Can't transfer data via USB after installing 7.0.0 - Nexus 6 Q&A, Help & Troubleshooting

When 7.0.0 was released, I started fresh and installed the official image from scratch. Before, with either 6.x.x or the N beta previews, I had NO problems connecting via USB to transfer data. Now with 7.0.0, I can no longer transfer data via USB. I don't have any options on my phone to switch from charging to data or any of the other connection methods. I also get some warnings on my PC that say the device is causing a power surge on the PC USB port. Has this happened to anyone else? Any suggestions on how to fix this?

Me too dam it...Tell the Moto forum guys alpha dog so he don't think I full of crap
Sent from my Nexus 6P using Tapatalk
---------- Post added at 02:28 PM ---------- Previous post was at 02:27 PM ----------
Toaplan said:
When 7.0.0 was released, I started fresh and installed the official image from scratch. Before, with either 6.x.x or the N beta previews, I had NO problems connecting via USB to transfer data. Now with 7.0.0, I can no longer transfer data via USB. I don't have any options on my phone to switch from charging to data or any of the other connection methods. I also get some warnings on my PC that say the device is causing a power surge on the PC USB port. Has this happened to anyone else? Any suggestions on how to fix this?
Click to expand...
Click to collapse
Let me know if you find a fix..I don't have 500 to hold on my card to get a RMA..If you didn't buy from Google store they won't do crap...Please call Google ...
Sent from my Nexus 6P using Tapatalk

kenbrownstone said:
Me too dam it...Tell the Moto forum guys alpha dog so he don't think I full of crap
Sent from my Nexus 6P using Tapatalk
---------- Post added at 02:28 PM ---------- Previous post was at 02:27 PM ----------
Let me know if you find a fix..I don't have 500 to hold on my card to get a RMA..If you didn't buy from Google store they won't do crap...Please call Google ...
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I haven't found any way to fix this. Wi-Fi is a decent workaround. What really sucks about this is that the 7.0.0 flash I did seems like it will be the last flash this phone ever gets. I'm stuck with a clean flash of the last major stock official ROM this phone will get, so I'm fine with that.
I've had problems with the USB port and charging circuit on this phone for a few months now, which is probably why this is happening. It doesn't explain why I had no problems with just simple USB data transfer up until the official 7.0.0 release (right after it installed), but coincidences happen.
My screen has been badly shattered for about a year. This phone is almost done. I could probably still do the warranty claim though Motorola, but I'm just going to hop on over to Pixel and see how that works.

I'm wanting to unlock my bootloader...But can't cause no computer will recognize it
Sent from my Nexus 6P using Tapatalk

kenbrownstone said:
I'm wanting to unlock my bootloader...But can't cause no computer will recognize it
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Ah ok. Yeah, you'll need USB for that. I did 2 warranty claims with Moto, even though I bought it from Google, and I have no complaints. If you can find a way to deal with the $500 credit card hold for a few days, it's worth it.

Yeah that's it don't have the hold money and that sucks man ....
Sent from my Nexus 6P using Tapatalk

Did you try using a different USB cable? Because it seems either your cable or in the worst case your usb port short circuits your computer's USB. Or the other way round. Did you try it with another computer?

istperson said:
Did you try using a different USB cable? Because it seems either your cable or in the worst case your usb port short circuits your computer's USB. Or the other way round. Did you try it with another computer?
Click to expand...
Click to collapse
I've used several computers and cords...
Sent from my Nexus 6P using Tapatalk

Then it must be your phone's USB port. I'm sorry.

