I shattered the screen on my N6 .. Go through the whole process of insurance to find out they wanna replace my n6 with s5 active. Just curious if anyone knows if att can get me a better phone or do i have to settle with an older less expensive phone
Oh god, that is a complete rip off, the S5 Active is garbage, have you tried going through the warranty process with Motorola? You could also consider looking into repairing it yourself if it's the screen and not the LED panel
I've replaced the mid housing unit on my two N6's to make them in to the White/Silver models. While I had them apart it didn't look like it would be too hard to replace the LCD or glass if I had too. Check on eBay to see what the part costs and attempt the repair yourself, or you could just buy another off of Swappa or eBay.
I went through the next plan to get my n6 as well wonder of their going to pay it off
I'll look on eBay see what I can do
Related
Ok i recently posted about my device being dead and getting a replacement, well i guess it was easier than i thought and they have shipped out a replacement device. The problem is is they read me the terms and in those terms was "if we find any physical or water damage we will charge you $499 unless you send back the replacement and either way they WONT SHIP BACK YOUR DAMAGED DEVICE!!!!" I think that is rediculous. And ok i have a small crack in my lcd that happened a few days before it stopped booting. Ive kept all the factory stickers and screen film on from day one (been waiting for my screen protector) so im sure they will remove the screen film but you cant notice the crack at all, only if you look very very very closely you can see like a darker area along the crack. I have a oem lcd on the way and i was planning on replacing it so i guess my questions are should i send it back as is (do they take it apart and thoughroughly inspect it) or should i replace the lcd (does replacing the lcd require you to take apart the base or just the back screws on the screen?) and if you need to take the base apart is there a way to peel off the void sticker and replace the lcd and then replace the void sticker?
Replacing the screen will void the warranty so you might as well just send it as is and see what happens if you want the warranty work done.
so i would have to start at the base and unscrew the screws around the battery? theres no way to peel off the void sticker?
only thing with that is what happens when they find the crack? you lose the phone and have to pay for another phone.I think you might come out better just looking online to buy one and see if you can get the other broken phone to work again,if nothing else you'll have a phone you can use for parts which is more than you'll have if you send the phone in.But its your call if you don't think they'll see it go for it.
do they really have the right to keep my original device? i think that is rediculous if i send theirs back they should send mine back...
Bring it into an AT&T Store and ask them if your scratch will give AT&T the right to keep your device.
met3ora said:
Bring it into an AT&T Store and ask them if your scratch will give AT&T the right to keep your device.
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+1
I agree. Take it in to an authorized AT&T dealer ahead of time and have them check the damage.
If they say it's screwed up and AT&T would keep your phone, then you know your options.
Personally, i wouldnt even ask them about it. I'd just take my phone in with the ****ed up LCD and see if you can get someone in the store to replace the LCD for you. Tell them you will pay for them to replace it so the phone will stay under warranty. See if that works?
Don't take it to a authorized dealer becuase they have know idea what there taking about. Take it to a AT&T corporate store, because they work for AT&T.
dawa259
dawa259 said:
Don't take it to a authorized dealer becuase they have know idea what there taking about. Take it to a AT&T corporate store, because they work for AT&T.
dawa259
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exactly. that's what i'd do.
Please let us know how it does.
I'm getting my tilt soon too
ok so ive heard back from htc, they quoted me that the mobo would be replaced under warranty but the lcd/housing would cost $192 (they also stated the housing of the phone needed to be replaced because "its such a tight fit that they need to break it to get the lcd out" and thats just crap!) I told the guy that that does not need to happen and im sure of that so he sent a request back to the techs to see what can be done if the phone can be sent out wit the replaced mobo and the broken lcd still inside (as i can still use the device its only a small crack). He stated that they need to replace the lcd for the purpoe of running the tests to make sure the mobo is fine so it can be covered under their 90day parts warranty. Any advice on what to say? Dont i have the right to get MY property back (the broken lcd) as is. They never stated anywhere that they would have to keep the broken parts by policy..
I took my shattered glass HD2 in to replace the glass today at a local store. I was quoted $100 for the glass replacement. I thought, "hey excellent price. I'd rather pay a bill than ruin my phone by doing it myself." (I have fixed all my prior lcds on my phones just FYI) Needless to say about 5 hours later they tell me that due to the damaged state of the phone the lcd was affected as well from the jarring it took when it was shattered. Apparently there were was one large tear of the anti-glare coat on the top left hand side and two other areas where it was lifted as well.
I tried calling them out by saying the technician did not take the required precautions to avoid tearing the anti-glare coat on the lcd when separating the digitizer and lcd.
Unfortunately, I had the option of continuing as is or ordering an lcd screen from them for another $100. The owner who seemed pretty nice said he would try and see if he could get the price on the replacement lcd lowered. Personally, I believe I should not have to pay for the lcd since it was NOT damaged when I took it in.
