sent it back to Samsung and they fixed it free under the two year warranty (EU law). It seems to be an issue they are aware of. My battery now lasts a couple days and everything is back to normal. 4 day turn around for the repair straight to my door.
Give Samsung customer service a call A.S.A.P.
Good luck!
Sent from my GT-N7000 using xda app-developers app
May be you need a new battery
Sent from my GT-N7000 using xda premium
yep classic battery, cool you got it fixed under warrantee!
denialnw10 said:
Yep, I experienced this last month. I had my galaxy note for just over one year when I started to have this problem.
Sent it back to Samsung and they fixed it free under the two year warranty (EU law). It seems to be an issue they are aware of. My battery now lasts a couple days and everything is back to normal. 4 day turn around for the repair straight to my door.
Give Samsung customer service a call A.S.A.P.
Good luck!
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply! I will contact them immediately and hope to get things fixed as soon as possible.
I'm actually thinking of selling it in favor of an S2, as this is the second time my note breaks down. Everyone with S2 doesn't seem to have a single problem
robertpas said:
Thanks for the reply! I will contact them immediately and hope to get things fixed as soon as possible.
I'm actually thinking of selling it in favor of an S2, as this is the second time my note breaks down. Everyone with S2 doesn't seem to have a single problem
Click to expand...
Click to collapse
The S2??? I would prefer the S3 or Note 2. Jelly bean will probably be the last update for the S2 and possibly the N7000!
Make sure when you call the service department that you explain the issue as you have here on the forum... Don't say that you think the battery is gone... As with my repair it wasn't the battery... They said they changed a chip set or something like that.... Plus even if it is the battery, they are more likely to just replace it for free if you plead ignorance!
P.S. The best way to say thanks is to use the "thanks" button next to my post!
Sent from my GT-N7000 using xda app-developers app
Hm, this is what is now happening to me as well ... Not cool, will see, whether it lasts, or it was just temporary ..., as it looks to me it happens when I leave Wifi switched on.
Edit: The SGN started to do it all the time, it is fine only while charging, looks like battery is going to dye ... http://forum.xda-developers.com/showthread.php?t=2061307&highlight=flickering, so looking for replacement .
Sent from my SGN using xda app
robertpas said:
Hello,
I've recently started having a strange issue with my Galaxy Note. The screen starts to ranomly flicker like crazy and then the device turns off. When I restart the phone it shows that I have 1% battery... which is not true because if left alone the phone starts to "magically" charge on its own over the course of the next 15-30 minutes. I've read that the flickering screen occurs when the battery is low and the screen tries to maintain its brightness, but this isn't my case as i've had this happen even at 80% battery charge.
Has anyone encountered this problem before? I've already tried restoring to factory settings to no avail.
Any help would be much appreciated.
Thanks in advance !
Click to expand...
Click to collapse
Dear bro..
My note n7000 have same issue.. Did you got it fixed? Help me please...
New battery. Why don't you read what is written before?
So, I ordered my Nexus 4 like many others did the day they became available again recently and coudn't wait for it to get here. Immediately, out of the box, I was in love with the sleek design of my new handset. The next day, my new phone was the focus of many others attention and I almost felt like a spokesman for the phone, pitching it to everyone who raised a question about it. I was in complete ire.
Unfortunately, 18 hours after having the device and having above a 50% charge, my Nexus 4 powered itself off and became a brick. I panicked immediately and called the phone number given on the site and in the attached documentation. I had to call several times and was disconnected repeatedly. I spokke to attendants a couple times and they told me that if I got disconnected again, they could not call me back. Eventually, an hour later or so, I was able to talk to someone in support who had me try a few things to get the phone into recovery. None of this worked. This is when things went from bad to worse.
I was told that I would be transferred over to product return/replacement and of course was disconnected again. I tried again....and again.
I now made it through to product replacement was told that they would email me out the shipping label to return the phone back and that they would have to charge my account for the replacement in the meantime!!! So, Google basically wants me to fork out TWICE the money, so that I can wait to have them ship out another one and they won't refund my account until they inspect the original.
I'm not sure about how many of you can afford this, but I can't. I had saved for this phone and I had already arranged to sell my old phone. Basically, I'm screwed....So, I at least ask how long it will take to ship the replacement. I'm told 2-3 weeks, even if I'm a replacement!