Related

OTG Cable for Nexus S

Hello.
Im looking for OTG cable compatible with Nexus S. I've watched many videos but I don't know if to buy some 'no-name' otg or the one from Samsung - ET-R205. But I've heard that ET-R205 doesn't work sometimes with NS. What do you guys have? Thanks
Here is a cable for 3$ CLICK or this but a little more expensive.
Even if work is not so big problem. That is cheap enough
Both look like ET-R205, but I already found one at my local shop.
Thanks anyway
here you can find some really cheap ones:
Code:
ebay.de/sch/i.html?LH_BIN=1&_sop=15&_from=R40&_nkw=Micro+USB+OTG&LH_PrefLoc=2&rt=nc&clk_rvr_id=359695944656
using this http://www.ebay.com/itm/10cm-Micro-..._USB_Cables_Hubs_Adapters&hash=item19ce77ab97
dont need external power supply?
its only connect the usb pen and rocks?
Does the 3$ one work perfectly???
I mean does nexus s read any pen drive w/o any external power source or special kernel???
Sent from my Nexus S using xda app-developers app
If work i wanna buy one, for that price is excellent!!:fingers-crossed:
Any1 who used it???
Sent from my Nexus S using xda app-developers app
Just ordered the cheap one to use it with an elm327 and the torque app. Will i need an external power or it's just fine with the adapter getting power from the car?
Any news about this?
Yeah I ordered somealready, should get it on Monday.. One guy who has Nexus S with OTG cable said that he had to use external power suply for his flash disk (not HDD), Im not entirely sure about that and will check it. I have an Y-cable if needed.. Will report back
Lordofminor said:
Yeah I ordered somealready, should get it on Monday.. One guy who has Nexus S with OTG cable said that he had to use external power suply for his flash disk (not HDD), Im not entirely sure about that and will check it. I have an Y-cable if needed.. Will report back
Click to expand...
Click to collapse
Please update us as soon as u check on ur nexus s
Sent from my Nexus S using xda app-developers app
avinashdelhi900 said:
Please update us as soon as u check on ur nexus s
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
X2 :good:
I should get it tomorrow I hope, and then I'll post asap
Ok guys, I still don't have it, stupid mail, it says shipped, I hope I'll get it tomorrow
Lordofminor said:
Ok guys, I still don't have it, stupid mail, it says shipped, I hope I'll get it tomorrow
Click to expand...
Click to collapse
Okay!
Ok, so far no luck with anything. Tried pendrive, mouse, external HDD... The phone (app) recognizes that cable is OTG, so there shouldn't be a problem.. Im on AirKernel right now, might try matrix, but I doubt it will help since both have same files of OTG v5 from sztupy
Lordofminor said:
Ok, so far no luck with anything. Tried pendrive, mouse, external HDD... The phone (app) recognizes that cable is OTG, so there shouldn't be a problem.. Im on AirKernel right now, might try matrix, but I doubt it will help since both have same files of OTG v5 from sztupy
Click to expand...
Click to collapse
I think you need a external power suply..
Because our Nexus dont have the Amp needed...
I use it! I have everything set up with Y cable, going to flash matrix kernel, hope it will work then
IT WORKS! muahahaha.. I dont know where was the problem, maybe in the external charger (I firstly used one with only 0,4A, not replaced with 1A) and I also used different Y cable..
Mouse Logitech MX400 worked flawless, also Logitech Rumblepad 2...
For pendrive, I had to use it in USB 1.0 hub, 2.0 doesn't work :/
/Also, expect few restarts and few hours configuring this