I probably don't have any recourse though since they say it's a risk associated with this phone. I should have just bought the combo together and done it myself. That's what I get for trying to save a few dollars.
Would you gentlemen have any suggestions?
theres not really much you can do unless you just want to live with it. i was going to suggest getting a warranty replacement but realized it voids warranty when taken apart. if you want things done right DIY cant really rely on shops to do anything anymore..
That sucks. I'd want to be damn sure they are replacing the screen with a genuine article too.
Unfortunately you can't really prove that the membrane wasn't damaged prior to them touching the phone so it will be hard to get out of this one without forking out extra, however I suppose you could always politely threaten them with legal action and a public flaming on a busy internet forum if they don't want to play nice.
It's worked for me i nthe past when i've had issues with car servicing.
Warranty?
k20a1 said:
theres not really much you can do unless you just want to live with it. i was going to suggest getting a warranty replacement but realized it voids warranty when taken apart. if you want things done right DIY cant really rely on shops to do anything anymore..
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No warranty for physical damage to unit. Insurance would have covered it, if insurance was purchased? I did..
Unfortunately
My note 3 has a broken glass
looks like a bullet hit the lower left corner over the phone icon.
The phone is fully functional and you cant see the cracks but you can see where the bullet type crack is.
In the past I had an iphone do something similar. I took it to apple got it replaced free based on how the crack was.
This crack is similar.
Where would I take it to? AT and T? or a Samsung kiosk at Best buy?
I called a local repair place that fixes phones and tablets he wanted 200+ to fix it. Said to not just replace the glass but the lcd as well because to fix the 20$ glass he wouldnt guarantee his workman ship. I saw a youtube video where the glass is glued to the LCD apparently.
Suggestions?
Thanks
redrover69 said:
Unfortunately
My note 3 has a broken glass
looks like a bullet hit the lower left corner over the phone icon.
The phone is fully functional and you cant see the cracks but you can see where the bullet type crack is.
In the past I had an iphone do something similar. I took it to apple got it replaced free based on how the crack was.
This crack is similar.
Where would I take it to? AT and T? or a Samsung kiosk at Best buy?
I called a local repair place that fixes phones and tablets he wanted 200+ to fix it. Said to not just replace the glass but the lcd as well because to fix the 20$ glass he wouldnt guarantee his workman ship. I saw a youtube video where the glass is glued to the LCD apparently.
Suggestions?
Thanks
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If you still have warranty from At&t, take it to them. Call them up and see before going there to waste your time. I did some research for you and on ebay the lcd/screen replacement costs about $189. On a wholesaler place known for parts, it costs about $236.
: http://www.etradesupply.com/samsung/galaxy-models/samsung-galaxy-note-3-n900t.html
In all honesty, you're better off just getting it done at the repair shop if and only if you cannot figure something out with AT&T for a replacement.
The note 3 is hardly a month old!!!
Should still be under some kinda warranty! (I would think)
redrover69 said:
The note 3 is hardly a month old!!!
Should still be under some kinda warranty! (I would think)
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Yeah, call up At&t from where you bought it. I don't know about physical damage like a cracked screen though. That's all you because you can't really prove it magically cracked on it's own. So it comes down to luck basically if they allow you to return it for a replacement. Try and see.
redrover69 said:
The note 3 is hardly a month old!!!
Should still be under some kinda warranty! (I would think)
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Yes, it's still under manufacturer warranty. But the warranty doesn't cover breaking the glass. (You can always try, but I'd be surprised if they go along.)
If you bought AT&T's insurance, then that will cover accidental damage such as this. But there's a $199 deductible.
Gary02468 said:
Yes, it's still under manufacturer warranty. But the warranty doesn't cover breaking the glass. (You can always try, but I'd be surprised if they go along.)
If you bought AT&T's insurance, then that will cover accidental damage such as this. But there's a $199 deductible.
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Lol yeah and at that point you might as well pay a repair shop.
To the OP, they are not going to warranty anything that has physical damage. Unless you have insurance I can promise you it's not even worth your time to talk to them over a broken glass.
I broke my LCD about a week ago and ordered the the front assembly for about 200 and installed it myself. But patients is the key if that's something you don't have let someone else do it. But I wouldn't only do this is your outside or your warranty which in my case I was.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Broken Glass
If you still have warranty from At&t, take it to them. Call them up and see before going there to waste your time
repairing the note 3 glass
i repair the galaxy phones. its gonna be pricey to replace the whole lcd assembly but much cheaper doing glass and adding the glue to it. you can see my video on it. if you think you can do it, itll cost you around 40-50 in materials.
heres the youtube video i made on how to replace the samsung galaxy note 3 glass/screen. if you have questions just send me an email or message. you can find me on google : texfixdfw
cant post the link so just search up:
samsung galaxy note 3 glass only replacement & LOCA bonding
hi guys,
my G2 started acting up, ive lost touch on the top of the screen, 1cm height across the screen, i was browsing around, and it looks like a need a new digitizer.
seems to me that its easier to change to whole screen with glass, right? there are lots of them on ebay for 50$ but im not sure which one to get, from which seller? my G2 is Canadian D803. Can i order screen for any version, or it HAS to be for D803, not for D801 or 802 lets say.