I spoke to another supervisor to verify this, and that was their policy. I opted for a return over a refund and am sure that I will never purchase anything from Google again.
I would not to if that happened to me, if you stay in the android camp I dont know many companies that give good customer support its a major down fall. I think this is why some people are buying from retail stores so they can just get it replaced.
Its a shame the nexus 4 is the best android phone out right now in terms of design and speed. I can't believe they treated you like that can you complain to some consumer watch dog? Maybe get a free phone out of it lol
Sent from my Nexus 4 using xda premium
They place a hold on your account to make sure you send back the damaged phone. As far as it being 2-3 weeks, I rma'd my phone Thursday night and it already shipped 2 day air.
Sent from my Nexus 4 using xda premium
I had issues with the charger port on my phone last week. I called Google and didn't have any problems talking to someone in replacements.
I called last Saturday, the phone shipped Tuesday and I had the replacement Thursday. They did do an authorization on my credit card to insure I did have the funds available, in case they find the damage to be my fault but the authorization has already disappeared.
Overall it wasn't a bad experience
Sent from my Nexus 4 using xda premium
What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.
PoisonWolf said:
What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.
Click to expand...
Click to collapse
Though it is extremely odd, sometimes **** just happens.
Sent from my Nexus 4 using xda premium
I would have them put it on a credit card rather than have a ~$400 hold on my checking account. That's just me though. ;O)
Sent from my Nexus 4 using xda premium
If you used a credit card with the play store then they don't charge you for the replacement, it's only a hold on the funds which just means you have less available credit but no charge. I this this is a good compromise for both the customers and Google.
Your loss
Sent from my Nexus 4 using xda premium
paprkut said:
Your loss
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.
paprkut said:
Your loss
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
To the op.
Return for refund and save yourself a heap of grief.
The phone is definitely not the best out there.
And some of the kids on this forum leave alot to be desired.
You got a defective unit, it happens sometimes. They're replacing it, what's the problem exactly?
Sent from my Nexus 4 using xda app-developers app
xchasa said:
To the op.
Return for refund and save yourself a heap of grief.
The phone is definitely not the best out there.
And some of the kids on this forum leave alot to be desired.
Click to expand...
Click to collapse
Somebody's bitter.
Sent from my Nexus 4 using xda app-developers app
ispeakmath said:
So, I ordered my Nexus 4 like many others did the day they became available again recently and coudn't wait for it to get here. Immediately, out of the box, I was in love with the sleek design of my new handset. The next day, my new phone was the focus of many others attention and I almost felt like a spokesman for the phone, pitching it to everyone who raised a question about it. I was in complete ire.
Unfortunately, 18 hours after having the device and having above a 50% charge, my Nexus 4 powered itself off and became a brick. I panicked immediately and called the phone number given on the site and in the attached documentation. I had to call several times and was disconnected repeatedly. I spokke to attendants a couple times and they told me that if I got disconnected again, they could not call me back. Eventually, an hour later or so, I was able to talk to someone in support who had me try a few things to get the phone into recovery. None of this worked. This is when things went from bad to worse.
I was told that I would be transferred over to product return/replacement and of course was disconnected again. I tried again....and again.
I now made it through to product replacement was told that they would email me out the shipping label to return the phone back and that they would have to charge my account for the replacement in the meantime!!! So, Google basically wants me to fork out TWICE the money, so that I can wait to have them ship out another one and they won't refund my account until they inspect the original.
I'm not sure about how many of you can afford this, but I can't. I had saved for this phone and I had already arranged to sell my old phone. Basically, I'm screwed....So, I at least ask how long it will take to ship the replacement. I'm told 2-3 weeks, even if I'm a replacement!
I spoke to another supervisor to verify this, and that was their policy. I opted for a return over a refund and am sure that I will never purchase anything from Google again.
Click to expand...
Click to collapse
I had no trouble with RMA and their service. Dont worry they do RMA replacement really quick. They have reserved nexus 4 for warranty purposes.
ispeakmath said:
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.
Click to expand...
Click to collapse
Yes Google will suffer more. Love the self-contradicting sentences.
1. You said it's simply a case of defective handset. Who ever judges a company by a case of defective handset? By that standard, you can buy nothing because every company ships defective unit, and that's why we have warranty/replacement policy.