Loose Micro USB Connetor

I thought I got lucky and got a N7 without any problems but it looks like my micro USB port is defective! The plug only works if I lightly push it down, the contacts inside aren't connecting properly. I've attached a picture showing how I had to rig it to get it to charge.
Interesting. Mine has been on charge for 5 hours and it still won't switch on or give any charging notifications. I've already requested a refund from google, but if this works I'll at least be able to spend the £15 play credit on books!
when come out of the package, there is a clear tape/wrap around the plug, did you remove that? I didn't bother to remove mine and I find the usb plug to be pretty tight.. tighter than all other devices I've owned..
Odd, if anything my USB port/cable are tighter than any other device I own.
Sent from my i777 using xda app-developers app
m52 power! said:
I thought I got lucky and got a N7 without any problems but it looks like my micro USB port is defective! The plug only works if I lightly push it down, the contacts inside aren't connecting properly. I've attached a picture showing how I had to rig it to get it to charge.
Click to expand...
Click to collapse
You're keeping it, in this state? RMA is your friend
This sucks! I need to be able to use this device daily for work. It's replaced an older one I've gotten rid of. Will Google send a new one first?
try replace a cable first?? Use one from your phone and see how's the fitment first. Could be just the cable.
I have noticed that the one that shipped works fine, but I have another one with a longer cord (so it can sit on my desk and charge it's a long way to the floor) and that one slips out unless it's sitting on the desk I can't use it or the plug will fall out.
Mine seems to be the tightest fit of any device yet but I have left the plastic on the tip.
If you have to rig it like that it more then likely has a bad solder joint meaning it the charging port needs to be re-soldered back down to the phone, or the port may need to be replaced because one or more of the legs has broken off of the back of the port, or one or more of the pins inside the front of the port is bent out of place.
Sent from my Nexus S 4G using xda app-developers app
kumqwat said:
Interesting. Mine has been on charge for 5 hours and it still won't switch on or give any charging notifications. I've already requested a refund from google, but if this works I'll at least be able to spend the £15 play credit on books!
Click to expand...
Click to collapse
Using prepaid is only available on the Nexus 7 AFAIK
Sent from my Nexus 7 using xda app-developers app
I have the same problem...though mine isn't as extreme as yours. Mine is just loose. Thankfully it connects. But it looks like is bending like crazy. I have to wait for gamestop to get more n7 till I can exchange it. Asus really screwed the pooch on this device. So many defects.
Sent from my Nexus 7 using Tapatalk 2
I've tried 2 other micro usb cables, the original works best. The original is actually extended a bit longer than any other micro usb I've seen.
m52 power! said:
This sucks! I need to be able to use this device daily for work. It's replaced an older one I've gotten rid of. Will Google send a new one first?
Click to expand...
Click to collapse
Yes, ask for an Advanced RMA. Although, to get one you need to give them some payment information. They send you another device and put a hold on your credit card until they receive the other device.
Sent from my Nexus 7 using xda premium
I bought mine from GameStop. Will Google still ship me a new one? There has to be a factory warranty on it, right?
Sent from my Nexus 7 using Tapatalk 2
My USB port has become loose after a week of general use and charging. Going to contact Google for repair / replacement I think. Not the first device I have had this problem on - although I doubt like my Alienware they will send an engineer out to fix it on site (now that is service).
Ive got this problem now too. GOing to return it tonight and hopefully get a new one.
Had to return mine also
I had to return my micro USB plug also ,,, but Nexus sent another
in about a week ... called them for info on how ,,, and they
sent info to email ..
I understand completely, I wish someone would tell me a simpler method than resoldering the port. I'm nowhere inclined to do this myself being as I have no clue how to even begin how to solder anything. I have to use 2 rubber bands, an 8 inch strip of clear duct tape, a bottle of hair gel to add weight, and my microwave to hold it all in place.. =| HELP??????!!!!!!!!!!!!!

Uninstall Safestrap from within Recovery file manager

I might be screwed here, but my son grabbed my phone while it was charging and broke the charging port. I currently have about 5% power left ( I had just plugged it in when my son broke it) and I am running SS 3.11. I accidentally deleted the safe rom and wanted to see if there was a way to uninstall the SS from the filemanager portion. basically, I got 5% to get this guy ready to send back to verizon, but feel like there may be no hope, I have tried getting it to charge through the charging port, but I am pretty sure it is completely disconnected because i can get no charge and no read from a pc... anyhelp would be amazing... willing to try anythign at this point...
panamakevin said:
I might be screwed here, but my son grabbed my phone while it was charging and broke the charging port. I currently have about 5% power left ( I had just plugged it in when my son broke it) and I am running SS 3.11. I accidentally deleted the safe rom and wanted to see if there was a way to uninstall the SS from the filemanager portion. basically, I got 5% to get this guy ready to send back to verizon, but feel like there may be no hope, I have tried getting it to charge through the charging port, but I am pretty sure it is completely disconnected because i can get no charge and no read from a pc... anyhelp would be amazing... willing to try anythign at this point...
Click to expand...
Click to collapse
That sucks man. Here's what you are probably going to have to do. You should be able to charge the battery by sacrificing a USB cable and manually hooking it up to the correct contact points on the battery. Google it and I'm sure you'll be able to figure out how to do that. Once you get it sufficiently charged (I'd say at least 50% - 60%) go to this thread from your phone: http://forum.xda-developers.com/showthread.php?t=2205576.
Once there find a post by sd_shadow. In his signature he has a link to his google drive with all kinds of good stuff, including a stock nandroid backup. Download the nandroid backup and restore it to your stock slot. Once you've done that you should be able to boot back into to the stock ROM, delete safestrap, and then do a factory data reset.
It's not a perfect solution but I think that's probably going to be your best bet.
Good luck!
P.S. Thanks to sd_shadow for giving us all access to his collection of D4 goodies!
sd_shadow's [Collection] of Links for Droid 4
Sent from my Amazon Kindle Fire using Tapatalk 2
---------- Post added at 08:00 PM ---------- Previous post was at 07:56 PM ----------
didn't think warranty would cover that
Sent from my Amazon Kindle Fire using Tapatalk 2
You can charge it via the inductive charging pins under the cover I did when my port broke off... need any additional information pm me....
Sent from my XT907 using xda app-developers app
sd_shadow said:
[/COLOR]didn't think warranty would cover that
Sent from my Amazon Kindle Fire using Tapatalk 2
Click to expand...
Click to collapse
They didn't for me....
Sent from my XT907 using xda app-developers app