Gabre said:
hi guys,
my G2 started acting up, ive lost touch on the top of the screen, 1cm height across the screen, i was browsing around, and it looks like a need a new digitizer.
seems to me that its easier to change to whole screen with glass, right? there are lots of them on ebay for 50$ but im not sure which one to get, from which seller? my G2 is Canadian D803. Can i order screen for any version, or it HAS to be for D803, not for D801 or 802 lets say.
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If it's less than a year old, send it back to LG. I sent my Sprint version back I bought second hand, no receipt needed. The phone isn't a year old yet so they will honor it. No fee, just pay to ship to them. 14 day turnaround. They replaced the screen/digitizer. I had also returned the phone to STOCK, but they informed me it had a Language version error and reflashed it also.
Agimax said:
If it's less than a year old, send it back to LG. I sent my Sprint version back I bought second hand, no receipt needed. The phone isn't a year old yet so they will honor it. No fee, just pay to ship to them. 14 day turnaround. They replaced the screen/digitizer. I had also returned the phone to STOCK, but they informed me it had a Language version error and reflashed it also.
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how can i find out how old is it?
Been there, done that.
You should be able to go on LG's site and register it; Then they will tell you if it's covered by the manufacturer's warranty. As far as replacing the digitizer goes, It's a real pain. I wouldn't recommend it if you've never done it before.
I've had my G2 for 3 days and I absolutely hate the internal design. I bought it water damaged and cleaned it and replaced the battery. This is probably the most difficult phone I've had to operate on as far as assembly goes. Normally I work on samsung and those are pretty straight forward.
As far as replacing the digitizer goes- you'll have to buy a whole new screen, and you definitely want to get a new frame. There's adhesive between the glass, digitzer and actual display, and getting it all already glued is definitely easier than trying to glue it back together yourself. Aside from that, most of the components inside have glue on them too, so you'll need a tiny screw driver and a couple of different sized spudgers, and you wanna be really really patient and careful. Plan to spend at least a couple hours on it, have somewhere to keep your screws, and work on a level workspace that's well lit. -If you're gonna do it, do it right.
Here's a link to Ebay- $60 is pretty cheap for the whole assembly, but obviously you wanna be careful about what you buy.
http://www.ebay.com/itm/like/131238335946?lpid=82
Best of luck, but we all know luck is actually just hard work.
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
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buy a new n6 instead of replacing the glass
Seconded. We get far too attached to devices and our judgment becomes clouded. If the repair cost is more than the device is worth, then you've pretty well answered your own question. Me, I'd go for a Oneplus 3.
paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
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I highly doubt that you will find a repair shop that just does glass. Just google the price of the screen, the cheapest screen I found is from china for 134 on ebay. That price range is about normal depending on where they get the screen for. At the repair shop I help manage we charge the customer for part+tax+shipping+50 for labor. Why not just do the repair yourself, if not, then your alternative is buying another one. I have run into plenty of phones that it is cheaper for a used phone, than for the repair, and we let customers know that. We normally order the phone for them.
Swappa should have a fair number of used devices available. If looking to upgrade, other devices can be found there.
When I broke my screen a few months ago, I looked around and the glass-only replacement looked like a real pain. I just got a used one in excellent condition on Craigslist for $100 and called it a day.
I honestly don't believe that it is even POSSIBLE to do a glass-only replacement.
Not just because you can't buy just the digitizer (glass), but because the AMOLED layer is only about a QUARTER OF ONE MILLIMETER THICK, and incredibly brittle.
While you could potentially do the job without the front FRAME, given the price difference (about $5-$10), and since you would end up spending that on GLUE anyway, you might as well do a full frame replacement.
https://www.amazon.com/gp/offer-listing/B00ZGPELXQ/ref=dp_olp_new?ie=UTF8&condition=new
Its a fairly easy job.
The only tools you really need are a T3 torx screwdriver and a hair dryer to soften the glue on the back cover.
It's not impossible to do a glass only replacement, but a glass-only replacement is not something I ever recommend. Not only because the AMOLED display is so thin, but because getting the glass off requires softening optical glue and wedging things between the digitizer and the display. More than one of my fellow Galaxy S4 owners destroyed the display trying to replace only the glass.
Replacing the entire display, preferably with the midframe, is the way to go here.
Motorola offers an exchange for $150... I did it a few months ago, fairly easy process.