2. If it's simply a case of defective handset, I'm sure all the "other people" whom you are going to tell your story to, will believe in you completely and avoid Google in the future.
3. If you are quite familiar with mobile technology, you'll know all manufacturers have defective unit, and if you are following Nexus 4 news, you KNOW how Google's advance-replacement works (charge your card and refund once received your defective unit), and how bad Nexus 4 back-order is/was.
4. If you are quite familiar with mobile technology, I'm surprised you never registered an account here at XDA. Is Nexus 4 your first smartphone? First Android? If that's the case, don't say you are quite familiar with mobile technology.
Thank you for this informative post. I'm sure we will all mourn Google's loss.
estallings15 said:
Somebody's bitter.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Haha. Yeah. It was a big night.
xchasa said:
Haha. Yeah. It was a big night.
Click to expand...
Click to collapse
Don't let life get you down, bro. You don't want to end up like me
I'm really sorry you had a bad experience, OP. I count myself as one of the lucky ones who has had zero problems with their device. I hope it stays this way.
Sent from my Nexus 4 using xda app-developers app
arotalm effect
OP, what all did you do to the device? Was it unlocked/rooted only? Or were you using a custom ROM? I think providing that information would also help the community out, as it would give us a heads up on the potential risk(s) involved with a particular build. Also, I feel sad for your loss, I do not appreciate it when people aren't very supportive of their fellow Android users, I hope things work out well man.
Kind regards,
John
ispeakmath said:
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.
Click to expand...
Click to collapse
What a **** move.
So, you purchased a unit and it turned out to be defective. They agreed to let you exchange it, but they needed to take a hold of $400 in your account in the meantime, so you won't do it?
So, instead of just complying, you're going to spread a bogus story that just shows your own ignorance whilst trying to make Google look like a bad business? Despicable. Absolutely despicable.
It is an advanced RMA, it's the best possible way to do an RMA IMO since there is no "turnaround" time however did you ask them if you could send your phone in first and once they receive it you can get a new one sent out? It'll take even longer but that is the way most companies do things...unfortunately.
PoisonWolf said:
What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.
Click to expand...
Click to collapse
Hardware can fail and it is more likely for it to happen in the first 24hrs than it is a year down the road, it sucks but this is far more believable to me than the "spontaneous back shattering" that some on this site are claiming.
While this is not an issue that's necessarily related directly to the HTC One (but HTC's in general) and since I am considering the purchase of an HTC One, it made sense to post it in here.
Does anyone know of the general failure rate of HTC Batteries? Since the HTC Battery is non-removable, I'm trying to gather some information on failure rates, in order to determine just how risky it could / would be to get a phone with such a drawback (it would be my first phone with a non-removable battery).
Of course this issue would compound itself in complexity if the battery dies after the warranty expires.
Reason I ask this is because my Sammy Note battery died 14 months after purchase and all it took was buying a new batter to get my device back up and running. There would be no such luck with the HTC one
Any feedback would be appreciated.
Batteries are subjective to a lot if things, such as usage, weather,charge cycles etc. Cell phone batteries that can not be replaced by the user can be replaced by the manufateuer, for a fee if course. Most people get 12 to 18 months before needing to replace their battery.
Sent from my HTC One using Tapatalk 2
My S2 battery is still ok after 23 months. No need for a removable battery for me. 3 weeks until my One!
Sent from my GT-I9100 using xda app-developers app
Regarding to HTC. . . My One X has lasted since the week of release and still going strong. . . Lasts all day (If im not playing games all the time) and has been charged EVERY night since owned. . . HTC's prior to this i had multiple batteries for... not that they lasted, but because i was such a heavy user, but they still lasted around 2 years each, May still last now but sold the handsets so couldnt tell you. . .
encrypshun said:
While this is not an issue that's necessarily related directly to the HTC One (but HTC's in general) and since I am considering the purchase of an HTC One, it made sense to post it in here.
Does anyone know of the general failure rate of HTC Batteries? Since the HTC Battery is non-removable, I'm trying to gather some information on failure rates, in order to determine just how risky it could / would be to get a phone with such a drawback (it would be my first phone with a non-removable battery).
Of course this issue would compound itself in complexity if the battery dies after the warranty expires.