Verizon LG G2 will not turn on. Just vibrates

My Verizon LG G2 was rooted and was trying to install CWM. Was booting into recovery through CWM App and now phone will not turn on at all. Just vibrates when I hit the power button. Any help please?
The Loki patch is not a bootloader unlock you cannot install cwm through ROM manager you have to use an app called freegee once the screen is not turning on I don't think its fixable I may be wrong but it sounds like its really bricked
Sent from my LG-VS980 using Tapatalk
---------- Post added at 02:29 PM ---------- Previous post was at 02:28 PM ----------
Crap spell checker added once
Sent from my LG-VS980 using Tapatalk
I used Freegee to install. Was trying to boot into recovery using CWM.
Same problem
there has to be some sort of a fix... I downloaded freegee, then installed TWRP, rebooted it, and now it wont turn on, is NOT recognized by my computer, and wont even load the logo after i hold the power + Vol. Down. if I hold them for a while, red LED will show until I let go of them.
Same thing happened to me today. Cant get it to come on at all.
hopk1719 said:
My Verizon LG G2 was rooted and was trying to install CWM. Was booting into recovery through CWM App and now phone will not turn on at all. Just vibrates when I hit the power button. Any help please?
Click to expand...
Click to collapse
Has happened to a few of us. I wish I would have seen this post before I tried to flash recovery
The dev of freegee has removed twrp from the app until he finds out what happened plug your phone in maybe 30 minutes and try to turn it on the dev of freegee says your g2s should be fixable don't know how but he knows this phone a lot better than me if it still won't turn on wait a few days and hopefully someone will come up with a fix I feel bad for you guys hope you can get your g2s fixed
Sent from my LG-VS980 using Tapatalk
---------- Post added at 12:34 AM ---------- Previous post was at 12:18 AM ----------
Correction he has removed 12b support entirely
Sent from my LG-VS980 using Tapatalk
spinninbsod said:
The dev of freegee has removed twrp from the app until he finds out what happened plug your phone in maybe 30 minutes and try to turn it on the dev of freegee says your g2s should be fixable don't know how but he knows this phone a lot better than me if it still won't turn on wait a few days and hopefully someone will come up with a fix I feel bad for you guys hope you can get your g2s fixed
Sent from my LG-VS980 using Tapatalk
---------- Post added at 12:34 AM ---------- Previous post was at 12:18 AM ----------
Correction he has removed 12b support entirely
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
Yah, this sucks. Just curious if the manual way is working fine with the ota 12b?
I wouldn't try it its not freegee the app I wonder if Verizon/lg patched the bootloader to deny our current Recovery's this seems to be happening to people who just bought there g2s they must have just patched the bootloader but no ota update this has Verizon's name written all over it
Sent from my LG-VS980 using Tapatalk
spinninbsod said:
I wouldn't try it its not freegee the app I wonder if Verizon/lg patched the bootloader to deny our current Recovery's this seems to be happening to people who just bought there g2s they must have just patched the bootloader but no ota update this has Verizon's name written all over it
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
I bought a used one and used the app and my phone is bricked. I'm talking about manually using adb. That method works still?
It is not the app it is the recovery shellnut thinks verizin /lg did something we are all very confused if I were you just to be safe I wouldn't try it
Sent from my LG-VS980 using Tapatalk
Is there any news on this? I have tried everything to get the g2 to fire back up but no luck. When charging the led blinks red. When attempting to turn it on the phone vibrates every 2 seconds. I think I am just going to get a replacement. Anyone have any advice?
On a separate note, I have no idea why this happened. I clean wiped, installed a rom, rebooted all from recovery and the phone never booted into anything. I wasn't even a slight bit worried because I know I did this correctly.
I appreciate it, thanks.
mattandroidmatt said:
Is there any news on this? I have tried everything to get the g2 to fire back up but no luck. When charging the led blinks red. When attempting to turn it on the phone vibrates every 2 seconds. I think I am just going to get a replacement. Anyone have any advice?
On a separate note, I have no idea why this happened. I clean wiped, installed a rom, rebooted all from recovery and the phone never booted into anything. I wasn't even a slight bit worried because I know I did this correctly.