Reason I ask this is because my Sammy Note battery died 14 months after purchase and all it took was buying a new batter to get my device back up and running. There would be no such luck with the HTC
Any feedback would be appreciated.
Click to expand...
Click to collapse
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
skinsfanbdh said:
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
Click to expand...
Click to collapse
I hope you got that in writing, never heard of a Cell Phone Carrier giving someone a new phone after 2 years for $20.00.
grneyez said:
I hope you got that in writing, never heard of a Cell Phone Carrier giving someone a new phone after 2 years for $20.00.
Click to expand...
Click to collapse
if people can exchange their phone because of the tiniest gap then im pretty sure if the battery doesnt hold a charge they will replace it
skinsfanbdh said:
if people can exchange their phone because of the tiniest gap then im pretty sure if the battery doesnt hold a charge they will replace it
Click to expand...
Click to collapse
People exchange their phones within 30 days, they don't exchange them 2 years later and T-Mobile gives them a new phone. Think about what your saying, it makes no sense.
Sent from my HTC One using Tapatalk 2
skinsfanbdh said:
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
Click to expand...
Click to collapse
I've been with T-Mobile for 11 yrs and I can 100% guarantee you that whoever told you that was smoking bath salts.
Sent from my Paranoid Nexus 7 using Tapatalk 2
thats funny because after having my s2 for a year and a half the power button kept sticking making it bootloop. took it to tmobile and they gave me another one for free. maybe you just need to learn how to talk to people
skinsfanbdh said:
thats funny because after having my s2 for a year and a half the power button kept sticking making it bootloop. took it to tmobile and they gave me another one for free. maybe you just need to learn how to talk to people
Click to expand...
Click to collapse
So you just recently brought your s2 in to Tmobile and got a new one? Because the s2 is just about to turn a year and a half old. So you would have had to do it just recently. Sorry, I'm not buying it.
Now if you had said you called 611 within a year of owning the phone or had insurance on the phone then I'd believe you. You get a refurb sent to you and the cost is $5-$20. But walking in to a T-Mobile store a year and a half later and getting a new phone? Nah.
Sent from my Nexus 4 using Tapatalk 2
TMobile is effin USELESS when it comes to assisting customers who don't have insurance. My existing BB9900 through work has been dismal in functionality and they blame water damage to screw me out of a replacement on a device that's barely a few months old. I vented in this thread on the Crackberry forums.
Unless you have a family member working in that store who's gonna sneak you out a device from the backdoor, my personal experience with Tmobile makes me wish you good luck in thinking you're gonna get a replacement.
dirtyhamster73 said:
So you just recently brought your s2 in to Tmobile and got a new one? Because the s2 is just about to turn a year and a half old. So you would have had to do it just recently. Sorry, I'm not buying it.
Now if you had said you called 611 within a year of owning the phone or had insurance on the phone then I'd believe you. You get a refurb sent to you and the cost is $5-$20. But walking in to a T-Mobile store a year and a half later and getting a new phone? Nah.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
+1
Sent from my HTC One using Tapatalk 2
yes 2 weeks ago i exchanged my s2 in store then sold it on craigslist to pay off what i owed on it and to pay the down payment on my new phone. i could careless what you believe and i have had nothing but good experiences with customer service in store.
skinsfanbdh said:
yes 2 weeks ago i exchanged my s2 in store then sold it on craigslist to pay off what i owed on it and to pay the down payment on my new phone. i could careless what you believe and i have had nothing but good experiences with customer service in store.
Click to expand...
Click to collapse
As have I, T-Mobile has been very good to me...I upgraded to the vibrant and then 7 months later they let me get the sensation for $179, after I had just upgraded. (With loyalty, not in store) They did that for me two other times in the 11 yrs I've been with them. Never an issue with them. But policy is policy and walking in to a store after a year and a half and getting a new phone for $20 wouldn't happen without insurance, and that's not even how insurance claims are processed. End of story for me.
How do you still owe money on a 1 1/2 yr old phone????? You know what, never mind....could care less.
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
As have I, T-Mobile has been very good to me...I upgraded to the vibrant and then 7 months later they let me get the sensation for $179, after I had just upgraded. (With loyalty, not in store) They did that for me two other times in the 11 yrs I've been with them. Never an issue with them. But policy is policy and walking in to a store after a year and a half and getting a new phone for $20 wouldn't happen without insurance, and that's not even how insurance claims are processed. End of story for me.
How do you still owe money on a 1 1/2 yr old phone????? You know what, never mind....could care less.
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Point made, don't waste your time with him. He is obviously confused.
Sent from my Nexus 10 using Tapatalk 2
Hay guys,
Edited: on 07/07/2016: Problems First; My AT&T Galaxy S6, reboots randomly, dies instantly and some times freezes, doesn't matter what app i am on. The full story is here if interested, please read below;
I bought a used AT&T Galaxy S 6, 64 GB Black sapphire, Now running 6.0.1 (i sideloaded it) and it has a problem which you guys call it deep sleep problem (I call it, dying phone with no reason) when i bought it, it was running 5.1.1 then (probably BOJ7), and the second day i noticed that it was dead, (i remember i was taking some selfies, pictures, i locked it and after more or less 15 or 20 minutes i wanted to take some more pics, i saw it was not waking up). And to my surprise, I have checked it, when i call the number which is in that phone, the call goes and i can listen on my other phone that the bill is ringing but actually my device doesn't ring at all (while dead) (I have also seen once that the notification LED was blinking Blue, yet the phone was off, itself)
So, story short when i saw the device was unexpectedly off i tried to switch it on by the following methods;
i pressed all the button many times but it didn't respond until, i pressed and kept holding recovery boot combination i.e. volume down + volume up + Power buttons and it booted.
Later on it was good, after two days, it did it again.
Now my concern was rising about Galaxy S6's sudden deaths, (I still don't know whether i should call it a deep sleep and awake problem or it is something related to hardware) so, i thought lets find a way and upgrade it to MM. I searched the xda and found this
Updating to Android 6.0.1 G920AUCU3CPD6 Step by Step {http://forum.xda-developers.com/att-galaxy-s6/general/updating-to-android-6-0-1-g920aucu3cpd6-t3371884}
I upgraded my phone and thought it's fine now, but to my surprise, the phone went off while it was in my pocket with almost 70% battery charged. I was shocked, yet started it with the buttons combo, and yesterday when i left it charging while the battery was about 87% charged, I thought let it go to 100% but when i picked it up after 15 minutes and pushed the home button to see the status the phone was dead again with a RED LED light on while the screen was off, when i pressed the home OR power button the screen showed a big green battery with 100 % Charge (which was indicating as i powered it off and kept charging)
Now my question is that " What the hell is going on?"
If it was a rooting problem? Then, I did an odin flash of BOJ7 with all four files AP, CP, CSC and his child. which should have removed the rooting, and to confirm it whether my device is rooted or the KNOX tripped or not, i have checked the knox it is 00000 which means the KNOX is not tripped.
Please help me guys, this was my dream phone, i can't buy a new one with warranty, and i can't loose it or live it with this problem, my days suck.
please help me,
And today I've seen a new thing may be it's the real problem but I really got it today. I was surfing the net and twitter my AT&T Galaxy S6 suddenly went off and I had to force start it.
Hay guys, i need your help, am i missing you all?
Hay guys, Talvigi back,
As far as no body is interested in my post and may be no one has faced such problem before, so, i am back with some updated information;
Day before Last night, I was very much worried about my phone's behaviour, even i was thinking to show it's way out. But when i was a bit asleep yet awaken i thought way not try to factory reset the device from recovery, formate system devlock and cache partitions?
And i did it while i was half asleep and let the device update it's builtin softwares and WOLLA, it's second day my beloved AT&T specific Galaxy S6 hadn't misbehaved yet, (till now, may be it will make me lying just now)
Edit: (Third Day):
Third Day guys its third day and still my phone has not misbehaved after the above mentioned factory reset, and i hope this will continue to work like that.
Edit: Fifth day:
Sorry Sammy boy but you are a sucking OEM, after two good days my AT&T Galaxy S6 is again misbehaving with me, it again deep slept, just after seconds when i was surfing the facebook and i got lock my device for some seconds. As soon as i wanted to unlock it again i saw that the device was once again not waking up hence i had to push both volume and power buttons to start it.
And it did the same thing while it was kept on my table for a couple of hours.