I appreciate it, thanks.
Click to expand...
Click to collapse
Just get a replacement. tell them that it wont turn on. DO NOT tell them that you rooted it. hahaha
Just had this happen to me.
It's probably dead.
Plug it in and give it some time to charge.
I finally got into recovery mode and was able to restore a ROM (bad flash and was stuck at the LG logo)
Freegee has been bricking devices since its conception. I'm surprised people are still trying to use it.
If anyone reads this before trying to use it, I would suggest not to.
I've used flashify once and it worked fine, but it's really best to push it via adb. Don't know how? Google is your friend. Or the search function on these forums. There's full guides on how to push a recovery on the g2.
Taking the easy way is normally never the best way.
Sent from my VS980 4G
So does this mean the phone is fried? I received mine like this and have no idea what to do. I am not a Verizon customer so I have no way to return the phone. I took it in a trade for my phone thinking it must be fixable and now I am without a device. I know it is my own fault for not doing my research first but this really just sucks :/
nickkeslar said:
So does this mean the phone is fried? I received mine like this and have no idea what to do. I am not a Verizon customer so I have no way to return the phone. I took it in a trade for my phone thinking it must be fixable and now I am without a device. I know it is my own fault for not doing my research first but this really just sucks :/
Click to expand...
Click to collapse
Can you plug the phone into the computer and enter download mode? If not and you can't get get into recovery, then it is bricked.
You could always try to use lg's one year warrenty. It will cost you thought.
Sent from my Vs980 running CloudyFlex 2.0
Lawlrus said:
Can you plug the phone into the computer and enter download mode? If not and you can't get get into recovery, then it is bricked.
You could always try to use lg's one year warrenty. It will cost you thought.
Sent from my Vs980 running CloudyFlex 2.0
Click to expand...
Click to collapse
No download mode, no recovery. The stupid LED wouldn't even light up. Luckily, I was fortunate enough to get my old phone back. A guy found me on craigslist and texted me asking me to unlock his model LS980 for T-Mobile, and in turn he would trade me the VS980 for a Droid Ultra. And like I said, I obliged and thought I could fix it, without doing my research first. Well like I said, I was fortunate enough that he traded me back today. Now I have another swap set up with a guy tomorrow, to trade my Ultra for his LS980. But this one has issues too. For some reason it has no sound at all, unless you use a Bluetooth. I'm sure that will be annoying really really fast, so anyone have any ideas where I can find the info to fix this? Lol
nickkeslar said:
No download mode, no recovery. The stupid LED wouldn't even light up. Luckily, I was fortunate enough to get my old phone back. A guy found me on craigslist and texted me asking me to unlock his model LS980 for T-Mobile, and in turn he would trade me the VS980 for a Droid Ultra. And like I said, I obliged and thought I could fix it, without doing my research first. Well like I said, I was fortunate enough that he traded me back today. Now I have another swap set up with a guy tomorrow, to trade my Ultra for his LS980. But this one has issues too. For some reason it has no sound at all, unless you use a Bluetooth. I'm sure that will be annoying really really fast, so anyone have any ideas where I can find the info to fix this? Lol
Click to expand...
Click to collapse
I am pretty sure that LG has a 1 year warranty and they would've replaced it for you for free. I went to Verizon and they sent me a new one right away but a while back I had upgraded my old droid 1 before the 1 year period ended and I bricked it just messing around. Motorola replaced it with a refurb and I never even went to Verizon. I just had to pay shipping. Maybe you should try the same thing. Just send a couple emails back and forth with LG customer support and see what happens. Good luck.
Add me to the brick list
Lawlrus said:
Can you plug the phone into the computer and enter download mode? If not and you can't get get into recovery, then it is bricked.
You could always try to use lg's one year warrenty. It will cost you thought.
Sent from my Vs980 running CloudyFlex 2.0
Click to expand...
Click to collapse
Mine did the same thing this morning, although it has been fine for 2 months since root+xposed+freegee (for TWRP).
But if I send it back for warranty replacement, will they be able to see it has been rooted if it won't turn on? I love the phone, but really don't want to be billed full price for a new one.

Computer not recognizing phone and slow charging with charger.

I hope someone can help me. I bought my wife a Note 4 last week and a few days ago she says that it is charging real slow. After trouble shooting I just exchanged her phone and the guys at T-Mobile said it was bad. The problem is, now my phone is doing the same thing. Like her charger fried my usb port. It will charge slowly, like 80% when it is plugged in all night. And the computer can no longer see it. I tried changing the rom and that didn't help. I can't odin it back to stock because it is no longer visible to the computer. I called T-Mobile, and they said it isn't working right because my phone is rooted. Since when can they tell that from over the phone? Any way, I can just change batteries everyday for the next 6 months until my phone is able to Jump, but do you guys have any idea how to fix this. Also, it no longer says that an adaptive fast charger is attached. Can I take it back to full stock without odin? Thanks in advance.
Let me understand this, is it not charging properly on the charger or when you're charging it on USB that's connected to your computer?
First of all why does Tmobile know your phone is rooted?
Never tell them that. Thankfully if you need an exchange just call 611 and talk to a different person.
---------- Post added at 06:15 PM ---------- Previous post was at 06:14 PM ----------
Second,
Are you using the adaptive fast charger?
---------- Post added at 06:18 PM ---------- Previous post was at 06:15 PM ----------
3rd,
Reinstall the Samsung drivers on your computer.
Use a different USB to micro USB cable when connecting to your computer.
If still a no go use another computer. Install the Samsung drivers, use a different cable.
If still a no go use a different copy of Odin. I prefer 3.04.
---------- Post added at 06:18 PM ---------- Previous post was at 06:18 PM ----------
Additionally,
You can still wipe the system in the team win recovery.
I'd try that.
I'd try a different version of Odin before I tried another computer.
And, yes you can go back to stock in recovery. Wipe cache, Dalvik cache, data, then flash a stock rom.
---------- Post added at 06:25 PM ---------- Previous post was at 06:22 PM ----------
Like this one:
http://forum.xda-developers.com/showthread.php?t=2922618
There are others. They are at the bottom of the list in android development.
Android_Monsters said:
First of all why does Tmobile know your phone is rooted?
Never tell them that. Thankfully if you need an exchange just call 611 and talk to a different person.
---------- Post added at 06:15 PM ---------- Previous post was at 06:14 PM ----------
Second,
Are you using the adaptive fast charger?
---------- Post added at 06:18 PM ---------- Previous post was at 06:15 PM ----------
3rd,
Reinstall the Samsung drivers on your computer.
Use a different USB to micro USB cable when connecting to your computer.
If still a no go use another computer. Install the Samsung drivers, use a different cable.
If still a no go use a different copy of Odin. I prefer 3.04.
---------- Post added at 06:18 PM ---------- Previous post was at 06:18 PM ----------
Additionally,
You can still wipe the system in the team win recovery.
I'd try that.
Click to expand...
Click to collapse
I want to know how they knew it was rooted. He told me he can see that it is rooted and that he couldn't help me. That's why I was hesitant to call back. I would love to be able Odin it back to stock recovery and stock rom but I'm thinking that it is a hardware issue because I have tried so many things, different Odins, another computer, at least 5 different cables. Have you ever heard of T-Mobile knowing when a phone is rooted? Thanks for the help, by the way.
So I installed a nonrooted rom and called back T-Mobile, and they have cancelled my warranty and I have to go through insurance to get a new phone. I'm pretty sure it is because the My T-Mobile app tells them when your phone is rooted. I didn't know this. Such crap. So I guess everyone should be aware of this. I'm just going to ride out my Jump period, then Jump to a cheap phone and quit T-Mobile.
I think i was known fact that tmobile app reports if phone is rooted or not. You need to disable it and they cant see phone status.
Sent from my SM-N910T using XDA Free mobile app
I have the same problem. Used FireKat Rom. Something zapped the USB port or board. Charges super slow, luckily I have wireless charging as an option. USB port is messed up, always showing up as "unrecognized" device on any computer, including Tmobile's trouble shooter at the store. So Odin is out of the question. Tried exchanging batteries and chargers with the wife's (untampered) Note 4. Still doesnt work. Even tried other Roms.
Luckily, I have a back up of stock setup in TWRP, just have to uninstall SuperSU. Who knows, this could be a real issue coming up. Certain apps wont work for me either because of this.