It's now making me crazy to sell it again and go for a galaxy S5, it least i haven't seen this problem, i actually haven't listened this kinda problem in them from any where.
Edit; Now after a lot of days of sudden deaths and instant restarts, it has started to freeze now, I have not seen this before. I mean when I am using facebook it freezes but doesn't restart as far as I have seen it twice with freeze problem. Now I can say that it is indeed a software problem may be we can suggest it to be a kernel related problem.
So is it because I might have used a 32 GB specific ROM on a 64 GB device?
Is there a real difference between 64 GB and 32 GB ROM.
Hell with the AT&T Galaxy S6.
talvigi said:
Hay guys, Talvigi back,
As far as no body is interested in my post and may be no one has faced such problem before, so, i am back with some updated information;
Day before Last night, I was very much worried about my phone's behaviour, even i was thinking to show it's way out. But when i was a bit asleep yet awaken i thought way not try to factory reset the device from recovery, formate system devlock and cache partitions?
And i did it while i was half asleep and let the device update it's builtin softwares and WOLLA, it's second day my beloved AT&T specific Galaxy S6 hadn't misbehaved yet, (till now, may be it will make me lying just now)
Edit: (Third Day):
Third Day guys its third day and still my phone has not misbehaved after the above mentioned factory reset, and i hope this will continue to work like that.
Edit: Fifth day:
Sorry Sammy boy but you are a sucking OEM, after two good days my AT&T Galaxy S6 is again misbehaving with me, it again deep slept, just after seconds when i was surfing the facebook and i got lock my device for some seconds. As soon as i wanted to unlock it again i saw that the device was once again not waking up hence i had to push both volume and power buttons to start it.
And it did the same thing while it was kept on my table for a couple of hours.
It's now making me crazy to sell it again and go for a galaxy S5, it least i haven't seen this problem, i actually haven't listened this kinda problem in them from any where.
Hell with the AT&T Galaxy S6.
Click to expand...
Click to collapse
May I ask, Why am I tagged in this?
hyelton said:
May I ask, Why am I tagged in this?
Click to expand...
Click to collapse
Sorry man, @hyelton: but you are the great hero for me,
You have been so much helpful to me as well as to many others i have seen,
And to tell the truth, i didn't tag you to help me specifically on this problem,
but i knew you will be the only one to notice me in this crap.
And i believe you have read my problem and have at least thought once, about my situation, haven't you?
And i also know you can off course guide me, or lead me a way through.
Please don't be rude, i beg your kind honour to please suggest me a way out there, any way out! :crying::fingers-crossed::crying::fingers-crossed:
Because there are many people in this forum but you can see no one, no one even noticed my problem.
Hello, I was tagged in your threads and received the notification while I was sleeping. First of all my Galaxy S6 was bought by me on May 6 2015 at an Official AT&T Store, the same Store were, nine years ago, I open a contract account for mobile service. Before Android phones I was a Blackberry user. Never root a phone, never side loaded a Google Platform Upgrade, never bought a used phone. The only time I bought a phone outside an Official AT&T Store was when I bought a brand NEW Google Nexus 5 at Amazon and God knows that my former Nexus 5 was the best phone I ever owned. I always owned the top of the line Blackberry, the Bold series. And all my formers Android phones bought at AT&T were Flagships phones at the moment I bought them. OK now, I read all your threads and when you applied a Factory Data Reset you do, in my humble opinion, the right thing . Unfortunately the problem at your phone is beyond a Factory Data Reset. My advise is that you must go to an AT&T Official Store and ask for a new Nano Sim Card. If that's not work go to an Official Samsung Repair Store or Center. If that's not work, then my friend, take out the Nano Sim Card of your Galaxy S6 and bought a NEW Google Nexus 6p directly from Google or Amazon and push the Nano Sim Card in. You are going to have peace on earth running a Google Nexus phone at AT&T. Remember my fried, NEVER AGAIN buy an used phone and by the way don't side loaded Google Platform Upgrade. Just wait for the OTA regarding Platform Upgrade. I'm really sorry for the bad experience with your Galaxy S6.