Sent from my SM-N910T using XDA Free mobile app
madmike23 said:
I have the same problem. Used FireKat Rom. Something zapped the USB port or board. Charges super slow, luckily I have wireless charging as an option. USB port is messed up, always showing up as "unrecognized" device on any computer, including Tmobile's trouble shooter at the store. So Odin is out of the question. Tried exchanging batteries and chargers with the wife's (untampered) Note 4. Still doesnt work. Even tried other Roms.
Luckily, I have a back up of stock setup in TWRP, just have to uninstall SuperSU. Who knows, this could be a real issue coming up. Certain apps wont work for me either because of this.
Click to expand...
Click to collapse
Sounds like the same problem. I'm curious how it affects apps. My phone seems to run fine. I'm not even that worried about it. I just orderd a set of 2 batteries and a charger so I will just change batteries until I can jump in 6 months and plug my sd card into the computer when I need to put something on it. Sucks to not have fast charging though, it rocked. So what apps do you have that don't work?
darekz said:
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I wish I had known that. I learned this the hard way. As long as my phone doesn't break more I will be alright.
Nate Rules said:
Sounds like the same problem. I'm curious how it affects apps. My phone seems to run fine. I'm not even that worried about it. I just orderd a set of 2 batteries and a charger so I will just change batteries until I can jump in 6 months and plug my sd card into the computer when I need to put something on it. Sucks to not have fast charging though, it rocked. So what apps do you have that don't work?
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Lot of apps are working, just certain ones like Instagram closes out all the time, but facebook still works. I forget the other ones that cancels out. Not too many. Im thinking the board was zapped somehow thats affecting the USB port. Just like a computer motherboard, eventually something else will start messing up. Softcard doesnt work, wifi calling doesnt work either (can hear them but they can't hear me), etc.
---------- Post added at 04:09 PM ---------- Previous post was at 04:06 PM ----------
Nate Rules said:
I wish I had known that. I learned this the hard way. As long as my phone doesn't break more I will be alright.
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Click to collapse
Cal 611 or go into a store. I went to a store and they're sending me a new/refurbished one. A warranty replacement. I will have to send mine back later.
darekz said:
I think i was known fact that tmobile app reports if phone is rooted or not. You need to disable it and they cant see phone status.
Sent from my SM-N910T using XDA Free mobile app
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I've heard that, not that I believe it, but disable it. Wait a few days and call 611.
---------- Post added at 02:39 AM ---------- Previous post was at 02:38 AM ----------
Maybe it's because I freeze or delete the Tmobile app with titanium every time.
Nate Rules said:
I wish I had known that. I learned this the hard way. As long as my phone doesn't break more I will be alright.
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Click to collapse
So Nate, were you able to get it fixed? I got my replacement device in about 4 days. I just had to send my busted phone back in the box they supplied. I dont believe root is a problem because mine was rooted.
madmike23 said:
So Nate, were you able to get it fixed? I got my replacement device in about 4 days. I just had to send my busted phone back in the box they supplied. I dont believe root is a problem because mine was rooted.
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No, I wasn't. I had called with my phone rooted and they used the T-Mobile app to see that my phone was rooted. They then cancelled my warranty. So when I called back they said I had to go through insurance to get a new one. Sucks, but not the end of the world. Everything works fine but the usb port. I have plenty of batteries and a wall charger.
That's strange. I have the same Tmobile apps and they didnt say anything. I just brought it to a store and they can't even hook up to the "trouble shooting computer" since it sees it as an unknown device. The store reps just did the warranty exchange at the store. They'll just check the condition of the phone- my phone is in prestine condition and saw there was no water damage. They wrote all that information, asked my the prompted questions needed, none of them was of software related. Just water damage and dropping of phone. You can try just going into a store.

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