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
emilioaponte said:
Hello, I was tagged in your threads and received the notification while I was sleeping. First of all my Galaxy S6 was bought by me on May 6 2015 at an Official AT&T Store, the same Store were, nine years ago, I open a contract account for mobile service. Before Android phones I was a Blackberry user. Never root a phone, never side loaded a Google Platform Upgrade, never bought a used phone. The only time I bought a phone outside an Official AT&T Store was when I bought a brand NEW Google Nexus 5 at Amazon and God knows that my former Nexus 5 was the best phone I ever owned. I always owned the top of the line Blackberry, the Bold series. And all my formers Android phones bought at AT&T were Flagships phones at the moment I bought them. OK now, I read all your threads and when you applied a Factory Data Reset you do, in my humble opinion, the right thing . Unfortunately the problem at your phone is beyond a Factory Data Reset. My advise is that you must go to an AT&T Official Store and ask for a new Nano Sim Card. If that's not work go to an Official Samsung Repair Store or Center. If that's not work, then my friend, take out the Nano Sim Card of your Galaxy S6 and bought a NEW Google Nexus 6p directly from Google or Amazon and push the Nano Sim Card in. You are going to have peace on earth running a Google Nexus phone at AT&T. Remember my fried, NEVER AGAIN buy an used phone and by the way don't side loaded Google Platform Upgrade. Just wait for the OTA regarding Platform Upgrade. I'm really sorry for the bad experience with your Galaxy S6.
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Click to expand...
Click to collapse
Thank You sir for such a detailed reply, my bad luck with S6 is that I love it so much but when it comes to your life you will better lose your eyes. I think I will somehow sell it back and will not buy any second hand phone again.
Sent from my SAMSUNG-SM-G920A using Tapatalk
talvigi said:
Thank You sir for such a detailed reply, my bad luck with S6 is that I love it so much but when it comes to your life you will better lose your eyes. I think I will somehow sell it back and will not buy any second hand phone again.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
My friend please don't lose your eye and work hard so you can buy a brand new Samsung Flagship, Galaxy S7 or a Note 6. Don't forget, far beyond the Manufacturers Flagships, far beyond your worst nightmare is the Google Nexus Phone .
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Well thanks for the suggestion but do you know, I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear, that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
emilioaponte said:
My friend please don't lose your eye and work hard so you can buy a brand new Samsung Flagship, Galaxy S7 or a Note 6. Don't forget, far beyond the Manufacturers Flagships, far beyond your worst nightmare is the Google Nexus Phone .
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Click to expand...
Click to collapse
talvigi said:
well thanks for the sugg estion but do you know I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
Sent from my SAMSUNG-SM-G920A using Tapatalk
talvigi said:
Well thanks for the suggestion but do you know, I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear, that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
My dear friend at 16 years old I left my parents house and work hard and studied hard. Now I'm 60 years old and still work hard. That's the way life goes, don't fight it. You are a good person , work hard and enjoy your life and all the Android phones you are going to have.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Somebody, help me, please. My system is really unsustainable and doesn't tell me when to stop working and when to restart.
Edit; Now after a lot of days of sudden deaths and instant restarts, it has started to freeze now, I have not seen this before. I mean when I am using facebook it freezes but doesn't restart as far as I have seen it twice with freeze problem. Now I can say that it is indeed a software problem may be we can suggest it to be a kernel related problem.
So is it because I might have used a 32 GB specific ROM on a 64 GB device?
Is there a real difference between 64 GB and 32 GB ROM.
Sent from my LG-V410 using Tapatalk
Well, guys i somehow have been able to maintain my device to keep away from all those misbehavings which it had to do all the time. But i don't want to exaggeratedly lie that they are gone now, they are here, and they also sometimes show there faces but rarely, very rarely indeed. It all could happen after a couple of factory resets and keeping the device away from auto updates mostly from googleplaystore.
Well I have ODIN back and now i'm back on 5.1.1 BOJ7. And surprisingly the reboots are still here, I think, will have to kill my wish of being on Galaxy S6 for some more months and I will have to go back to the market and buy a LG G4 or Galaxy S5 may be?
People say their experience with Marshmallow has not been good but i would mine was the worst with S 6.
I think this device has a factory fault, but as far as i have bought it in used condition and the device is an AT&T device, that too out of the US, so samsung would surely won't help me, neither i have any warranty here.
I hat you Samsung/AT&T for making such a piece of crap.
Any body in this world has the same kind of problem with the Galaxy S6 AT&T 64 GB, or I am alone?